Reactive Home Services レビュヌ 

717
•
TrustScore 5段階評䟡の4.5

4.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I phoned on Monday that my hoover wasn’t working . I got a text on Tuesday telling me they were going to send me another . On Wednesday I got the confirmation on Friday DPD gave me a one hour time sl... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I recently had reason to contact Reactive / Zest Appliance Care Services, who are now the same company, and with whom I have several plans covering appliances in my home. After only a very short wai... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The customer service lady i spoke to, Bee, was very helpful. She went through some fault finding points which could have been useful and then, explained step by step what the process was. Finally she... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Brilliant fast service, had a blocked drain ,with 2 short phone calls ,from 1st call to Reactive ,then call to Drain Engineer , he then drives away after clearing blocked drain ,less than 1 hour in... もっず芋る

䌁業が回答したした

䌁業情報

  1. 家電修理業

圓該䌁業による蚘述

Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

717件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(717)

過去12か月のレビュヌ数: 44ä»¶

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5぀星のうち5の評䟡

Alex was brilliant and dealt with my


Alex was brilliant and dealt with my query efficiently and professionally. Explained everything with the process of my replacement freezer. Been with Reactive Services for many years and would highly recommend.

2026幎1月28日
自発的なレビュヌ
Reactive Home Services ロゎ

Reactive Home Services からの回答

Hi Mebs,

We are delighted to hear you have been happy with the services over the years!

Many thanks
Justin

5぀星のうち5の評䟡

Very good well pleased on the odd


Very good well pleased on the odd occasion I had a fault it was sorted
Would I recommend oh yes

2026幎1月14日
Reactive Home Services ロゎ

Reactive Home Services からの回答

Hi Mrs Hobbs,

Thank you for your review!

We’re really pleased to hear you’re happy with your experience, and that any issues were resolved quickly.

Kind regards,

Alicia

5぀星のうち5の評䟡

Very good customer experience reporting


Very good customer experience reporting the problem.
Excellent repair man who attended a few days later and completed the job in about 15 minutes and was courteous, knowledgeable and good humoured. Nothing negative to report.

2025幎12月1日
自発的なレビュヌ
Reactive Home Services ロゎ

Reactive Home Services からの回答

Hi Mrs & Mrs Burnell,

We are really happy to hear this feedback on your engineer visit!

Many thanks
Justin

5぀星のうち5の評䟡

Brilliant service

Very quick and efficient to organise and great contact from the engineer

2025幎11月14日
Reactive Home Services ロゎ

Reactive Home Services からの回答

Hi Sue,

We are thrilled the engineer could be arranged and the repair process with smooth.

Many thanks
Justin

5぀星のうち5の評䟡

Maintenance checks

Bee gave excellent service re our maintenance checks. Highly recommend.

2025幎11月13日
自発的なレビュヌ
Reactive Home Services ロゎ

Reactive Home Services からの回答

Hi Alan,

We are delighted the checks came in useful!

Many thanks
Justin

5぀星のうち5の評䟡

Highly recommended

Highly recommended.
Two of our appliances broke down within a fortnight of each other. The service we received was very prompt. One of the appliances was replaced and the other was fixed. Excellent service.

2025幎11月4日
自発的なレビュヌ
Reactive Home Services ロゎ

Reactive Home Services からの回答

Hi,

We are happy to hear positive outcomes for your claims! We're always here if you need us.

Many thanks
Justin

5぀星のうち4の評䟡

Have just rung Reactive after my


Have just rung Reactive after my washing machine tried to destroy itself! Had a callback within 10 mins with a very helpful and friendly lady, am now waiting for the engineers to call. Have always found Reactive to be excellent.

2025幎10月22日
自発的なレビュヌ
Reactive Home Services ロゎ

Reactive Home Services からの回答

Hi Jacqueline,

We're pleased to hear that we are in the process of arranging a repair for your appliance.

Many thanks
Justin

5぀星のうち5の評䟡

RESPECT REACTIVE!!

Reactive are such a truly brilliant company to deal. I have a nightmare Miele integrated coffee machine that has now amassed NINE call outs/repairs and it has never been an issue for Reactive. First Class. Great value

2025幎10月3日
自発的なレビュヌ
Reactive Home Services ロゎ

Reactive Home Services からの回答

Hi Wayne,

We're delighted you are happy with the service provided!

Many thanks
Justin

5぀星のうち5の評䟡

Prompt addressing of the problem

Prompt addressing of the problem, courteous, attentive and matter resolved quickly. Would thoroughly recommend.

2025幎9月2日
Reactive Home Services ロゎ

Reactive Home Services からの回答

Hi Alan,

We are really happy with this feedback. We know how much it means to provide great service to our customers.

Many thanks
Justin

5぀星のうち5の評䟡

My experience with Patryk from Zest was


My experience with Patryk from Zest was brilliant the only person to help me when I needed it after being passed all over the place for 3 hours on the phone, he had also assigned me with the fim I need for my appliance thank you

2025幎9月5日
自発的なレビュヌ
Reactive Home Services ロゎ

Reactive Home Services からの回答

Hi Janet,

We're delighted that we could be of assistance!

Many thanks
Justin

5぀星のうち4の評䟡

Silvia was very good and processed my


Silvia was very good and processed my request quickly and professionally. Have been using this company for many years and found the service is excellent

2025幎9月4日
自発的なレビュヌ
Reactive Home Services ロゎ

Reactive Home Services からの回答

Hi Paul,

We're so pleased we could be of help, we really appreciate your loyalty!

Many thanks
Justin

5぀星のうち5の評䟡

Policy renewal

The gentleman I spoke to was so polite, professional and made my call very easy to make. I’ve only ever had 1st class service from Reactive and every one of their staff.

2025幎8月21日
自発的なレビュヌ
Reactive Home Services ロゎ

Reactive Home Services からの回答

Hi Karolyn,

We are delighted you were happy with the service!

Many thanks
Justin

5぀星のうち4の評䟡

Reply to experience

The response from reactive was good, but was disappointed with the time the engineer took to come, then couldn't repair it, so took more time to get a replacement, obviously that's more to do with the repair company but it still meant it was three weeks before it was sorted

2025幎8月7日
Reactive Home Services ロゎ

Reactive Home Services からの回答

Hi David,

We are sorry to hear about the wait, we are glad you got your replacement.

Many thanks

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