Remington UK レビュー 

Seriously poor customer service. I will avoid in future and recommend others do the same.

10 months ago Remington sent me a replacement for a Rem Barba Beard Trimmer. My then existing one had failed, and wouldn't charge. After 10 months their replacement also failed to store charge. Unacceptable - defective or substandard workmanship in my opinion. I have owned a total of 3 now, all have failed prematurely.

Remington refused to replace. As a goodwill gesture they offered me a 30% reduction on a new one.

Currently on Remington website price is 27GBP. (Argos and Amazon same price also).

However, Remington will only take the 30% off the full MRP of 32.99, even though I pointed out that it is currently 27GBP.

I have wasted enough time with Remington and their goods, a look at where these items are made tells you all you need to know.

I wouldn't use Remington again.

I brought a Remington RX5 head shaver from boots which has stopped working. I have had several emails from remington and fulfilled every request, however they are refusing to honour the warranty (2years plus an additional year upon registration) because I cant produce the original receipt. Even though I have a bank statement showing the purchase from boots and remington having details of the registration they are refusing to help. I will never purchase a remington product again as they are a company who are keen to take your money, but woefully inadequate when it comes to resolving issues with faulty products. In a nutshell they simply don't care. In my experience they will avoid replacements and refunds at any cost. BEWARE!!

Kundenservice top! Schnelle Antwort wegen eines defekten Gerätes und nach der Beantwortung einiger Fragen wurde mir ein neues Produkt zugesandt.

Jeg har købt en Remington G3 - og det er absolut det værste produkt jeg har eget.

Trimmeren skal oplade i +10 timer for at kunne benyttes og kan ikke benyttes med oplader tilsluttet. Altså, hvis den går ud under brug, så skal du vente 10 timer før du kan afslutte hvad du havde gang i.

At dette produkt ligger i diverse butikker, Matas heriblandt, er mig en gåde. En decideret falliterklæring at proppe et batteri med den kvalitet ind i et produkt i 2025….

Recently purchased the remington barbar beard trimmer, I've used remington for years but although the barbar is ok it won't work unless charged, I assumed that plugging it in would give it power to work but obviously not which can be frustrating especially if it dies mid shave, I had an older model that worked when plugged in so I wouldn't recommend the barbar series

Had 2 head shaver,such poor quality neither have lasted.Will buy other brands from now on

They sent me the wrong item (straightners instead of curlers which were half the price)

So difficult to get hold of anyone and an absolute lack of care / customer service. So disheartening and disappointing when I specifically told them it was a Christmas gift. I went out of my way to follow their instruction and return the incorrect item which was an inconvenience to myself and then I sent proof and have heard nothing since. So now I am not going to be receiving the curlers in time for Christmas when I told them it was a gift. It was delivered to me on the 14th December so they had so much time to sort it for me in time for Christmas yet refused / ignored me and just made me rush to return it for nothing.

Absolute shambles of an experience. It was their mistake and they have absolutely no sense of urgency to fix the situation.

By far the worst shaver I ever owned.
I made the mistake of being impressed by the shaver booklet stating that Remington started in New York.
The one I bought, the Style Series Foil Shaver, was made in China and never provided me with a good
shave while making a horrendous noise.
I decided to recycle it at the tip after a week of trying to shave with it. and had to as the idiotic, poorly designed system for removing the cutters and then putting them back in the shaver, fell to bits when I tried to put it back after a clean. I pressed a silly little object which then took off and I lost the part that held it in.
Fortunately I kept my old Phillips shaver which is a far better design all round.

I recently bought a hair straightener and so far it has been working great! Just it kind of smells like plastic so hoping that will wear off.

Useless Brand. I wish I read these reviews before purchasing any thing from them. Bought a hair Straightener that only lasted one month after which it blew up. And while my product is still very much within the 5 year warranty period, a customer representative has asked me to change the fuse like i am a technician of some sort. Cant wait for this brand's demise!!!
Scammers!

I bought a 5 blade head shaver on the basis of Remington being a brand name, and offering a 3 year guarantee.
Unfortunately my device has developed a fault.
I have contacted customer services via email, providing all details.
The are demanding a video shared via a public link, which I have no idea how to do.
Seems very odd to me, I've already wasted 3 emails and multiple photos and I'm no further forward.
My advice is to avoid Remington, they are not honourable in their warranty service.
****Update, eventually received a warranty replacement but process long winded and chaotic. I've moderated my rating.

Unkomplizierter Austausch eines defekten Gerätes. Amazon konnte es nicht so schnell. Kompetenter Kundenservice und sehr freundlich.
Tolles Produkt (Glätteisen & Lockenstab bisher gekauft)

Hatte eine Remington vor 2 Jahren gekauft und war nun defekt. Der Service ging schnell und es wurde mir ohne Garantie mit einem neuen Gerät ersetzt! Super Service gerne wieder.

Bought the shine therapy hair straighteners. I was pleasantly surprised .they work as well as the £179 ghd’d I had previously and are a fraction of the price. The only thing is that they take a while to heat up! Also have a 6 year warranty which is promising

Toller Service, auch nach abgelaufener Garantie! Danke für die unkomplizierte Abwicklung meines Anliegens.

Hatte mir vor knapp 3 Jahren eine Rundbürste der Marke Remington gekauft.
Diese hatte kurz vor Ende der 3 jährigen Garantie einen Kurzschluss.

Wurde aber problemlos ersetzt.

Bin sehr zufrieden mit dem Gerät und dem Service. 👍🏼

Jeg købte en remington blow out børste da min egen var gået i stykker og skulle bruge en i en fart, selvom jeg har givet den en chance på 2 måneder for at teste produktet ville jeg ikke anbefalde dette stykke elektronik til nogen som helst, den hiver hårene ud, larmer ligeså meget som når et fly letter, jeg får så ondt i ørene af at bruge produktet at jeg er nødsaget til at putte ørepropper i, jeg har henvendt mig i Bilka hvor produktet er købt, da jeg troede det var en produktionsfejl at den larmede så meget, Bilka tog den ind og testede den, dog var der ikk noget galt med det, og det var præcis sådan produktet skulle lyde, det giver mig så kruset hår, at jeg er så pist på remington, det er en ommer, og helt tilgrin er det, når i har fremstillet hår elektronik i så mange år så forventer man sku en smule kvalitet, jeg har prøvet meget forskelligt hår elektronik, og har tidligere ejet både glattejern, og krøllejern fra remington som der aldrig har været problemer med, men denne her børste kan jeg på ingen måder anbefalde, det er faktisk det værste elektronik jeg har ejet i mine 32 år. Hvis jeg kunne havde jeg givet jer -20 stjerner så havde i fået det, for det så meget mit hår er ødelagt efter brug af denne her børste, i burde lukkes ned .

Ich habe den Rasierapparat im Internet vor einigen Monaten gekauft und bin damit sehr zufrieden. Von Vorteil ist es, daß er keinen Akku hat, der nach nicht zu langer Zeit meist schwach und unbrauchbar wird. Das Preisleistungsverhältnis ist gut. Ich kann das Gerät nur weiter empfehlen.