Remington UK レビュー 

A piece detached from the head of my Remington shaver 1 month after purchase. I contacted Remington sending photos of the fault. Their response was appalling! They emailed to say they it was their opinion, that I hadn’t cleaned or maintained the shaver in the correct way over a long period of time, which had caused the damage. They offered to send me a new head for the shaver on condition I contacted their customer service team by phone to pay for it, but warned that it may take quite some time to get through as they were experiencing a high volume of calls! Hardly surprising if their products are of such poor quality and their customer service non existent!
To anyone thinking of buying from Remington, My advice would be DON’T.

Remington trimmer t-Series er det værste køb jeg nogensinde har gjort!

Den klipper ikke, men tilgengæld river den din hud i stykker.

Hvis nogen vil have en gratis kan de hente den i min skraldespand. Jeg får først hentet skrald om en uge…

Spar dig selv for en dårlig oplevelse og lad vær med at købe det skrammel. Jeg føler mig snydt!

I bought a Remington F4 shaver a while ago it provided good service. I needed a new cutter head but discovered the cost was about 75% of the price if the shaver so I bought a new shaver. After less than 6 months head the cutter head was already pulling so I contacted Remington I was told that the warranty did not apply to the cutter head but they had the heads in stock at a reasonable price and suggested I bought two. I was told that they would contact me about the sale and payment and that they used a range if different telephone numbers so I could not contact them. A few days later I received an email saying that the cutters were out of stock and would not be available for two months. I said in response to a survey that this was probably the worst service I had ever had from any similar company. I got no reply and will never purchase another Remington product, having used Remington shavers all my life!

£100 beard and hair clippers stopped working after 3 uses and the customer service was absolutely appaling one person hung up on me the didn't want to help at all thankfully the shop however was kind enough to take the return I however will be avoiding Rimington from now on

I needed some spare parts for my very old Remington electric hair & beard trimmer. I emailed them. They replied after a couple of days. (That was expected) Very helpful at getting the right part. They are now in the post. Thank you Remington!

I bought a remington hairdryer from argos, it's light weight and powerful which satisfied me enormously.
But last week , I used to try my hair , the nozzle was melting like chocolate , I couldn’t belive my eyes at allllllll.

Remington colourcut….absolutely the cheapest piece of crap I’ve ever tried cutting hair with..feels cheap it feels like a toy..very light and the motor has hardly any power what so ever..waste of Time buying these..never buying anything Remington again..the fact everything on them is so cheap and crappy make them awful to use…just so they can make more money disgusted

Could not be more helpful.
Dealt with a person named Michelle regarding a delivery of wrong item and return.
superb customer service from this person I could not fault it, an asset to Remington uk
Thanks very much for dealing with my problem so efficiently.

Their team member answered my enquiry promptly, confirmed my faulty item was covered by their 3 year warranty and despatched an identical replacement, which I received within 7 days by tracked delivery.

Remington shaver rx7 and rx5 ultimate.
Fantastic shaver, waterproof and a clean cut.Remington customer service provided by Spectrum, Excellent,polite and delivered me, with a new blade in 2 days.I am so Happy I choose Remington.

Bought this F3 rechargeable shaver January 2022, and already the batteries are on their way out. Batteries not holding a full charge as long as the previous model (F3800).The shave quality is ok, but needs charging after 2 shaves.Been buying Remington shavers since the 80`s, they would last about 3 years, but dont see this one lasting that long. Dont recommend, but what else can you buy for this price?

Sponsors of ticket touts at Manchester United namely Flex! Avoid these as they have no care to real Manchester United fans!! Ripping off real customers!

Terrible customer service and limited flex-ability. Nose trimmer didn’t work after a week. They don’t give a toss.

Leaving this review following a very dismissive customer service repsonse.- I had bought a hair dryer around four years ago, well within the five year guarantee. This hair dryer was a replacement for another that also blew up withim days of first use whilst using it. This dryer has also blown up shattering numerous plastic shards in my face around my sitting area whilst drying. Something in the back of the fan appeared to blow breaking into tiny clear plastic shards inside. Very very dangerous I was very worried to touch the electrics to take out of the wall power clearly a significant fault with this design.

Had problems with Remington skull shaver, shaver unit had to be charged after only 3-4 uses, contacted customer services and spoke to Stefan, I was asked to provide proof of purchase and take picture of the shaver after a couple of weeks I was asked to supply a video of the fault which I sent to Stefan, it was agreed that a new shaver would be supplied.
Thank you to Stefan who has dealt with my complaint from start to finish

Remington Multitrimmer PG5000 er en dårlig maskine, som ikke klipper.

I purchased heated rollers from remmington ! They are terrible hit and no cut off on heating up ! Trying to put in when cooled and still burned my hand on metal in curlers ! It’s impossible to put these in ! The holder is very fiddly and putting them away fif the next use takes about ten minutes !! This box of heated rollers are not suitable for any market Edie silly older people ! And maybe teenaged who might leave them on !!! They will over heat v quickly and no safety switch off !!!

I have a nose hair trimmer NE3850 Remington. Both the different trimmer heads don’t turn within 10 months. I can hear the motor turning as there’s a new battery in it but both the heads don’t trim any hair.

Seems like a cheap made in China product. Contacted customer services but their website is so clunky and doesn’t work well with inputting your contact details in.

Awaiting a Custer service response within 1-2 days but I’m not holding my breath for a replacement.

Bought a razor that stopped working during warranty. Wrote to customer service to request a new one but they wouldn't give me one because I couldn't provide the serial number for the razor that they claimed was printed on the plastic. I sent them pictures of every inch of the razor demonstrating that there was no such number and now they aren't even responding to my emails. I was dealing with Stefan, who couldn't have cared less.

Bought a hair trimmer and the comb attachment broke after about 6 weeks. Customer service said they needed a video to prove the comb was broken - sent the video now they won't respond. Three months later, 15 emails (they won't answer the phone) and they no longer respond. Not sure what else you can do with a company who have outsourced their customer service to a company that doesn't care.