Fantastic Service. Remitbee is the best. The app is user-friendly, offers good exchange rates, and transfers usually take 30 minutes to 1 hour. Delays are often due to the destination bank. Their c... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really satisfied with their customer service team , Mr, Kenneth assisted me with my issues , he was excellent at his work . Even though initial wait time was longer but once he gets connected the serv... もっと見る
企業が回答しました
Thank you Anish for resolving technical difficulties on my account. Great service, it was resolved immediately. Could not ask for me. I am so happy. Thank you again. Love Remitbee.
企業が回答しました
I have been using this service for more than 10 years; however, lately their service has been tardy. They’ve not kept up their time commitments. To add to it, the customer service outsourced to a fo... もっと見る
企業が回答しました
企業情報
当該企業による記述
RemitBee is a worldwide money transfer and mobile money company specialized in online money transfer. Its a convenient and user friendly service in which customers can send money online using their web browsers, tablets and mobile phones. Remitbee's goal is to end the ridiculous high cost of sending money overseas by cutting out the middleman or money transfer “agents” and sending money straight from customers to bank accounts and cash accounts worldwide. Remitbee is currently serving customers in Canada. We currently send money to 80+ countries and more to come over the next few months.
連絡先
2 Robert Speck Pkwy #620, Mississauga, ON , L4Z 1H8, Mississauga, カナダ
- +1 (647) 689-2323
- customercare@remitbee.com
- remitbee.com
4.4
優良
577件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very fast and convenient
Not always the cheapest option, but convenient and VERY fast money transfers
2024年12月18日
自発的なレビュー
Remitbee からの回答
Thank you for your feedback Danylo Ustymenko! we’re glad you find our service convenient and very fast. The fee depends on the payment method you choose. If you pay through the Wallet method, there is no fee for transactions of $500 and above. If you have any further questions, feel free to reach out to us!
Я - постійний клієнт:)
Багато разів користувалась переведенням коштів з Remitbee . Все швидко та якісно . Я дуже задоволена сервісом! Однозначно рекомендую!
2024年12月8日
自発的なレビュー
Remitbee からの回答
Thank you for your feedback! We’re delighted to hear that you’ve used Remitbee many times and found the service fast and reliable. Your satisfaction means a lot to us, and we truly appreciate your recommendation. We’re always here to assist you!
Remitbee からの回答
Thank you for your feedback, Mykola Rudenko! We’re glad to hear you’re happy with the fast transactions. We’re here to make your experience smooth and efficient every time. If you need any assistance, feel free to reach out!
Easy money transfer
Easy money transfer. Very friendly, knowledgeable, and responsive team!
2024年12月17日
自発的なレビュー
Remitbee からの回答
Thank you for your feedback! We’re delighted to hear that you found our money transfer process easy and appreciated our friendly, knowledgeable, and responsive team. We’re here to assist you anytime you need!
Remitbee からの回答
Thank you for the feedback, Sam Bala! We’re so glad to hear that you find our service easy, reliable, and fast with competitive rates. We’re here to make your transfers seamless every time!
Дякую за вашу працю.Гроші приходять…
Thank you for your hard work.Money arrives on time and without interruptions.
2024年12月11日
自発的なレビュー
Remitbee からの回答
Thank you for your kind words! We’re thrilled to hear that your transfer arrived on time and without any issues. We appreciate your trust in us, and we’ll continue working hard to ensure smooth and timely transactions every time!
Remitbee からの回答
Thank you for your feedback, Nevin Francis! We’re glad to hear that you found our service quick and transparent. We aim to keep everything clear and efficient for you, and we’re always here to assist when needed!
Remitbee からの回答
Thank you for your feedback! We’re glad to hear that your issue was handled quickly and effectively. We’re always here to ensure your transfers go smoothly!
I'm using Remitbee and Wise for…
I'm using Remitbee and Wise for transfers to my family in Ukraine and in Czech Republic. Wise is slow and the rate isn't that good to Ukraine so Remitbee is my choice. The speed is fantastic.
2024年12月6日
自発的なレビュー
Remitbee からの回答
Hello Viktor Guroma,
Thank you for sharing your experience! We’re thrilled to hear that Remitbee is your go-to choice for transfers to Ukraine and the Czech Republic, especially with our speed and competitive rates. We appreciate your trust in us and will continue working hard to provide the best service for you!
Remitbee からの回答
Hello Meet Patel,
Thank you for your feedback! We’re glad to hear that our service was easy and quick, especially during an emergency. We’re always here to help when you need us most!
An Absolute Nightmare
Their service was an absolute nightmare. After completing my registration on their website, an agent informed me that I needed to complete a verification process to send money. He assured me I could transfer funds once the verification was done. I uploaded my passport photo and bank statement, but the transfer still didn’t work. Then, without explanation, the agent changed his story, saying I needed to go through yet another round of verification without clarifying the reasons or requirements.
After an extended delay, they finally approved my verification. However, when I tried to send $3,000 CAD from Canada to Japan, the transaction failed due to an issue with the account number. I’ve used other platforms like Wise and XE with the same account number and had no problems. It turned out their system lacked the necessary fields for branch numbers and account types, leading to confusion.
In the end, I had to withdraw my money, but they refused to take responsibility for their flawed system and charged me a $5 fee. The entire experience was a waste of time and money. Avoid this company at all costs.
2024年12月5日
自発的なレビュー
Remitbee からの回答
Thank you for sharing your experience. We sincerely apologize for any frustration or inconvenience caused. As a regulated money service business, we are committed to adhering to industry standards and guidelines to ensure both safety and security for all transactions. Verification steps are essential for building a safe environment, and we understand how delays can be frustrating.
Unfortunately, we were unable to locate your transaction or account details based on the information provided here. To help us better assist you, we kindly request that you send us an email from the address associated with your account or provide any additional information that may help us locate your transaction.
Please contact our official customer support team via email, and we will investigate the issue thoroughly to find a resolution. We’re committed to resolving any concerns you may have, and we appreciate your understanding in the process.
We look forward to hearing from you soon and resolving this matter.
GOOD and better rates comparing others
2024年12月5日
自発的なレビュー
Remitbee からの回答
Thank you for your feedback, Karunakaran! We’re thrilled to hear that you find our rates competitive and better than others. We strive to provide the best value for our customers, and your satisfaction means a lot to us. If you need any assistance, feel free to reach out anytime!
Providing good rate conversion and…
Providing good rate conversion and crediting very quickly in the receiver's account.
2024年12月1日
自発的なレビュー
Remitbee からの回答
Thank you for your positive feedback, Ra.Gopalakrishnan! We're so glad to hear that you're happy with our competitive exchange rates and the speed at which funds are credited to the receiver's account. If you need any further assistance, don't hesitate to reach out—we're always here to help!
This was the 3rd time i sent money…
This was the 3rd time i sent money through remitbee and never had trouble yet. I will continue sending money through remitbee as long as I don't encounter bad experience that can't be solved. I'll send money to my parents soon. Thank you.
2024年11月29日
自発的なレビュー
Remitbee からの回答
Thank you for your continued trust in Remitbee, Evangeline Acosta! We're thrilled to hear that you've had a smooth experience with us so far. We’re committed to providing you with reliable and hassle-free service, and we’re always here to help if any issues arise. We look forward to assisting you with your future transfers! Thank you again for choosing Remitbee.
Never keeps the promised timelines...
Never keeps the promised timelines...
They say they understand. I don't know what do you understand.
2024年11月30日
自発的なレビュー
Remitbee からの回答
Thank you for taking the time to leave us a review, as a regulated money service business we are required to follow the guidelines to verify your identity and build a safe community. We were unable to locate your data with this name represent by you here, which makes it difficult for us to address your concerns. Therefore, we would appreciate it if you could verify your identity by sending us an email from the email address associated with your account or provide us with any additional information that can help us identify your transaction. Please contact us directly via our official customer support email address provided on our website, and we will investigate the matter further and work towards resolving any issues. Thank you for your understanding, and we look forward to hearing from you soon.
Good rates and excellent service fast…
Good rates and excellent service fast money transfers
2024年11月18日
自発的なレビュー
Remitbee からの回答
Thank you for your wonderful feedback, Jaskirat Dale
! We're thrilled to hear that you're happy with our rates, service, and fast money transfers. If you need anything else, don’t hesitate to reach out—we’re always here to assist you!
My experience is great
2024年11月23日
自発的なレビュー
Remitbee からの回答
Thank you for your feedback, Fernando Mendez Hidalgo! We’re so happy to hear that you had a great experience. If you ever need assistance or have any questions, feel free to reach out. We’re here to help!
I've sent money to my home country…
I've sent money to my home country successfully every time, with such great exchange rates, also the money has arrived really fast to the other account.
2024年10月31日
自発的なレビュー
Remitbee からの回答
Thank you for sharing your positive experience, Sara! We're so glad to hear that your transfers have been successful, fast, and with great exchange rates. Your satisfaction is our top priority, and we're happy to have been able to meet your expectations. If you ever need assistance, don’t hesitate to reach out—we’re always here to help!
Remitbee からの回答
Thank you for your feedback, Michel Buteau! We’re thrilled to hear that you found our fees minimal, our service fast, and the app easy to use. If you need anything else, don’t hesitate to reach out—we’re always here to assist you!
I had a great experience with Remitbee
I had a great experience with Remitbee. I have transferred money and also exchanged money.
Reliable and everything done in time. Definitely recommend Remitbee to others who are looking for transfers or exchange money with a great rate.
2024年11月13日
自発的なレビュー
Remitbee からの回答
Thank you for sharing your wonderful experience, Ziaul Tuheen! We’re thrilled to hear that you found our services reliable and timely for both money transfers and exchanges. Your recommendation means so much to us, and we’re here whenever you need us!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。