Fantastic Service. Remitbee is the best. The app is user-friendly, offers good exchange rates, and transfers usually take 30 minutes to 1 hour. Delays are often due to the destination bank. Their c... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really satisfied with their customer service team , Mr, Kenneth assisted me with my issues , he was excellent at his work . Even though initial wait time was longer but once he gets connected the serv... もっと見る
企業が回答しました
Thank you Anish for resolving technical difficulties on my account. Great service, it was resolved immediately. Could not ask for me. I am so happy. Thank you again. Love Remitbee.
企業が回答しました
I have been using this service for more than 10 years; however, lately their service has been tardy. They’ve not kept up their time commitments. To add to it, the customer service outsourced to a fo... もっと見る
企業が回答しました
企業情報
当該企業による記述
RemitBee is a worldwide money transfer and mobile money company specialized in online money transfer. Its a convenient and user friendly service in which customers can send money online using their web browsers, tablets and mobile phones. Remitbee's goal is to end the ridiculous high cost of sending money overseas by cutting out the middleman or money transfer “agents” and sending money straight from customers to bank accounts and cash accounts worldwide. Remitbee is currently serving customers in Canada. We currently send money to 80+ countries and more to come over the next few months.
連絡先
2 Robert Speck Pkwy #620, Mississauga, ON , L4Z 1H8, Mississauga, カナダ
- +1 (647) 689-2323
- customercare@remitbee.com
- remitbee.com
4.4
優良
577件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have had excellent experiences with getting travelling cash when I need it using Remitbee in Mexico.
I have had excellent experiences with RemitBee transferring money to myself from Canada to Mexico. I use this service as it is less costly and more efficient than other methods (including ATM withdrawals) that I have used. My most recent transfer took 8 minutes from the time I e-transferred money to RemitBee until they acknowledged sending the money onward for cash pickup in Mexico. I went to the beach and about an hour later I received confirmation that I could pickup my cash at the designated partner.
I did have a few problems with my first two transfers but that was because of "paperwork" however since I figured the system out it has been excellent and reliable.
Ensure that the name you give as a recipient is the same as your name in your passport - First, middle and last. You also need to use a local address within the receiving country as your "receiving address - get the address including the postal code from your hotel and use that when you register as a "recipient".
Where I stay in Mexico the eATMs can be very unreliable as a consistent source of funds, they simply run out of money at times. RemitBee allows for larger transfers and has proven to be a reliable source of funds when needed.
2025年2月20日
自発的なレビュー
Remitbee からの回答
Thank you for sharing your detailed and positive experience with RemitBee! We’re thrilled to hear that our service has been both cost-effective and efficient for your transfers between Canada and Mexico. Your advice on ensuring correct recipient details is invaluable, and we’re glad to know you found the process reliable after getting familiar with it.
We appreciate your trust in RemitBee, and we’re always here to help if you need assistance with future transfers. Enjoy the beach, and thank you for choosing RemitBee for your money transfer needs!
Remitbee からの回答
Thank you for your feedback! We're glad to hear that you found our service fast for sending money to the Philippines. Your satisfaction is our priority! If you ever need assistance, we're always here to help.
The customer care executives are really…
The customer care executives are really great. They supervise everything and Infact once transaction is done they call you to let you know.
2025年2月9日
自発的なレビュー
Remitbee からの回答
Thank you for your feedback, Harkesh Kumar
! We're thrilled to hear that you appreciate our customer care team's dedication and follow-up service. Ensuring a smooth and secure transaction experience is our top priority. If you ever need assistance, we’re always here to help
Remitbee es excelente, segura y útil
La aplicación es excelente, y segura, simplemente me encanta.
2025年2月9日
自発的なレビュー
Remitbee からの回答
Thank you for your kind words, Carolina Alvarez Salvadori
! We're delighted to hear that you find the app excellent and secure. We truly appreciate your support and are glad you love using Remitbee!
Remitbee からの回答
Thank you for your feedback! We're glad to hear that you found our service professional. Your satisfaction is important to us! If you ever need any assistance, we’re always here to help.
It’s fast and inexpensive
It’s fast and inexpensive . Also if you need to reach for help the call center is there to assist
2025年2月6日
自発的なレビュー
Remitbee からの回答
Thank you for your feedback! We're glad to hear that you find our service fast, affordable, and supported by a helpful call center. Your satisfaction is our priority! If you ever need assistance, we're always here to help.
Remitbee からの回答
Thank you for your feedback, Harsh Joshi! We're glad to hear that your money transfer was fast and smooth. If you ever need assistance, we're always here to help!
Remitbee からの回答
Thank you for your feedback, Lana Arabadzhi! We're glad you find our service fast, easy, and affordable. Your satisfaction is our priority! If you ever need any assistance, we're always here to help
Everything went as expected
Everything went as expected, funds were transfered quickly enough.
2025年1月24日
自発的なレビュー
Remitbee からの回答
Thank you for your feedback, Illia Sotnyk! We're glad to hear that everything went smoothly and your funds were transferred quickly. If you ever need any assistance, we're always here to help!
Transfers are easy
Transfers are easy, fast, transparent, and competitively priced. These guys are game-changers!
2025年1月16日
自発的なレビュー
Remitbee からの回答
Thank you for your amazing feedback, Louay! We're thrilled to hear that you find our transfers easy, fast, transparent, and competitively priced. Your support means a lot to us, and we're committed to continuing to provide a top-notch experience.
Realible helpful staff
2025年1月8日
自発的なレビュー
Trustworthy.
2025年1月8日
自発的なレビュー
Easy interface to find the rates
Easy interface to find the rates and complete the transactions. Also, the whole process always gets captured in app so there is a sense of security.
2025年1月1日
自発的なレビュー
Innovative and trusted service is…
Innovative and trusted service is provided. Prompt customer service. One suggestion to implement loyalty points would help to go long way with the long standing customers.
2024年12月29日
自発的なレビュー
Remitbee からの回答
Thank you for your kind words and valuable suggestion, srinivas! We’re thrilled to hear that you find our service innovative and trusted, and we’re glad our customer service met your expectations. Implementing a loyalty points program is a fantastic idea, and we’ll certainly pass this feedback along to our team. Your input helps us improve and serve you better. Thank you for choosing Remitbee!
DO NOT USE THIS APP!!!
DO NOT USE THIS APP!!!
It was my first time using this app as it was recommended by my friend. And they said money will be received in just minutes. It’s been 5 days now and we still didn’t receive the money. I talked to different representatives and they were telling me different things. One said it will be 1 business day, and then 2 business days. And then one told me it’s holiday that’s why there’s a delay from the provider. BUT I used a different app, USING THE SAME DETAILS AND PROVIDER, we received the money in just 2 minutes. So it’s their system that has a problem. And then I talked to another representative and said we will receive it yesterday WITHOUT FAIL. They assured me that within the day yesterday, we will receive the money. Still, no money on the account. And today, I tried to reach out to them. The representative said, they just cleared the money YESTERDAY. So for the past five days, the money is sitting with them while my family back home is waiting for the money. EVERYONE’S LYING. Until now, no money was ever received. They said they already escalated it and no one has reaced out to me to give me an update. JUST THE COURTESY TO UPDATE ME WITH MY HARD-EARNED MONEY. I WILL NEVER EVER USE THIS APP AGAIN. AND WILL FILE A COMPLAINT AGAINST THEM SINCE I HAVE ALL THE PROOFS THAT THEY ARE ALL LYING.
2025年1月2日
自発的なレビュー
Remitbee からの回答
Thank you for sharing your experience. We understand how frustrating this situation must be, and we sincerely appreciate your patience as we work to resolve the issue.
Please note that the delay is due to processing times with our partner, which can occasionally take longer than expected, especially during holidays or peak times. This is not an issue with our system, but we are actively working with our partner to ensure the funds are credited as soon as possible.
As this matter involves personalized transaction details, we kindly request that you contact our customer support team directly so we can provide you with specific updates and assistance. Your satisfaction is important to us, and we’re here to make this right.
Thank you for your understanding, and we look forward to resolving this for you promptly.
Quick and easy to send money.
2024年12月27日
自発的なレビュー
Remitbee からの回答
Thank you for your feedback! We’re glad to hear that you found our service quick and easy to use. We’re here to make your money transfers seamless every time. If you need any assistance, don’t hesitate to reach out!
Remitbee からの回答
Thank you for your feedback! We’re delighted to hear that you found our service awe-inspiring and timely. Your satisfaction is our priority, and we’re always here to ensure a seamless experience. If you need any assistance, feel free to reach out!
Your staff is very great at what they do
2024年12月20日
自発的なレビュー
Remitbee からの回答
Thank you for your kind words! We’re thrilled to hear that you appreciate the efforts of our team. Providing great service is our top priority, and your feedback means a lot to us. If you ever need assistance, we’re always here to help!
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