We're an agents and have been using RG for a a little while now. We've recently had our first claim and we couldn't be happier with how RG dealt with the issue and legal process. Efficient and profe... ãã£ãšèŠã
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I approached rent guarantor last year and signed up one of my Tennants. We had to unfortunately make a claim for loss of rent and the service we received from Kez and Lauren has been absolutely fantas... ãã£ãšèŠã
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Rent Guarantor are probably one of the BEST companies out there! They literally saved my life! Born in Singapore i had no guarantors, parents had passed, they helped me EVERY time I called, especially... ãã£ãšèŠã
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These guys make one of the most stressful things to go through (moving house) a load easier. Their service is second to none - Amardeep, Tom, Michael, Donna - 11/10 for these guys!! Amar in particular... ãã£ãšèŠã
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5 star
Great service. Very helpful staff and progress was swift and I was kept in the loop.
2026幎4æ28æ¥
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RentGuarantor.com ããã®åç
Thank you for your lovely review!
We are so happy you found our service to be 5 star, with swift progress too! We are so happy we could help you.
Best wishes
The RentGuarantor Team
Very good service
Very good service! The women I spoke with (Chelsea) was very patient with me and helped me push my application further. Forever grateful! Thankyou
2026幎4æ27æ¥
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RentGuarantor.com ããã®åç
Hi Maria
What a lovely review!
We are so happy you are receiving such great service and that Chelsea was able to help you. We are always happy to help our customers with any questions they may have.
Very best wishes in your new home
The RentGuarantor Team
5* Experience, amazing staff!
What an absolute pleasure of an experience Iâve had! I contacted these guys today and spoke to a Jo. R and she is an absolute pleasure to talk to! As a first time renter I was quite anxious and after one phone call every worry and stress I had was gone.. They explained everything I needed to know in such great detail, and assigned themselves to look after my application which I am deeply grateful for! Not even 10 minutes later after the phone call everything is approved and good to go! What an absolute credit to your team and she definitely deserves all the recognition she gets! Thank you so much!!
2026幎4æ23æ¥
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RentGuarantor.com ããã®åç
Hi Cruftie
Thank you for your lovely review!
Jo is absolutely fantastic and we are so lucky we have her looking after our customers! We are so pleased she helped make a stressful time a little easier for you.
Wishing you the very best in your new home, we hope you love your new place!
Best wishes
The RentGuarantor Team
RG.com and Lauren ( whom I justâŠ
RG.com and Lauren ( whom I just recently spoke with) have been tremendously helpful - professional, happy to answer my possibly stupid questions - but highly recommend this company ! Also have been very flexible with my many requests !
2026幎4æ22æ¥
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RentGuarantor.com ããã®åç
Hi Hans
Thank you for tremendous review!
We are so happy to help you and any customers in any way we can. No question is ever stupid, if you need to ask it we do our very best to help.
Moving is a stressful time and we really appreciate that, so try to make customer experience as simple as possible. Lauren is fantastic and we are so happy you found her so helpful and professional.
Wishing you the very best in your new home
The RentGuarantor Team
Fab service
I received a call out of the blue... Called straight back and got through to Michael who was ever so lovely & helpful, he's a great asset. Can't fault the service received so far.
2026幎4æ21æ¥
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RentGuarantor.com ããã®åç
Hi Angel
Thank you for your lovely review!
We are so happy to hear our service is fab! Michael is absolutely lovely and loves helping our customers and we are so happy you agree!
Best wishes in your new home
The RentGuarantor Team
Donna is an absolute diamond
Donna is an absolute diamond! Sorted everything for me leaving me stress free, can't thank you enough! All the Best Donna! And Thanks Again...
2026幎4æ21æ¥
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RentGuarantor.com ããã®åç
Hi Chris
What a lovely review!
We totally agree that Donna is a diamond and from now on that will officially be her work name!
Best wishes in your new home
Donna the Diamond and the RentGuarantor Team!
Jo was lovely
Jo was lovely. I was very stressed about the process, being the first time and she took time to review my application on the phone and explain everything.
2026幎4æ16æ¥
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RentGuarantor.com ããã®åç
Hi Louise
Thank you for your lovely review.
Jo is fantastic and we are so happy to hear she was so lovely and helped explain the process to you.
Best wishes in your new home
The RentGuarantor Team
So easy and very helpful
So easy and very helpful, looking forward to working with them.
2026幎4æ15æ¥
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RentGuarantor.com ããã®åç
Hi Paul
Thank you for your lovely review.
We are so happy everything was so easy and very helpful! We look forward to working with you too!
Best wishes
The RentGuarantor Team
Thank You Michael
Nervous and with little understanding of the process, I called for some help and insight, where I was connected to Michael! He explained the entire process with clarity, transparency and patience which I so appreciated. It filled me with hope and confidence going into the application. Thank You!
Also, I flippin' loved the hold music, couldn't stop dancing!
2026幎4æ15æ¥
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RentGuarantor.com ããã®åç
Hi Wendy
Thank you for your lovely review!
We are so happy that Michael was so helpful and patient, he is fantastic! Also love that you love the hold music, nothing like a good dance in our opinion!!
Best wishes in your new home
The RentGuarantor Team
Best piece of the house move puzzle!
These guys make one of the most stressful things to go through (moving house) a load easier. Their service is second to none - Amardeep, Tom, Michael, Donna - 11/10 for these guys!! Amar in particular looked after me through my interaction with the company. He took ownership, explained everything in an easy to understand way and got the job done. Kudos! If you need a guarantor, these are well worth paying for!
2026幎4æ14æ¥
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RentGuarantor.com ããã®åç
Hi James
Thank you for your lovely review
We are so happy to hear that you loved our service and what a great shoutout to the team!! We agree wholeheartedly with you(but we are biased!!). It's wonderful to hear we helped reduce the stress load a little and wish you the very best in your new home!
Best wishes
The RentGuarantor Team
Very let down
I used this company months ago because I was desperate to secure a flat and was given no other option, and at first glance it all appeared a promising solution. However, as a young person with no savings and a low income at the time, the only people who helped me in this situation (luckily) was my family, who paid this idiotic company in full. Every other option I could have managed, such as to pay in instalments, was denied me because of poor credit score and low earnings. Yet is that not literally the point of the company, to help people who canât afford to pay a deposit because of those problems exactly? All this caused me was a lot of tears and further unnecessary stress. Itâs only because I was lucky enough to have family who were readily able to help me and step in that I was able to secure my flat, but not everyone may have that option. This company was effectively no help to me at all. This was months ago, but I have been angry and bitter about this since and as Iâm now moving on to better places, I feel compelled to finally say something. I felt severely let down and would only recommend this company to my worst enemy.
2025幎6æ1æ¥
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RentGuarantor.com ããã®åç
Thank you for your review Katie
All feedback is important to us, and we are sorry to hear that you are not happy with our service and felt let down.
We would be happy to discuss directly with you so we can review the specific detail of your circumstances, please contact us at info@rentguarantor.com if you wish to discuss your concerns directly with us.
It is worth noting that we do offer a payment plan via third-parties, but we do not offer credit ourselves so payment plans are available if customers meet the Third-Party providers eligibility criteria, which is detailed on our website. We were however able to offer you our rent guarantee which means you would be able to secure a property with a professional guarantor in place.
We note that you detailed that the point of RentGuarantor is to help people who can't afford to pay a deposit. RentGuarantor provides a trusted, professional UK rent guarantor for tenants, which opens up a wider choice of rental properties and protects loved ones from financial risk, we do not deal with tenant deposits.
Once again thank you for contacting us and please do not hesitate in contacting us directly to discuss further if required.
Best wishes
The RentGuarantor Team
Great service,I will highly recommendâŠ
Great service,I will highly recommend this company .
2026幎4æ10æ¥
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RentGuarantor.com ããã®åç
Hi David
Thank you for your lovely review!
We are so happy that you found our service was great and would recommend us!
It means a lot!!
Best wishes
The RentGuarantor Team!
As an independent student finding aâŠ
As an independent student finding a house with a guarantor as a requirement was really discouraging until rentguarantor made it possible for me. I get to now apply for houses with my friends without worrying about the guarantor aspect
2026幎4æ9æ¥
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RentGuarantor.com ããã®åç
Hi Sana
Thank you for your lovely review!
We are so happy we could help you with a professional guarantor.
Best of luck in your new home with your friends! Exciting times!
The RentGuarantor Team
Excellent customer service Iâd of gaveâŠ
Excellent customer service Iâd of gave them a five no ones perfect not even me highly recommended they took any difficultyâs I had in to consideration and there advice and support was outstanding excellent customer care from Danielle highly recommended service with excellent staff customer services
2026幎4æ2æ¥
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RentGuarantor.com ããã®åç
Hi Jamie
Thank you for your review.
Its fantastic to hear that you loved our service and Danielle provided excellent care and support.
Best wishes in your new home
The RentGuarantor Team
Very helpful staff
Very helpful staff. Spoke to a man named Amardeep who was very kind and helpful.
2026幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
RentGuarantor.com ããã®åç
Hi Mohammed
Thank you very much for your lovely review and shout out to Amardeep, he is fantastic and we are so happy you found him so helpful and kind.
Best wishes in your new home
The RentGuarantor Team
Fantastic and speedy service
Fantastic and speedy service. Professional and empathetic towards their clients. Thanks Jo.R
2026幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
RentGuarantor.com ããã®åç
Hi Joselyn
Thank you so much for your lovely review and shout out to Jo! We are so happy we could help and that you found Jo to be professional and empathetic.
Best wishes in your new home
The RentGuarantor Team
Quick response on the phone
Quick response on the phone, even when they were about to close. Michael helped with the application and answered my questions and more. Thanks for your assistance.
2026幎3æ26æ¥
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RentGuarantor.com ããã®åç
Hi What's Occuring!
Thank you for your lovely review. We are so happy to hear that Michael was so helpful and was able to support, we are always happy to help!
Best wishes
The RentGuarantor Team!
Rent Guarantor got straight intoâŠ
Rent Guarantor got straight into helping me with my application and it has only taken around 5 days to get an acceptance. I would like to thank all members of the team that I have spoken to over this week and thank you for approving me.
2026幎3æ26æ¥
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RentGuarantor.com ããã®åç
Hi Donald
Thank you for your lovely review and we are so happy we could help you and that you found all the team so helpful
Best wishes in your new home
The RentGuarantor Team
I love it
I love it. Itâs helped me in my very difficult time.
Could you please try to make the paperwork little bit easier?
Thanks
2026幎3æ25æ¥
èªçºçãªã¬ãã¥ãŒ
RentGuarantor.com ããã®åç
Hi Wajehurahman
Thank you for your lovely review.
We are so glad we could help but sorry to hear about the paperwork.
We do our best to keep administration to a minimum however we do have to ensure that we have checked everything we need. We are always available to talk through your application and support in any way we can.
Best wishes in your new home
The RentGuarantor Team
Great experince
Great experince especially with Kaz C.
Kaz C. was always giving me excelent advice and direction in a very long and complicated process.
2026幎3æ24æ¥
èªçºçãªã¬ãã¥ãŒ
RentGuarantor.com ããã®åç
Good Morning Boris
Thank you for your lovely review
We are so happy you had such a great experience and so happy to hear that you found Kez gave you excellent advice and direction!
Best wishes in your new home
The RentGuarantor Team
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