RentGuarantor.com レビュー 444

I have a great experience working with them They are very helpful Highly recommended

Really quick, have payment in instalments, help us to rent apartment

They’ve made it possible for me to rent a home on my own, it’s been brilliant, thank you! Straightforward paperwork, prompt service.

Very helpful throughout helped us move into our new house thank you so much

I have used this company twice now to stand as my Guarantor on my tenancy agreement. I cannot emphasise how useful this service has been and the process is very smooth with updates given on the portal as to what is required. I submitted the referencing application via Keysafe on an evening, and by the morning the referencing had been completed and I was informed by Rent Guarantor they could proceed with my application.
I applied on the same day, and I was approved just after 4pm which was super efficient. You do not need to add a property until later which is super handy and means you can actually make sure you have a guarantor in place. Once I added a property the agreement was sent to the landlord quickly for them and me to sign and then payment has to be made to finalise the agreement.

Overall, I would recommend this service to anybody looking for a guarantor. The only reason for not giving 5 stars is because of price. The quotes given are quite expensive, and It would be good for customers who have used their service before to get a reduced price quote.

My experience was amazing when i needed a house for my family they helped me have a house whuch am very grateful for that .

RentGuarantor helps me to secure the rental process. The overall process is timely and the responding time is good.

Excellent and fast

Simple and very easy to use, many thanks for your help

I am so grateful for RentGuarantor! Their customer service is amazing! Every call, email, and question was answered with kindness and respect. Moving is always an extremely stressful process, but they helped me feel supported the entire time. A special thanks to Sarah who helped me often. I would highly recommend RentGuarantor to anyone and everyone! Thanks again!

As a busy Letting Agent we needed a solution for tenants who didn't have a guarantor to protect our landlords income. I was put in touch with Michael Hollamby at Rent Guarantor. From start to finish he has been a dream to work with. He was so attentive with the onboarding process. Everything was clearly laid out and was smooth and simple, he answered all of our questions and was available on Whatsapp anytime I needed him. He sent me all the materials I needed to start helping our clients right away. Rent guarantor offers an easy alternative to renting with a guarantor and id highly recommend it. It opens you up to a whole new demographic of customers. Once our initial period was over I was passed to Leah Wilson our client manager who is on hand whenever I need her. Between the two their customer service is second to none and I look forward to working with them in the future to help more tenants find their dream home!

The whole process was straightforward, checks done in no time, friendly team. They are a great support for anyone who are looking to rent but needs a guarantor. For me the have saved my life!

The company is well organized and responds quickly to applications. Thank you for that.

Thank you Rentguarantor.com for your response to the review I provided four days ago :
Hi Andrew Jones, thank you for your review. I am sorry to hear that you were not happy with our service. We have looked at your case from 2022 and can see that we did work inline with our terms and conditions which you signed and agreed to. With regards to eviction, this is something that we can look into once a tenant is 61 day in rental arrears and is something that we will cover the costs for. In some cases for example such as your case we will not go down the eviction route if it is close to the end of the tenancy. In cases such as this we will start making payments on the tenant’s behalf with a final payment made at the end of the tenancy.

I fully expected you to dismiss my review, in response to the points that you have made they are untrue
For any Landlord looking at Trustpilot reviews to determine whether to use your services, I must warn you that Rentguarantor will not provide any terms and conditions as to when they will EVICT tenants apart from ''AT THEIR DISCRETION''

I am sure Rentguarantor will come back with another rebuff perhaps any Landlords considering using them should ask to see the full EVICTION terms and conditions before committing and post Rentguarantors response on Trustpilot to expose them

I’m an international student here and seriously couldn’t be more thankful for rent guarantor. I was stuck in a horrible rental that was literally making me sick and had such a hard time finding a new place before deciding to use them as my guarantor. The process was really easy and they were quick to respond and help throughout. I was able to move into my new place a week ago and I’m so much happier here

Nothing bad to say about them at all, they responded fast to emails, and the whole process was quick. You have to pay £10 to have your credit history checked (I had no issue with this and I'm an international student). I was quoted £316 and that was the amount I paid (my monthly rent is £433); they didn't increase it whatsoever. I was interested to have them as my guarantor as they're way cheaper than Housing Hand. Definitely recommend them. No, this isn't a 'fake' or paid review lol I'm writing this as I was genuinely surprised that they aren't out to scam people.

They were really informative and helpful, also very fast in responding so there was no hassle or waiting around for anything important.

easy quick and good service communication