RentGuarantor.com レビュー 444

Have to pay for a credit check on top of price. Price also raised slightly from initial estimation.

Rent guarantor saved my situation, being in a new country and I was unable to rent a house without a guarantor. Thanks

Excellent experience ! Got it all done very quickly aswell

The rent guarantor team was very fast in facilitating the process of securing a contract with me

It was quick, easy and stress free.

Rent guarantors are the best. I will highly recommend to everyone. My process was supper fast and they are very reliable.
Customer service are the best.

Very straight forward and easy to understand. Brilliant speeds and efficiency. Excellent for my rush into my new apartment! ⭐️⭐️⭐️⭐️

The service is very welcome in the industry for those on benefits and/or poor credit. It has helped us to get a rental property when it seemed the universe was against us.

The dashboard interface is not very user-friendly, it is quite confusing and there is no way to review what has been submitted and see what the next steps are. The auto emails don’t seem to correlate with the dashboard. The ‘wait’ icon looks like a button to be pressed, but it isn’t. You cannot delete uploaded files, and the labelling when uploading files is misleading. For example, I was asked for bank statements and benefit statements. When I uploaded the documents under Bank Statements, I expected another section for Benefit Statements to appear but I was meant to have uploaded them all under the one heading. There was no warning I couldn’t review or upload more documents after clicking ‘Submit’ so this caused extra issues for me.

Even after we had paid and had our contract sent through, the dashboard still showed that the process was 60% complete, when it was 100% complete. The emails and dashboard don’t seem to communicate with one another.

They helped me through the process and made it easier to understand always in touch to make sure I'm OK.

we got our house thanks to rent guarantor.
very fast service

Great Service

Very professional service. Excellent can not thank them enough.

Easy to go through application, quick to respond and very helpful

They were very perlite when I spoke to someone. Constant updates, so felt In the loop. Over all happy with service

Had Rent Guarantor been able to provide a listing on national agents who accept their guarantor then it would have been 5 stars, this has to be key moving forward as a lot of wasted time and money in attending and then being accepted for properties but then agents not able to accept the guarantor, very frustrating. Otherwise, service is very good, I do think installment payments should be available no matter your credit rating as basically why use Rent Guarantor is you had a perfect credit score in the 1st place!!

Good customer service however there was a lot of miscommunications between the estate agent and rentguarantor which I had to sort out and caused a lot of stress for. Extremely expensive service for just putting their signature down. In my opinion the price takes advantage of the lack of options available for those in need.