This was the second car we have bought from this dealership. Originally we were going to buy an used car, but decided on a new car. Marius Mockus, at Guildford Richmond Motors, helped us go through... もっと見る
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所在地
所在地を変更MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB
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It was great to return to Richmond Motor Group for a new car. We were once again looked after by Marius Mockus who is a very methodical and professional salesman. We leased this time and Marius took t... もっと見る
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I recently purchased a car and had the pleasure of dealing with a young salesman Dylan who had only been with the company for one month. Despite being new, his knowledge was impressive. If there was e... もっと見る
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Marius Mockus the sales person was not at all pushy, he gave me good advise when deciding how to pay for the vehicle. He helped me with the paperwork regarding transfer of ownership and taxation. H... もっと見る
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企業情報
当該企業による記述
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
連絡先
MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, 英国
- 01483 668 303
4.8
優良
364件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Marius was very helpful…
Marius was very helpful and made buying a new car straightforward and answered with all my questions. Picked the car up today and very happy.
Would recommend.
2025年7月18日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Hi Toby, we wish you many happy miles in your new car! Thank you for your 5-star review!
Kelly was very good.
Kelly was very good but the overall experience could have been better. Failures with the email system resulted in essential information (eg new car reg number etc) not getting to me. Kelly picked me up from the station to take me to the dealership which was brilliant. However, the car wasn't ready due to a backlog in valetting. This delayed my get away.
2025年7月18日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Hi Alan, thank you for taking the time out of your busy day to share your feedback. We appreciate it and will make sure to pass it on to the team.
Kelly at MG is great!
Kelly has made this experience so easy and quick. She was very polite and explained everything so that I understood perfectly. I would recommend Kelly to everyone. First class!!!!
2025年7月18日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Hi Jenny, what a fantastic review for Kelly and the team at Richmond MG Guildford! Thank you so much for taking the time to share it!
Great customer service and support from…
Great customer service and support from Kelly.
2025年7月18日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Hi Sharon, we're pleased to know you had a great experience at Richmond MG Guildford, and thank you for sharing it with others!
Very good experience using Richmond MG…
Very good experience using Richmond MG Guildford - Marius was particularly helpful, with nothing too much trouble, especially with organising the test drives for me.
2025年7月7日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Good afternoon Sarah,
We're happy to hear that you had a very good experience. We appreciate your positive feedback and are so glad that our organization of the test drives was helpful to you.
Kind regards,
Cameron
Sales advisor Kelly Faith is amazing…
Sales advisor Kelly Faith is amazing she has made buying a new car a absolutely joy and I would recommend anyone who wants to buy a car to see Kelly
2025年7月4日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We're happy to hear that your car-buying experience was a joy. It's wonderful to know the sales advisor provided amazing service. We appreciate your recommendation and feedback. Kind regards, Cameron
Marius was very helpful and polite…
Marius was very helpful and polite explaining all the various things to me
2025年7月2日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We're happy to hear that you found the explanations helpful and the service polite. Thank you for sharing your positive experience with us! Kind regards, Cameron
Richmond Motor Group - MG Guildford からの回答
Hi Qing
Thank you so much for the kind words, We're thrilled to hear you had a first-class experience. If there's anything else we can help with in the future, don't hesitate to get in touch.
Kind regards,
Mae
Kelly was fabulous very attentive and…
Kelly was fabulous very attentive and not pushy. She really knew her stuff about the vehicles and deals available. A real credit to MG.
2025年6月21日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Hi Kelly
We're happy to hear that you had a positive experience! It's great to know the team member was attentive and knowledgeable. Thank you for your feedback.
Kind regards,
Mae
Buying a new car with no pressure from salesman
Made welcome from the beginning of looking for a new car, no pressure from sales team but extremely helpful.
Marius Mockus has been especially helpful, being available for any questions I had, and keeping me informed. Would definitely recommend to friends and family
2025年6月21日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We're happy to hear that you felt welcome and experienced helpful, no-pressure service while looking for your new car. We appreciate your kind words and recommendation! It's great to know that our team met your needs.
Great service and very helpful.
2025年6月19日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We are so happy to hear that you found our service helpful and great. Thank you for your positive feedback!
James Abernathy was really helpful and…
James Abernathy was really helpful and made the whole process quick and painless!
2025年6月17日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We're happy to hear that the process was quick and painless, and that the team member was helpful. Thank you for your positive feedback!
Excellent service
2025年6月13日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Thank you for the great feedback! We're glad you were happy with the service. Kind regards, Cameron
Great service from James
I have ordered an MG HS Phev having been looked after by James. He was very patient with my endless questions and need for a few test drives to make my mind up. He didn’t apply any pressure or try any ‘sales tactics’, which I would have disliked. He gave me some good advice and I found him very straightforward to deal with. He also worked hard to get me the best deal on the car. This is the second car I have bought from the Richmond Motor Group and both have been good experiences.
2025年5月31日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Good afternoon Adrian, we're glad you enjoyed your experience. It's great to hear that you felt supported during the purchase of your MG HS Phev and that you appreciated the straightforward service. We appreciate your repeat business and thank you for your positive feedback. Kind regards, Cameron
I purchased a MG ZS Hybrid from MG…
I purchased a MG ZS Hybrid from MG Guildford and the experience was made very easy by the friendly and knowledgeable staff ( especially Marius). There was no hard sell just providing all the information we needed to make the decision to buy.
2025年6月9日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Hi Ray. We appreciate your feedback and are so glad to hear the team made your MG ZS Hybrid purchase easy. It's great to know the staff's knowledge helped you make your decision. Thank you! - Laurence
Marius Mockus salesman MG Guilo
The salesmen whose name is Marius Mockus in Richmond motor group in Guildford was very knowledgeable and polite also made us feel good about coming to MG Guildford and we would recommend in to others buying a new car.
2025年6月6日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Hi Mr Clark. We appreciate your kind words! We're happy you felt comfortable visiting us and found our team member to be knowledgeable and polite. We're glad you enjoyed your experience and would recommend us to others. - Laurence
I would like to thank Marius our salesman at Richmond Motors Guildford
I would like to thank Marius our salesman for all his help in choosing our new MG ZS HIBRID. We are delighted with our car and the service Marius and the team at Richmond motors Guildford provided.
Thanks Marius
2025年6月2日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Good afternoon Hugh, we appreciate your wonderful review! We're so happy to hear that you are delighted with your new car and the service provided. It's fantastic to know that you had such a positive experience with our team. Kind regards, Cameron
Friendly efficient and good value
Kelly was great. Friendly, efficient, knowledgeable about the product and best of all provided good value. What more can I say other than thank you.
2025年5月30日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We're happy to hear that you found our team member friendly, efficient, and knowledgeable. We appreciate you noting the value provided. Thank you!
James made the process of buying my new…
James made the process of buying my new car so easy! Great service and communication. Thank you.
2025年5月30日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We appreciate your kind words! We're so pleased to hear that you had a positive experience. We appreciate you taking the time to share your feedback. We hope you enjoy your new car!
Fantastic sales experience
We have had a fantastic service from Kelly. She listened to what we were looking for and guided us through the sales process. This is our 3rd MG and we love the cars. Thank you Kelly for your never ending patience with us!
2025年5月29日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We appreciate your wonderful review! We're so glad to hear that you had such a positive experience. It's fantastic that you felt listened to and guided through the sales process. We appreciate your continued loyalty and patience, and hope you continue to love our cars!
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