I used to be an avid user years ago as it used to be the place to advertise rooms for rent, and find a constant supply of tenants just before a new site appeared Spare Room who seemed to take over in... もっと見る
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レビュアーのコメントを見てみましょう
Tbh 2 stars almost feels a bit generous. You have to pay to become premium member in order to contact prospective flatmates, which wouldn’t be too bad but the price of such premium membership is way... もっと見る
企業が回答しました
Roomgo CS, Is very helpful with kind understanding and assistance given when I had tenant issues. They extand my premium account for some extra days which I'm very grateful. My reason is tenant not w... もっと見る
企業が回答しました
Very good experience with Manal Manal parle très bien français, elle est à l'écoute , très competente, m'a guidé de façon efficace et très gentiment. Je n'avais pas le sentiment de la déranger et qu... もっと見る
企業が回答しました
企業情報
当該企業による記述
Roomgo is the largest online flatshare community, helping landlords and agents with portfolios of rooms, single rooms for rent, studios or other shared rentals. We check every listing and make it quick and simple to find great roommates you can trust. Since 1999, our service has created over 5 million room rentals worldwide.
連絡先
Acre House, 11/15 William Road, NW1 3ER, London, 英国
- contact@roomgo.co.uk
- roomgo.co.uk
4.0
ほぼ満足
1148件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant
Fantastic sight the best I have used a d would not use any other to advertise my rooms. Fantastic easy to manage site and very reputable and respectful candidates
2022年9月10日
自発的なレビュー
Roomgo UK からの回答
Hello Jedda,
Thank you so much for your feedback.
We are pleased to hear that you've had a good experience on Roomgo.
We work very hard to keep our members satisfied and we are very happy to hear that we’ve met your expectations, Jedda.
We hope you won’t hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Roomgo UK からの回答
Hi Patricio,
Thank you for your great feedback.
We are very happy to hear you’ve had a positive experience on our site.
Please feel free to reach out to us if you have any further queries.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Problems with the payment
Manal contact me, super fast. I was having problem to pay premium, the problem was that my credit card did not accept intenational payments, now it does. Manal was very kind and solve my problem very fast.
2022年9月6日
自発的なレビュー
Roomgo UK からの回答
Hi Karen,
Thank you so much for sharing your experience with us!
We are delighted to hear our team was helpful, and that you are very satisfied with the level of services provided. This is exactly what we strive for as a Customer Services Team, our client's satisfaction is key.
Please do not hesitate to reach out to us should you have any query. We would always be happy to assist you.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Assistance to contact a tenant
I am very happy for the assistance provided in order to contact a tenant.
Thanks
Edgar
2022年8月2日
自発的なレビュー
Roomgo UK からの回答
Hello Edgar,
Thank you so much for your great feedback.
It is always a pleasure to hear about our customer's satisfaction with the level of assistance our team provided. This is exactly what we aim for.
We are always at your disposal should you need any further assistance Edgar.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Première expérience avec le site
Première expérience avec le site, on doit payer pour accéder à la quasi totalité des offres. La première opportunité qui se présente à moi se révèle être une arnaque.. J'espère, après avoir payé 9€ que cela ne se répetera pas...
2022年7月25日
自発的なレビュー
Roomgo UK からの回答
Bonjour Aurélien,
Merci pour votre commentaire.
Nous sommes navrés de savoir que vous ayez eu une mauvaise expérience sur le site.
Sachez que vous pouvez utiliser le site gratuitement ! Vous pouvez envoyer et répondre aux emails des Membres Premium (membres payants), accéder à toutes les annonces et publier les vôtres gratuitement sur le site. Avec le pass Premium, vous aurez la possibilité de contacter et d'être contacté par tous les utilisateurs de façon illimitée. Ce n'est pas une obligation, mais bien une option.
Aussi Aurélien, nous disposons de différents pass Premium avec différentes périodes pour garantir leur accessibilité aux Membres, selon les moyens de chacun.
Notre site est comme tous les sites internet de petites annonces qui sont la cible des personnes malhonnêtes, qui profitent de l'anonymat d'internet pour commettre des fraudes.
Vous pouvez signaler l'Annonce en questions en cliquant sur le petit drapeau en bas de cette dernière, et elle sera remontée automatiquement à l'équipe de la modération. Qui va l'étudier, et ensuite prendre une décision.
Pour plus d'informations, merci de revenir vers nous à team@roomgo.co.uk.
Very friendly and knowledgeable about…
Very friendly and knowledgeable about the service
2022年7月14日
自発的なレビュー
Roomgo UK からの回答
Hello Bosnic,
Thank you for taking the time to leave such a great review,
We are very glad to hear that you are satisfied with our services, we work very hard to make every member’s experience great, and we’re glad we hit the spot!
If there is anything you need assistance with, please don't hesitate to reach out to us.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
I am a landlord and found this website…
I am a landlord and found this website very useful to source tenants for my properties.
2022年6月21日
自発的なレビュー
Roomgo UK からの回答
Hello Franco,
Thank you for taking the time to leave us such an amazing review.
Seeing our customers happy and satisfied with their experience on the website brings us joy and encourages us to improve. Your comment Franco is much appreciated.
Please do not hesitate to reach out to us if you have any queries. We would always be happy to assist you.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Roomgo UK からの回答
Hi Lucija,
Thank you so much for your great feedback!
we are delighted to hear that you are very satisfied with the level of services provided. This is exactly what we strive for as a Customer Services Team, our client's satisfaction is key.
Please do not hesitate to reach out to us if you have any query. We would always be happy to assist you.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Really Good
I like it because you get to filter out the type of tenants you are looking for easily
2022年4月25日
自発的なレビュー
Roomgo UK からの回答
Thank you for sharing your experience with us!
We are pleased to hear you’ve had a good experience on our site.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
Mostly false information!
While the layout etc. of the website is not too bad, I would not recommend this platform to anyone: Almost all of the advetisments provide false information in the title/price area etc, you are only able to find the (hopefully) correct details when you go through the body of the message. It is a shame that the platform does not review advertisements for authenticity like most other renting platforms. Also, even after multiple attempts to remove myself from all email consents, I still recieve emails from them - would probably do something about this when I get the time. A very disappointing service.
2022年4月15日
自発的なレビュー
Roomgo UK からの回答
Dear Mohammad,
Thank you for your feedback.
We are disheartened to hear about your disappointment with our service.
Please be informed that we do have an international moderation team that reviews all the ads to ensure that quality content is posted on our website.
Please also note that as long as your search is active and your ad is live on the website, there will be some emails you won't be able to opt-out from.
Mohammad, we invite you to contact us team@roomgo.co.uk at and our team would be glad to assist you further.
Best regards,
The Roomgo team
Appartager is the best
Appartager is the best , they helped me to contact the agency .
Really appreciated !
2022年4月15日
自発的なレビュー
Roomgo UK からの回答
Hi Feriel,
Thank you for taking the time to share your experience with us! It is highly appreciated.
We work very hard to provide our users with the best experience possible and we are glad we hit the spot!
If you need any further assistance, please feel free to contact us.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Roomgo UK からの回答
Hi Customer,
Thank you so much for your feedback.
We are delighted to hear you are happy with our site.
If you have any further comments or questions, please do not hesitate to contact us.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Roomgo helped me find an amazing place…
Roomgo helped me find an amazing place to live in Rome. The personal is very helpful and fast reacting, I am very thankful for everything.
2022年3月21日
自発的なレビュー
Roomgo UK からの回答
Dear Lina,
Thank you for the feedback.
We are really pleased to hear about the great experience you had with our service.
If there is anything more we can assist with, please don’t hesitate to reach out.
Best regards,
The Roomgo Team
team@roomgo.co.uk
New user of Roomgo
New user of Roomgo, I'm really impressed with the customers service trial upgrade offer for premium and look forward to using them to find my ideal roommate. I really like that I can search by proximity/area of interest in relation to my property, this saves me a lot of time! :)
2022年3月15日
自発的なレビュー
Roomgo UK からの回答
Dear Sabrina,
Thank you so much for 5-stars review!
Welcome among us, Sabrina! We are so glad you have chosen our service to advertise your room.
We're available at team@roomgo.co.uk if you have any questions.
Best regards,
The Roomgo Team
Roomgo Team
Having placed an advert with Roomgo 10 days ago as a basic member with a room to offer, I was finding I had several views of my advert but no contact. I left my interest with all room seekers and even requested one particular member to contact myself regarding my offer of a room. Having a basic membership without the upgrade I found hard going. I now have membership courtesy of the roomgo team for which I give 4 stars. If I now connect with a prospective room seeker and an agreement takes place then I would be happy to give 5 stars. I guess I`ll have to wait and find out.
2022年3月14日
自発的なレビュー
Roomgo UK からの回答
Dear John,
Thank you for sharing your experience with us!
Roomgo offers a free service that gives you access to all listings and basic contact options.
However, our Premium membership can indeed be very helpful and speed up your search process.
We wish you the best of luck with your search, John.
If you need any assistance, please feel free to reach out to us at team@roomgo.co.uk, and our customer service team would be very glad to assist you.
Best regards,
The Roomgo Team
Impossible to find a room
Website is populated by general ads from agents who do not reply to queries. Most ads have a general description, from agents who have, in their words, “thousands of rooms”, and instead of giving a description for a particular room - the one you assumed the photo in the ad corresponds to and which sparked your interest - they describe their agency services. Untrustworthy then - most ads for rooms are probably not available. Not to mention, impossible to get a reply - especially from a certain member called Giovanni who seems to have all the rooms on the platform.
2022年3月10日
自発的なレビュー
Roomgo UK からの回答
Dear Mari,
Thank you for sharing your feedback.
We are extremely sorry to hear that your experience was not up to standards.
Mari, we completely understand how frustrating this can be and we would like the opportunity to assist you with your search and improve your experience with us.
Please reach out to us at team@roomgo.co.uk and our team would be very happy to offer help.
Once again, we apologize for the inconvenience and hope to hear from you soon.
Best regards,
The Roomgo Team,
Good and userfriendly website to post…
Good and userfriendly website to post ad as well as to find a acomodation
2022年3月9日
自発的なレビュー
Roomgo UK からの回答
Hi Trishla,
Thank you so much for your feedback.
We’re thrilled that you are satisfied with our service.
If you have any further needs or questions, please feel free to reach out to us at team@roomgo.co.uk.
Best Rgards,
The Roomgo Team
Roomgo UK からの回答
Dear Fleur,
Thank you for your feedback.
We are extremely happy to hear you are happy with our service.
Should you need any assistance, please do not hesitate to contact us.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Great Place to rent out properties
2022年2月24日
自発的なレビュー
Roomgo UK からの回答
Hi Wasif,
Thank you for your feedback.
We are very happy to hear you are happy with your experience on the site.
Please feel free to contact us at team@roomgo.co.uk if you have any queries.
Best regards,
The Roomgo Team
Roomgo UK からの回答
Hi Zoe,
Thank you for sharing your experience with us!
We are pleased to hear you’ve had a good experience on our site.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
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