I used to be an avid user years ago as it used to be the place to advertise rooms for rent, and find a constant supply of tenants just before a new site appeared Spare Room who seemed to take over in... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Tbh 2 stars almost feels a bit generous. You have to pay to become premium member in order to contact prospective flatmates, which wouldn’t be too bad but the price of such premium membership is way... もっと見る
企業が回答しました
Roomgo CS, Is very helpful with kind understanding and assistance given when I had tenant issues. They extand my premium account for some extra days which I'm very grateful. My reason is tenant not w... もっと見る
企業が回答しました
Very good experience with Manal Manal parle très bien français, elle est à l'écoute , très competente, m'a guidé de façon efficace et très gentiment. Je n'avais pas le sentiment de la déranger et qu... もっと見る
企業が回答しました
企業情報
当該企業による記述
Roomgo is the largest online flatshare community, helping landlords and agents with portfolios of rooms, single rooms for rent, studios or other shared rentals. We check every listing and make it quick and simple to find great roommates you can trust. Since 1999, our service has created over 5 million room rentals worldwide.
連絡先
Acre House, 11/15 William Road, NW1 3ER, London, 英国
- contact@roomgo.co.uk
- roomgo.co.uk
4.0
ほぼ満足
1148件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Not happy with being a basic member
Not happy with being a basic member, it will NOT let me contact other people interested in my room for rent, i do not see why i should have to pay for a service, i would ratrher use gumtree, but, good luck to other people,
2022年2月4日
自発的なレビュー
Roomgo UK からの回答
Hi Michael,
Thank you for your feedback.
We are extremely sorry to hear you are not able to communicate with your potential tenants.
Please note that you don’t need to pay for our service and anyone can use Roomgo completely free. We offer a free service that gives you access to all listings and basic contact options.
The Premium membership is only an additional feature that gives you more benefits.
Kindly get in touch with our customer service team at team@roomgo.co.uk and they will gladly assist you!
We are looking forward to hearing from you, Michael.
Best regards,
The Roomgo Team.
Best platform to find accommodation
I am more than happy with my experience of finding accommodation of my Choice at reasonable price In Manchester with the help of Roomgo.I suggest everyone to use Roomgo to find accommodation
2022年1月3日
自発的なレビュー
Roomgo UK からの回答
Hi Jasleen,
Thank you so much for your feedback.
We are delighted to hear you are happy with our service.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Kind regards,
The Roomgo Team
Awesome platform to find accommodation
This is the great platform I've ever seen to find out your accommodation in Manchester, and support people are very quick in their assistance. I suggest this platform to find a best fit for you.
2021年12月22日
自発的なレビュー
Roomgo UK からの回答
Hi Sahil,
Thank you so much for this great review, we really do appreciate it.
It is great to hear you’ve had a positive experience on our site and that our team was able to help you out !
Please do not hesitate to contact us with any future needs or concerns.
Best regards,
The Roomgo Team
team@roomgo.co.uk
The website was very easy to use
The website was very easy to use, reasonably priced and generated lots of inquiries.
2021年12月21日
自発的なレビュー
Roomgo UK からの回答
Hi Tina,
Thank you for your feedback.
We are extremely happy to hear you are satisfied with our service.
We're available at team@roomgo.co.uk if you have any questions or additional comments you wish to share with us.
Kind regards,
The Roomgo Team
Very easy to use
2021年12月21日
自発的なレビュー
Roomgo UK からの回答
Hi Jeremiah,
Thank you for taking the time to write us a review.
We are pleased to hear you find our website user-friendly.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
Easy access to portal and great…
Easy access to portal and great customer service.
2021年12月21日
自発的なレビュー
Roomgo UK からの回答
Hi Vicki,
Thank you so much for taking the time to share your feedback!
We work very hard to make every member’s experience great, and we’re glad we hit the spot!
Should you need any assistance, please do not hesitate to contact us.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
A great website to enlist housemates…
A great website to enlist housemates and advertise your rooms.
I have been using this service for several years and it has delivered results everytime
Would recommend
2021年12月17日
自発的なレビュー
Roomgo UK からの回答
Hi Neil,
Thank you so much for taking the time to review our site.
We are pleased to hear your experience on Roomgo was a good one !
We hope you won’t hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
I could not activate my account as I am…
I could not activate my account as I am an elderly person who forgets I contacted roomgo and explained I could not remember which email I used who promptly emailed me for my details and reactivating account.
Many Thanks
2021年12月7日
自発的なレビュー
Roomgo UK からの回答
Hi,
Thank you so much for taking the time to review our service!
We are so glad to hear our team was able to assist you.
If you do have any further feedback or concerns, please do not hesitate to contact us.
Warm wishes,
The Roomgo Team
team@roomgo.co.uk
Rita was really helpful.
2021年11月30日
自発的なレビュー
Roomgo UK からの回答
Hi Dimas,
Thank you so much for sharing your experience with us!
We are delighted to hear our team was helpful.
Please do not hesitate to reach out to us should you have any query. We would always be happy to assist you.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Great site and amazing customer service!
2021年11月30日
自発的なレビュー
Roomgo UK からの回答
Hi Tobi,
Thank you for your great feedback !
We are very happy to hear you’ve had a positive experience with our site and team.
Please feel free to reach out to us with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Roomgo is the partner site to…
Roomgo is the partner site to Spareroom, but as a Landlord i find spareroom contains more vital information needed by landlords and would no doubt be useful to tenants. There was a time when both sites contained the same details, but for me Spareroom has become the preferred site as it includes details such as whether a potential tenant has 'pets' or smokes/vapes. Having said that both sites seem to generate reasonable interest and bring serious enquiries.....
2021年11月26日
自発的なレビュー
Roomgo UK からの回答
Hi Daudi,
Thank you for your review.
Indeed, Spareroom is our sister company and we are constantly striving to improve our websites.
Your feedback is very much appreciated and we will definitely use it for future improvement.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Best regards,
The Roomgo Team.
Great Customer Service
Helped with my premium membership renewal query within a few minutes
2021年11月18日
自発的なレビュー
Roomgo UK からの回答
Hi Jane,
Thank you so much for sharing your experience with us!
We are glad to hear you are happy with our service.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Best regards,
The Roomgo Team.
Roomgo UK からの回答
Hi Geng,
Thank you so much for your feedback.
We're delighted to hear you are happy with our service.
Please don't hesitate to contact us at team@roomgo.co.uk if you have any questions or comments.
Best Regards,
The Roomgo Team
Roomgo UK からの回答
Hi Deppie,
Thank you so much for your feedback.
We're happy to hear you had a great experience and the team were really helpful.
Please don't hesitate to contact us if you have any questions or suggestions.
Best Regards,
The Roomgo Team
team@roomgo.co.uk
Roomgo UK からの回答
Hi Natalia,
Thank you for your feedback.
We are extremely happy to hear you are satisfied with our service.
Please do not hesitate to reach out to us should you have any query.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
It is a good site to find and promoting…
It is a good site to find and promoting rooms, flats, etc. But I find it a bit expensive to upgrade which prevents people to contact or being contacted without doing so.
2021年6月30日
自発的なレビュー
Roomgo UK からの回答
Hi Luis,
Thank you for your feedback.
The price of the Premium membership varies according to the length of time you wish to be a Premium Member for.
We have different packages available from 7 days to 12 months to suit all needs and budgets.
Also, please bear in mind that the Premium membership is only an additional feature and Basic members can send customized messages to Premium members and automated messages to Basic members.
We're available at team@roomgo.co.uk if you have any questions.
Best regards,
The Roomgo Team
Nothing at all worth seeing
Nothing at all worth seeing. To much hassle to set up account for this disappointment. Not worth the effort and time.
2021年6月28日
自発的なレビュー
Roomgo UK からの回答
Hi Sid,
Thank you for your feedback.
We are disheartened to hear you are disappointed with our service.
Sid, we would like to hear more about your experience to be able to assist you further. Please get in touch with our Customer service team at team@roomgo.co.uk
Best regards,
The Roomgo Team
Useless
Useless. Nobody views ads here and you have to pay to see some, pay to respond to some. It's no better than a data mining scam
2021年6月26日
自発的なレビュー
Roomgo UK からの回答
Hi Rocker65,
Thank you for your feedback.
We are very sorry to hear our service has not been very useful to you.
We would like to inform you that you don’t need to pay to see the rooms advertised on our site. It is free to create an account, post your ads and access all of your search results.
The Premium membership is not mandatory and everyone who registers on Roomgo can use our service for free.
If you have any further questions please contact us at team@roomgo.co.uk.
Kind regards,
The Roomgo Team
Rubbish
Rubbish. Couldn't even see any results. Just said to upgrade but gave me no function to do so. Waste of time
2021年6月21日
自発的なレビュー
Roomgo UK からの回答
Hi Aran,
Thank you for your feedback.
We are extremely sorry to hear you’ve been having some issues with your account.
We have an international customer service team available 7/7 to answer your enquiries.
Please do contact us at team@roomgo.co.uk and we’ll be more than happy to walk you through our website and assist you with your search.
We hope to hear from you soon, Aran!
Kind regards,
The Roomgo Team
Excellent site
Excellent site. Very user friendly, helpful and fast to change information when necessary
2021年6月10日
自発的なレビュー
Roomgo UK からの回答
Hi Christine,
Thank you so much for this great review.
We are so glad you‘ve had a positive experience on our site.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Best regards,
The Roomgo Team.
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