Rosland Capital LLC レビュー 

336
•
TrustScore 5段階評価の3

3.1

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5つ星のうち2の評価

Invested arround 4 million dollars from my Ira account. In December 2026 requested liquidation of everything. Got 1.6 million back as Ira in check not sure why electronic deposit are not available. St... もっと見る

5つ星のうち1の評価

3 years ago I decided to transfer one of my IRA's to Rosland Capital. Purchasing a Gold IRA. Gold has been going up in value as we all know. Yet my investment is getting smaller (losing value). This... もっと見る

5つ星のうち5の評価

John grew up in the Chicago Board of Trade Pit. There's no one I trust more or enjoy talking with more when it comes to following the market than him, especially commodities like precious metals. Gol... もっと見る

企業が回答しました

5つ星のうち5の評価

My rep, Daniel Castillo, Sr. Sales Rep @ Rosland was awesome....well informed, answer all my questions, explained every detail as he walked me through the process of purchasing what I was buying....I... もっと見る

企業情報

  1. 金販売業者

当該企業による記述

Rosland Capital was founded in California in 2008 by our CEO, Marin Aleksov, a 25-year veteran of the precious metals industry. We serve customers in the United States from our headquarters in Los Angeles, and customers are also served from international locations through separate, independent Rosland-branded companies in London, Paris, and Munich.


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3.1

まあまあ

TrustScore 5段階評価の3

336件のレビュー

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3.1

すべてのレビュー

(336)

過去12か月のレビュー数: 45件

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5つ星のうち5の評価

Wonderful Experience

When my wife and I were looking to add to our investment with precious metals, Elizabeth made it so easy. She was professional, explained everything so that we understood and helped us complete the process. I would recommend her services to any one.

2024年10月9日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you so much for your thoughtful review! We’re thrilled to hear that Elisabeth made your precious metals experience clear and seamless. She takes great pride in providing professional, personalized service, and your feedback means a lot to all of us here at Rosland Capital. We appreciate your trust and recommendation!

— Rosland Capital

5つ星のうち5の評価

When calling Rosland Capital, ask for John Rossi.

I’ve been dealing with Rosland Capital for many years for my gold and silver coins. They are the exclusive supplier of Formula 1 coins. I wanted to purchase the most recent F1 gold coin, but all my phone calls to Rosland were intercepted by a Senior Sales Agent who only dealt with trades of $50,000 and up. After some discussion, my call was transferred to John Rossi, who cheerfully dealt with my order. In addition to the F1 gold coin, he recommended a Queen Elizabeth II silver coin to fill in my order. The coins arrived separately in the following weeks, in perfect condition. The Queen Elizabeth II silver coin that John selected was magnificent. I highly recommend John for all your needs. When calling Rosland Capital, just ask for John Rossi.

2025年10月8日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you for taking the time to share your experience and for being a valued Rosland Capital customer over the years. We’re delighted to hear that John Rossi provided the knowledgeable, attentive service you deserve and that your coins arrived in perfect condition. Our team takes great pride in helping clients find exceptional pieces like the Formula 1 coins you mentioned. We truly appreciate your continued trust and recommendation.

— Rosland Capital

5つ星のうち5の評価

Rosland Capital a great investment!

When we first contacted Rosland Capital we were hesitant to jump into such a big investment but Elizabeth Lund was so informative and walked us through the process. So glad we did as our investment(s) have almost tripled. Investing with Rosland has been great! Thank you!

2024年10月7日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you for sharing your wonderful experience! We’re thrilled to hear that Elisabeth Lund provided the support you needed to feel confident in your purchase. It’s always rewarding to know our customers are seeing such value in working with Rosland Capital. We truly appreciate your trust and kind words.

— Rosland Capital

5つ星のうち5の評価

I have been with Rosland for the past 5…

I have been with Rosland for the past 5 years. I was recommended to get into gold.
They answered all my questions regarding changing IRA to gold and how it was stored.
I’m very happy with increasing value of gold.
Rosland made it easy to pull gold out to invest I needed.
It was done in a timely manner explaining everything involved.
Rosland personnel are always on top of what metals are doing and projected to get months out.
You always can give a call, and get a quick friendly response usually within a hour .
Highly recommend Roslyn gold!
You will be very happy with this company.

2025年7月3日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you for your continued trust and loyalty over the past five years. We’re so glad to hear that your experience with Rosland Capital has been positive—from your IRA rollover to accessing your gold. Our team works hard to keep customers informed and supported every step of the way, and it’s wonderful to know that has made a difference. We truly appreciate your recommendation!

— Rosland Capital

5つ星のうち5の評価

Trust

I am always being given sound advice regarding my accounts with Rosland by Ty. I know this for a fact because I research the advise I've been given. So far he has given me good, sound c advise.

2025年10月7日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you for your feedback and for taking the time to share your experience. We’re pleased to hear that Ty has provided you with reliable, well-informed support on your purchases. It’s great to know that it’s made a positive impact for you.

— Rosland Capital

5つ星のうち1の評価

BEWARE--- Major RIP-OFF Artists!!!!

What a RIP-OFF operation! I owned their COINS for several years in the Biden Administration with gold SOARING toward the $3K mark, and when I sold them back to Rosland I ended up LOSING MONEY!!! There are NO phone or email contact people to COMPLAIN TO, other than (apparantly) this "Trust Pilot!" Does anybody have "William Devane's" phone number ( ie; their TV commercial guy), so I can call him and tell him what a SCAM he is representing??? STAY CLEAR OF THIS PLACE- trust me!!!!

2025年2月3日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

We apologize that the reviewer was unsuccessful in contacting Rosland. Please note that contact information to reach Rosland (both emails and phone numbers) are set forth in the invoices sent to customers and in the customer agreement provided to them.

5つ星のうち1の評価

never received information

never received information. Kept hounding me to buy and to write a review.

2025年10月7日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

We apologize that the reviewer did not receive the information that he/she was seeking. If you contact Rosland by phone or through our website, we will be pleased to send you information on our precious metal products.

5つ星のうち5の評価

Exceptional Service

Elizabeth is the penultimate professional. She emulates the best in class in her chosen field by focusing her energy on the needs and expectations of her client with laser focused results. Her work on my behalf from March 2023 until now in October 2025 was without a doubt beyond my expectations.

2025年10月6日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you for your generous words and for sharing your experience. We’re thrilled to hear that Elisabeth’s dedication and professionalism have exceeded your expectations. She takes great pride in providing exceptional service and building lasting customer relationships, and your feedback is a wonderful reflection of that commitment. We truly appreciate your trust and support.

— Rosland Capital

5つ星のうち5の評価

Sean sold me silver and gold

O1/15/2021 Bought silver from Sean. One box of six silver coins ($6K+) was lost or stolen never received. The company did refund me. Hurray! Years later 04/10/2024 I traded my silver for gold with him as well. Review was invited by email from Sean Notaro 10/07/25.

2025年10月6日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you for sharing your experience and for continuing to work with Rosland Capital over the years. We’re glad to hear that Sean promptly resolved the earlier shipping issue and that you chose to return for your recent trade. Your trust and loyalty mean a great deal to us, and we appreciate you taking the time to share your positive experience.

— Rosland Capital

5つ星のうち5の評価

Elizabeth was a true professional

Elizabeth was a true professional. She walked me through each step of the process to buy both gold and silver, and as such, I have made several purchases over the past few years and plan on making more in the near future. I would highly recommend her to anyone looking to purchase physical gold or silver.

2025年10月7日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you for your thoughtful review and for being a valued Rosland Capital client. We’re delighted to hear that Elisabeth provided professional, step-by-step guidance and helped make your precious metals purchases smooth and confident experiences. We truly appreciate your continued trust and recommendation.

— Rosland Capital

5つ星のうち5の評価

Excellent customer service

They are so responsible on getting my needs done, accuracy on everything, call backs to me when needed

2025年8月27日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you for your kind words! We’re so pleased to hear that our team has been responsive, accurate, and attentive to your needs. Providing reliable communication and excellent service is always our goal, and we truly appreciate your trust in Rosland Capital.

— Rosland Capital

5つ星のうち1の評価

My uncle sent them $50,000 via…

In response to more lies from Rosland: we have paperwork proving that they took over 3 months to deliver the merchandise and within that timeframe we requested a refund (which we also have paperwork to prove) they violated California Civil Code § 1812.600–1812.60 when they took longer than 28 days to deliver the merchandise and refused to allow us to cancel the order.

Regardless of any "declaimers" they claim to put on their brochures you should really just avoid doing busines with them because they are going to overcharge you and then hide behind those disclosures when you ask for your money back. Keep in mind, gold is us $800 since we made our purchase and we arent asking for a cent in profit so if you're looking at this as an investment just know gold will probably have to quadruple in value in order for you to break even.

My uncle sent them $50,000 via bankwire. He was told they would send him gold coins that was very rare and worth more because of how rare it was. After months of not receiving anything and placing numerous phone calls leaving several messages requesting a refund and to cancel the order that were never returned he decided to report this to the authorities. After the state attorney got involved they finally sent him a package with (22) 1/4 oz gold coins that I was able to find for sale online for about $1,000 each. At this point, gold had increased in value by over $500/oz. Clearly they made more than a $30,000 profit on my uncle's 50,000 "investment." We reached out requesting a refund immediately but they dodged his calls for almost two weeks and then as soon as they called back they said "sorry, its past the 8 day return policy- we cant give you back your money."

So you're telling me with gold up 15% he cant even get back his original investment when he asked for a refund before they even sent the coins? Shady, fraudulent compay. Please DO NOT do business with them.

We are making complaints with the state attorney general, the FBI, and the postal inspector and we will not stop until the money is returned.

2025年10月1日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Rosland takes customer complaints seriously. Here, a number of allegations by the complainant, the nephew of Rosland’s customer, are at odds with the facts.

First, in response to an inquiry to Rosland from a representative at the Florida state agency that the customer never received the metals he had purchased, Rosland quickly provided evidence of such delivery. Only after several inquiries by the Florida representative to the customer, did the customer acknowledge that full delivery of the metals had in fact occurred, though at first, he contended that only some of the metals had been delivered to him. (Contrary to the complainant’s allegation, the delivery of metals to the customer occurred in advance of any inquiry made to Rosland by the Florida state agency.)

Second, in connection with the purchase by the customer of precious metals, Rosland made a number of disclosures in its customer agreement, brochure and invoice and in a recorded confirmation, of the risks, pricing and other material factors as to the metals being sold.

Third, Rosland’s Senior Compliance Officer spoke to the customer on September 29th and the customer did not mention or request a refund or potential sale of his metals. The Senior Compliance Officer is available if the customer has any matters involving his metals he wishes to discuss in the future.

- Rosland Capital

5つ星のうち5の評価

I am a new customer for Rosland Capital…

I am a new customer for Rosland Capital and so far I am very pleased with the information and service concerning my gold and silver purchases. Melanie and Lionel have been friendly and forthcoming with all the information I have needed to make a wise decision about which coins I would like to buy. I recently received my first shipment and I am very impressed with the coins I bought. As it turned out, I received my order quicker than expected, so I was very pleased to get my coins early. I highly recommend Rosland Capital for gold and silver purchases.

2025年9月11日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you for sharing your experience with Rosland Capital! We’re so glad to hear that your first purchase went smoothly and that you’re impressed with your coins. Melanie and Lionel will be thrilled to know their efforts made a positive difference. We’re also pleased your order arrived ahead of schedule. We truly appreciate your recommendation and look forward to continuing to serve you on your precious metals journey.

— Rosland Capital

5つ星のうち5の評価

Sean was very helpful and informative…

Sean was very helpful and informative with my account. He was very helpful in building up my account. He is kind and sympathetic as I have had personal issues.

2025年8月11日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you for taking the time to share your experience. We’re so glad to hear that Sean has been helpful, informative, and supportive. It means a lot to us. We’re grateful for your trust in Rosland Capital and look forward to continuing to serve you.

— Rosland Capital

5つ星のうち5の評価

Easy seemless transaction

Working with Sean has been an easy, seemless experience. Great communication and follow up.

2025年8月28日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you for your kind words! We’re delighted to hear that working with Sean has been a seamless experience and that his communication and follow-up have made a positive impact. We truly value your feedback and appreciate your trust in Rosland Capital.

— Rosland Capital

5つ星のうち1の評価

Shorted gold Rosland me or was missing

Shorted gold Rosland me or was missing. Working with them went nowhere and they refused to provide information. I'm taking around $100,000 + missing. I asked proof to see what was packed in the 6 boxes they sent me and why some of material in the box was with different companies. None of my questions were answered. They are good at trying to blame other. I actually have videos of the boxes opened. Order was over $300,000+. Even sold gold back to them in their holder. Have picture of container. Their person said what I sent was short??? The charge it cost you to buy and sell back is much higher than most companies. Even the friendly sales person avoids informing you about the cost even after the legal words are given you.

2024年12月10日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Rosland takes negative reviews seriously. Rosland’s Senior Compliance Officer has discussed this matter on a number of occasions with the reviewer, and it has been conveyed to the reviewer that Rosland believes all the coins purchased by him were sent to him.

5つ星のうち1の評価

Scam!!!!

Why is it that multiple people complaining. This company is a scam. 8 months ago I was told my holdings were around $516,000 and now currently I have $311,000. Upping the price on unsuspecting people so when it comes time you get nothing back from a loss. I spoke with the senior compliance officer who was one of the rudest people I have ever dealt with. This company is a fraud. They deliberately lied to me about my holdings to keep me believing that I was doing well. Now I want to liquify my assets and it is going to take 60 days to get it. I will not stop. If who ever really cares about negative reviews please call me! I want my money back now!

2025年7月15日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Rosland takes negative reviews seriously and previously responded to her earlier review. Rosland’s Senior Compliance Officer and/or an account representative recently have spoken to the reviewer on several occasions about this matter, and the parties reached agreement on a transaction. Per the customer agreements she entered into with Rosland, payment for the transaction can take up to 60 days after the metals have been returned to Rosland, though Rosland will endeavor to make payment prior thereto if it can.

Rosland respectfully disagrees with her characterization of her transactions and dealings with Rosland. In connection with her precious metal purchases, Rosland made material and timely disclosures to her in recorded confirmations about the precious metals industry, its risks, including the risks of market fluctuations, the pricing of the metals being purchased, applicable fees, that her purchases or sales were subject to her own research and judgment, and that Rosland was not an investment or financial advisor.

5つ星のうち1の評価

NO GOLD INFO KIT

I inquiried about the "gold kit" information by scanning the QR code on the TV commercial. I got a call from I guess a Salesman. I just was curious about the information kit and was hoping it would tell me how to buy small affordable amounts of gold. He said do you have any questions. I told him I was inquiring about buying a small amount of gold like a 10th of an ounce. He said I can only sell you a minimum of $5000 worth of gold and said thank you and hung up. He came off as your Typical old school sales person, if they can't get a sale immediately just move on quickly. When I can afford to buy $5000 worth of gold I won't be buying from Rosland Capital.

2025年6月24日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Rosland prides itself on excellent customer service and takes negative reviews seriously. Rosland apologizes to the reviewer for an unsatisfactory customer experience.

5つ星のうち1の評価

unprofessional regard for client

On 2/28/25 I wrote a check to Rosland Capital for a gold and silver coin order and to date I have not received any product. I get all kinds of excuses and promises that I am next on the list to ship. But this never happens. Very unprofessional! I am becoming concerned about your company.

2025年6月19日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Rosland takes negative reviews seriously. Rosland has shipped his order and apologizes to the reviewer for the delay.

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