Invested arround 4 million dollars from my Ira account. In December 2026 requested liquidation of everything. Got 1.6 million back as Ira in check not sure why electronic deposit are not available. St... もっと見る
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3 years ago I decided to transfer one of my IRA's to Rosland Capital. Purchasing a Gold IRA. Gold has been going up in value as we all know. Yet my investment is getting smaller (losing value). This... もっと見る
John grew up in the Chicago Board of Trade Pit. There's no one I trust more or enjoy talking with more when it comes to following the market than him, especially commodities like precious metals. Gol... もっと見る
企業が回答しました
My rep, Daniel Castillo, Sr. Sales Rep @ Rosland was awesome....well informed, answer all my questions, explained every detail as he walked me through the process of purchasing what I was buying....I... もっと見る
企業情報
当該企業による記述
Rosland Capital was founded in California in 2008 by our CEO, Marin Aleksov, a 25-year veteran of the precious metals industry. We serve customers in the United States from our headquarters in Los Angeles, and customers are also served from international locations through separate, independent Rosland-branded companies in London, Paris, and Munich.
連絡先
Wilshire Boulevard 11766, 90025, Los Angeles, 米国
- (310) 593-2200
- services@roslandcapital.com
- roslandcapital.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ich habe vor über zwei Monaten eine…
Ich habe vor über zwei Monaten eine Bestellung aufgegeben und bis heute weder eine Rückmeldung noch die Ware erhalten – obwohl eine Lieferzeit von zehn Tagen versprochen wurde. Auf meine wiederholten Anfragen wurde mir mehrfach zugesichert, dass man sich bei mir melden würde, aber es hat sich niemand zurückgemeldet.
Ich bin sehr enttäuscht vom Kundenservice und kann diese Firma absolut nicht weiterempfehlen. Ich habe bereits eine beträchtliche Summe bezahlt und weiß nicht einmal, ob ich meine Bestellung überhaupt noch erhalten werde.
HORRIBLE COSTUMER SERVICE
I was told by Lionel De La Torre if you are not fully satisfied that I would get a full refund, all money back.
This was back in June 4, 2025. He told me I would get all my money back at the end of June 2025, or the beginning of July 2025. Called back in July 2025 still no refund!!. Rosland Capital has no problem receiving your money, but lied about getting a full refund when canceled and was not completely satisfied. Now I am told by Mario D'Andrea that I would be receiving my full refund (all my money back) at the end of August 2025 or beginning of September 2025. Haven't seen anything and now we are at the end of August 2025. Mario told me that Brendon the administrator is handling my refund. I haven't received a phone call. Makes you wonder what they did with my money. Rosland Capital had no problem receiving my money (which is collecting interest holding on to my money). I would NOT RECOMMEND ROSLAND CAPTIAL, their costumer service for refunds are horrible!! Lionel De La Torre and Mario D'Andrea are NOT HELPFUL!! Good Luck if you are NOT completely satisfied, chances are you will have a hard time getting your full refund!!

Rosland Capital LLC からの回答
…my great experience 👍 👏
Lionel was great informing me on everything with honest answers he was very polite and helpful. throughout the whole process. and very curtious i will be happy to recommend him and Rosland Capitol in the future
Der Service ist da
Der Service ist da, damit auch jemand am Telefon ist. Sachdienliche Information bekommt man keine, obwohl Rosland schon seit Wochen im Verzug ist
Why is it taking so long to get the…?
Why is it taking so long to get the coins i ordered? 2 months now? since check cashed for 13K.

Rosland Capital LLC からの回答
Unethical - payment due to me April 30 and still isn't being processed
I purchased some gold coins in 2024 and decided to sell them back to Rosland Capital in February, 2025. I have recently looked at Rosland's reviews and noticed many people had delays when using the buyback option with Rosland. I wanted to be proactive to receive my payment timely so I emailed my representative 4 separate times to request a payment date and to request an overnight delivery of my payment and that the delivery be trackable. Rosland was supposed to pay me be April 30 and has not yet made payment to me. My reps at Rosland NEVER use email to answer questions. My rep called me to talk about my questions. On my call last week, my rep told me Rosland has 60 "business days" to pay for the Buy-Back. I double checked my contract and Rosland has 60 calendar days to make payment for their purchase - big difference. I expect the folks who represent Rosland be more knowledgeable about the language in their contracts. When calling their customer service 800 number, I got my same representative. For obvious reasons, I did not want to talk with this same rep when he was not helpful. After all this, I decided to thoroughly read the contract and they have a clause in their contract that discusses Electronic Recordation which, I am paraphrasing to keep it short, says they can monitor and record conversations with the customer but that they don't consent to the customer recording telephone conversations with Rosland's reps. That clause and others in the contract spell out some very concerning business practices. In short, I plan to continue my efforts to collect the money I am due.

Rosland Capital LLC からの回答
Why you should call Rosland Capital
John Siewers is professional,courteous, and very knowledgeable. I appreciate his expertise which helped me in making certain decisions. I can depend on John to keep me informed. If John says he is going to do something, he does just that, which I find very admirable. I definitely feel that John is a most valuable asset to your company
Made it easy and explained everything
John Siewers and Roslan Capital did a complete job taking me, an inexperienced commodities investor, from the basics to a confident gold and silver retirement investor. Daunting and unsure at first, I was buoyed by the thorough explanations and the absence of pressure to move too quickly. If one wants to be educated and coached on how to make this type of retirement investment transaction, Rosland Capital is the company I would strongly recommend. No Hassle and smooth process. Thank you, Rosland Capital.
John grew up in the Chicago Board of…
John grew up in the Chicago Board of Trade Pit. There's no one I trust more or enjoy talking with more when it comes to following the market than him, especially commodities like precious metals. Gold is where you want your money right now. He will help you understand how to swiftly and securely move your money by investing in gold better than anyone out there today.

Rosland Capital LLC からの回答
Over 2 months and still no gold!
So about 2 months ago I ordered 2 coins. I was told that they would be shipped within 2 weeks. They were not... they still have not been shipped! I have called and emailed with no satisfaction.... This is scary that they can take your money - and not send out the gold!

Rosland Capital LLC からの回答
Blaise was knowledgeable
Blaise was knowledgeable, courteous, and helpful. I would recommend him and the company to anyone who wants to investment in precious metals it was very profitable for me.

Rosland Capital LLC からの回答
We were novices when we contacted…
We were novices when we contacted Rosland. We knew little more than what we saw on television adds, but our agent, Blaise Moriarty took the time to answer all our questionsin a way we could understand all our options. He was quick to respond to our emails or phone calls, so we never felt like we were in the dark.
It's been a great experience!

Rosland Capital LLC からの回答
Our representative
Our representative, Daniel Castillo, was very patient with my husband and I. He explained the process involved and assisted our transition very promptly. We were very satisfied and would highly recommend him.
Professional and easy to work with
Professional and easy to work with. We have worked with Daniel at Rosland Capital repeatedly and will continue to do so in the future. A+ service.
Daniel Castillo
Daniel Castillo
Sr. Sales Representative was great to talk to and the information he sent is great.
Good experience overall
Sales person was energetic and attentive. Assets arrived on time and securely.
Rosland received our gold on 12/05/24
Rosland received our gold on 12/05/24. As of 3/11/25, which is over 90 days, and we can't get any response back from compliance. We have called and sent email. Even talked with representative repeatedly.

Rosland Capital LLC からの回答

Rosland Capital LLC からの回答
Responsive and Helpful Service
Really appreciated the responsiveness and support from my account representative, Blaise Moriarty. He was well-informed on the company’s products and services and was always available to answer my questions.

Rosland Capital LLC からの回答
The help I was looking for
I am new to Gold and Ty Moore was very patient and thorough helping me understand. He helped me be at peace with my decision.

Rosland Capital LLC からの回答
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