Rosland Capital LLC レビュー 

336
•
TrustScore 5段階評価の3

3.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Invested arround 4 million dollars from my Ira account. In December 2026 requested liquidation of everything. Got 1.6 million back as Ira in check not sure why electronic deposit are not available. St... もっと見る

5つ星のうち1の評価

3 years ago I decided to transfer one of my IRA's to Rosland Capital. Purchasing a Gold IRA. Gold has been going up in value as we all know. Yet my investment is getting smaller (losing value). This... もっと見る

5つ星のうち5の評価

John grew up in the Chicago Board of Trade Pit. There's no one I trust more or enjoy talking with more when it comes to following the market than him, especially commodities like precious metals. Gol... もっと見る

企業が回答しました

5つ星のうち5の評価

My rep, Daniel Castillo, Sr. Sales Rep @ Rosland was awesome....well informed, answer all my questions, explained every detail as he walked me through the process of purchasing what I was buying....I... もっと見る

企業情報

  1. 金販売業者

当該企業による記述

Rosland Capital was founded in California in 2008 by our CEO, Marin Aleksov, a 25-year veteran of the precious metals industry. We serve customers in the United States from our headquarters in Los Angeles, and customers are also served from international locations through separate, independent Rosland-branded companies in London, Paris, and Munich.


連絡先

3.1

まあまあ

TrustScore 5段階評価の3

336件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 2%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.1

すべてのレビュー

(336)

過去12か月のレビュー数: 45件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Ich habe vor über zwei Monaten eine…

Ich habe vor über zwei Monaten eine Bestellung aufgegeben und bis heute weder eine Rückmeldung noch die Ware erhalten – obwohl eine Lieferzeit von zehn Tagen versprochen wurde. Auf meine wiederholten Anfragen wurde mir mehrfach zugesichert, dass man sich bei mir melden würde, aber es hat sich niemand zurückgemeldet.

Ich bin sehr enttäuscht vom Kundenservice und kann diese Firma absolut nicht weiterempfehlen. Ich habe bereits eine beträchtliche Summe bezahlt und weiß nicht einmal, ob ich meine Bestellung überhaupt noch erhalten werde.

2025年4月3日
自発的なレビュー
5つ星のうち1の評価

HORRIBLE COSTUMER SERVICE

I was told by Lionel De La Torre if you are not fully satisfied that I would get a full refund, all money back.
This was back in June 4, 2025. He told me I would get all my money back at the end of June 2025, or the beginning of July 2025. Called back in July 2025 still no refund!!. Rosland Capital has no problem receiving your money, but lied about getting a full refund when canceled and was not completely satisfied. Now I am told by Mario D'Andrea that I would be receiving my full refund (all my money back) at the end of August 2025 or beginning of September 2025. Haven't seen anything and now we are at the end of August 2025. Mario told me that Brendon the administrator is handling my refund. I haven't received a phone call. Makes you wonder what they did with my money. Rosland Capital had no problem receiving my money (which is collecting interest holding on to my money). I would NOT RECOMMEND ROSLAND CAPTIAL, their costumer service for refunds are horrible!! Lionel De La Torre and Mario D'Andrea are NOT HELPFUL!! Good Luck if you are NOT completely satisfied, chances are you will have a hard time getting your full refund!!

2025年6月4日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you so much! We will pass on your praise to Lionel, who will be ecstatic. If you need anything in the future, please do not hesitate to reach out.

Rosland Capital

5つ星のうち5の評価

…my great experience 👍 👏

Lionel was great informing me on everything with honest answers he was very polite and helpful. throughout the whole process. and very curtious i will be happy to recommend him and Rosland Capitol in the future

2025年6月5日
自発的なレビュー
5つ星のうち2の評価

Why is it taking so long to get the…?

Why is it taking so long to get the coins i ordered? 2 months now? since check cashed for 13K.

2025年3月7日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Rosland seeks to consistently provide first-rate customer service and takes negative reviews seriously. Here, the order mentioned by the reviewer has now shipped and Rosland apologizes for the delay.

Rosland Capital

5つ星のうち1の評価

Unethical - payment due to me April 30 and still isn't being processed

I purchased some gold coins in 2024 and decided to sell them back to Rosland Capital in February, 2025. I have recently looked at Rosland's reviews and noticed many people had delays when using the buyback option with Rosland. I wanted to be proactive to receive my payment timely so I emailed my representative 4 separate times to request a payment date and to request an overnight delivery of my payment and that the delivery be trackable. Rosland was supposed to pay me be April 30 and has not yet made payment to me. My reps at Rosland NEVER use email to answer questions. My rep called me to talk about my questions. On my call last week, my rep told me Rosland has 60 "business days" to pay for the Buy-Back. I double checked my contract and Rosland has 60 calendar days to make payment for their purchase - big difference. I expect the folks who represent Rosland be more knowledgeable about the language in their contracts. When calling their customer service 800 number, I got my same representative. For obvious reasons, I did not want to talk with this same rep when he was not helpful. After all this, I decided to thoroughly read the contract and they have a clause in their contract that discusses Electronic Recordation which, I am paraphrasing to keep it short, says they can monitor and record conversations with the customer but that they don't consent to the customer recording telephone conversations with Rosland's reps. That clause and others in the contract spell out some very concerning business practices. In short, I plan to continue my efforts to collect the money I am due.

2025年5月5日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Rosland takes negative reviews seriously and prides itself on customer satisfaction and excellent customer service. The funds the reviewer mentioned have now been sent to her and Rosland apologizes to her for the delay and for not meeting her expectation of a satisfactory customer experience.

Rosland Capital

5つ星のうち5の評価

Why you should call Rosland Capital

John Siewers is professional,courteous, and very knowledgeable. I appreciate his expertise which helped me in making certain decisions. I can depend on John to keep me informed. If John says he is going to do something, he does just that, which I find very admirable. I definitely feel that John is a most valuable asset to your company

2025年4月22日
自発的なレビュー
5つ星のうち5の評価

Made it easy and explained everything

John Siewers and Roslan Capital did a complete job taking me, an inexperienced commodities investor, from the basics to a confident gold and silver retirement investor. Daunting and unsure at first, I was buoyed by the thorough explanations and the absence of pressure to move too quickly. If one wants to be educated and coached on how to make this type of retirement investment transaction, Rosland Capital is the company I would strongly recommend. No Hassle and smooth process. Thank you, Rosland Capital.

2025年4月22日
自発的なレビュー
5つ星のうち5の評価

John grew up in the Chicago Board of…

John grew up in the Chicago Board of Trade Pit. There's no one I trust more or enjoy talking with more when it comes to following the market than him, especially commodities like precious metals. Gold is where you want your money right now. He will help you understand how to swiftly and securely move your money by investing in gold better than anyone out there today.

2025年1月2日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you so much for your thoughtful review. We’re thrilled to hear about your positive experience with John—his deep knowledge and background truly set him apart. At Rosland Capital, we take pride in helping our customers navigate the world of precious metals with clarity and confidence. Your trust means everything to us, and we’re honored to be your choice for gold.

— Rosland Capital

5つ星のうち1の評価

Over 2 months and still no gold!

So about 2 months ago I ordered 2 coins. I was told that they would be shipped within 2 weeks. They were not... they still have not been shipped! I have called and emailed with no satisfaction.... This is scary that they can take your money - and not send out the gold!

2025年2月3日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Rosland takes negative reviews seriously. Rosland previously apologized to the reviewer for the delay in sending her a full refund, which was received by her on April 2, 2025

5つ星のうち5の評価

Blaise was knowledgeable

Blaise was knowledgeable, courteous, and helpful. I would recommend him and the company to anyone who wants to investment in precious metals it was very profitable for me.

2025年3月3日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you so much! Blaise is a highly valued member of our team and we will pass your kind words on to him. If you need anything else in the future, please do not hesitate to contact us!

Rosland Capital

5つ星のうち5の評価

We were novices when we contacted…

We were novices when we contacted Rosland. We knew little more than what we saw on television adds, but our agent, Blaise Moriarty took the time to answer all our questionsin a way we could understand all our options. He was quick to respond to our emails or phone calls, so we never felt like we were in the dark.
It's been a great experience!

2025年3月21日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you for the kind words! We're so glad to hear that Blaise was able to guide you through the process with clarity and care. At Rosland Capital, we’re committed to making sure every customer—novice or seasoned—feels informed and supported every step of the way. We truly appreciate your trust and are grateful to have been part of your gold purchasing journey.

— Rosland Capital

5つ星のうち5の評価

Our representative

Our representative, Daniel Castillo, was very patient with my husband and I. He explained the process involved and assisted our transition very promptly. We were very satisfied and would highly recommend him.

2025年3月18日
自発的なレビュー
5つ星のうち2の評価

Rosland received our gold on 12/05/24

Rosland received our gold on 12/05/24. As of 3/11/25, which is over 90 days, and we can't get any response back from compliance. We have called and sent email. Even talked with representative repeatedly.

2024年12月5日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Rosland takes any negative review seriously. The check in question was mailed to the reviewer last week and Rosland apologizes to him for the delay.

5つ星のうち5の評価

Trusted advisor

Trusted advice on all precious metals! Always available.

2025年3月6日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you for such a great review! Please reach out to us anytime, we are here to support you!

5つ星のうち5の評価

Responsive and Helpful Service

Really appreciated the responsiveness and support from my account representative, Blaise Moriarty. He was well-informed on the company’s products and services and was always available to answer my questions.

2025年3月7日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you for your kind words! We’re thrilled to hear that Blaise provided you with the support and responsiveness you needed. Our goal is always to make the process as seamless as possible, and we’re happy to know he delivered. We appreciate your business and look forward to assisting you again!

5つ星のうち5の評価

The help I was looking for

I am new to Gold and Ty Moore was very patient and thorough helping me understand. He helped me be at peace with my decision.

2024年11月14日
自発的なレビュー
Rosland Capital LLC ロゴ

Rosland Capital LLC からの回答

Thank you for sharing your experience! We’re so glad that Ty was able to help you. It’s important to us that every customer feels well-informed, and we truly appreciate your trust. If you ever have any more questions, we’re here to help!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報