I have never been in the position to have to use RBI and I am not the most confident person in the world. However, after about 7 weeks of calls and mails to and from a certain Maurizio Del Grosso who... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The service was ok. The people we dealt with were personable. But we found it fairly confusing too. It would have been helpful to have had more explanation / clarity about what to expect, particularly... もっと見る
Communication with Rowland Brothers was excellent through the whole process in repatriating my husband following his sudden death whilst on a cruise in South America. Aldo in particular was very suppo... もっと見る
企業が回答しました
Such a great support and assistance at the most dificuilt time saying our last good-bye to our loved ones! Thank you with all my heart Maurizio Del Grosso helping me to send my Dad Ivan back home wit... もっと見る
企業情報
当該企業による記述
Rowland Brothers International provides repatriation services to families throughout the world. Our excellence in service is recognised by many Embassies throughout the world and the Foreign & Commonwealth Office. We provide the repatriation assistance helpline for the National Association of Funeral Directors and Society of Independent Funeral Directors.
連絡先
297 Whitehorse rd, CR0 2HR, London, 英国
- 0800 917 3585
- info@rowlandbrothersinternational.com
- rowlandbrothersinternational.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Professional
Professional, bent over backwards to help us, mauritzio, Aldo and out of hours team too,

Rowland Brothers International からの回答
Rowland Brothers arranged the repatriation of my Brother in Law
Rowland Brothers arranged the repatriation of my Brother- in- Law who sadly passed away suddenly while on holiday in Spain.
They kept me informed every step of the way and treated me with sympathy and respect.

Rowland Brothers International からの回答
Very poor service
They did manage to repatriate my father's body from France but did not recover the passport I had specifically left with him, and then they lost the death certificates. Besides that, they sent condolences for the loss of my mother (she is still alive) and also, separately, for my son (also still alive). Not a good experience at all during a very trying time.
Thank you for providing such an excellent service
I only have thanks and positive thoughts when I reflect on the service Rowland Brothers provided when handling the repatriation of my late father from the UK to Barbados. The two gentlemen that collected my father from his care home did so with the utmost dignity and respect. At that difficult time, I felt reassured that he was in safe hands. Thank you to Alison and all who were involved with the safe transport of my late father to his place of rest. No question was too much, and I was kept informed along the process. Thank you again.
Exceptional service
Exceptional service, thoughtfulnesses and consideration. Could not recommend them enough. Bibi saw my family through the worst days of our lives and cared for our loved one with the greatest compassion and empathy. Thank you!
Huge gratitude for 5 star experience
Yesterday I received my brother's ashes from your courier and want to express my huge thanks and appreciation of the service I received from the moment I phoned the number given to me by a local undertaken to deal with the problem of repatriation from Colorado US with all the Covid restrictions.
I was immediately reassured that this could be done, how and when in a time slot and also an estimated cost.
Apart from the difficulty we had in locating my brother's passport, cremation certificate, death certificates etc it all went very smoothly.
I would particularly wish to thank the person who handled everything for me. I have written her a letter of appreciation separately but did not want to make her name public.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







