Sailogy レビュー 

713
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Wir hatten eine hervorragende Erfahrung mit diesem Service! Die Beratung war klar und sehr unterstützend, und wir fühlten uns jederzeit gut informiert. Besonders beeindruckend war, dass der zuständige... もっと見る

企業が回答しました

5つ星のうち5の評価

Credo che sia la settima o ottava barca che prendo con Sailogy, ormai sono anni che li considero come mia compagnia charter di riferimento. Mai un problema e sempre imbarcazioni di ottimo livello. L'u... もっと見る

企業が回答しました

5つ星のうち3の評価

Vi är väldigt nöjda med servicen och kommunikationen med Sailogy, men besvikna på deras partner Croatia Yachting som hyrde ut den Hanse 51 vi seglade i Kroatien. Det var många saker som inte fungerade... もっと見る

企業が回答しました

5つ星のうち5の評価

Ottima esperienza !! Luigi è stato molto disponibile e gentile durante tutta la fase del noleggio. Ha risposto rapidamente alle nostre domande e ci ha fornito tutte le informazioni necessarie con chia... もっと見る

企業が回答しました

企業情報

  1. レンタル ボート サービス
  2. 旅行代理店

Sailogy について

当該企業による記述

Sailogy is a trusted charter agency with extensive experience in the sailing industry, renowned for its unmatched professionalism and expertise in helping you book the ultimate sailing holiday.

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Quality Partnerships

We partner with top-tier charter companies worldwide to ensure the highest standards and deliver the best experiences for our customers.

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Wide Selection

Choose from sailboats, catamarans, motorboats, gulets, and more, available in over 800 stunning destinations around the globe.

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Exceptional Support

Our dedicated team provides full assistance before, during, and after your trip. From expert consultants guiding you through the booking process to additional services like transfers, insurance, and provisioning, we’re with you every step of the way.

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Peace of Mind

Relax and enjoy your sailing holiday—we’ll take care of the rest. Sailogy is here to make your journey seamless and unforgettable.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

713件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.7

すべてのレビュー

(713)

過去12か月のレビュー数: 38件

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5つ星のうち5の評価

Great service and value this year and…

Great service and value this year and last year as well. Good enough to come back.

2023年12月2日
Sailogy ロゴ

Sailogy からの回答

Hi Andrea, thank you very much for your 5-star review! We're glad to see that you keep choosing us as your trusted charter agency for the quality of our services.
We hope to see you on board again next year!

Fair winds,
The Sailogy Team

5つ星のうち5の評価

Superior service throughout the booking process

The complete enquiry and booking process has been professional and extremely personal. The patience shown by the staff as we selected dates, getting the boat we wanted and at a price within our budget has been absolutely exceptional. Truly a superior service that made booking so very easy. We’re now confident that the actual charter experience will also be exceptional.

2023年11月23日
Sailogy ロゴ

Sailogy からの回答

Dear David, thank you for your wonderful feedback! We're delighted that you found our service professional, personal, and exceptional.

We strive to make every step of your journey with us exceptional, and we're confident that your charter experience will live up to your expectations.

Fair winds,
The Sailogy Team

5つ星のうち5の評価

Booking with Sailogy is a breeze

Booking with Sailogy is a breeze! and Damiana is fantastic! Thanks

2023年11月22日
Sailogy ロゴ

Sailogy からの回答

Dear Mike, we appreciate your thoughtful review! Damiana will be delighted to learn that her services left a positive impression.

Your trust means the world to us, and we look forward to assisting you with future bookings.

Fair winds,
The Sailogy Team

5つ星のうち5の評価

perfect service

2023年11月14日
Sailogy ロゴ

Sailogy からの回答

Dear Gerd, thank you for your kind words. We're glad to hear our services met your expectations!

We hope to have you on board again soon,
The Sailogy Team

5つ星のうち5の評価

Good service, honest price

Quick service and keep you up to date with your booking. We booked for the second time with Sailogy and the offer you a good price and value for money

2023年11月13日
Sailogy ロゴ

Sailogy からの回答

Dear Herman, thank you for such a positive review. We are very happy to hear our service met your expectations.
Choosing Sailogy for your yacht charter is an honor, and we're thrilled to be your trusted partner in your maritime adventures.

We can't wait to have you on board again.

Fair winds,
The Sailogy Team

5つ星のうち5の評価

Fantastic service

Fantastic service, efficient and reliable.

2023年10月24日
Sailogy ロゴ

Sailogy からの回答

Dear Betty,

We're thrilled to hear that you had a fantastic sailing holiday with us and that our services exceeded your expectations. We look forward to welcoming you on board again soon.

Fair winds,
The Sailogy Team

5つ星のうち5の評価

Zuverlässige Buchung führte zu einem…

Zuverlässige Buchung führte zu einem perfekten Urlaubstörn.

2023年10月8日
自発的なレビュー
Sailogy ロゴ

Sailogy からの回答

Lieber Silvio, schön, dass Sie einen perfekten Törn hatten und wir unseren Teil dazu beitragen konnten.
Vielen Dank für das gute Feedback.

Viele Grüße,
Ihre Sailogy Crew

5つ星のうち5の評価

Alles perfekt was die Betreuung angeht

Alles perfekt was die Betreuung angeht. Gern wieder.

2023年10月7日
自発的なレビュー
Sailogy ロゴ

Sailogy からの回答

Lieber André, schön zu hören, dass Sie mit der Betreuung durch uns zufrieden waren.
Dann hoffentlich auf bald bis zur nächsten Törnplanung, wir freuen uns jetzt schon.

Viele Grüße,
Ihre Sailogy Crew

5つ星のうち1の評価

BBS Yachting Charter Company in Fethiye Turkey NOT RECOMMENDED

The depth meter of the boat, autopilot and windex were not working, that I found at the time of acceptance and the charter company staff didn’t know. The signal flares were outdated.
They tried to fix the Raymarine system but managed to do it only after 1,5 days. After the sailing they found water in saildrive and said that it was due to me running into plastic debris.
I don’t believe this explanation because the debris was only a thin film like the one used by greenhouses, and I got rid of it by simply going on reverse for 2 minutes, within 5 minutes after the vibration started. After that the boat traveled smoothly.
I contacted with them immediately on WhatsApp about the debris encounter. They didn’t follow up with me on the matter for almost a week, although I specifically asked if I need to see a mechanic.
When I returned they insisted on lifting the boat at my cost, as well showed me that the propeller has slack on the shaft and also said that this is due to that plastic debris. This explanation is totally fraudulent.
As a result they used 1992 euro of the deposit on boat lifting (1092 euro), new propeller (620 euro), the oil seal and oil for saildrive.
As to the contractual documents, I signed only a Turkish language short-form document with them on the day the charter started, which they further gave to the Harbourmaster’s office. It says that all disputes are to be resolved in Germany.
Their manager said that I shall sue Sailogy and I have contractual relationship with Sailogy and not with them, and they don’t care.
This is not true because all the money receipts are made by BBS Yachting and I chartered the boat from them.
Noteworthy, they called the “German owner” several times, who sits on Rhodes, so it doesn’t seem to be a Turkish mismanagement issue.
Anyways, I am prepared to sue them both in Turkey and in Germany, based on consumer protection laws, demanding damages and compensations.
I wrote both to Sailogy and to them a formal email letter of disagreement, and after the dismantle of the saildrive I requested them to keep the propeller for examination.

2023年9月23日
自発的なレビュー
Sailogy ロゴ

Sailogy からの回答

Dear Sergey,
We sincerely apologize for the inconvenience you've experienced. Our primary goal is to deliver exceptional service to our clients and partners within our network, and any lapses in this regard are a cause for concern.

As previously communicated, we are actively engaging with BBS Yachting to thoroughly investigate your case. We genuinely appreciate your constructive feedback, which we will discuss with them in person.

It is important to note that the challenges you encountered with a different company within our network should not reflect on the quality of our services, which we have always maintained at the highest standards.

Rest assured, we will keep you updated on the progress of this matter.

Fair winds,
The Sailogy Team

5つ星のうち5の評価

Du wählst das Wetter nicht aus

Der Pitterychting-Service hat 5 Sterne

2023年9月5日
自発的なレビュー
Sailogy ロゴ

Sailogy からの回答

Lieber Kupec, vielen Dank für Ihre Bewertung. Schön, dass Sie rundum zufrieden waren.

Viele Grüße,
Ihr Sailogy Team

5つ星のうち5の評価

Vacanza da ripetere!!

Sailogy sempre professionale, disponibile, molto cortese e cordiale. Da parecchi anni cambio location per scoprire mari e coste del mediterraneo. Devo dire che alla Marina di Lefkas, Grecia ionica, con Olga e Dimitri che gestiscono Apeiron Yachting mi sono trovato subito a casa, sono molto gentili, simpatici e professionali. La barca chiamata Infinity, un Oceanis 51.1, era in ottimo stato con un equipaggiamento superlativo, mai visto in altri charter. Il mare greco semplicemente stupendo. Sicuramente tornerò con il mio equipaggio.

2023年8月19日
自発的なレビュー
Sailogy ロゴ

Sailogy からの回答

Salve Nicolò, grazie per questa magnifica recensione! Siamo lieti di sapere che ogni aspetto della sua vacanza, dalla prenotazione alla barca, abbia soddisfatto le sue aspettative. È sempre un piacere sapere che i nostri clienti ci scelgono per la qualità dei nostri servizi.

Ci auguriamo di riaverla presto a bordo!
Il Team di Sailogy

5つ星のうち5の評価

La vacanza in barca è stata ottima ma per 8 la barca era piccolina!

La vacanza in barca è stata ottima ma ci siamo documentati personalmente: da Sailogy mi sarei aspettato dei consigli su rotta e soste in porto vista la poca capienza del serbatoio acqua.
Suggerendo una barca di queste dimensioni per 8 persone andrebbe equipaggiata con desalinizzatore.

2023年8月20日
自発的なレビュー
Sailogy ロゴ

Sailogy からの回答

Salve Matteo, la ringraziamo molto per questa review positiva e ci fa piacere sapere che la vacanza sia stata di suo gradimento!
I nostri consulenti sono sempre disponibili per chiarire qualsiasi dubbio relativo a yacht e destinazioni.

Ci auguriamo di riaverla presto a bordo!

Il Team di Sailogy

5つ星のうち5の評価

Great intermediary, but more clarity on all extra´s would be better

Clear site, good arrangement with charter company.
One element. This was our first sailing experience. And we were surprised of all the extra´s: food arrangement for skipper and hostess, cost of marina´s, petrol at the end,...
All logic, but when you have no experience it comes as a surprise.

2023年8月5日
自発的なレビュー
Sailogy ロゴ

Sailogy からの回答

Hi FD, thank you for your 5-star review!
We are glad to hear you enjoyed your sailing holiday to the fullest, you never forget the first one :)
Our travel consultants are always here to support you during the booking and to clarify any doubts concerning the holiday, don't hesitate to contact them when planning the next vacation!

We hope to have you on board again soon!

The Sailogy Team

5つ星のうち3の評価

Boat Not in a perfect condition

Firstly, the external wooden deck was quite dirty upon our arrival, necessitating us to clean it ourselves. This initial inconvenience was unexpected and detracted from our enjoyment.

Additionally, we encountered problems with the lines of the reefing system on the mainsail. They were improperly installed, rendering the reduced sail configuration unusable. This hindered our ability to adapt to changing wind conditions effectively.

Furthermore, the sink in the front-right cabin was blocked and remained non-functional for most of our trip. This inconvenience disrupted our daily routine and comfort aboard the yacht.

The exterior lights were also problematic, as only around 10% of them were functional. This lack of adequate lighting outside the yacht posed safety concerns during the night.

On a positive note, I must commend the excellent condition of the engine, which worked perfectly.

2023年8月12日
自発的なレビュー
Sailogy ロゴ

Sailogy からの回答

Hi Claudio,
thank you for taking the time to write this constructive review. We'll make sure we pass this message to the charter company you sailed with so that they can improve the quality of their services as well!
Our team of consultants is always available prior to, during, and after the holiday to deal with any concerns related to our services or the boat; please, don't hesitate to contact us next time you experience a problem, we'll be glad to offer the best support possible.

We hope to see you on board again soon!

The Sailogy Team

5つ星のうち5の評価

Eccezionale tour nel blu delle Eolie

Ho noleggiato un catamarano con Sailogy per un tour alle Eolie.
Tutto il supporto ricevuto dalla scelta della barca fino all’imbarco è stato impeccabile.
Informazioni puntuali e veloci.
Il prezzo proposto è stato super competitivo rispetto ad altri broker.
Una volta arrivati in porto il catamarano scelto ha superato le nostre aspettative. È stata una vacanza eccezionale!

2023年8月5日
自発的なレビュー
Sailogy ロゴ

Sailogy からの回答

Salve Licia, grazie per questa bellissima recensione! Ci rende molto felici sapere che abbiate trascorso una vacanza piacevole, dalla barca alla funzionalità dei nostri servizi.
Ci auguriamo di riaverla presto a bordo dopo questa esperienza positiva :)

Il Team di Sailogy

5つ星のうち5の評価

Ottima agenzia

Agenzia che segue molto bene il cliente per la scelta della barca giusta, a prezzi di noleggio molto convenienti. Risposte molto veloci alle mail, e buono anche il sito di prenotazione per seguire la pratica in tutto il suo corso fino alla partenza.

2023年8月13日
自発的なレビュー
Sailogy ロゴ

Sailogy からの回答

Salve Pietro, la ringraziamo per questa fantastica recensione! Il nostro team di consulenti si impegna al massimo per garantire un servizio a 5 stelle a tutti i nostri clienti; siamo lieti di sapere che sia stato di suo gradimento.
Ci auguriamo di riaverla presto a bordo!

Il Team di Sailogy

5つ星のうち5の評価

Yachting in split area

We has a Skipper; Mario Lukin. He was Very Good and Very cozy. He new everything in the area. He fixed and arranged everything and really made it a Good Holiday for US.

2023年8月5日
自発的なレビュー
Sailogy ロゴ

Sailogy からの回答

Hi Camilla, thank you for your 5-star review! We are glad to hear you enjoyed the sailing holiday and that our services met your expectations.
We hope to have you on board again soon!

Fair winds,
The Sailogy Team

5つ星のうち5の評価

La Sicilia è stupenda … siamo stati…

La Sicilia è stupenda … siamo stati alle Egadi … bellissime ! La barca praticamente nuova era perfetta.

2023年8月6日
自発的なレビュー
Sailogy ロゴ

Sailogy からの回答

Salve Filippo, la ringraziamo per la sua recensione a cinque stelle!
Siamo lieti di sapere che la vacanza in barca alle Egadi sia stata di suo gradimento e che abbia collezionato tanti ricordi indelebili con la sua crew.
Ci auguriamo di riaverla presto a bordo!

Il Team di Sailogy

5つ星のうち5の評価

Professional and effective

Excellent holiday. Both the boat and the ground services were at top conditions

2023年8月4日
自発的なレビュー
Sailogy ロゴ

Sailogy からの回答

Hi there, thank you for your kind words!
We are glad you are satisfied with our services and we hope to have you on board again very soon.

Fair winds,
The Sailogy Team

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