Wir hatten eine hervorragende Erfahrung mit diesem Service! Die Beratung war klar und sehr unterstützend, und wir fühlten uns jederzeit gut informiert. Besonders beeindruckend war, dass der zuständige... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Wir hatten eine hervorragende Erfahrung mit diesem Service! Die Beratung war klar und sehr unterstützend, und wir fühlten uns jederzeit gut informiert. Besonders beeindruckend war, dass der zuständige... もっと見る
企業が回答しました
Credo che sia la settima o ottava barca che prendo con Sailogy, ormai sono anni che li considero come mia compagnia charter di riferimento. Mai un problema e sempre imbarcazioni di ottimo livello. L'u... もっと見る
企業が回答しました
Vi är väldigt nöjda med servicen och kommunikationen med Sailogy, men besvikna på deras partner Croatia Yachting som hyrde ut den Hanse 51 vi seglade i Kroatien. Det var många saker som inte fungerade... もっと見る
企業が回答しました
Ottima esperienza !! Luigi è stato molto disponibile e gentile durante tutta la fase del noleggio. Ha risposto rapidamente alle nostre domande e ci ha fornito tutte le informazioni necessarie con chia... もっと見る
企業が回答しました
当該企業による記述
Sailogy is a trusted charter agency with extensive experience in the sailing industry, renowned for its unmatched professionalism and expertise in helping you book the ultimate sailing holiday.
We partner with top-tier charter companies worldwide to ensure the highest standards and deliver the best experiences for our customers.
Choose from sailboats, catamarans, motorboats, gulets, and more, available in over 800 stunning destinations around the globe.
Our dedicated team provides full assistance before, during, and after your trip. From expert consultants guiding you through the booking process to additional services like transfers, insurance, and provisioning, we’re with you every step of the way.
Relax and enjoy your sailing holiday—we’ll take care of the rest. Sailogy is here to make your journey seamless and unforgettable.
Via Valdani, 1, 6830, Chiasso, スイス
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service and value this year and last year as well. Good enough to come back.

Sailogy からの回答
The complete enquiry and booking process has been professional and extremely personal. The patience shown by the staff as we selected dates, getting the boat we wanted and at a price within our budget has been absolutely exceptional. Truly a superior service that made booking so very easy. We’re now confident that the actual charter experience will also be exceptional.

Sailogy からの回答
Booking with Sailogy is a breeze! and Damiana is fantastic! Thanks

Sailogy からの回答
Quick service and keep you up to date with your booking. We booked for the second time with Sailogy and the offer you a good price and value for money

Sailogy からの回答
Zuverlässige Buchung führte zu einem perfekten Urlaubstörn.

Sailogy からの回答
Alles perfekt was die Betreuung angeht. Gern wieder.

Sailogy からの回答
The depth meter of the boat, autopilot and windex were not working, that I found at the time of acceptance and the charter company staff didn’t know. The signal flares were outdated.
They tried to fix the Raymarine system but managed to do it only after 1,5 days. After the sailing they found water in saildrive and said that it was due to me running into plastic debris.
I don’t believe this explanation because the debris was only a thin film like the one used by greenhouses, and I got rid of it by simply going on reverse for 2 minutes, within 5 minutes after the vibration started. After that the boat traveled smoothly.
I contacted with them immediately on WhatsApp about the debris encounter. They didn’t follow up with me on the matter for almost a week, although I specifically asked if I need to see a mechanic.
When I returned they insisted on lifting the boat at my cost, as well showed me that the propeller has slack on the shaft and also said that this is due to that plastic debris. This explanation is totally fraudulent.
As a result they used 1992 euro of the deposit on boat lifting (1092 euro), new propeller (620 euro), the oil seal and oil for saildrive.
As to the contractual documents, I signed only a Turkish language short-form document with them on the day the charter started, which they further gave to the Harbourmaster’s office. It says that all disputes are to be resolved in Germany.
Their manager said that I shall sue Sailogy and I have contractual relationship with Sailogy and not with them, and they don’t care.
This is not true because all the money receipts are made by BBS Yachting and I chartered the boat from them.
Noteworthy, they called the “German owner” several times, who sits on Rhodes, so it doesn’t seem to be a Turkish mismanagement issue.
Anyways, I am prepared to sue them both in Turkey and in Germany, based on consumer protection laws, demanding damages and compensations.
I wrote both to Sailogy and to them a formal email letter of disagreement, and after the dismantle of the saildrive I requested them to keep the propeller for examination.

Sailogy からの回答
Sailogy sempre professionale, disponibile, molto cortese e cordiale. Da parecchi anni cambio location per scoprire mari e coste del mediterraneo. Devo dire che alla Marina di Lefkas, Grecia ionica, con Olga e Dimitri che gestiscono Apeiron Yachting mi sono trovato subito a casa, sono molto gentili, simpatici e professionali. La barca chiamata Infinity, un Oceanis 51.1, era in ottimo stato con un equipaggiamento superlativo, mai visto in altri charter. Il mare greco semplicemente stupendo. Sicuramente tornerò con il mio equipaggio.

Sailogy からの回答
La vacanza in barca è stata ottima ma ci siamo documentati personalmente: da Sailogy mi sarei aspettato dei consigli su rotta e soste in porto vista la poca capienza del serbatoio acqua.
Suggerendo una barca di queste dimensioni per 8 persone andrebbe equipaggiata con desalinizzatore.

Sailogy からの回答
Clear site, good arrangement with charter company.
One element. This was our first sailing experience. And we were surprised of all the extra´s: food arrangement for skipper and hostess, cost of marina´s, petrol at the end,...
All logic, but when you have no experience it comes as a surprise.

Sailogy からの回答
Firstly, the external wooden deck was quite dirty upon our arrival, necessitating us to clean it ourselves. This initial inconvenience was unexpected and detracted from our enjoyment.
Additionally, we encountered problems with the lines of the reefing system on the mainsail. They were improperly installed, rendering the reduced sail configuration unusable. This hindered our ability to adapt to changing wind conditions effectively.
Furthermore, the sink in the front-right cabin was blocked and remained non-functional for most of our trip. This inconvenience disrupted our daily routine and comfort aboard the yacht.
The exterior lights were also problematic, as only around 10% of them were functional. This lack of adequate lighting outside the yacht posed safety concerns during the night.
On a positive note, I must commend the excellent condition of the engine, which worked perfectly.

Sailogy からの回答
Ho noleggiato un catamarano con Sailogy per un tour alle Eolie.
Tutto il supporto ricevuto dalla scelta della barca fino all’imbarco è stato impeccabile.
Informazioni puntuali e veloci.
Il prezzo proposto è stato super competitivo rispetto ad altri broker.
Una volta arrivati in porto il catamarano scelto ha superato le nostre aspettative. È stata una vacanza eccezionale!

Sailogy からの回答
Agenzia che segue molto bene il cliente per la scelta della barca giusta, a prezzi di noleggio molto convenienti. Risposte molto veloci alle mail, e buono anche il sito di prenotazione per seguire la pratica in tutto il suo corso fino alla partenza.

Sailogy からの回答
We has a Skipper; Mario Lukin. He was Very Good and Very cozy. He new everything in the area. He fixed and arranged everything and really made it a Good Holiday for US.

Sailogy からの回答
La Sicilia è stupenda … siamo stati alle Egadi … bellissime ! La barca praticamente nuova era perfetta.

Sailogy からの回答
Excellent holiday. Both the boat and the ground services were at top conditions

Sailogy からの回答
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