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Sainsbury's Travel money レビュヌ 

7,876
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TrustScore 5段階評䟡の4.5

4.6

通貚䞡替業
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5぀星のうち5の評䟡

I ordered CNY currency online from Sainsbury Travel Money and the process was simple with my nectar card. The exchange rate was good. At the same time, I received notes in different denomination that... もっず芋る

5぀星のうち5の評䟡

Ordered online easy to use website, explained everything, order was very quick within hours(euros) went to collection point very helpful lady served us, she explained the buyback process which we did,... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We were informed by phone that our local Sainsburys was unfortunately closed to a power outage. We also received a couple of updates on the availability of the store. Finally receiving a final call l... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Easy to order currency online for collection time to suit. I'm a Nectar customer so get a slightly better rate, although it could be better. I choose collection from my local Sainsburys, where I can p... もっず芋る

䌁業情報

  1. 通貚䞡替業

Sainsbury's Travel money に぀いお

圓該䌁業による蚘述

Planning a trip? We’re here to help you get great value holiday money, quickly and easily.

At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.

If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.

In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.

Wherever you're going, we’re here to help you start your trip with confidence.

✈💷

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

7876件のレビュヌ

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4.6

すべおのレビュヌ

(7,876)

過去12か月のレビュヌ数: 7,808件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Prompt friendly service and a great


Prompt friendly service and a great rate of exchange

2026幎8月23日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi Gary,

We're delighted to hear that you experienced prompt and friendly service, and that you were happy with our exchange rate. We truly appreciate your positive feedback.

Thank you,

Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

Have used your travel money service


Have used your travel money service before - first class as always

2026幎8月19日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

HI Alan,

We're so glad to hear you consistently have a first class experience with our travel money service. We truly appreciate your continued support.

Thank you,

Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

Super speedy service

Very impressed with the service. Ordered at 11.30 on Sunday and collected at 12.20. Amazing!

2026幎8月30日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi Heather,

We're delighted to hear you were impressed with our service and that your order was ready for collection so quickly. We appreciate your positive feedback.

Thank you,

Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

We were informed by phone that our


We were informed by phone that our local Sainsburys was unfortunately closed to a power outage. We also received a couple of updates on the availability of the store. Finally receiving a final call letting us know it was actually open.
Great customer service.

2026幎8月30日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi,

We are very happy to hear that our team kept you informed regarding the store's status. We always aim to provide clear and timely updates, and we are glad this was your experience. Thank you for your kind feedback.

Thank you,

Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

Easy to order online and lovely


Easy to order online and lovely friendly staff! Thank you!

2026幎8月23日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi Greg,

We're so pleased you found the online ordering process easy and that our team provided friendly service. Thank you for your positive feedback.

Thank you,

Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

Very easy to order online

Very easy to order online. Money available when requested. Professional and friendly staff.

2026幎8月23日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi Margaret,

We're delighted to hear that you found our online ordering process easy and that your funds were readily available. We're also pleased that our colleagues were professional and friendly.

Thank you,

Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

Instant conversion

Instant conversion, no ambigurity or commissions. Best of all, was brilliant quick service at the Sainsbury Cheltenham desk today, (Tuesday 1st Sept). Thanks

2026幎8月27日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi Andrew,

Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.

Thank you,
Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

The process of ordering was easy

The process of ordering was easy, it was ready promptly and easy to collect

2026幎8月27日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi John,

We're delighted to hear that you found the ordering process easy and that your order was ready promptly and simple to collect. We appreciate your positive feedback.

Thank you,

Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

It was easy to order and staff were


It was easy to order and staff were kind and helpful.

2026幎8月30日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi Jacques,

We're delighted to hear that you found the ordering process straightforward and that our team was kind and helpful. We appreciate your positive feedback.

Thank you,

Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

Exceptional service

Friendly, helpful and professional staff. I requested some low nominal money and they have helped me on arranging this for me. Great communication on every stage of my request.

2026幎8月30日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi,

We're delighted to hear that our colleagues were friendly, helpful, and professional in arranging your smaller denomination request. We're especially pleased that you experienced great communication throughout the process.

Thank you,

Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

Excellent service and the best price

Excellent service and the best price. Thank you.

2026幎8月20日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi Deb,

We're delighted to hear that you found our service excellent and our prices to be the best. Thank you for your positive feedback; we truly appreciate it.

Thank you,

Sainsbury's Travel money Customer team

5぀星のうち1の評䟡

Unhelpful and unpleasant

Unhelpful and unpleasant member of staff with a severe attitude problem

2026幎8月29日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi Sara,

Thank you for taking the time to share your feedback. We're sorry to hear that you found the service disappointing and that our colleague's manner came across in such a way. Providing helpful, courteous service is something we take very seriously, and we're disappointed that this wasn't your experience.

We appreciate you bringing this to our attention and will ensure your comments are shared with the relevant team for review.

If you would like to discuss further, please contact customerservices@sainsburystravelmoney.co.uk.

Thank you,
Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

Sell back currency

Found easy to sell on website and picked up direct from kiosk without any problems

2026幎8月28日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi Beryl,

Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.

Thank you,
Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

Good rate

Good rate, quick service

2026幎8月23日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

HI,

Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.

Thank you,
Sainsbury's Travel money Customer team

5぀星のうち4の評䟡

Good rates and easy to order

Good rates and easy to order

2026幎8月29日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi Dawn,

We're delighted to hear you found our rates competitive and ordering easy. We appreciate your positive feedback and hope to assist you again.

Thank you,

Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

Friendly efficient service

2026幎8月22日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi Val,

Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.

Thank you,
Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

Good exchange rate and order was ready


Good exchange rate and order was ready within 2hours !

2026幎8月29日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi Elizabeth,

We're delighted to hear you found our exchange rate competitive and that your order was ready so quickly. Thank you for your positive feedback.

Thank you,

Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

Easy ordering on the website

Easy ordering on the website, timely communication and was able to pick up at the local store 3 days later

2026幎8月18日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi Lisa,

We're delighted to hear that you found our website easy to use for ordering and that our communication was timely. We're also pleased that you were able to pick up your order at your local store within three days.

Thank you,

Sainsbury's Travel money Customer team

5぀星のうち5の評䟡

Excellent service.

Excellent service.
Competitive rates.
Varied value of notes appreciated.
Thanks

2026幎8月30日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi Chris,

We're so happy to hear that you found our service excellent and our rates competitive. We appreciate your kind words about the varied value of notes.

Thank you,

Sainsbury's Travel money Customer team

5぀星のうち4の評䟡

Easy and convenient

It was very easy to order and collect currency. Quick and convenient.

2026幎8月23日
Sainsbury's Travel money ロゎ

Sainsbury's Travel money からの回答

Hi Rachel,

We're delighted to hear that you found the process of ordering and collecting your currency to be quick and convenient. We appreciate your positive feedback.

Thank you,

Sainsbury's Travel money Customer team

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