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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Hired them to create a tracing report and forensics analysis for me. They brought a perfect result just in two weeks. They also consulted me on how to move forward, which helped in many ways to unders... もっと見る

5つ星のうち4の評価

Nice and responsive staff, very professional. Their legal department helped me submit complaints to regulators that actually moved the needle. The process took time, but I felt supported all the way.... もっと見る

企業が回答しました

5つ星のうち2の評価

Dopo aver parlato con Francesco, ho deciso di firmare il contratto e procedere alle pratiche per recuperare i soldi. Avevo un totale di 11000 euro da riprendere. Katherine era colei che gestiva il... もっと見る

企業が回答しました

5つ星のうち3の評価

Their team was knowledgeable and handled my case with care, but I was overwhelmed by how much documentation was needed. Honestly, I almost gave up halfway. In the end, we managed to recover around 40%... もっと見る

企業が回答しました

企業情報

  1. コンサルタント

当該企業による記述

Scam Help (registered in The Netherlands under Transparent Business Solutions B.V., Company Number 78091624) is a dedicated team of professional IT forensic analysts, bank fraud specialists and case coordinators with vast working knowledge in online trading scams and other types of fraud. Scam Help assists clients to recover their lost funds and return stolen wealth to its rightful owners. We provide our clients with hi-end tailor-made solutions dealing with all classifications of financial fraud in order to help regain their lost assets no matter how dire the situation might seem.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

213件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Nice and responsive staff

Nice and responsive staff, very professional. Their legal department helped me submit complaints to regulators that actually moved the needle. The process took time, but I felt supported all the way. One star off because of the success fee. You pay upfront and at the end as well, it costed me around 20% of what I got back.

2025年5月14日
Scam Help ロゴ

Scam Help からの回答

Dear Merry,

Thank you for taking the time to share your experience. We are delighted to hear that you found our staff responsive and the legal support effective in progressing your complaints. Your feedback regarding the fee structure is duly noted and appreciated — we are committed to maintaining transparency and ensuring value is delivered at each step. Thank you again for your cooperation and trust.

5つ星のうち4の評価

Customer service was excellent

Customer service was excellent, and the team kept me updated. It took almost 10 months, but we got back a chunk of what was lost. I think they could be faster. Still happy with results.

2025年5月14日
Scam Help ロゴ

Scam Help からの回答

Dear Josh,

Thank you for your kind words. We understand that these processes can take time, and we truly appreciate your patience throughout. It is rewarding to know we were able to help recover part of the lost funds, and we will continue striving to improve our timelines and client experience. Wishing you all the best.

5つ星のうち3の評価

ScamHelp can do little to track down the scammers.

I believe ScamHelp is a legitimate organization and do what they can to help but I found in the end they can do little more than write letters for you to send to law enforcement and the businesses involved. I had already done a lot of the work but they suggested. They did nothing to track down the scammers and recover my money. If you have the time you can do everything they suggested or use the money to get an attorney.

2024年9月9日
自発的なレビュー
Scam Help ロゴ

Scam Help からの回答

Dear David,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to respond and clarify a few important points.
At Scam Help, each case is treated individually, and we apply a range of investigative and legal techniques — including blockchain forensics, OSINT (open-source intelligence), regulatory escalation, and direct communication with financial institutions and platforms. While our methods have led to successful recoveries for many clients, we must emphasise that recovery is never guaranteed. The outcome often depends on factors outside of anyone’s control, including the cooperation of third parties, the jurisdiction involved, and the current status of the funds.

We understand that, in your case, some of the steps may have mirrored actions you had already taken, and we sincerely regret if our contribution did not bring the added value you were hoping for. We aim to be transparent from the outset and never overpromise what is achievable.

Regarding legal alternatives, it is true that pursuing recovery through attorneys — especially in multijurisdictional fraud cases — can involve legal fees that run into the tens of thousands of euros, often without a guarantee of success. Our service was created as a more accessible and cost-effective alternative for individuals and small businesses who cannot commit to that level of financial risk. We strive to offer detailed support, documentation, and investigative work at a fraction of that cost.

Once again, we apologize that your experience fell short of what you had hoped for. Your feedback is important to us, and we will continue working to improve our services and client communication so that every individual we assist feels empowered and informed at each step of the process.

Kind regards,

The Scam Help Team

5つ星のうち5の評価

I never write reviews but absolutely…

I never write reviews but absolutely had to this time. Scam Help helped me to recover funds that even the police told me were lost forever. Their expertise in blockchain tracing is seriously impressive. Highly recommend to anyone hit by crypto fraud. They sent me also tracing and investigation reports that looked very professional.

2025年5月14日
Scam Help ロゴ

Scam Help からの回答

Dear Cane,

We truly appreciate your kind words and are honored to be the subject of your first review. Your case was important to us, and we are pleased to know our investigative efforts and reporting made a difference. Thank you for recommending our services — it means a great deal to the entire team.

5つ星のうち5の評価

They helped me get back over €19,000 I…

They helped me get back over €19,000 I thought was gone forever. Eternally grateful. My chances and options were explained in plain English and they gave me realistic expectations. I appreciate it.

2025年5月2日
Scam Help ロゴ

Scam Help からの回答

Dear Charlie,

Thank you for your generous review. We are thrilled to have played a role in recovering a significant portion of your funds and are glad that our team was able to provide realistic guidance throughout. We wish you all the best in the future and thank you once again for your trust.

5つ星のうち4の評価

help scam Metasearch

After a scam in november 2024 I found cyberclaims and phoned with one of their team in netherlands who informed me that I have a chance to rescue my money. Because I used bank-transactions there would be a good chance for success if I would act fast and follow the right course of action. I decided to give them a try and gave them all info I had from the scamers.
After reviewing my case I got easy instructions according my dispute with the banks involved in my transfers. So long I got a part of my loss back from the bank and we are still working on my balance. The team is very friendly and we check every stepp, so I m very happy I got help and could not have made it alone so far.
Doing a good job I rcommend cyberclaims.
Stay safe, Knut

2025年5月13日
自発的なレビュー
Scam Help ロゴ

Scam Help からの回答

Hi Knut,

Thank you so much for taking the time to share your experience. We’re really glad you felt supported and that progress has already been made in recovering part of your loss. Your perseverance and collaboration made that possible!

We’re here every step of the way to keep pushing for the rest of the balance, and we’re grateful for your trust. If there's anything more we can do to support you, please don't hesitate to reach out.

Stay strong and safe,

5つ星のうち5の評価

Thank you

Thank you! Over the years, I’ve been scammed multiple times and lost a lot of money—money I really needed. I did not think it was possible to get anything back, but Scam Help made me change my mind. They truly fought for me and brought me great results. This firm is what is needed in situations like losing money to scams.

2025年5月1日
Scam Help ロゴ

Scam Help からの回答

Dear John, we appreciate your feedback! We are always here for you if you need extra help. Stay safe!

5つ星のうち5の評価

I worked with Anna for over 6 month and…

I worked with Anna for over 6 month and was able to secure a refund. She prepared a tracing report for me and guided me further up until we reached regulators. Regulators took 2 months in total, and only now I received a message from them confirming that the refund will be granted.

2025年5月1日
Scam Help ロゴ

Scam Help からの回答

Hello Toby,

Thank you for sharing your feedback! We're glad to hear that you had a positive experience working with Anna and that we could assist you in securing a refund. It’s great to know that our tracing report and guidance helped you through the process. We understand that dealing with regulators can take time, but we're happy to see that you're moving towards a successful resolution.

If you need any further assistance or have more questions, feel free to reach out.

Best regards,

5つ星のうち5の評価

Their team fidured out the right…

Their team fidured out the right approach to help me get a refund. So far we have secured 25% of my money and are working towards the rest. They will truly you in difficult situation.

2025年4月28日
自発的なレビュー
Scam Help ロゴ

Scam Help からの回答

Hello Harley,

Thank you for your kind words! We’re glad to hear that our team was able to find the right approach to help you recover a portion of your funds. We know how stressful these situations can be, and we’re committed to helping you secure the rest of your refund.

Please keep us updated if you need anything further, and we’ll continue to support you throughout the process.

Best regards,

5つ星のうち2の評価

Don’t think it’s a scam but I would not…

Don’t think it’s a scam but I would not recommend, they told me I had a very strong case and that it was very likely to get some results so they charged me a lot of money. They did a lot of work but for example when they asked me to send an email to certain companies and I told them that the email was not working they just ignored it and turned to something else. Regret contacting them

2025年4月10日
自発的なレビュー
5つ星のうち5の評価

The person I have spoken with was very…

The person I have spoken with was very kind. It was very helpful. I learnt a lot about scams and hope not to be fooled gained. I lost 300 euros but was hurt a lot. They advised me what I could do to get my money back...

2025年4月13日
Scam Help ロゴ

Scam Help からの回答

Roland,
Thank you for your kind words. We’re truly sorry to hear about your experience and the loss you endured, even if it was a smaller amount—every loss matters and can leave a lasting impact. We're really glad to hear that the conversation was helpful and that you feel better informed moving forward. If you ever need further guidance, we’re here for you.

Take care and stay safe online,
The Scam Help Team

5つ星のうち5の評価

They helped me to recover 5…

They helped me to recover 5 transactions through the bank, it was a chargeback assistance. I was investing in stocks and the company apparently went underwater. I did quite some digging and learnt that the company had never been properly regulated, in other words, it was a scam. I tried approaching the bank myself, but my request was denied. I decided to seek some professional help and they helped me to escalate my chargeback further. The bank reconsidered the decision and I got the full amount back plus interest.

2025年4月4日
Scam Help ロゴ

Scam Help からの回答

Hi Ethel,
We’re so happy to hear that we were able to support you in recovering your funds! It takes a lot of courage and determination to keep pushing after an initial denial, and we’re glad we could assist in turning things around. Thank you for trusting us to be part of that process. If you ever need help in the future, we’re just a message away.

Wishing you all the best,
The Scam Help Team

5つ星のうち4の評価

Last week I had a nice chat with Scam…

Last week I had a nice chat with Scam Help, they were compassionate and listened to my rough story. In a nutshell, I was scammed 3 times within the last 10 years. They were honest... It has been too long... They told me to give up... I appreciate the honesty, even though I lost so much, I prefer not to pay more if my chances are low. They were honest and transparent. I liked them

2025年4月13日
Scam Help ロゴ

Scam Help からの回答

Hi Leverett,
Thank you for your heartfelt review. We know how difficult it must have been to revisit your story, and we truly admire your strength. Honesty is something we deeply value—sometimes the best support we can offer is helping someone avoid further loss. We’re really grateful for your trust and hope that our conversation gave you some clarity and peace of mind.

Wishing you healing and better days ahead,
The Scam Help Team

5つ星のうち4の評価

I was sceptical but they are actually…

I was sceptical but they are actually good, they prepared traces within 2 weeks, and gave me tips moving forward, have recommended it and would use it again in case I need to trace more crypo

2025年3月22日
Scam Help ロゴ

Scam Help からの回答

Abaco,


Thank you for your honest and encouraging review! We’re glad we were able to meet your expectations and provide quick and helpful insights for your case. If you ever need assistance again or want to trace additional transactions, we’ll be here for you.

Thanks again for recommending us — it means a lot!


Best regards,

5つ星のうち5の評価

Scam Help was truly amazing

Scam Help was truly amazing! They helped me to return all the funds I lost to a fake crypto IPO. They assisted with my inquiry promptly and agreed to take my case on for an attractive price! I would totally recommend them to anyone dealing with a crypto scam or IPO scam!

2025年2月18日
Scam Help ロゴ

Scam Help からの回答

Thank you for your amazing review, Eugene! 🌟 We’re so happy to hear that we were able to help you recover your funds. Our team is committed to assisting victims of crypto scams, and we appreciate you recommending us. If you ever need further assistance, we’re always here for you!

5つ星のうち5の評価

Its taken some time but great result

The process has taken some time, but thanks to Scam Help, I’ve managed to recover about 65% of my lost money. I’m hopeful that we can recover even more in the future. I truly appreciate the support

2025年3月10日
自発的なレビュー
Scam Help ロゴ

Scam Help からの回答

Alana, thank you for sharing your experience! Recovering lost funds can be a complex process, but we’re thrilled to hear that we’ve been able to help you reclaim a significant portion. We remain hopeful for further success in your case and will continue supporting you in every way possible. Stay in touch, and let’s keep pushing forward!

5つ星のうち5の評価

Non credevo più a nessuno

Non credevo più a nessuno, perché sembrava che tutte le soluzioni fossero truffe. Poi, ho deciso di rivolgermi a Scam Help, e posso dire che sono stati un grande aiuto.

Hanno fatto un lavoro incredibile nel rintracciare le criptovalute rubate e nel congelare i fondi, impedendo che venissero trasferiti altrove. Inoltre, sono riusciti a identificare il truffatore, il che mi ha dato molta più fiducia nel processo.

Anche se sto ancora aspettando il recupero completo dei miei fondi, sono estremamente positivo riguardo ai risultati finora ottenuti e alla professionalità del loro team. Grazie a Scam Help per il supporto e l’efficienza!

2025年2月16日
Scam Help ロゴ

Scam Help からの回答

Grazie mille, Tarquinio! 🙌 We understand how difficult it is to trust anyone after experiencing a scam, and we’re honored that you chose us to help. We’re glad we could track and freeze the stolen funds, and we’ll continue doing our best to support you in recovering the rest. If you need anything, don’t hesitate to reach out!

5つ星のうち5の評価

This company traced 17 transactions for…

This company traced 17 transactions for me and I recieved the report, the police took the report and contacted the exchanges. It was helpful in my opinion. I bought only a tracing report from them.

2025年2月18日
Scam Help ロゴ

Scam Help からの回答

Thank you, Deanna! We’re happy to hear that our tracing report was helpful and that law enforcement has taken action. While every case is different, we aim to provide valuable reports that can be used in investigations. If you need any additional support, feel free to reach out. Wishing you the best in your case!

5つ星のうち5の評価

Dopo essere stato vittima di una truffa…

Dopo essere stato vittima di una truffa online legata a una società di trading Inglese, mi sono sentito completamente perso. Fortunatamente, ho trovato Scam Help, che mi ha offerto un aiuto immediato e un supporto incredibile.

Il loro team si è subito messo al lavoro, con una grande professionalità e competenza. Grazie al loro intervento, sono riuscito a recuperare 18.000 euro che pensavo ormai persi per sempre.

Non posso che essere grato per il loro lavoro e per la trasparenza con cui mi hanno tenuto aggiornato su ogni fase del recupero. Consiglio assolutamente Scam Help a chiunque sia stato vittima di una truffa online!

2025年2月18日
Scam Help ロゴ

Scam Help からの回答

Grazie mille, Edvige, per le tue gentili parole! Siamo davvero felici di sapere che siamo riusciti ad aiutarti a recuperare i tuoi fondi e a offrirti il supporto di cui avevi bisogno. Il nostro obiettivo è sempre quello di fornire un servizio trasparente ed efficace per le vittime di truffe online. Se hai bisogno di ulteriore assistenza in futuro, non esitare a contattarci. Ti auguriamo tutto il meglio!

5つ星のうち5の評価

I lost a significant portion of my…

I lost a significant portion of my savings back in 2023. I initially approached another recovery company and regretted it since I was not receiving the support I needed.

They were not able to help, so I quickly decided to look for an alternative. I chose scam help and I am glad I did it. Their team seems to be professional and knowledgeable. In the end, I achieved what I wanted with their help.

2025年2月18日
Scam Help ロゴ

Scam Help からの回答

Thank you, Stacey, for trusting us with your case! We understand how important it is to have the right support, and we’re happy to hear that you achieved your goal with our help. Wishing you all the best!

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