Sims Tropical Fish Ltd レビュー 

I ordered some torpedo barbs from sims tropical fish and I must say the customer service was extraordinary. I was kept up to date with when the order would be delivered did not feel as if I was waiting around not knowing what was going on. Great place to order from will definitely be using again!!

Thank you again Jimmy for your help, and the prompt delivery of my plecos

Fantastic customer service highly recommemd

Brilliant service. Used for many years and recently 20 African cichlids. Beautiful fish, seamless ordering and delivery as stated.
Cannot fault would highly recommend!

I ordered a copper axolotl in april as I had a pink, wildtype and golden one already. Unfortunately a wildtype was sent out. I contacted them and they apologised and said they would send a copper out 14th May. This was delayed by another week as the copper ones were not ready yet but I was assured I would recieve it 21st may. The parcel I recieved 21st may had ANOTHER wildtype. Emails are now being ignored and I've paid for 2 axolotls i did not want. I honestly wouldn't purchase from here if u really want what you are buying because they either do not care what send out or staff are not trained enough to know what is what.

Excellent comms but more importantly the fish was packaged with great care and attention, delivered on the agreed date and was very healthy. I couldn’t ask for more.

One of many purchase of fish,always on time,quality fish will buy again 100%

Purchased several juvenile koi carp. Great customer service regarding choice and delivery options. The fish arrived safely in a well packaged box on agreed date using a reputable courier. The fish looked healthy, lively and settled very quickly in their new pond. Highly recommended.

I have recently purchased quite a selection of fish from Sims, including some auction fish.
The auctioned fish were a gamble BUT I have received a selection of colours which I may not have selected myself. I am very impressed.
The communication and delivery were spot on too, all fish were very well packaged, arrived healthy, with plenty of padding and heat pads. I could also chose my delivery date.
10/10 service all round and I will be a returning customer!

What made this order worth 5* ?
Well it has to be the people of course!
I was treated like a valued customer and given lots of advice to ensure the successful creation of a community aquarium.
Then the fish are so healthy and beautiful. I definitely made the right choices. The stress they would suffer during transportation was kept to a minimum because of the great packaging.
Jimmy liaised with me in a very friendly manner. I only wish I could order more! How they could improve things? Not possible I’m glad to say. Thank you.

Untrustworthy fish sold in bad shape water fish delivered in stinks like not been cleaned in months. Fish delivered was smaller then advertised fish arriving almost dead

Got my turtle from sims no issues.jimmy is really nice guy and helpful. If I have any issues he always reply’s or gets back to me.

So ive ordered some fish. Awaiting for delivery. It's a great start so far. Really really good selection of fish in the website. Ive ordered assorted angelfish. Firstly the price is fantastic but also having this option means you dont know what you will get which makes it that much more exciting. Been chatting to Jimmy, so helpful, friendly and gets back to you so quickly. Ill be putting im another review once I receive the fish.
Kyle

Easy to order arrived a couple of days later and fish as normal in immaculate condition. Brilliant customer service thanks team sims.

Jimmy and crew give Brilliant Customer service. I received an anemone from Sims it was in pretty bad condition I think it got too cold. I informed Jimmy and he was so helpful and understanding. I tried to revive the Nem but unfortunately died. No problem to Sim and Jimmy they sent me another one. Fantastic company highly recommended. Will be using them again

All the fish i ordered were in lovely condition, came packed really well.
And all fish are still doing really well.
Nice delivery driver too. Thank you Sims, will be back again soon. 5*. 😀

Great tropical fish company! Jimmy took the time to call me and discuss my order. Explained one was out of stock so said he would sent out replacements of various colours so I could brighten my tank. Wonderful service and a pleasure to buy from. Thank you 😊

This is the first time I have used Sims Tropical Fish store, and I am very impressed with their Customer Service via email. They informed me that my selection of Koi Carp was in stock and when they would be delivered. All of their prices for Fish and delivery were clearly stated on their website with no hidden extras.
The fish were very well packaged and all arrived very healthy and lively. The colours of the fish were absolutely beautiful. The fish were very good value for money and I will definitely recommend Sims Tropical Fish and I will certainly buy from them again.

Not really done much online Freshwater aquarium fish shopping. But recently I have had really bad Achilles injuries making walking painful. So I looked around and found Sims tropical and ordered four medium Discus. They were delivered on time and I had plenty of feedback from the shop and the DX courier. Fish arrived in great condition. So I decided to order some other strains...same size and price. Unfortunately what arrived wasn't what I ordered. I emailed the company and had a quick reply from Jimmy at Sims he was really helpful and recorder me a second lot free of charge he arranged all the deliveries and did so quickly and with much urgency. The fish arrived on time and in great condition. Thanks Jimmy and Sims tropical your service is much appreciated. Carl

I would highly recommend Sims ...i have had some beautiful tropical fish and Jimmy has been so so helpful ...sent in great boxes with heating packs etc ..