Skullcandy (EU) レビュー 185

The headphones themselves sound quite decent – the audio quality is pretty good for the price. However, the case is one of the worst parts. I’ve never had anything more inconvenient – it’s too big, extremely uncomfortable, and inserting the headphones is a constant struggle. The sliding mechanism started getting scratched and stuck after just a couple of weeks. Honestly, it’s absurd that something like this was even approved for production.

Verschrikkelijk! Mijn oortjes zijn al meerdere malen stuk gegaan en elke keer moet ik weer betalenom ze terug te sturen. Dit is al het 4e product die stuk is. Het is van onbetrouwbare kwaliteit

I've been a fan of Skullcandy for a few years now and this is now reinforced with their customer service. I've used the Rails lately and had an issue with an earpiece after 2 years. Out of support and abused by me (the earphones) I was offered every assistance and a discount off a new pair for a finish. I will be back for more!!

Bonjour j'ai demander un r'envoi de produits car mon casque buger (son ce coupant sans arrêt) et me faisait mal au oreille je le renvoie la poste me confirme que vous l'avez reçu mais plus aucune nouvelle de votre part, aucune confirmation de votre côté,jamais répondu a mes mails je tombe seulement sur votre bot... brefff ne commandais pas sur ce site sauf si vous avez 100€ a perdre en cas de problème :)

Skullcandy = Mixed Bag

I personally had no Issues with Skullcandy Warranty and Customer Service.

While CS takes some time to reply, they do and have been helpful everytime there were issues.

Warranty was always fulfilled with a coupon code, which is fine.
So far so good. I havent experienced delivery or Service issues in that regard.

HOWEVER:
SKs Products habe SERIOUS quality issues.

Every Earbud ive purchased from them has had some issue and or outright died on me. [Skullcandy has honored rheir Warranty tough, very grateful for that]

The Website is/was a nightmare. While it is more robust on the surface than before, the menus for contacting CS are still horrendous. Also, SKs own product advisor leads to a dead end?!

Try them out, but be aware: Mediocre Product, and Warranty will lock your funds in coupon codes.

SK has responded to my Review. I appreciate that.

All those over hyped over priced "you must buy these" as per influencers online etc and yet these are WAAAAAYYY better and superior!! A not so well known Skullcandy, that I swear by their products, have x2 Crusher Evo over ear headphones witth Sensory Base and these are just destroyers of world!!! Especially whilst watching your homme cinema 100" screen, with these on watching TGMav omfg!!!!! Then there is the Skullcandy Kilo which is like having a handheld portable version of the Crusher Evos even hung up inside my back pack closed, it is that loud my mates couldnt believe that was coming from this speaker!!!! That good. Once you go Skullcandy, you wont ever go back and alll those spending hundreds sometimes thousands on audio stuff JUST BECAUSE the influencers say so and you suffer with "FOMO", just check in with yourself and say "Nah I am going to do the opposite of what the sheep are doing", you will thank me later. You are welcome. Highly recomended especiallly the products I have just mentioned, but do not take my word for it go check em out in store somewhere just make sure you have SENSORY BASE up full whack!!!!! Enjoy ⭐️⭐️⭐️⭐️⭐️

Always positive Customer experience
Best headphone brand.
Leng C best Customer agent!

Thank you to the Skullcandy team for their support — they truly did a lot to help me. I definitely recommend everyone to try their products, as they are absolutely worth it.

Acheté le 14/06/2023 à la FNAC de Vannes, le Bluetooth de mon casque CRUSHER EVO ne fonctionne plus. Sous garantie légale de conformité je l'ai déposé au SAV de la FNAC ce 24/04/2025. Ce 26/04/2025 il m'est indiqué que la garantie est refusée par votre société qui sur simple photo envoyée par la FNAC juge que compte tenu des traces d'usures il n'y aura pas de réparation de la panne matériel ! Je trouve scandaleux que l'on juge à l'aspect esthétique, l'usure du revêtement des oreillettes et de l'arceau, d'un produit utilisé chaque jour depuis 22 mois. Ne faudrait il pas remettre en question la mauvaise qualité de ce revêtement. Alors que ce produit a été utilisé conformément à son usage, "pas de casse" écrit clairement sur le bon de prise en charge, la FNAC se retranche derrière ce motif constructeur pour nous refuser notre droit à garantie !
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Suite à votre réponse très engageante il est hélas impossible de vous joindre !

I bought the ANC 2 a while ago and I do really like them. The ANC is not the best I've ever tried but the bass makes up for that. That and the sturdiness of the product really good me because compared to other brands I've tried they survived more of my handling. When it came to the point that something did broke I was pleasantly surprised that the support was able to help me that much even though it took forever for them to reply or act on what they told me. But overall I'm very satisfied with the product and the support behind the company.

LOVE Skullcandy! Bought a few pairs over the years, which lasted waaay longer than they should have, considering the way I treated them. Super robust equipment. The one time one of my pairs stopped working due to an actual malfunction, the Skullcandy Support Team was incredibly helpful and immediately had them replaced. Big fan!

Ich bin absolut enttäuscht von diesen Kopfhörern. Nach nur wenigen Monaten Gebrauch sind sie kaputt gegangen. Der Kundenservice war eine Katastrophe – entweder sehr schlecht oder gar nicht erreichbar. Bis heute habe ich keinen Garantieersatz erhalten. Auf meine Anfragen wurde kaum reagiert, und wenn doch, dann nur mit wenig hilfreichen Antworten. Ich kann diese Kopfhörer und den Service absolut nicht empfehlen!

1) Rhyan B agent from Customer Service was very helpul with the problems I was having with my Dime 3 buds. I really appreciate the kind assistance.

2) Not happy at all with the website maintenance service, as the contact&warranty site (europe) has been down for weeks, so no claims/warranty/contact is available online. Just as well I had a previous claim initiated with Rhyan, so I could use his contact.

Als je bass zoekt moet je hier zijn. Skullcrusher evo 5/5

Buyer Beware: Don’t Buy from Skullcandy.eu. Product: Skullcandy Crusher 2 Anc. Order id: 502329516

Review:
I ordered directly from Skullcandy.eu and it’s been nothing but a nightmare. Despite providing my correct address, they failed to deliver the product and blamed the courier instead of taking responsibility. Their customer service was dismissive and unhelpful, and I’m still left without the product or a refund.

It’s now March 18th, 2025, and they haven’t fulfilled their end of the deal. This has been a frustrating and disappointing experience.

Avoid Skullcandy.eu at all costs. Buy from a trusted retailer instead.

Leverede nogle headphones tilbage d 10. Januar for 140 euro og har STADIG IKKE fået pengene retur!!!! Selvom jeg skriver til dem HVER DAG, ignorerer de mig enten eller giver bare beskeden at de er ved at løse mit problem😡😡😡😡😡 Har aldrig oplevet så dårlig service før

Premiére fois que je commande chez Skullcandy (n°50231332) et j'en suis fortement décu, le casque c'est cassé au bout de quelques mois (ça à l'air d'être un défaut de fabrication), mais le pire c'est que la page de réclamation sur le site ne fonctionne pas et aucune réponse par mail depuis le 6 Septembre !!!!

Update : Après la réponse de Skullcandy à mon commentaire ci-dessus, ils m'ont indiqué les étapes à suivre. J'ai expédié mon casque avec la fiche de retour à l'adresse indiquée. Il a été réceptionné le 10/04/25, mais à ce jour, le 30/04/25, toujours aucune nouvelle. Je me demande vraiment si cette entreprise est sérieuse ou si elle se moque de ses clients. Si je pouvais mettre 0 étoile, je l'aurais fait sans hésitation. 😡

Contacté con Skullcandy por un problema con unos auriculares, desde el primer momento he recibido un trato excelente, han contestado todas mis consultas y finalmente solucionaron el problema, solo quería dar las gracias a Rhyan y a todo el equipo por su atención, sin duda que volveré a repetir,

Geen problemen mee top kwaliteit voor het geld ik heb nu de Hesh ANC al langer dan 2 jaar en ik gebruik hem elke dag wel ik ben er echt super blij mee hab ook de Indy anc voor een jaartje alleen naar 5 keer in de wasmachine en droger zijn te geweest hebben die het helaas wel begeven (ze waren er namelijk niet voor gemaakt om waterdicht te zijn)