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TrustScore 5段階評䟡の3

2.8

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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち5の評䟡

Am avut o experiență foarte bună cu Skycoop și sunt mulțumit de serviciile oferite. Totul a fost destul de simplu și bine organizat, iar comunicarea cu echipa a fost rapidă și clară. Mi-au explicat p... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Richiesta #3bbb8ce1 Dopo tre anni dal volo, diversi ticket aperti e due recensioni a una stella ancora non ho ricevuto nulla. Ogni volta che scrivo una recensione qualcosa sembra muoversi, poi sp... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Our Wizz Air flight was significantly delayed. We had to wait for a long time, and boarding began at around 00:15. After boarding the aircraft, we had to remain on board while the plane was being... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Case #9b6cf460 I wrote a second one star review on 10/5/2026 based on my experience with Skycop’s handling over my Swiss Air delay. The airline paid Skycop in June 2026, could be even earlier. The... もっず芋る

䌁業情報

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圓該䌁業による蚘述

Has your flight been delayed, cancelled, or overbooked? With Skycop, you can trust that you will receive maximum compensation for any flight disruption, quickly and easily. Skycop's mission is to empower travelers to become informed consumers of air travel and to ensure that airlines are held accountable for their services. IMPORTANT: A success fee is only applied only after the case is successfully won and compensation is received from airlines.

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2.8

たあたあ

TrustScore 5段階評䟡の3

8676件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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2.8

すべおのレビュヌ

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

complaint

I am compelled to leave yet another negative review regarding this company’s operations, as they only take action after such feedback—they do not respond to direct emails! The airline paid the compensation to Skycop a long time ago, yet Skycop intentionally kept the status of my claim unchanged for over a month and provided no response until I posted a review here. Following that, they acknowledged receiving the payment, but then went silent again—no money, and no replies to my emails! My case number is #5396dc40,
Alexey Redko.

2026幎10月16日
自発的なレビュヌ
5぀星のうち1の評䟡

I have been waiting for my compensation


Update 16/10/2026
Here is my case number: #aca45102

thanks!
_____________________

I have been waiting for my compensation payment for over a year. I have tried to take my case out of SkyCop’s hands, but they refuse. More than six months ago, I received an email stating that my compensation would be paid by a certain date—and, surprise, surprise
 it wasn’t! It’s truly pathetic. To make matters worse, they refuse to provide me with any information regarding my claim against the airline, which would allow me to contact the airline directly.

2026幎10月15日
自発的なレビュヌ
Skycop ロゎ

Skycop からの回答

Hello Gabriella,

We’re sorry that you’ve been waiting so long for your compensation and understand your frustration with the lack of clear updates.

We’d like to look into your case and provide you with more information about its current status. Could you please share your claim ID number with us? This will help us locate your claim and investigate the situation so we can provide a more accurate update.

Thank you for bringing this to our attention.

Skycop Team

5぀星のうち5の評䟡

Our flight was delayed due to bad


Our flight was delayed due to bad weather, and we were stranded at the airport.

2026幎10月15日
Skycop ロゎ

Skycop からの回答

Hello Eljo,

We’re sorry to hear that bad weather disrupted your flight and left you stranded at the airport. We understand how stressful that experience must have been.

Thank you for submitting your claim through Skycop! Our team will carefully review your case and do everything we can to help you obtain compensation if your flight is eligible.

We’ll do our best to support you throughout the process and keep you informed of any updates.

Skycop Team

5぀星のうち4の評䟡

De acuerdo al resultado tendrán todas las estrellas verdes

Hay momentos que necesitamos un buen asesoramiento, y creo que ustedes lo cumplen.
Lo importante es el resultado y tendrán mi reconocimiento total.

2026幎10月15日
Skycop ロゎ

Skycop からの回答

Hello Javier,

Thank you so much for your thoughtful words and recognition! We’re delighted to hear that our advice and support made a positive difference for you. Helping our clients navigate the compensation process and achieve the best possible outcome is what motivates our team every day.

We truly appreciate your trust in Skycop and wish you all the best!

Skycop Team

5぀星のうち1の評䟡

Complete ignorance and unresponsiveness

After opening a ticket, there was some initial communication, but they later became completely unresponsive, offering no explanation whatsoever. Despite multiple attempts to reach out—both via direct email and through their support channel—I have received no further response or information from them, even after waiting for several months. Unserious and unprofessional.

2026幎10月15日
自発的なレビュヌ
Skycop ロゎ

Skycop からの回答

Hello Jani,

We’re sorry that you’ve been left without updates.

We’d like to investigate what happened with your claim internally and understand why you haven’t received the follow-up you expected. Could you please share your claim ID number so we can locate your case and look into the situation?

Thank you for bringing this to our attention. We appreciate the opportunity to investigate your concerns.

Skycop Team

5぀星のうち5の評䟡

Flight cancelation claim

Simple application and is easy and quick to complete

2026幎10月15日
Skycop ロゎ

Skycop からの回答

Hello Neno,

Thank you for your feedback! We’re glad to hear that you found the application simple, quick, and easy to complete. We know that dealing with a cancelled flight can be stressful, so we aim to make the claim process as straightforward as possible.

Thank you for choosing Skycop! We’ll do our best to support you throughout your claim journey.

Best wishes,
Skycop Team

5぀星のうち1の評䟡

NO RECOMIENDO QUE TRABAJÉIS JAMÁS CON


NO RECOMIENDO QUE TRABAJÉIS JAMÁS CON ESTA EMPRESA. SON UNOS ESTAFADORES! Mi CASO: 3af5322e
Número de identificación de transferencia de American airline: 1-40934175888.
Otro día más
.. sin tener respuesta alguna.
No te responden los correos electrónicos que es la única manera de tener contactos con ellos, no te responden por WhatsApp, escribes por acá y y te responden con un comentario genérico, desde el 30 de julio de este año que American Airline les ha depositado la indemnización y ellos nada que dan respuesta sobre el dinero y la parte que me corresponde de la indemnización!

2026幎10月15日
自発的なレビュヌ
Skycop ロゎ

Skycop からの回答

Hello Keyla,

We understand your frustration with the long wait. We’re sorry that you’ve had difficulty getting a clear response.

Please be assured that your claim is currently being finalised. Our team is working through the remaining steps, and we’ll provide you with an update as soon as the process is completed.

We appreciate your patience and apologise for the inconvenience this delay has caused.

Skycop Team

5぀星のうち1の評䟡

SCAM SCAM SCAM

Apparently they have the time to answer every review in this website, but they don’t have time to answer the thousand emails all of their clients have sent.
Stop with the lies!!! There’s people waiting a year and a half for money you obviously stole and don’t plan to return back.
Please people don’t believe their lies. DONT USE THIS COMPANY. I’m doing every possible thing to report this to the authorities.

2026幎6月15日
自発的なレビュヌ
Skycop ロゎ

Skycop からの回答

Hello Lucia,

We’re sorry that this experience with Skycop has left you feeling disappointed.

Please be assured that your compensation payout is currently being finalised. Our team is working through the remaining steps to complete the process, and we’ll keep you informed once there is an update.

We recognise how important it is to receive both your compensation and clear communication, and we apologise for the inconvenience caused.

Best wishes,
Skycop Team

5぀星のうち5の評䟡

Hugh

Our flight was delayed due to bad weather, and we were stranded at the airport.

2026幎10月15日
Skycop ロゎ

Skycop からの回答

Hello Eljo,

We’re sorry your flight was delayed due to bad weather and that you had to spend extra time at the airport. We know how inconvenient and exhausting these situations can be.

Thank you for trusting Skycop with your claim! Our team will carefully review your case and do our best to help you receive compensation if you’re eligible.

We appreciate you giving us the opportunity to assist you and will keep you informed as your claim moves forward.

Skycop Team

5぀星のうち5の評䟡

Feedback

Apreciez modul facil prin care am completat acest formular si pentru promptitudinea raspunsului pe mail, solicitarii mele. Va multumesc pentru suport!

2026幎10月15日
Skycop ロゎ

Skycop からの回答

Hello Michaela-Gina,

Thank you for your lovely feedback! We’re glad you found the form easy to complete and received a prompt response to your request. We know that clear communication and a straightforward process make a real difference, and we’re happy to hear that you felt supported.

Thank you for choosing Skycop! We’ll do our best to continue providing you with helpful support throughout your claim journey.

Skycop Team

5぀星のうち5の評䟡

It was smooth

2026幎10月15日
Skycop ロゎ

Skycop からの回答

Hello Donald,

Thank you for your feedback! We’re happy to hear that you found the process smooth and straightforward. We know how important it is to make claiming compensation as hassle-free as possible, so it’s great to know you had a positive experience with us.

Thank you for choosing Skycop!

Best wishes,
Skycop Team

5぀星のうち5の評䟡

CLEAR

Very easy and clear guidance !

2026幎10月14日
Skycop ロゎ

Skycop からの回答

Hello Georgios,

Thank you for sharing your experience! We’re delighted to hear that you found our guidance clear and the process easy to follow. We know that dealing with flight disruptions and compensation claims can sometimes feel complicated, so we do our best to make every step as simple and straightforward as possible.

Your feedback means a lot to us and encourages our team to keep improving the experience for our clients. Thank you for choosing Skycop!

Skycop Team

5぀星のうち1の評䟡

Ik wil de claim intrekken en krijg geen


Ik wil de claim intrekken en krijg geen contact met skycop. Ik wil geen rechterlijke kosten of dergelijken en ik weet niet hoe ik mijn claim kan annuleren.

2026幎10月14日
自発的なレビュヌ
Skycop ロゎ

Skycop からの回答

Hello,

Thank you for reaching out. We understand your concerns and are sorry you’ve had difficulty contacting us.

We’ll make sure your request is followed up on, and our team will contact you regarding the next steps for withdrawing your claim.

Skycop Team

5぀星のうち5の評䟡

Veloci e preparati

2026幎10月14日
Skycop ロゎ

Skycop からの回答

Hello Samuele,

Thank you for your kind words!

We’re glad you found our service fast and our team knowledgeable. We really appreciate your feedback!

Skycop Team

5぀星のうち1の評䟡

Ne surtout pas utiliser ce site

bonjour, et Attention !!
Skycop n'est pas Air France!! on tombe dessus à cause de l'algorithme ils sont fort la dessus et c'est tout.
Une fois que vous avez entré vos informations de vol pour réclamation, il est trop tard, et vous êtes averti aprÚs que vous allez être amputé de 44% du montant total du remboursement, pour une prestation qui ne vaut rien ! bien vérifier à être sur le site d' Air France ! De plus, Air France a payé sous 1 semaine, et Skycop n'a toujours pas payé aprÚs plus d'un mois !! je ne comprends pas comment air France puisse laisser faire cela. Pour notre part, une fois s'être rendu compte de la 'fraude', on a fait la démarche sur Air France 5 min plus tard, mais il était déjà trop tard. A fuir !!

2026幎9月4日
自発的なレビュヌ
Skycop ロゎ

Skycop からの回答

Hello Philippe,

We’re sorry to hear about your experience and understand your concerns regarding the service fee and payment process.

We’d like to clarify that Skycop’s service fee is clearly stated in our price list, which is available on our website for clients to review. We aim to make our fees transparent so that clients can understand the terms of our service.

If you have any questions about your claim, the applicable fee, or your payment, please contact your claim administrator directly by replying to their latest email. They’ll be able to review your case and provide further clarification.

Best wishes,
Skycop Team

5぀星のうち1の評䟡

Yet again trying to reach out and make


Yet again trying to reach out and make everyone aware of this scam company. I know if I give 1* they can delete it hence the 2*. Honestly not worth any *. Been waiting nearly 1.5 years and nothing. They give lies at the very start saying the solicitor is acting for you even give a fake name etc. please i hope everyone sees this. Go with any other company but believe me stay away from these lying horrible rats. Your welcome Jamie

2026幎10月14日
自発的なレビュヌ
Skycop ロゎ

Skycop からの回答

Hello Jamie,

We’re sorry to hear how disappointed you are with your experience.

We’d like to look into your case and better understand what has happened. Could you please share your claim ID number so we can locate your claim and investigate the situation?

We’d also like to clarify that we do not delete reviews simply because they are negative. We value honest feedback, as it helps us understand our clients’ concerns and improve our service.

Best wishes,
Skycop Team

5぀星のうち1の評䟡

arnaque c est des voleurs depuis le


arnaque c est des voleurs depuis le 04/12/2024 ils ont pris l argent de la companie 400 euros et elles veulent pas me payer c est des voleurs mon numero ticket eff576de

2025幎12月4日
自発的なレビュヌ
Skycop ロゎ

Skycop からの回答

Hello Ben,

Please be assured that your claim is still being worked on and is now in the final stages of processing. We’re doing our best to complete the remaining steps so that we can move forward with the compensation transfer.

Thank you for your patience while the final procedures are being completed.

Skycop Team

5぀星のうち1の評䟡

Unacceptable Delays – Still No Progress on Claims #89e44c3a and #6650b730

Dear Skycop Team,

It has now been 56 days since my last public complaint on August 19, 2026, and I am extremely disappointed to see that absolutely no visible progress has been made regarding my two compensation claims:

Claim #89e44c3a – Pegasus Airlines

Claim #6650b730 – AJet

Both claims are still showing the exact same status: “Awaiting airline response.”

I have already contacted Skycop multiple times and publicly requested detailed information about these cases. Yet I have received no meaningful explanation regarding what actions have actually been taken.

How long does Skycop expect its customers to wait for an airline response? Months? Years?

Skycop is supposed to actively represent passengers and pursue compensation claims, not simply leave cases indefinitely pending without providing transparent updates.

I now request immediate written confirmation of:

The exact dates on which both airlines were last contacted.

Whether any formal follow-up, escalation, or legal action has been initiated.

What Skycop intends to do if the airlines continue to remain unresponsive.

A concrete timeline for the next action on each claim.

I no longer consider “awaiting airline response” an acceptable explanation after such an extended period.

If Skycop is unable or unwilling to pursue these claims effectively, I expect a clear explanation of why and what options are available to me.

I am requesting a substantive response from a responsible case manager, not another generic or automated message.

I expect transparency, accountability, and concrete action.

Kind regards,
Duygu Canpolat Taydaş

2026幎10月14日
自発的なレビュヌ
Skycop ロゎ

Skycop からの回答

Hello Duygu,

We understand your frustration with the lack of visible progress and the need for clearer updates on both claims. We’re sorry that the wait has been so disappointing.

Please be assured that neither claim has been forgotten, and both are being actively worked on.

One of the claims is about to be forwarded to our legal team, as the airline has not been cooperating smoothly with the claim process, and the other is awaiting the resolution of a similar claim involving the same situation. The outcome of that case may help us move your claim forward as well.

We understand that you expect more clarity after such a long wait, and we appreciate your patience while we continue working on both cases.

If you have any questions, you can contact your claim admin by replying to the latest message you have received from Skycop.

Best wishes,
Skycop Team

5぀星のうち1の評䟡

SKYCOP CONTINUA SEM RESOLVER O PROBLEMA


SKYCOP CONTINUA SEM RESOLVER O PROBLEMA APÓS MAIS DE 1 ANO

Após a minha reclamação pública, a Skycop respondeu com uma mensagem genérica a pedir paciência e a informar que o processo seria encaminhado para um administrador de reclamações. No entanto, na prática, nada mudou.

Continuo sem receber o valor que me é devido, apesar de possuir todos os comprovativos de pagamento e de a própria companhia aérea ter confirmado oficialmente que o montante foi pago em outubro de 2025.

Já enviei dezenas de e-mails ao longo de vários meses sem obter qualquer resposta concreta. Sempre que apresento uma reclamação, recebo apenas respostas automáticas e promessas vagas de que o caso será analisado. Entretanto, o problema mantém-se sem solução.

Estamos a falar de um processo que se arrasta desde maio e de dinheiro que me pertence. A falta de comunicação, transparência e resolução por parte da Skycop é inadmissível.

Não pretendo mais mensagens padronizadas nem pedidos de paciência. Pretendo apenas aquilo que me é devido: uma resposta concreta, a regularização da situação e a devolução do valor que comprovadamente me pertence.

Referência do processo: 9306E70A

A todos os potenciais clientes, recomendo que leiam atentamente as inúmeras reclamações existentes antes de recorrerem aos serviços desta empresa. A minha experiência tem sido marcada por atrasos injustificados, falta de resposta e ausência total de resolução.

2026幎10月14日
自発的なレビュヌ
Skycop ロゎ

Skycop からの回答

Hello Cátia,

We understand your frustration. We’re sorry that the situation remains unresolved and that our communication has not met your expectations.

Please be assured that we’re doing everything within our power to move your claim towards finalisation. Some final procedures still need to be completed, and these require time and careful attention before we can proceed with the compensation transfer.

We recognise that you’ve already waited far too long, and we’re sorry that we cannot provide a resolution just yet.

Skycop Team

5぀星のうち3の評䟡

I am waiting too long now without any response.

I am waiting too long now without any response. From starting sept claim on 6 hours delay Corendon flight cur to a'dam. Immediately claimed via Skycop.

2026幎10月12日
自発的なレビュヌ
Skycop ロゎ

Skycop からの回答

Hello,

Thank you for submitting your claim through Skycop. We’re sorry to hear about your experience at the airport.

Could you please share your claim ID number with us? This will help us locate your case and look into the situation.

Thank you for your patience!

Best wishes,
Skycop Team

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