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Am avut o experienÈÄ foarte bunÄ cu Skycoop Èi sunt mulÈumit de serviciile oferite. Totul a fost destul de simplu Èi bine organizat, iar comunicarea cu echipa a fost rapidÄ Èi clarÄ. Mi-au explicat p... ãã£ãšèŠã
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Richiesta #3bbb8ce1 Dopo tre anni dal volo, diversi ticket aperti e due recensioni a una stella ancora non ho ricevuto nulla. Ogni volta che scrivo una recensione qualcosa sembra muoversi, poi sp... ãã£ãšèŠã
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Our Wizz Air flight was significantly delayed. We had to wait for a long time, and boarding began at around 00:15. After boarding the aircraft, we had to remain on board while the plane was being... ãã£ãšèŠã
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Case #9b6cf460 I wrote a second one star review on 10/5/2026 based on my experience with Skycopâs handling over my Swiss Air delay. The airline paid Skycop in June 2026, could be even earlier. The... ãã£ãšèŠã
Has your flight been delayed, cancelled, or overbooked? With Skycop, you can trust that you will receive maximum compensation for any flight disruption, quickly and easily. Skycop's mission is to empower travelers to become informed consumers of air travel and to ensure that airlines are held accountable for their services. IMPORTANT: A success fee is only applied only after the case is successfully won and compensation is received from airlines.
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Llevo con esta reclamación desde diciembre de 2024 y, a dÃa de hoy, octubre de 2026, sigo sin recibir la compensación ni una explicación clara por parte de Skycop.
Mi reclamación es la #3c9af57e, correspondiente a un vuelo de Emirates de diciembre de 2024.
Después de más de un año de tramitación, Skycop me pidió finalmente mis datos bancarios y la documentación del otro pasajero para realizar el pago. El estado de la reclamación pasó a âPreparando tu pagoâ, por lo que parecÃa que el proceso estaba prácticamente terminado.
Sin embargo, el dinero nunca llegó.
El 29 de mayo de 2026, después de reclamar, Skycop me respondió que habÃan detectado un problema, que su departamento financiero ya habÃa sido contactado y que darÃan prioridad a mi pago para que llegara a mi cuenta lo antes posible.
Han pasado más de cuatro meses desde entonces y sigo sin cobrar.
Además, para mi sorpresa, el estado de la reclamación volvió posteriormente de âPreparando tu pagoâ a âEsperando la decisión sobre la compensaciónâ, sin ninguna explicación.
He escrito varias veces pidiendo algo tan básico como que me confirmen si Emirates ya ha pagado la compensación a Skycop, por qué mi pago llegó a estar en preparación y cuál es realmente la situación actual. Mi última reclamación formal fue el 14 de agosto y ni siquiera he recibido una respuesta sobre el fondo del asunto.
Después de casi dos años desde el vuelo, lo más frustrante ya no es solo no haber cobrado, sino la falta absoluta de información y la contradicción entre los distintos estados y comunicaciones de Skycop. Solo dan respuestas genéricas.
Mi experiencia hasta ahora es muy negativa. Espero poder actualizar esta reseña si finalmente Skycop responde, aclara qué ha ocurrido y realiza el pago pendiente.
Skycop ããã®åç
Hello Ana,
Weâre sorry for the long wait and, especially, for the lack of clear information regarding your claim. We understand how frustrating it is to receive different updates without a clear explanation.
Your claim administrator has been informed about your concerns and will take a closer look at your case as soon as possible. They will review the situation and provide you with the relevant information.
Due to the increased volume of claims being submitted, response and processing times may unfortunately be longer than usual. Our team is working to handle each case as quickly and carefully as possible.
We apologise for the inconvenience and appreciate your patience while your case is being reviewed.
Best regards,
Skycop Team
Skycop ããã®åç
Hello,
Thank you for your kind feedback! Weâre pleased to know that our service was helpful to you. Your feedback means a lot to our team, and weâre glad we could make things a little easier.
Best wishes,
Skycop Team
Skycop ããã®åç
Hello Marco,
Itâs great to hear that everything went smoothly for you! Thank you for taking a moment to share your experience with us. We hope the rest of your claim journey goes just as well, and weâll be here to support you along the way.
Best regards,
Skycop Team
Skycop ããã®åç
Hello Antonia,
Thank you for taking the time to share your experience! Weâre happy to hear that you found the process clear and easy to complete. We always aim to make submitting a claim as straightforward as possible, so itâs great to know that everything was easy to understand.
We truly appreciate your feedback and your trust in Skycop.
Best regards,
Skycop Team
Skycop ããã®åç
Hello,
Thank you, Mai! We truly appreciate you taking the time to share your kind words. Weâre happy to know that our team was able to help you with your claim and make the process a little easier.
Best wishes,
Skycop Team
Buonasera, vorrei richiedere il rimborso del biglietto aereo a causa del forte ritardo del volo. La partenza era prevista alle ore 13:00, ma il volo Ú stato posticipato di circa 9 ore. Potete indicarmi come posso fare la richiesta di rimborso? Grazie.
Skycop ããã®åç
Hello Muca,
Good evening! Weâre sorry to hear about the significant delay to your flight. If youâd like to check whether you may be entitled to compensation, you can submit a claim through our online claim form on the Skycop.com website.
Our team will then review the details of your flight and claim.
Best wishes,
Skycop Team
This company continues to ignore all our correspondence eight months after acknowledging that BA paid them our compensation in January. We are still trying to get what is due to us paid but there are MANY people claiming the same. I think they must be a scam company.
Skycop ããã®åç
Hello Nicola,
Your claim is currently undergoing legal proceedings, and our legal team is actively handling your case. As legal matters can involve additional steps and requirements, each claim needs to be reviewed carefully, and the timeframe can vary depending on the circumstances of the case.
Please be assured that your claim remains active and that we are committed to moving it forward and working towards securing the compensation you are entitled to.
We will keep you informed of any significant developments. If you have any questions in the meantime, please feel free to contact us.
Best wishes,
Skycop Team
Wat een slechte ervaring zeg!
In 2023 een claim ingediend, na veel mailen en wachten eindelijk een reactie en vragen ze om mijn bank gegevens om het bedrag uit te betalen. Ik heb alles ingevuld en vervolgens hoor je helemaal niks meer van ze ! Ook meerdere keren weer gemaild wanneer ze gaan uitbetalen maar reageren nergens op !
Kortom in 2023 een claim
Ingediend en inmiddels 4 jaar verder nog steeds aan het wachten..
Skycop ããã®åç
Hello Joffry,
Weâre sorry for the long wait and the lack of communication regarding your payment. We understand how frustrating it must be to have been waiting for so long after providing your bank details.
We will take a closer look at your claim to review its current status and progress. Once we have more information, we will update you by email regarding the next steps.
Thank you for your patience while we look into this.
Best wishes,
Skycop Team
Jâai déposé une demande pour mon voyage au Maroc, dont le retour a été annulé ⊠tout le monde redescend de lâavion est débrouillez vousâŠ.!!! Je suis dans lâattente de mon remboursement depuis plus demande 10 moisâŠ!!!!!ð¡ð¡ð¡ð¡ð¡ð¡ð¡ð¡plus aucune nouvelle, tout le monde sâen fou⊠nâattendez rien de ce site, UNE GROSSE ARNAQUEâŠ
Skycop ããã®åç
Hello Nadine,
Weâre sorry to hear about your experience and the long wait for an update. Weâd like to take a closer look at your case and better understand what is causing the delay.
Could you please provide your claim ID number? This will allow us to identify your claim in our system, review its current status, and investigate the situation more efficiently.
Best regards,
Skycop Team
En junio me enviaron un correo confirmando que mi reclamación nº 8b229c2f con Air France estaba en la fase final. Proporcioné inmediatamente todos los datos bancarios y documentos solicitados. Han pasado meses y siguen sin transferir mi dinero. Exijo una respuesta inmediata y la transferencia de mi indemnización.
Cabe destacar que el vuelo que sufrió retraso fue en diciembre de 2024. Desde esa fecha hice la reclamación y sigo esperando la finalización...
Pongo 3 estrellas y no 1, porque ha habido avances, y han respondido a mis correos.
Skycop ããã®åç
Hello Diego,
We understand your frustration with the time this claim has taken, especially after providing the requested bank details and documents.
Your claim is still being worked on by our team, and we will continue with the necessary steps to bring the process to completion. Once the compensation process is finalised, we will proceed with the next steps regarding your payment.
Thank you for your patience and for recognising the progress made so far.
Best regards,
Skycop Team
Skycop ããã®åç
Hello,
Thank you, Albert! Weâre glad to hear that your experience so far has been positive and that you feel hopeful about the outcome. We truly appreciate your trust in Skycop and will do our best to help with your claim.
Best wishes,
Skycop Team
The reporting system was clear and approachable and expect speedy result
Skycop ããã®åç
Hello Benjamin,
Weâre glad to hear that you found the claim process clear and easy to navigate. We appreciate your trust in Skycop and hope we can deliver a smooth and positive outcome for you.
Best regards,
Skycop Team
Ce sont des menteurs!!! Câest une grosse perte de temps. Jâattends mon argent depuis 3 ans et rien se passe
Skycop ããã®åç
Hello Elton,
Weâre sorry that youâve had to wait so long for your compensation, and we understand how frustrating this must be after such a long period.
Due to the high volume of claims our team is currently handling, some cases may take longer than usual to process. However, our team is continuing to work on the outstanding claims and is doing its best to move the process forward.
We apologise for the delay and appreciate your patience.
Best regards,
Skycop Team
Pessimi...Ú passato un anno e non ho ricevuto ancora il risarcimento.
Dopo numerose mail mi hanno scritto che entro il 14 settembre avrei ricevuto il rimborso,oggi Ú il 29 settembre e ancora niente.
Mai più....!!!!!
Skycop ããã®åç
Hello Sharon,
Weâre sorry that youâve been waiting so long for your compensation. We understand how frustrating this must be.
We will carry out an internal investigation regarding your claim to clarify what has happened with the payment and why it has not reached you yet. Once the investigation is completed, we will provide you with an update on the situation.
We sincerely apologise for the continued delay and inconvenience.
Best wishes,
Skycop Team
Skycop ããã®åç
Hello Izabela,
Weâre sorry to hear you had a bad experience with Wizz Air. Weâll do our best to help you with your claim and work towards getting the compensation you may be entitled to.
Best wishes,
Skycop Team
Skycop ããã®åç
Hello,
Thank you, Regine! Weâre glad to hear that providing the necessary information was easy and straightforward. We appreciate you choosing Skycop!
Best wishes,
Skycop Team
Skycop just replied to my Trust pilot review. Again asking for my Claim ID. Donât seem to have 1. Funny that again people stay away you will either never get your money or waste so much of your precious time getting nowhere like me.
Skycop ããã®åç
Hello,
We understand your frustration. However, without your claim ID number, weâre unable to identify your specific claim and look into the situation.
Providing your claim ID will allow us to locate your case and investigate the matter more efficiently, so we can provide you with relevant information rather than a general response.
Best regards,
Skycop Team
Skycop ããã®åç
Hello,
Thank you, Ariadni! Weâre glad to hear that everything was easy to understand. We appreciate you choosing Skycop and sharing your experience!
Best regards,
Skycop Team
Skycop ããã®åç
Hello Gledis,
Thank you so much for the kind words! Weâre really happy to hear you had a great experience with Skycop.
Best wishes,
Skycop Team
Skycop ããã®åç
Hello Aya,
We truly appreciate you taking the time to share your review. Weâre happy to hear that youâre enjoying your experience with Skycop!
Best wishes,
Skycop Team
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