Slater Byrne Recoveries レビュヌ 

601
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TrustScore 5段階評䟡の4.5

4.6

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5぀星のうち5の評䟡

Shaun from Slater Byrne has provided us with excellent service, we've gone on to recommend him to multiple clients since. No one wants to be in a situation were they need debt collection but knowing y... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Just want to say a huge thankyou to Sandra and David for all their help, support and hard work. You guys are amazing and we will be highly recommending Slater Byrne Recoveries to anyone who needs assi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We’ve had a fantastic experience with Slater Byrne Recoveries. Their team is easy to deal with, quick to respond, and genuinely great at what they do. They’ve made what can often be an uncomfortable p... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Wally and Tania is very great on their job! I just submitted some accounts for assistance in chasing payments and after a day or two, our client has paid their outstanding invoices! It's awesome that... もっず芋る

䌁業が回答したした

䌁業情報

  1. 債暩取立䌚瀟
  2. 金融コンサルタント

圓該䌁業による蚘述

Slater Byrne Recoveries are the most recommended debt collection agency in Brisbane, with over 400 independent reviews from satisfied clients. We use a simple yet fast and highly effective process to recover debts for our clients and help them improve cashflow. We require no admin, annual, or sign-up fees—and you only pay us when we successfully recover your debts. This way, you won’t have to worry about additional costs! Contact us today on 1300 794 290 for a free consultation. Services Offered: - Obligation-free consultation - Straightforward, streamlined process that will see results in 3 weeks - Highly trained staff with over 100 years of experience - 24 Hour Access to our Online Portal - Regular updates from your Account Manager - Everyday access to your Account Manager via email and phone - No Collection, No Commission. We operate on a “no win, no fee” basis. Industries we do not collect from: - Consumer Rental Debt - Childcare - Veterinary - Gym memberships - White Goods Hire/Rental Our commission charges are paid at a percentage of the outstanding debt we collect. If you have a signed written agreement from your customer, which states that they have agreed to pay these fees, we can add these fees on top of the amount we collect from your debtor. If a matter proceeds legally, you will be pre-quoted with the costs. Legal action fees are mostly recoverable; however, they are at the discretion of the court. We try to recover every expense and, if you obtain a judgment, interest will be added on top of the amount you are awarded from the date of the debt.


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4.6

優良

TrustScore 5段階評䟡の4.5

601件のレビュヌ

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4.6

すべおのレビュヌ

(601)

過去12か月のレビュヌ数: 22ä»¶

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5぀星のうち5の評䟡

Professional, Responsive and Highly Effective

I had an excellent experience working with Michelle and the team at Slater Byrne Recoveries. Michelle was professional, responsive and kept me informed throughout the entire recovery process. She took the time to understand the circumstances, communicated clearly and handled the matter efficiently from beginning to end.

Most importantly, the outstanding debt was successfully recovered. I would have no hesitation recommending Michelle and Slater Byrne Recoveries to any business seeking a reliable, knowledgeable and effective debt recovery service.

2026幎7月20日
自発的なレビュヌ
5぀星のうち1の評䟡

1 STAR

1 STAR - DO NOT USE SLATER BYRNE RECOVERIES - MISLEADING & NEGLIGENT

I hired Slater Byrne Recoveries for Case 152552 on a No Win No Fee basis. Terminated after 23 days due to serious misconduct.

WHAT THEY DID WRONG:

1. FALSE LOD CLAIM: On 04-May-2026 Michelle Millar emailed me stating "We have already sent a letter of demand" on 16 April 2026. I requested copy + proof of service by 5PM 5 May 2026. They failed to provide any proof. The LOD was never sent. They lied in writing.

2. IGNORED WRITTEN ADMISSION: My debtor admitted in writing to Courier Please that goods were received. POD signed at debtor's address. Despite this, Michelle demanded "photo of delivery" and claimed signature didn't match. Legally, admission overrides signature disputes. They refused to act on strongest evidence possible.

3. BREACHED NO WIN NO FEE: After 23 days of inaction, Michelle asked "Would you like me to send you a quote" to proceed with legal action. The retainer was No Win No Fee. Demanding upfront payment is breach of contract.

4. OBSTRUCTION: I provided DHL PODs showing debtor's signature pattern. They ignored it. They sided with debtor who had already admitted receipt.

RESULT: I terminated immediately on 6 May 2026. Formal complaints lodged with Legal Services Commissioner Victoria and ACCC for misleading conduct and false statements.

I am now filing VCAT myself with the written admission they ignored.

AVOID: If you have written admission + POD + GPS proof and they still refuse to act, what exactly do they do? They lied about sending LOD,

The deal is off. Zero stars if I could.

Case Ref: 152552
Date Hired: ~14 April 2026
Date Terminated: 6 May 2026

2026幎5月6日
自発的なレビュヌ
Slater Byrne Recoveries ロゎ

Slater Byrne Recoveries からの回答

We reject your allegation of misleading conduct as this has no concrete basis. We clearly explained that while the recovery would be handled on a no win, no fee basis, any VCAT or legal escalation would incur separate costs outside our commission structure. You first came to us wanting assistance with VCAT escalation.

Furthermore, the debtor being referred did not admit to personally receiving the goods, which was key and requires further evidentiary assessment before legal escalation. Our team acted in accordance with our standard review and recovery processes that include assessing the strength of evidence and potential risks.

5぀星のうち5の評䟡

A Lifesaver for Small Business Owners

As a business owner of 24 years, chasing unpaid invoices is one of the most frustrating and time-consuming parts of running a business. It can be incredibly stressful and time-consuming. Over the years I had tried everything — reminders, phone calls, emails, and being patient — but unfortunately some clients simply avoid payment.

That’s when I turned to Slater Byrne Recoveries, and I’m so glad I did.

From the very first interaction their team was professional, knowledgeable and and incredibly effective.. They took the time to explain the process, handled everything with confidence, and most importantly they achieved results. Debts that I had almost given up on were successfully recovered.

What impressed me most was how easy they made the whole process. Once the matter was handed over to them, the stress was lifted from my shoulders. Their communication was excellent and they kept me informed every step of the way.

Because of the positive experience I had previously, I have recently engaged Slater Byrne Recoveries again to assist with another outstanding debt. That alone says everything about the trust and confidence I have in their service.

If you are a business owner struggling with overdue accounts, I highly recommend speaking with Slater Byrne Recoveries. They are professional, persistent, and truly know how to get results.

Thank you to the team for the outstanding work you do and for supporting small businesses like mine.

2026幎3月1日
自発的なレビュヌ
Slater Byrne Recoveries ロゎ

Slater Byrne Recoveries からの回答

Thank you very much! It is so great hearing this from you.

5぀星のうち5の評䟡

Excellent service from Slater Byrne!

Shaun from Slater Byrne has provided us with excellent service, we've gone on to recommend him to multiple clients since. No one wants to be in a situation were they need debt collection but knowing you have someone like Shaun working with you makes the situation better. Highly recommend!

2026幎2月20日
自発的なレビュヌ
Slater Byrne Recoveries ロゎ

Slater Byrne Recoveries からの回答

Thank you very much, we love hearing these from you!

5぀星のうち5の評䟡

Professional and easy to deal with

We’ve had a fantastic experience with Slater Byrne Recoveries. Their team is easy to deal with, quick to respond, and genuinely great at what they do. They’ve made what can often be an uncomfortable process feel straightforward and well managed, and the results have been outstanding. We really value their support and wouldn’t hesitate to recommend them.

2025幎7月24日
自発的なレビュヌ
Slater Byrne Recoveries ロゎ

Slater Byrne Recoveries からの回答

Thank you for this warm review, Anna! It has been equally great working with you.

5぀星のうち1の評䟡

Spammers

Spammers. I get emails saying " we miss working with you etc " I`ve never had any dealings with thm in the past. Just spammers, avoid.

2026幎3月2日
自発的なレビュヌ
Slater Byrne Recoveries ロゎ

Slater Byrne Recoveries からの回答

Hi Paul, we're sorry to hear this. If you had previously made an enquiry, your email may have been added to our mailing list, or there may have been an oversight. However, you can unsubscribe at any time by clicking the unsubscribe button in the email. This will automatically remove you from our future communications. We also requested your email through Trustpilot, to remove you on our end as well. Thanks.

5぀星のうち5の評䟡

Highly recommend Slater Byrne

Slater Byrne were so professional and efficient with their debt recovery process. They were not only about to initiate contact from the debtor (which I had been unsuccessful with), but set them up on a payment plan and retrieved the outstanding amount. They were prompt with follow ups and keeping me in the loop.

2026幎2月4日
自発的なレビュヌ
5぀星のうち5の評䟡

After being ghosted by the debtor

After being ghosted by the debtor, I was referred to Slater Byrne by a friend, and the debt has finally been recovered! Amazing experience communicating with the team, everything was handled professionally. Special thanks to Shaun for handling my case, Shaun provided detailed feedback while establishing contact with the debtor and arranging the payments. Highly recommend

2026幎1月30日
自発的なレビュヌ
5぀星のうち1の評䟡

Not reliable or trustworthy

UPDATE: Your response is completely inaccurate. The debtor responded with significant untruths for which I had signed documents and contracts from the debtor *proving* they were untrue. All of these documents were provided to Sandra along with a very detailed explanation and exhibits. She chose not to respond to the debtor with this information.

I also gave her very clear directions, asking that my response be sent to the debtor. Sandra chose instead to ghost me. There was no advocacy for me at all.

Also, Liam and I had a very detailed discussion about the commission. The unpaid contract was a few months old. Liam and I discussed that fact and what the commission would be, which was not 15%. Slater Byrn charged me the 15%, and Liam and Sandra refused to acknowledge our agreement or to discuss it.
_____________

My experience is that they were not interested in recovery. They were only interested in referring to an attorney. I had signed contracts and extensive proof (in writing) of many significant lies from the debtor. Slater-Byrne refused to use them or discuss further action and ghosted me. They also did not abide by the fee agreement that was agreed upon between Liam and me. Since they ignored my requests to schedule a meeting to discuss these matters, it was impossible to resolve. They were happy to meet and discuss getting my business, but once they got it, they lost interest.

2025幎12月11日
自発的なレビュヌ
Slater Byrne Recoveries ロゎ

Slater Byrne Recoveries からの回答

Hi Deberah,

We acknowledge your feedback and appreciate your review.

We at SBR always take feedback and concerns seriously. We always thoroughly review matters in detail.

In line with your matter, our records show that we have engaged with you on a commission only basis, of 15%. To break this percentage, this was 5 % and an additional 10% as indicated in the Clause 4 of our Terms and Condition since the debt was older than 2 years old. Throughout the course of the recovery, we successfully collected funds on your behalf. No fees were charged beyond that agreed commission on any amounts we recovered.

When the matter furthered, the debtor became legally represented, and a formal response was issued via their solicitor. At the point, we were required to correspond directly with the appointed solicitor in accordance with the Australia Debt Collection Guidelines. A detailed advice outlining your options on how to move the case forward, including accepting their offer, rejecting it, or proceeding with a legal action, was provided to you as well.

We fully understand your part in having strong concerns regarding the accuracy of the solicitor's statements. You even provided supporting documentation. We reviewed these materials, however, we also advised that disputing or challenging those assertions without a clear legal position or formal proceedings in place would be unproductive within the scope of standard debt recovery.

Your specific instructions on how you wished for us to proceed were sought. However, without a clear direction, we were unable to respond further. We also advised that continuing communication without defined position could expose the process to compliance risks that include but not limited to potential claims of harassment, since legal representation was already in place.

Without further instructions, the matter reached the limits of the standard recovery process, and we advised that the file would need to be closed unless you wished to proceed with legal action.

Here in SBR, we pride ourselves in being committed to acting in our clients' best interests while ensuring compliance to applicable regulations.

What we can assure you is your matter had been dealt accordingly.

5぀星のうち5の評䟡

Just want to say a huge thankyou to


Just want to say a huge thankyou to Sandra and David for all their help, support and hard work. You guys are amazing and we will be highly recommending Slater Byrne Recoveries to anyone who needs assistant like we did. You have been so easy to deal with, very informative and kept us updated every step of the way. Thankyou Again

2025幎12月11日
自発的なレビュヌ
Slater Byrne Recoveries ロゎ

Slater Byrne Recoveries からの回答

Thank you, Kayla, for your fantastic feedback! We’re so pleased to know you had a seamless experience and that our team was able to deliver quick and effective results. We appreciate your recommendation and look forward to working with you again!

5぀星のうち5の評䟡

Great results

After our first contact with Liam we were put onto David Luciani who from the start was amazing and straight to the point . His knowledge of the law and recovery structure and dedication to our account was first rate resulting in us getting the full owed amount paid within 6 weeks

2025幎10月11日
自発的なレビュヌ
Slater Byrne Recoveries ロゎ

Slater Byrne Recoveries からの回答

Thank you, Sean, for your fantastic feedback! We’re so pleased to know you had a seamless experience and that our team was able to deliver quick and effective results. We appreciate your recommendation and look forward to working with you again!

5぀星のうち5の評䟡

I wish I contacted them sooner!

At the point of nearly giving up on receiving payment for a long overdue invoice - a friend referred Slater Byrne Recoveries.
I thought it couldn’t hurt to see if they could help. I was blown away by the service - and most importantly - the result! I will definitely be using them in the future.

2025幎11月5日
自発的なレビュヌ
Slater Byrne Recoveries ロゎ

Slater Byrne Recoveries からの回答

Thank you, Freya, for your fantastic feedback! We’re so pleased to know you had a seamless experience and that our team was able to deliver quick and effective results. We appreciate your recommendation and look forward to working with you again!

5぀星のうち5の評䟡

Awesome service

Awesome service. We have had a smooth and easy experience with a great result

2025幎10月15日
自発的なレビュヌ
Slater Byrne Recoveries ロゎ

Slater Byrne Recoveries からの回答

Thank you for dropping by and giving us a review Clair. We really appreciate the recommendation. Looking forward to doing business with you again. Cheers!

5぀星のうち5の評䟡

Phenomenal turn around

Phenomenal turn around, loved the response rate to making sure everything was ticked off, thanks heaps for your assist.

2025幎9月26日
自発的なレビュヌ
Slater Byrne Recoveries ロゎ

Slater Byrne Recoveries からの回答

Thank you for dropping by and giving us a review Weenu. We really appreciate the recommendation. Looking forward to doing business with you again. Cheers!

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