Exceptional service today by James and Natalija in the Hull store. Both were excellent when my Daughter and I were looking at sofas for her first home- very knowledgeable, friendly, no sales pressure... もっと見る
企業が回答しました
所在地
所在地を変更Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD Hull, GB
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Sales staff Gary was brilliant, even when I said I was going to have a look at the other furniture stores on the complex. I chose a settee and chair, then changed my mind and finished buying the mo... もっと見る
企業が回答しました
Fantastic - the team were very informative but not not pushy. Great sales team. Charlotte and Holly were both wonderful. Sofa is exactly what we are looking for.
企業が回答しました
Please take note Sofology. The buying experience was great - your salesman knows his stuff, however....why keep reminding me to do a trust pilot report when we haven't received the goods yet, and won... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
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Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD, Hull, 英国
4.8
優良
2496件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The guy I dealt with was very helpful
The guy I dealt with was very helpful, pleasant and not at all pushy.
2026年6月17日
Sofology - Hull からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
We had a great experience at sofology
We had a great experience at sofology, Nat really looked after us every step of the way she explained everything in thorough detail and made sure we were happy at each stage. Nat gave us drinks and was friendly with our two children. We would definitely use sofology again
2026年6月14日
Sofology - Hull からの回答
Hi there, thank you for your review. Another great review for Nat, we will make sure to pass this on! Have a nice day.
Sofology - Hull からの回答
Thank you for awarding us 5 stars!
Pleasant experience, again!
Once again great experience buying from Sofology… very little hassle, given time to find the right sofa and Chris was a great help during order process, wouldn’t go anywhere else to get a sofa!
2026年6月5日
Sofology - Hull からの回答
Hi there, thank you for your review. Another great review for Chris, we will make sure to pass this on! Have a nice day.
Great experience....left to look…
Great experience....left to look round...answered our questions with confidence.
2026年6月11日
Sofology - Hull からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Sofology - Hull からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Sofology - Hull からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent knowledgeable staff
Excellent knowledgeable staff, very helpful without being overly pushy. Excellent customer service as I needed to change some of my order details the following day, the staff member was very helpful with this and it wasn’t a problem. I would highly recommend.
2026年5月31日
Sofology - Hull からの回答
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Sofology - Hull からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great in store experience
Great in store experience, pending delivery of our new sofa and chair. Looking forward to receiving them…
No pressure to buy, left to browse and approach sales assistant when needed.
2026年5月25日
Sofology - Hull からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Nat made our experience great this…
Nat made our experience great this staff member was knowledgeable and friendly and made us laugh.
She explained everything in great detail answered all our questions we had a lot ! She also guided us through payment ensuring everything we asked for was included in the final order which I did over the phones very good experience thank you Nat.
2026年5月19日
Sofology - Hull からの回答
Thank you for this amazing review :-)
A great service in the Hull store
A great service in the Hull store, very friendly and helpful with good advice.
2026年5月17日
Sofology - Hull からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofology - Hull からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Holly was great
Holly was great! Really helped and was very patient with us as we found it hard to make decisions. Thank you holly
2026年5月14日
Sofology - Hull からの回答
Hi there, thank you for your review. Another great review for Holly, we will make sure to pass this on! Have a nice day.
No pressure
No pressure, salesman told us his name (Steve) and to look round and try sofas out and let him know if we needed help and he was so polite
2026年5月12日
Sofology - Hull からの回答
Hi there, thank you for your review. Another great review for Steve, we will make sure to pass this on! Have a nice day.
Brilliant service
Brilliant service, it was an enjoyable experience buying a sofa Charlotte Harrington was my sales assistant in hull and I would highly recommended any of my friends or family to use her, over all a very friendly store with no pressure to buy
2026年5月9日
Sofology - Hull からの回答
Hi there, thank you for your review. Another great review for Charlotte, we will make sure to pass this on! Have a nice day.
Sofology - Hull からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
we were able to browse with no…
we were able to browse with no pressure. Your staff member Gary in the Hull store was brilliant, giving us advice and above all the time to consider what is after all an expensive purchase. He is a credit to the store and the company
2026年5月7日
Sofology - Hull からの回答
Thank you for awarding us 5 stars!
Really friendly staff so good we bought…
Really friendly staff so good we bought a sofa and chair.would recommend to friends staff was so helpful not over powering and know what they were talking about
2026年5月1日
Sofology - Hull からの回答
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
The customer care has always been great.
The customer care has always been great. Gary is the person we normally deal with and we can say everything runs smoothly.
2026年4月29日
Sofology - Hull からの回答
Thank you for sharing your experience Mr Foster :-)
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