Speedy Drive Car Rental UAE レビュー 

As described in the reviews before this company is a pure scam, would give them zero stars if possible. They just randomly deduct money from your credit card without confirmation. All communication is via WhatsApp where you are ignored or treated like crap most of the time. Also, they hold the deposit and don't pay it. Even after several reminders. Please do yourself a favor and never rent from this company. It is a waste of time and you get ripped off. You end up paying much more than other reputable landlords. Pure fraud!

This is a disgusting organisation. On top of their unprofessional, non transparent and unethical business practices they are also a bunch of arrogant dishonest individuals. They dont even deserve 0 stars. They deserve not to be allowed to do business. I intend to open a complaint with UAE authorities

I do not know what kind of strategy they are following. The main target is to sweep customers, trying in any legal and illegal ways to hold the deposit, and using any excuses to return customers’ money.
Fraud, layers and never care about anything but to find ways to get any money in anyway from customers.
Customers for them are disposable.

Charged me 350 AED for small scratch which was smaller than my nail finger. Will never use them again!

I was delivered a dirty car by Speedydrive and the driver was very reluctant that I not even mention that on the acknowledgement of receiving the car. Speedydrive has made certain charges to my card and also deducted some amounts from my deposit before returning it. But they have not even clarified or provided an invoice detailing what are these charges for. Emails sent to them on this regard went unanswered.

Customer service is poor! The car was delivered hours late from the requested time, and when asked for a refund, the agent stated that we delivered the car to you why would you ask for a refund? but the fact that it was delivered hours late was not a concern. When asked for a replacement since the vehicle delivered was unstable, there has been no response for more than a day, and I am still following up with them for a replacement. I would not recommend this rental service because of my negative experience!

THE WORST Experience of my life!!! Even 1 star is too much for their behavior and their poor customer service.since day one I had to chase them for overcharging me and never returned my money ,It took them 43 days to refund my deposit which is unacceptable when they promised 30 working days,And when I received my deposit there was actually a another 200 Dirham deduction with absolutely no reason! They basically rip you off in any possible way.Please don’t ever rent any cars from them so they learn how to communicate and respect the customer’s right in the future. Such a shame that these companies still run and there is no legal procedure you could do against them in the UAE.

The worst company ever to have a car renting with, try to avoid them as much as you can, and If you need more details I can share with you from my experience while i was there in Dubai.

They are give you a damaged car almost have scratches everywhere, then when you return it back they mention a new one, they they pay you extra fee for it.

And reception employees and customer service already a big zero they never try to support you and they will do their best to let you pay any extra charges.

Take care and try to went to another organization which will have some ethics

Loay Mohamed

Charged US$ 800 for rim scratches that were already there. Make sure you check and photograph every part of the car and minor scuff. Absolute scam!

The worst rental car service I have ever experienced, they delivered a ruined car and refused to change, with disrespectful staff & horrible customer service.

I will definitely recommend speedy drive. I rented a car from them recently while on a vacation to Dubai for 10 days. Their services was awesome, seamless and they were helpful from me picking up the car, returning it, and also getting back my security deposit. Thanks guys.

Just share my experience from this rental car... I rent for 3 days and return the car.. They tell after 21 days they will return the deposit payment in my account... But it's take two months.. Everyday i call and all operator they very rude even in website online chatting they give you number to call!!! But when you call they tell call costumer care hotline... So i decided go to police to complain... Thanks God he give a website to complain... I download the DUBAI ECONOMY APPLICATION then i complain about the deposit refunded. Then before 7 days they transfer in my account the deposit... Now I'm waiting again for 21 days because i just return the car for the second time😁 if they can't deposit in my account the refunded payment... I will complain again in DUBAI ECONOMY APPS😊

Very poor service. Do not rent with this company, they have poor attitude staffs

A month and a half and they still haven't returned my deposit :(

Please be aware that Speedy Drive Car Rental UAE is the worst Car Rental Company in UAE. The rates are high insist on getting in a contract and trap customers. They don't give any statement of fines and Salik. The Staff is rude and unprofessional. Very poor service. Do not rent with this company, they have poor attitude staffs and car delivery service is very poor they will not come on agreed date and charge you extra Those who have read this message kindly do not take a rent a car from this place.

Speedy charged us 350 AED ($100 USD) for a minor scuff (see attached) which they never proved was from our usage since we used their pick up service. I've rented cars all over the world and have never been charged extra for anything let alone a scuff that can be wiped off with a rag. The policy at every other car rental is that minor scratches/scuffs are part of wear and tear and are not considered damage to charged to the client. I made several attempts to rectify with them on email and whatsapp but it led nowhere. If you're readying this Speedy, please return my money.

UPDATE:
The company did not reach out or provide a way to contact them. They just reply with a generic response on Google and brush it off. I contacted them again because I already had their Whatsapp info and they refused to rectify the excessive fee.

Speedy Drive Car Rental UAE is the worst Car Rental Company in UAE. The rates are high insist on getting in a contract and trap customers. They don't give any statement of fines and Salik. The Staff is rude and un professional. One visit to their office means 2 hours wasted. The tall staff sitting is the orner mocks customers and passes running commentry even when he is not spoken to. The arrogant staff with Tatoos is a bully. I told him that received an email from his office that my contract is over and I have come to return the car he is insisting that one month is balance and I need to pay foreclosing charges even after the Manager is telling his the contract is over the guy with Tatoo is arguing with his Manger. The guy with Tatooand the tall guy dosen't even have minimum balance in their phones to call their service center.I had to give my phone to them to make that call. Thse who have read this message kindly donot take a rent a car from this place.

The service on counter very bad. I was literally waiting to get my contract ready of 40 minutes, and after that I was waiting for 1 hour more to get the car, as all frivers was out for pray, despite though I made a booking for particular time. Personal on place was quite rude and careless and helpless.

Very bad company. It started with me and my boyfriend was gonna rent a car, not knowing what the age limit was and you could still rent a car. We gave all of our details to one of the workers on whatsapp so they booked a car for us. We gave passport and drivers lisence and everything was good . When we arrived they said they couldnt rent the car out beacause we had to be 23 years old and i am 22. But on whatapp they never mention even though we send all our details before going there. The man in the desk was very Rude, didnt say hello when we got there, laughting at me for saying its not okey that we went 1 hour to get there, because we got confirmed renting the car before we went there. He did not appologise, he just said ”it was not me you talked to on whatsapp” It is not acceptable way of treating people, very very bad company. So to Everyone, read the rewievs before booking a car beacause you Will have a verry bad experiens if you book them.

DO NOT USE..... SCAMMERS. LIARS. RUDE. AWFUL CUSTOMER SERVICE TAKE MONEY OUT OF YOUR ACCOUNT........