Sundays Insurance UK レビュヌ 

460
•
TrustScore 5段階評䟡の4.5

4.5

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5぀星のうち5の評䟡

I set up public liability cover for delivering with Amazon Flex as an e-bike rider, but subsequently cancelled as I am now not going to work for Amazon. It was quick and easy to arrange the policy and... もっず芋る

5぀星のうち1の評䟡

A stolen bike is obviously upsetting enough, but luckily I had insurance - or at least that’s what I thought. Sadly my bike was stolen from Central London despite being appropriately locked. When I re... もっず芋る

5぀星のうち5の評䟡

Sundays have always been brilliant from taking out my policy

..communication, speed of response to any questions or concerns etc has always been very prompt and efficient. Very nice and helpful s... もっず芋る

5぀星のうち5の評䟡

Wanted electric bike insurance x 2, used moneysupermarket, Sundays will replace old for new over 3 years old so great as bought second hand. Easy to use website to buy too.

䌁業情報

  1. 保険代理店

圓該䌁業による蚘述

Specialist bicycle insurance in the United Kingdom


連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

460件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.5

すべおのレビュヌ

(460)

過去12か月のレビュヌ数: 155ä»¶

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5぀星のうち5の評䟡

So far so good

So far so good. Easy to setup and and no problems. Good communication throughout. Friendly and helpful service.

2026幎1月5日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

Thank you so much for the kind words! We’re thrilled to hear that the setup process was smooth and that you enjoyed working with our team. We pride ourselves on being there for our customers every step of the way. Welcome aboard!

5぀星のうち4の評䟡

Good value cycle insurance

Good cycle insurance that covers everything I needed at a good price. 2nd year renewal is more expensive though.

2026幎1月19日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

Thank you for the review! We’re glad to hear our coverage has met all your needs over the past year. Regarding your renewal, premiums can sometimes shift due to introductory discounts expiring after 12 months. However, we’d love to see if we can help, so please feel free to reach out to our team directly, and we can review your policy together to ensure you’re getting the best possible rate for your second year!

5぀星のうち5の評䟡

Sundays Insurance; Look no further and get Insured!!

I've never had insurance before and always thought I would get a bad deal out of it from hearing other peoples stories. I've had quite a few stolen up till now; The bike I bought had a 30 day trial with Sundays Insurance so thought I may as well get it covered. Very glad I did continue as I unfortunately had mine stolen from train station six months or so later whilst being at work. I cant thank Laure enough for helping me through the process and keeping me up to date as was daunting at the time. Once all information was sent I had a successful claim and once confirmed had money in my account next working day. The like for like was fantastic but had another bike in mind and was over the moon with cash settlement. Do make sure you get insured and follow the policy rules, they are pretty much common sense but best to be safe than sorry! Have also just bought another bike and added that to policy also. Can't thank Laure and this team enough.

2025幎8月6日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

Thank you so much for sharing your story! We know how daunting that first insurance claim can be, especially when you’ve had bad luck with thefts in the past. We are so glad Laure was able to guide you through it and get you back on two wheels so quickly. We'll be sure to pass your kind words along to her - she’ll be thrilled! Enjoy the new bike, and we’re honored to have you back on cover with us.

5぀星のうち5の評䟡

Great experience with Sundays Insurance, especially Laure, Muller and Wian-David

I unfortunately had to file a claim because my bike was stolen. Special mention is deserved for Laure, Muller and Wian-David. I am very grateful for how they handled my case — they were efficient in processing my claim (requesting evidence, updating me on status, etc), very responsive on phone/email and most importantly, showed compassion during a hard time when my property was stolen. I can’t recommend Sundays Insurance enough and I would definitely take out another policy with them if I have to. Especially Laure, Muller and Wian-David, who are just really good people at Sundays Insurance that make it easy to deal with.

More generally, it was also very easy to sign up with Sundays Insurance and the insurance premium is reasonable.

2026幎1月7日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

Thank you so much for this incredible feedback! While we’re so sorry to hear about the theft of your bike, we are heartened to know that Laure, Muller, and Wian-David were there to support you. We believe that insurance should be about more than just paperwork; it’s about showing compassion when things go wrong. We will be sure to give all three of them a special shout-out today - they will be so happy to hear they made a difference for you. Welcome back, and happy riding on your next bike!

5぀星のうち1の評䟡

What a nuisance to get a quote!!

What a nuisance to get a quote!!! I am giving up, too many questions, I do not know when my bike brand was designed!!! Also, £50 in excess is far too much!

2026幎1月10日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

We're sorry for the inconvenience. We aim for a smooth experience and it sounds like we missed the mark here. Your feedback on the question length and excess costs is noted and appreciated as we look to improve our service.

5぀星のうち5の評䟡

Great service from the staff

Great service from the staff, excellent cover and met my and my grandsons needs. The staff explained everything step by step and a great price too.
Highly recommend Sunday Insurance for your bike cover.

2026幎1月8日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

Thank you so much for the kind words! We’re thrilled to hear that our team could make the process easy for both you and your grandson. Providing clear, step-by-step guidance and great value is exactly what we strive for. Enjoy the rides, and thanks for being part of the Sunday family!

5぀星のうち5の評䟡

Easy set up

Straightforward process, competitive price.

2026幎1月7日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

Thank you for the feedback! We aim to keep things simple and affordable. Happy to have you with us.

5぀星のうち5の評䟡

Easy to sort out

Easy to sort out, clearly explained and I was happy with the quote

2026幎1月7日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

That is exactly what we like to hear! We’re glad the process was smooth and that you’re happy with the quote. Thank you for choosing Sunday Insurance!

5぀星のうち5の評䟡

Bike insurance, thanks Jessica

Jessica was extremely helpful and answered all my questions, very polite and helpful throughout.
Would recommend to all.
Thanks
A & Y

2026幎1月7日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

Thank you so much! We agree, Jessica is a star. We’ll be sure to pass your kind words along to her—she’ll be thrilled to know she made your experience so positive. Thanks for the recommendation!

5぀星のうち5の評䟡

Recommended by Evans where I bought my e-bikes!

Staff called back when they said they would
Information was clear and concise
Quote was very reasonable
Documents emailed were straightforward and extra information on the security lock standards required sent immediately

2025幎12月22日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

Thank you, Jill! We really appreciate you taking the time to share your feedback.

5぀星のうち5の評䟡

Bike insurance

I was looking for an insurance option for my bike and one of my buddies recommended Sundays. The whole website worked really easily. Their response over email was very quick. Hope I never have to use them though

2025幎12月24日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

Hi Hugh, we’re glad you found our website easy to use and our team responsive. Thank you for your feedback!

5぀星のうち5の評䟡

Smooth, frictionless and gimmick free

A very smooth, frictionless quotation to purchase journey with no hidden surprises and clear explanations along the way.

With the greatest of respect, I hope I never have to make a claim, but my pre-purchase research paints the picture of an honest, friendly and helpful company.

2025幎12月22日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

We’re glad to hear that your experience was smooth and straightforward. We appreciate your kind words and look forward to continuing to provide helpful and friendly service. Happy riding to you, Adam!

5぀星のうち4の評䟡

Really easy and hassle free experience


Really easy and hassle free experience for a good insurance cover at a great price.

2025幎12月21日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

Hi Wayne, thank you for your feedback! We’re glad you had a positive experience and are happy with your insurance cover.

5぀星のうち5の評䟡

60 seconds and speaking to a real person

Very suprised to be speaking to a human being after only 60 seconds on the phone , for an insurance company thats amazing.

Superior customer service , everything was explained and updated.

Would highly reccomend for cycle insurance

2025幎12月9日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

Thank you so much! We pride ourselves on our next level customer service and great transparency and overall experience. We appreciate your recognition of the hard work that goes into successfully achieving this. Welcome to the Sundays team!

5぀星のうち5の評䟡

Affordable Cover fantastic service

Laure was fantastic in getting my claim processed and bike replaced within just over a Week

2025幎12月8日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

Thank you for sharing your experience, Kurtis! We are proud of Laure for providing such efficient and helpful service, especially in processing your claim and replacement within a week. We aim to make these situations as stress-free as possible. Enjoy your bike!

5぀星のうち5の評䟡

Good experience with Sundays Insurance


Good experience with Sundays Insurance after my bike got stolen.

Laure was incredibly helpful and I got my full insurance back following supplied CCTV footage and proof of purchase documents

2025幎12月5日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

Amazing news, Benjamin! Huge thanks for the shout-out for Laure. We're happy we could get your full insurance returned so quickly after the theft. We hope you’re back on a new bike soon!

5぀星のうち1の評䟡

Faulty application form

Would not accept the estimated cost of my e-bike in any form

2025幎11月27日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

We are extremely sorry to hear that you are having a difficult time! We have not encountered such a problem before and would love to make it up to you. In order to intervene and try to resolve the matter for you as soon as possible, kindly email us your details to hello@sundaysinsurance.co.uk so we may assist as soon as possible!

5぀星のうち5の評䟡

After having the free months bike insurance


After having the free months bike insurance for a month I was quite happy with the quote for 12 months cover which seemed very reasonable

2025幎10月31日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

Thank you for sharing your experience! We’re really pleased to hear that your free month of bike insurance gave you confidence in our service and that you found our 12-month quote reasonable. It’s great to know our cover is meeting our customers’ expectations, and we’re always here to support you with your bike insurance needs.

5぀星のうち1の評䟡

Terrible help

Terrible help, excess charge of 100 pound meant there was no point in me signing up for insurance to help me cover repairs to the bike.

2025幎11月23日
自発的なレビュヌ
Sundays Insurance UK ロゎ

Sundays Insurance UK からの回答

Hi Rebecca,

Thank you for your feedback. We’re sorry to hear that you’re disappointed.

We’ve looked into your case, and we can confirm that when you activated your 30-day free insurance, you agreed to the policy terms, including the fixed excess that applies to this complimentary cover. Because the repair cost for your puncture was lower than the excess, no claim payment could be made.

Our comprehensive paid policies do offer flexible excess options, allowing customers to choose from three different excess amounts to suit their needs. However, the 30-day free cover has a set excess that can’t be adjusted.

We understand this may be frustrating, and we’re here if you’d like to discuss your options or learn more about the different cover levels available.

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