I set up public liability cover for delivering with Amazon Flex as an e-bike rider, but subsequently cancelled as I am now not going to work for Amazon. It was quick and easy to arrange the policy and... もっと見る
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A stolen bike is obviously upsetting enough, but luckily I had insurance - or at least that’s what I thought. Sadly my bike was stolen from Central London despite being appropriately locked. When I re... もっと見る
Sundays have always been brilliant from taking out my policy……..communication, speed of response to any questions or concerns etc has always been very prompt and efficient. Very nice and helpful s... もっと見る
Wanted electric bike insurance x 2, used moneysupermarket, Sundays will replace old for new over 3 years old so great as bought second hand. Easy to use website to buy too.
企業情報
当該企業による記述
Specialist bicycle insurance in the United Kingdom
連絡先
4.5
優良
459件のレビュー
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Sundays Insurance are great people to do business with
My Turbo Vado SL 2 6.0 EQ Carbon was stolen at the beginning of the month - Sundays Insurance replaced the bike within 3 weeks which I think it is good timescale given the fact that I had only owned the bike for a couple of months prior to it being stolen. I found the staff at Sundays to be incredibly helpful and supportive. My bike has now been replaced and I have n o hesitation to insuring it with Sundays going forward. Sundays Insurance are great people to do business with
2026年2月2日
自発的なレビュー
Sundays Insurance UK からの回答
We are so sorry to hear your new Turbo Vado SL was stolen, but we’re incredibly glad we could help get you back on two wheels so quickly! Three weeks from theft to replacement is exactly the kind of support we aim for. We’ll be sure to share your kind words with the whole team—knowing you're back out riding makes our day. Thanks for trusting us with your new bike!
Laure
Laure. The lady who I dealt with was absolutely fantastic with my claim and e mailed me every step of the way how it was all going. It only took a day and a half from start to completion. Very good service
2026年2月25日
自発的なレビュー
Sundays Insurance UK からの回答
Wow, a day and a half! That is what we love to hear. Claims can be stressful, so we’re thrilled Laure was able to guide you through so quickly and keep you in the loop. We’ll make sure she gets the recognition she deserves for such fantastic service. Thank you for sharing your experience!
Fully comprehensive bike insurance for…
Fully comprehensive bike insurance for a great price. Excellent customer service as well. Thank you
2026年2月20日
自発的なレビュー
Sundays Insurance UK からの回答
Love to see it! We’re thrilled you’re enjoying the peace of mind and the savings. Our team is always here to help you get back on the road. Ride safe and thanks for choosing us Eddie!
Helpful and explains everything
The adviser explained all details regarding my cycle insurance and was very helpful.
2026年2月19日
自発的なレビュー
Sundays Insurance UK からの回答
Clear communication is key! We’re glad our adviser could walk you through the details so you can ride with total confidence. Thanks for the wonderful feedback and welcome to the family Clive!
Easy process
I bought the insurance for my e-bike for a year (March 25)through Churchill Cycle Insurance at a reasonable price. I’ve never had cause to use the insurance but it gave me peace of mind and it was an easy process. Staff are friendly. However, the insurance has now increased by around 30% for this year so I’m considering adding it to my house insurance.
2026年2月20日
自発的なレビュー
Sundays Insurance UK からの回答
Hi Lesley! Regarding the renewal, we completely understand that price is a big factor. We’d love the chance to keep you with us - feel free to DM us or give the team a quick call to see if there’s anything we can do on the premium, or to ensure your e-bike is getting the specialized coverage it might not get on a standard home policy. Thanks for being with us and we hope to keep you on!
Very good claims process
My bike was stolen on Tuesday evening. By Thursday morning, I had my claim processed and delivery arranged for a new bike. It could not have been an easier or smoother process. Sundays did not seek out any 'catches' and all documentation requested was reasonable and straightforward to provide. I will be taking out a new Sundays policy on the new bike.
2026年2月19日
自発的なレビュー
Sundays Insurance UK からの回答
I am so sorry to hear about your bike - having a ride stolen is a gut-wrenching experience. However, I’m incredibly glad we could turn a terrible Tuesday into a much better Thursday for you!
Getting you back on two wheels with zero "catches" is exactly how we aim to operate. We’re already looking forward to protecting your new bike!
Sundays Insurance UK からの回答
Thank you so much for the kind words! We’re thrilled to hear that Philip was able to provide the clear, patient guidance we strive for. We know insurance can sometimes feel like a maze, so we’re glad he could help light the way for you.
I’ll make sure Philip sees this, he’ll be so happy to know he made your experience a positive one!
Cover for my new cycle.
Friendly reminder after having enjoyed a free month's cover, following my initial interest in buying insurance at the end of December '25. I have now purchased my insurance after having all my questions clearly answered. Courteous, patient and clear advice. I'm very satisfied.
2026年2月10日
自発的なレビュー
Sundays Insurance UK からの回答
Thank you for the feedback, Gianni. We believe insurance should be clear and transparent, so we’re happy our team could provide the patient advice you needed to make your decision. We look forward to providing you with great service throughout your policy.
Once again I'm posting about Sunday…
Once again I'm posting about Sunday insurance and Tokio Marine ...there refusal to help me after the fact they took money from me and my policy clearly states they cover cost of loss ebike and there's not helping me even knowing the fact I'm disabled
2026年2月10日
自発的なレビュー
Sundays Insurance UK からの回答
Hello Joshua, we are sorry to hear about the ongoing frustration you are experiencing.
As we have previously shared, this social media page is not the correct avenue for complaints for Sundays Insurance US or Tokio Marine. For your own security and to ensure your claim is handled by the correct team, we strongly advise reaching out through the official channels listed on your policy documents and email correspondence.
Because your situation involves sensitive personal information and specific policy terms regarding your e-bike, it cannot be resolved here on a public forum. Please follow the correct dispute channel directly so that a claims specialist can review your case. We truly hope you reach a resolution quickly!
Sundays Insurance UK からの回答
That's what we like to hear! Efficiency is the name of the game. Thanks for the 5-star review and for choosing us!
Sundays Insurance UK からの回答
"Thanks so much for the kind words! We’re thrilled to hear you found us helpful and the pricing fair. We look forward to servicing you again soon!
Contacted me about my cyxle insurance…
Contacted me about my cyxle insurance renewal very helpful sorted my queries very quickly very good
2026年2月4日
自発的なレビュー
Sundays Insurance UK からの回答
Thank you for the kind feedback! We aim to make the renewal process as seamless as possible, and we're glad our team could assist with your queries so efficiently. We appreciate your continued business and are happy to have you covered for another year!
Very accommodating and helpful
Recently took out bike insurance with them and they were extremely helpful and accommodating, responding to any queries we had promptly and efficiently. They even price matched for us.
2026年2月1日
自発的なレビュー
Sundays Insurance UK からの回答
Thank you so much for the kind words! We’re thrilled to hear that our team could make the process smooth and get those queries sorted quickly. We always strive to be as accommodating as possible—and we're glad the price match helped get you on the road with peace of mind. Safe riding!
Very professional phone call
Very professional phone call , insurance taken out very, very quickly and a lovely gentleman dealt with my order very well. Complete peace of mind now, thanks guys.
2026年1月30日
自発的なレビュー
Sundays Insurance UK からの回答
We appreciate the glowing review! Insurance should be straightforward and stress-free, so we’re glad we could get everything sorted for you so quickly. Thank you for trusting us with your order and for your kind words about our team’s professionalism.
Service was A-1--timely
Service was A-1--timely, their requests for information about the theft reasonable and settlement quick. The agent, Tristan Kumm, was especially helpful
2026年1月25日
自発的なレビュー
Sundays Insurance UK からの回答
Thank you so much for the 5-star review! We know dealing with a theft can be incredibly stressful, so we’re glad we could make the settlement process quick and painless for you. I’ll be sure to pass your kind words along to Tristan - he’ll be thrilled to know he made a difference!
I had my bike stolen I was gutted…
I had my bike stolen I was gutted because it got me to and from work and getting busses and public transportation was costly I reported it to Sunday insurance and dealt with a lovey lady laure! Thank you so much you dealt with my problem brilliantly and a brand new bike I would 100% recommend Sundays
2026年1月23日
自発的なレビュー
Sundays Insurance UK からの回答
Thank you for the wonderful shout-out for Laure! She’ll be so pleased to hear she made your experience easier. Getting you back to your commute without the hassle of public transport is exactly why we do what we do. Happy riding!
Sundays Insurance UK からの回答
Thanks for the kind words! Our team works hard to make every visit a great one, and feedback like yours makes it all worth it. We'll be sure to share this with the whole crew!
Paul
Very helpful and very friendly excellent service i am glade i have choisen sunday insurance i have made the rite choice
Kind regards
Paul
2026年1月9日
自発的なレビュー
Sundays Insurance UK からの回答
Hi Paul, thank you so much for the kind words! We are thrilled to hear that you’re happy with your decision to choose Sunday Insurance. Providing excellent service is our top priority, and it’s great to know we’ve hit the mark for you. Welcome to the family!
Peace of mind when leaving my bike…
Peace of mind when leaving my bike locked up all day whilst at work . Thank you
2026年1月20日
自発的なレビュー
Sundays Insurance UK からの回答
That is so great to hear, Ann! There’s nothing like that peace of mind knowing your bike is protected while you're at work. We’re happy we can help make your workday a little less stressful. Ride safe!
So far so good
So far so good. Easy to setup and and no problems. Good communication throughout. Friendly and helpful service.
2026年1月5日
自発的なレビュー
Sundays Insurance UK からの回答
Thank you so much for the kind words! We’re thrilled to hear that the setup process was smooth and that you enjoyed working with our team. We pride ourselves on being there for our customers every step of the way. Welcome aboard!
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