Flight time delayed by 8 hours Announced 2 days before travel date! Meaning i had to book with a different airline with my own money to make my international connecting flight No com... ãã£ãšèŠã
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After our flight was apparently cancelled because the route was no longer economically viable, I have been trying to get my money back for more than half a year now. I have provided my payment... ãã£ãšèŠã
AVOID SUNLIGHT AIR. My flight was cancelled last minute without proper notice, and the customer service afterward has been absolutely terrible. I requested my refund in March 2026 and, more than six... ãã£ãšèŠã
Booked a flight in March, it got cancelled. Filed the refund claim immediately, I have been emailing them about every two weeks since and they continue to say that my refund is "processed" but is taki... ãã£ãšèŠã
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19 Jan,7.30 flight to Manilla turnedâŠ
19 Jan,7.30 flight to Manilla turned into hell,no comunication,flight delayed until 4.40 pmâŠflyes to clark airport without Saying thisâŠ.arrived at manila at 8 pm,missed our flight to amsterdam because of this all and resulted in us having to buy new tickets home.
Emailed the the company and have yet to get a replay or anything!
Thanks sunlight air and hope to warn everyone about this company
Worst Sunlight Air in the Philippines
Worst Airline Ever in my life⊠No information given original flight is 5 in the morning and change to 9 in the morning. When reach to the airport it was delayed for hours without information. Never Again!!!! Worst Worst! Yes itâs cheap but not worth it!
NAIA to Clark is a cancellation NOT a change
Booked through Kiwi.com with Sunlight air for NAIA to Busuanga. Our flight was on 27/12 at 10:00am. On 23/12 we found an email that informed us of a âchangeâ in the details from departure from NAIA to departure from Clark. On looking into this this is a change of airport 3 hours away!! That is a cancellation, not a change. No information given as to how to get to an airport 3 hours away, thankfully I know a colleague who is Filipino and from near Clark so he helped me find a coach to take us there. Then when we got on this coach the coach driver knew of a shuttle provided by sunlight air. By this point we didnât trust sunlight air. So just made our own way. When we got to Clark the flight wasnât on the departure board! We had to ask the help desk who said they would update it shortly. We left from Clark after all. Would be hesitant to fly with them again.
Useless company
Useless company. Worst "travel" experience in my life.
Flight cancelled and postponed to the next day and also on the next day we had Delayed travel..
Not recommended
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