I had a great experience booking with Sunpool Villas. The website was very easy to use and made the whole process straightforward. Communication throughout was excellent—clear, prompt, and really help... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visited Villa Casa Canela for a family holiday in late April for one week. The Villa was situated in a quiet area on the outskirts of Playa Blanca. It felt like a real home from home, including an... もっと見る
企業が回答しました
Really good comms right from booking until arrival. Met at the villa and shown around . Unfortunately we had a problem with 2 leaky toilets and although we contacted the rep straight away we had no co... もっと見る
企業が回答しました
We have used this company over the last six years and have always had a positive response from them. During the pandemic in 2020 we had booked a villa with them and they went above and beyond to reb... もっと見る
企業が回答しました
企業情報
当該企業による記述
Our dedicated team is committed to offering you a handpicked selection of exclusive holiday villas with private pools in Lanzarote. Our mission is simple yet profound: to ensure that your stay at one of our villas is nothing short of perfection. To achieve this, we go to great lengths to furnish you with a wealth of information about each of our properties. We believe that when our esteemed guests arrive at their chosen villa, they should feel an immediate connection, as if they have already embarked on a virtual journey through their vacation residence. To make this a reality, we proudly showcase 360º photos of our villas, providing a comprehensive and immersive view of every nook and cranny. With these meticulously captured images, you can be confident that no aspect of the villa remains hidden, ensuring complete transparency in your booking. Our commitment to exceptional service goes beyond the visuals. We understand that each guest is unique, with their own distinct preferences and requirements. With this in mind, our team is dedicated to delivering a truly personalised experience. We take great care in matching the right villa to the right customer, ensuring that your stay is tailored to your desires. Should you find yourself unable to discover the perfect villa among our portfolio, we invite you to reach out to us without hesitation. It is our pleasure to assist you in your quest to find the villa that perfectly aligns with your vision of a dream getaway. Our team is always ready to help you find the ideal villa at the most competitive price, because we believe that an unforgettable holiday experience need not come at an exorbitant cost. Simply get in touch with us, and we will present you with a curated selection of villa holidays in Lanzarote, designed to offer the utmost value for your money.
連絡先
Calle El Cobre, 4, 35580, Playa Blanca, スペイン
- 0034928587821
- info@sunpool.es
- sunpool.co.uk
4.8
優良
166件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A beautiful villa set in a quiet area…
A beautiful villa set in a quiet area of Playa Blanca ideal for our family holiday. Well equipped and comfortable throughout.
2025年4月14日
Sunpool Villas からの回答
Thank you very much for your kind words, Sally. We are delighted to hear that you enjoyed your stay at Villa Buenaventura and that it was ideal for your family holiday. It would be a pleasure to welcome you back in the future.
The Sunpool Villas Team
Great company to deal with
Great company to deal with, would definitely use them again. Kept us informed every step of the way.
2025年3月25日
Sunpool Villas からの回答
Thank you so much for your kind words, Elaine.
We're delighted to hear that you felt well-informed throughout your stay and that you'd choose to book with us again.
It was a pleasure to host you at Villa Erika!
The Sunpool Villas Team
Tout était parfait je recommande.
2025年3月21日
Sunpool Villas からの回答
Merci infiniment Thierry pour ce retour enthousiaste ! Savoir que votre séjour à Villa Juabel a été parfait est la plus belle récompense.
L’équipe de Sunpool Villas
Villa in Playa Blanca
We have rented a villa with Sunpool before and we were pleased with their excellent communication and professionalism . This was why we felt confident to rent with Sunpool again. Just like our first experience, their communication, friendliness and care was first class. We wouldn't hesitate to recommend this company.
2025年3月20日
Sunpool Villas からの回答
Thank you so much, Eileen, for your kind words and for trusting us again for your holiday in Playa Blanca. We're truly happy to hear that your second experience with Sunpool was just as positive as the first. It’s always a pleasure to welcome you back, and we really appreciate your recommendation. Looking forward to helping you plan your next stay in Lanzarote!
The Sunpool Villas Team
Great communication from this company…
Great communication from this company from start to finish. Emailed them during our stay as electric went off-response was great!
2025年3月21日
Sunpool Villas からの回答
Thank you very much, Paul! We're glad you were happy with the communication throughout and that we could assist you quickly during your stay. It was a pleasure having you at Villa Rubicón!
The Sunpool Villas team
Superb holiday company
Clear website, good value, simple booking procedure, very fast response to queries.
2025年3月10日
自発的なレビュー
Sunpool Villas からの回答
Thank you, Jonathan! We’re so pleased you found the booking process simple and our service efficient. It was a pleasure having you at Casa Bissau — we’d love to welcome you back anytime!
The Sunpool Villas team
Agence au Top!
Agence au Top!
Avons apprécié la villa et son équipement, l’environnement, le calme, la piscine chauffée, le ménage et changement de serviette toutes les semaines, le nettoyage régulier de la piscine et les petites attentions à l’arrivée pour le dîner et petit déjeuner qui font la différence avec d’autres loueurs.
Nous recommandons vivement
2025年3月16日
Sunpool Villas からの回答
Merci beaucoup, Dominique ! Nous sommes ravis que vous ayez apprécié votre séjour à la Villa Palmyra et que tous les services aient été à la hauteur de vos attentes. Votre recommandation nous touche beaucoup. Nous serions ravis de vous accueillir de nouveau si vous choisissez de revenir à Lanzarote.
L’équipe de Sunpool Villas
Five stars!
Great experience from start to finish. Quick responses, good website and good value villas.
2025年3月16日
Sunpool Villas からの回答
Thank you so much, Sally! We're delighted to hear you had a great experience from start to finish. It was a pleasure having you at Villa Buenaventura and we hope to welcome you back to Lanzarote again soon!
The Sunpool Villas Team
Great company
Great company, communications were fabulous, villa we stayed in exceeded our expectations. Would highly recommend.
2025年2月27日
Sunpool Villas からの回答
Thank you, Justine! We're thrilled to hear that you had such a great experience with us and that Villa Sabela exceeded your expectations. Your recommendation means a lot to us! We’d love to welcome you back again in the future.
The Sunpool Villas Team
Booking process is clear & simple
Booking process is clear & simple. Last year, when I made a mistake on the date, the problem was corrected without any fuss - competent professionals.
2025年3月3日
Sunpool Villas からの回答
Thank you, John! We're delighted to hear that you found the booking process clear and simple. Mistakes can happen, and we always strive to assist our guests efficiently and without hassle. Your kind words mean a lot, and we truly appreciate your trust. We hope to welcome you back to Villa Agatha soon! 😊🌴
The Sunpool Villas Team
Really smooth and easy experience.
Really smooth and easy experience.
Was a bit worried at first, like everything these days, always thinking is it a scam.
But looked into the company and read the reviews.
Glad I went through this company.
We arrived to Lanzarote late in the evening, when I called to let them know we was leaving the airport, they answered the phone straight away and advised me that someone was at the villa waiting for us and not to rush.
2025年2月23日
Sunpool Villas からの回答
Thank you, Sarah! We completely understand your initial concerns, and we’re so pleased that you felt reassured after looking into our company and reviews. As a small business, we work hard to provide a reliable and personal service, ensuring a smooth and stress-free experience for our guests. Many travellers end up paying more just for the security of booking through large platforms, but we truly believe that direct bookings with trusted local companies offer not only the same safety but also a much more personalised service. We really appreciate your trust and hope to welcome you back to Villa Maley in the future!
Arantxa Salegui
Sunpool Villas からの回答
Thank you, Esther! We're delighted to hear that you loved our response and that you enjoyed your stay at Villa Alexis.
We hope to welcome you again soon!
The Sunpool Villas Team
Great choice of Villas …
Superb company to use to book Lanzarote villas.
So helpful .
Wouldn't use anyone else.
2025年1月24日
Sunpool Villas からの回答
Thank you so much, Denise! We're delighted to hear that you had such a great experience with us. It was a pleasure assisting you, and we truly appreciate your kind words. We look forward to welcoming you back to Lanzarote in the future!
The Sunpool Villas Team
Sunpool Villas からの回答
Thank you so much for your lovely feedback, Tanja! We're delighted to hear that you had a smooth and enjoyable experience during your stay at Casa Golondrina. Providing fast, friendly, and reliable communication is always our priority.
Warm regards from Lanzarote, and we hope to welcome you back in the future!
The Sunpool Villas Team
Very good assistant/communicationways been fast
Communication has always been fast, accurate and very friendly. If anything was unclear the team responded quickly and took the best posdible care
2025年1月7日
Sunpool Villas からの回答
Thank you so much for your kind words, Sarah! We're thrilled to hear you enjoyed your stay at Villa Rubicon. It’s wonderful to know that our efforts to provide clear, prompt, and friendly communication made a positive impact on your experience.
Warm regards from Lanzarote!
The Sunpool Villas Team
Trust Sunpool....
I have used Sunpool for the last 3 years and will certainly be using them again next year....it is essential to book with a company you can trust....they provide peace of mind...
2024年11月23日
Sunpool Villas からの回答
Thank you, Anthony, for your kind words and trust in Sunpool. It means a lot to us to hear such positive feedback from a loyal guest like you. Your satisfaction and peace of mind are our top priorities, and knowing we’ve earned your trust inspires us to keep improving every day. Reviews like yours are the greatest reward for our hard work!
Arantxa
Really good comms right from booking…
Really good comms right from booking until arrival. Met at the villa and shown around . Unfortunately we had a problem with 2 leaky toilets and although we contacted the rep straight away we had no coms or site visit during our stay . Disappointed.The villa itself was really lovley spotlessly clean and nicely furnished. Pool area was great but overlooked. A welcome/information pack would have been helpful and it would have been useful if a couple of dishwasher tablets were in the villa . Apart from those few issues we would book again and enjoyed our stay .
2024年11月9日
Sunpool Villas からの回答
Thank you, Paul, for your feedback and kind words about Villa Buenaventura. We’re delighted to hear that you enjoyed your stay, found the villa spotless and well-furnished, and appreciated the pool area.
We’re truly sorry to hear about the issues with the toilets. Unfortunately, we did not receive any notification of the problem until the day before your departure, which prevented us from addressing it during your stay. It seems you contacted the maintenance staff of the villa directly, and we have informed the property owner about this situation so they can take the necessary measures to ensure it doesn’t happen again.
We also appreciate your suggestions regarding the welcome pack and dishwasher tablets, which we will certainly consider for future stays to improve the guest experience.
Your positive note about booking with us again truly encourages us, and we look forward to welcoming you back soon, Paul!
The Sunpool Villas Team
Very efficient service and prompt…
Very efficient service and prompt answers to any queries. Clear instructions on arrival. Excellent company
2024年11月7日
Sunpool Villas からの回答
Thank you, Lesley, for your lovely feedback! We’re thrilled to hear you were happy with our service and found our communication and instructions helpful. It’s wonderful to know you enjoyed your stay at Villa Sabela, and we look forward to welcoming you back in the future!
The Sunpool Villas Team
Great Villa and great service …
Great Villa and great service from Sunpool from booking to day we left.
2024年11月7日
Sunpool Villas からの回答
Thank you, Maire, for your kind words! We’re delighted to hear you enjoyed Villa Buenaventura and were pleased with our service throughout your stay.
We hope to welcome you back again soon!
The Sunpool Villas Team
Sunpool Villas からの回答
Thank you, Sharon, for your feedback!
We’re so pleased that you found the booking process straightforward and appreciated our communication.
We look forward to welcoming you back to Villa Erika in Lanzarote soon!
The Sunpool Villas Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。