The LGV Training Company レビュー 

864
•
TrustScore 5段階評価の4.5

4.6

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Can't thank nick lake enough for his support in helping me pass my theroy test would highly recommend him thanks again and really excited to do my practical in a few weeks with the company Regard... もっと見る

5つ星のうち5の評価

I went with the LGV training company as they were the only company to get back to me within 5 minutes of an initial inquiry. Nick Lake spoke for about 20 minutes, going through everything they offer r... もっと見る

企業が回答しました

5つ星のうち5の評価

I have done 5 course in my training for a CPC The course is one of the best I’ve ever done and all the instructors were working with me and were brilliantly knowledgeable in everything in from th... もっと見る

企業が回答しました

5つ星のうち5の評価

Smooth process from start to finish, everyone was really helpful, lots of questions asked and all answered promptly. Would highly recommend.

企業が回答しました

企業情報

  1. 自動車免許訓練所

当該企業による記述

The LGV Training Company are the UK's leading LGV training & HGV training specialists offering start to finish process, helping you at each step. We've organised, monitored and managed HGV driver training with over 40 brands. With over 50 locations UK ...


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4.6

優良

TrustScore 5段階評価の4.5

864件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 88%に回答しています

通常48時間以内に回答

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4.6

すべてのレビュー

(864)

過去12か月のレビュー数: 117件

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5つ星のうち1の評価

Pathetic Company, Pathetic Services: The Absolute Worst

A Soul-Crushing Scam - Left Me Depressed and Jobless
I am writing this from a place of deep regret to warn others. My experience with LGV Training Company has left me financially strained, unemployed, and deeply depressed. They are a pathetic company that preys on your dreams.

They charged me the full course fee, which included a theory test that I had already booked and paid for myself. They never offered a refund or adjustment for this, which felt like a blatant scam from the very start.

Their service was a masterclass in failure. They cancelled my test twice at the last minute with feeble excuses. The final straw was their heartless pettiness over training hours. After a cancellation, they promised two hours of training. When they rebooked, they only offered one. I had to fight them on multiple phone calls just to get what was promised. Arguing over a single hour after taking thousands of pounds shows their true, cold nature.

After I passed, instead of job help, they harassed me to buy another course. Their "employment support" was a sham—just a generic CV and links to public job sites like Indeed.

I am now two months post-pass, still unemployed, and sunk into depression because of this company. Do not make my mistake. Avoid these scammers at all costs. Go to a local, training-only school instead. Save your money and your mental health.

2025年8月19日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Good morning,

We’re sorry to hear you're unhappy with your experience. Just to clarify, you were not charged for any theory tests, so no refund would be due there.

The test cancellations were caused by issues which were beyond our control. Our recruitment team has been in touch, but while we offer support, we cannot guarantee job placement.

If you would like to discuss anything further please contact our customer service team on customer.services@thelgvtrainingcompany.co.uk

Kind regards
The LGV Training Company

5つ星のうち5の評価

Great service

Great service, always on hand when needed. Would recommend to anyone in the market for training.

2025年9月30日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you Andrew for your kind words.

All the best in the future!

5つ星のうち5の評価

excellent

excellent, passed my test with the help of the team and especially Nick Lake who coached me through each step and followed up my progress, cant fault them

2025年9月27日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for taking the time to leave us a review & congratulations on passing! We're glad the team, especially Nick have been there to support you throughout the process, we will be sure to pass this feedback on.

Wishing you all the best!

5つ星のうち5の評価

Excellent support and contact.

Excellent support and contact.
Ralph was especially helpful

2025年9月24日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for the review, we're glad the team especially Ralfs were excellent support throughout, we will be sure to pass this feedback on.

All the best!

5つ星のうち5の評価

Great courses

Hello, I had the great courses C+E, It was very good service and also my instructor Mr. Rob Clifford was very professional. He did amazing job (10 stars). Thank you.

2025年9月18日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for the review. Congratulations on passing! We're glad the team provided a good service throughout and your instructor was amazing!

All the best!

5つ星のうち1の評価

Review Title: A Company That Takes Your Money and Takes No Responsibility


I am writing this follow-up review after receiving a direct response from The LGV Training Company on this platform. Their reply only confirmed my worst fears: they take zero responsibility for the actions of their instructors.
My initial complaint about the instructor's behavior was ignored. When my training was terminated by the instructor—an action that they now claim was justified—the company simply backed the instructor's word without any investigation.
The company's business model is now clear to me: you pay for a course, but once you do, the instructor has complete control. If they decide they don't want to continue, they can simply terminate your training, and you lose all your money.
Their message to me was simple: "We've been paid, and we've paid the school. You have no right to a refund. Your only option is to take legal action against us." This is not a professional service; it's a gamble where the customer always loses.
Please be warned. This company is unwilling to take accountability for its instructors or protect its paying customers. Don't let yourself be the next victim of their "no responsibility" policy.

2025年9月13日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for sharing your thoughts. While we won’t go into individual circumstances on a public platform, we do feel that this account doesn’t reflect the case.

Our aim is always to provide professional, supportive training and to treat all learners fairly. We’re proud that many of our customers share very positive experiences with us and we remain committed to delivering that same standard of service to everyone who trains with us.

We’re sorry to hear you feel disappointed, and we wish you the best moving forward.

5つ星のうち5の評価

Very organised company

Very organised, they take care of their drivers, helping them with courses and jobs

2025年9月9日
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for your kind words! We're glad to hear that the team has taken care of you throughout your course.

All the best!

5つ星のうち5の評価

Great Experience

Professional knowledgeable instructors and great admin support helped me feel on track through the entire course.

2025年9月4日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for the review. We're glad you've had a great experience throughout the process & that the instructors were professional & knowledgeable.

Wishing you all the best!

5つ星のうち1の評価

Misleading Information and Unnecessary Fees: Avoid LGV Training Company

I had a disappointing experience with LGV Training Company. They misled me about the number of free attempts I could have for my theory test, claiming I had more than one when, in reality, it was just a single attempt. This kind of misinformation is frustrating and unprofessional.

Additionally, it's worth noting that they operate as an agency on behalf of the DVLA. This means they charge extra fees for services that we could easily handle ourselves, often at a lower cost. Overall, I would not recommend this company based on my experience. Save your time and money and look for more transparent options.

2025年9月8日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Hello,

We’re sorry if there was any confusion regarding the number of theory test attempts included. To clarify, all of our courses include one attempt per test as standard.

We have checked our records and could not locate any customer under your name, so we are unable to verify the details of your booking or the information you may have received.

If you believe there has been a misunderstanding or you wish to discuss this matter further, please contact us directly with your booking details so we can review this for you.

Kind regards
The LGV Training Company

5つ星のうち5の評価

Brilliant Service

Alfie has been so supportive throughout my journey, he gave me so much reassurance and still kept believing in me even though it took me 18 months to complete my theory and test. Would recommend LGV if your training to be a parademic!

2025年9月3日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Hi Lucy,

Thank you for the 5* review. We're glad Alfie has been supportive throughout and provided a brilliant service, we will be sure to pass this on. Congratulations on passing & good luck in your career!

All the best!

5つ星のうち5の評価

THE LGV TRAINING COMPANY

Amber is fanatic in everything she does, always get things organized, taking the pressure off myself, gets all my driver training booked, and tests on a date that works for me.

2025年9月2日
The LGV Training Company ロゴ

The LGV Training Company からの回答

Hi Chris,

Thank you for the great review. We're glad Amber has been providing a great service for your drivers - we will be sure to pass this onto her.

All the best!

5つ星のうち5の評価

AMAZING

I had so much support which really helped me pass my test. Guys you are amazing in every sense of the word. Thank you!

2025年8月18日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for the review. Congratulations on passing! We're glad the team supported you throughout.

Wishing you all the best!

5つ星のうち5の評価

Richies Great experience

Great experience. Nike lake and the team were very helpful and supportive throughout the entire training process.

2025年8月22日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for the review, we're glad you had a great experience & Nick and the team were supportive throughout.

All the best!

5つ星のうち5の評価

The communication was great checking…

The communication was great checking how I was getting on and I would definitely recommend.

2025年8月15日
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for your kind words! We’re really pleased to hear you felt supported throughout your training, and we truly appreciate your recommendation.

5つ星のうち5の評価

Helpful and supportive from the outset

Helpful and supportive from the outset. Genuinely couldn't be more pleased with the whole experience, from start to finish.

2025年8月8日
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for taking the time to leave us a review. we're glad the team have been helpful & supportive from the start. Congratulations on passing!

Wishing you all the best!

5つ星のうち5の評価

Highly recommend

Fantastic service. I opted to go with the LGV Training Company for my C+E license. The process was so simple and everything was organised for me and I was kept informed throughout. I passed all my tests first time.

2025年8月7日
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for the 5* review. We're glad the team made everything simple and easy for you. Congratulations on passing!

All the best!

5つ星のうち5の評価

Great Communication

Very easy to communicate with.
Any questions or comments had been swiftly answered.

2025年8月7日
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for the 5* review. We're glad the team have provided good communication throughout. Congratulations on passing!

Wishing you all the best!

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