The LGV Training Company レビュー 

865
•
TrustScore 5段階評価の4.5

4.6

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5つ星のうち5の評価

Can't thank nick lake enough for his support in helping me pass my theroy test would highly recommend him thanks again and really excited to do my practical in a few weeks with the company Regard... もっと見る

5つ星のうち5の評価

I went with the LGV training company as they were the only company to get back to me within 5 minutes of an initial inquiry. Nick Lake spoke for about 20 minutes, going through everything they offer r... もっと見る

企業が回答しました

5つ星のうち5の評価

I have done 5 course in my training for a CPC The course is one of the best I’ve ever done and all the instructors were working with me and were brilliantly knowledgeable in everything in from th... もっと見る

企業が回答しました

5つ星のうち5の評価

Passed my B to CE with these guys excellent help. Special mention to Nick Lake for helping throughout. The whole process seems very overwhelming at first with how many tests etc it needs. But ha... もっと見る

企業が回答しました

企業情報

  1. 自動車免許訓練所

当該企業による記述

The LGV Training Company are the UK's leading LGV training & HGV training specialists offering start to finish process, helping you at each step. We've organised, monitored and managed HGV driver training with over 40 brands. With over 50 locations UK ...


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4.6

優良

TrustScore 5段階評価の4.5

865件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 88%に回答しています

通常48時間以内に回答

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4.6

すべてのレビュー

(865)

過去12か月のレビュー数: 118件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great Communication

Very easy to communicate with.
Any questions or comments had been swiftly answered.

2025年8月7日
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for the 5* review. We're glad the team have provided good communication throughout. Congratulations on passing!

Wishing you all the best!

5つ星のうち1の評価

Save your money and go directly with a…

Save your money and go directly with a training school. They just take your money and couldnt care less about you or your career. way overpriced and the school charges around £300 for a retest but this company charges £500.
Reply to LGV Company response: What added services? i paid extra thinking you’d get me into employment but not had a single phone call and almost been a month…

2025年8月1日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thanks for your feedback, and we’re sorry to hear you’re unhappy. We work hard to support our customers throughout their training, and our prices reflect the added services we provide. If you would like to discuss anything further please contact our customer service team on customer.services@thelgvtrainingcompany.co.uk

5つ星のうち5の評価

Great service

Great service, booked all courses in line with my availability, always at the end of a phone to help.

2025年7月29日
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for taking the time to leave us a review. I'm glad the team have provided a great service and have been available when needed. I hope you enjoyed the course!

All the best!

5つ星のうち1の評価

Abandon you after your theory

Abandon you after your theory and rob you of anything they can,

There's no price list on their website so they just decide to charge you what they think they can get out of you. It was okay until I'd done my theory, after this they stopped replying to their WhatsApp because they already had their money.

They also hard sold me a course called the NDQ (National driver qualification) I didn't know what this was at the time but they make sure they do it more than 14 days before your test so you can't get your money back after you realise you don't need it. They told me it had been all over the news and was recommended by the DVSA, no one I know has a clue what it is and I can't find anything on it online outside the website, the website doesn't even come up if you Google NDQ. As far I was aware it was also practical skills, but no you do it from home, why it takes almost a month after your test to sit is beyond me.

It's more than 14 days before I'd be doing it but apparently I'm not allowed my £199 back because I'm outside the cooling off period (because they told me I needed it so long ago) that I wasn't even told about. Don't get robbed of your money, go elsewhere

Reply to LGV CO:
The NDQ MAY give you all this extra information but if it takes a month to be put on the course it's relatively useless. It's very expensive for 2 years CPC. My main issue was that I was mislead into purchasing it by one of their team messaging me that I needed to call about something "very important" he said that it was likely to come into force and become mandatory, employers are looking for this (they aren't, they don't know what it is) and some story all over the news about a driver and transport manager getting fired and fined being all over the news (it wasn't) to scare inexperienced drivers into paying for it so far in advance they can't get a refund when the time comes that they realise they never needed it in the first place.

I had to send you an email about being ignored which I titled "Being ignored" don't lie for internet points. It was great until I passed my theory then you only replied to my messages asking for the next thing to be booked, you weren't bothered about my questions in regards to things like what PPE I needed and what happens after the practical in regards to CV writing and jobs.

Update 2: I have had them now claim to trustpilot that the review wasn't about them, although they replied to the experience? And report it as being against trustpilots terms. You have 3 days to do this or your review gets taken down, so I imagine they're trying to take down all the bad reviews

2025年9月22日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for sharing your thoughts. I’d like to clarify that the National Driver Qualification (NDQ) is an optional course designed to give drivers an extra 2 years on their CPC card and cover important practical knowledge that the initial CPC doesn’t include – for example, how to correctly use your tachograph card and comply with driver regulations, therefore it is a product we offer to all customers.

Looking over your file, I can also see that our team has been in regular contact with you throughout your training, offering support and guidance along the way. I’m sorry to hear you feel unhappy with parts of the process, and we’d be happy to discuss your concerns further if you’d like to get in touch.

5つ星のうち5の評価

The professionals

The staff really put you at ease they are freindly and professional and know what they are talking about . My instructor was andy he was absolutely brilliant he tells you exactly what your doing right and what you need to brush upon he tells you honestly hes a really professional guy and thanks to him i passed first go thanks to all

2025年7月15日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thanks so much for your kind words! We’re glad Andy and the team made you feel comfortable and supported throughout your training. Huge congratulations on passing first time!
All the best!

5つ星のうち5の評価

An all-round good experience

Smoothly run and good lines of communication. Everything arranged for me with clear instructions and contact details. Patient and friendly staff. Nothing was too much trouble and always provided quick and efficient support.

2025年7月1日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for your kind words! We're so pleased to hear that everything ran smoothly and that our team made the process clear and stress-free for you. It's great to know you found the support quick, patient, and friendly.
Wishing you all the best!

5つ星のうち5の評価

Super

Super easy to talk too, hassle and stress free process.

2025年6月24日
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for the 5* review. We're glad the team were easy to talk to and took the stress out of the process for you. Congratulations on passing!

Wishing you all the best!

5つ星のうち5の評価

I would like to sincerely thank…

I would like to sincerely thank Antonio, who handled my C+E license file, and my instructor John. I was pleasantly surprised by the level of support and attention they provided throughout the process.
Thanks to John – an outstanding instructor, truly a 10/10 – I passed on my first attempt with confidence. His guidance and patience made all the difference.

If you’re looking to get your HGV licence, I highly recommend getting in touch with Antonio. You’ll be in great hands.

With respect and appreciation,
Lucian Nicolae Cantoreanu!

2025年6月13日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you, Lucian! We're delighted to hear about your great experience with Antonio and John—congrats on passing first time! We'll pass on your kind words and wish you all the best!

5つ星のうち5の評価

Absolutely brilliant company lets you…

Absolutely brilliant company lets you no what’s going on from start to finish and the person I dealt with nick lake was amazing very informative and very clear at explaining everything that I needed to know

2025年6月5日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for the great feedback! We're so glad you had a smooth experience from start to finish. Nick will be pleased to hear your kind words, we will be sure to let him know.

Wishing you all the best!

5つ星のうち5の評価

Really good and helpful experience

Jay was really helpful and knew what I wanted straight away and had my best interests at heart. For me not knowing a lot about truck driving this was worth paying a bit extra to have everything sorted.

2025年6月5日
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for your kind words! We're so pleased to hear Jay was able to guide you and make the process clear and straightforward, we will be sure to pass this feedback on.

Wishing you all the best!

5つ星のうち5の評価

Trouble free experience, thank you

From beginning to me passing, lgv have been there for any questions I've had.
They are great to have on your side to get everything booked in to make it a trouble free experience.
If you need someone to help you through getting your HGV licence then these guys will help you.
Excellent service

2025年6月5日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for the great review! We're so glad to hear you had a smooth experience and felt supported throughout your journey. It's our goal to make the process as easy as possible, and we're thrilled we could help you achieve your HGV licence. Congratulations and all the best on the road ahead!

5つ星のうち5の評価

Amazing

When looking for a company to do my c1. I stumbled across LGV training company and their competitive prices. I contacted them ans got the ball rolling and it's the best thing I ever did. First I thought it might be a scam (im very wary about these things) but I went through the whole process and throughout it all they kept in contact with me gave me confidence, anything I needed they were there. And the practical element was just as smooth. They did all the booking for me all I had to do was attend. Thsnkyou so much. For everything.

2025年6月4日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for the fantastic review! We’re so pleased to hear you had a smooth and positive experience with us from start to finish. It’s great to know our team was able to support you every step of the way and give you the confidence you needed. Wishing you all the best!

5つ星のうち5の評価

Can’t fault these guys at all made the…

Can’t fault these guys at all made the process so much easier for me and sorted everything for me !

2025年4月1日
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for the feedback. We're glad the team made the process easy for you and you couldn't fault their support.

All the best!

5つ星のうち1の評価

They not helping to find a job after you pass

What the company does is get you theory test and practical test booked. Other than that whatever they say it's a lie. I have paid over £3500 for the reason of getting a job straight away after passing all my test. But as soon as i got it all i started getting ignored by the recruting team and end up struggling to get a job. They have got connections with an agency and when I contact them on they behalf they advised me not to leave my current warehouse operative job for an HGV class 1 job for an agency. So basically i have been told a lie and end up struggling to start as a new pass driver. If anyone decide to go with them have this in mind. They will promise you what you want to hear but not everything will be as they say.

2025年6月1日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for your feedback. We're sorry to hear you feel this way. While our core service focuses on supporting candidates through their theory and practical training, we also offer post-test support to help with job opportunities. Our recruitment team has been in touch to assist and continues to be available to help you explore suitable roles. If you would like to discuss anything further please contact our customer service team on customer.services@thelgvtrainingcompany.co.uk

5つ星のうち5の評価

I found the course to be very…

I found the course to be very informative Instructor very educated and very engaging for a change actually stayed awake LOL

2025年5月21日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Hi Dean,

Thank you for the review. We're glad you found the CPC course informative and engaging and its great to hear you stayed awake! Hopefully we will see you back in a few years when you need to renew your CPC.

All the best!

5つ星のうち5の評価

Thankyou

Just a fast and thorough service from start to finish. Signed up end of January and passed everything by the end of March. Thanks to everyone involved. 👍

2025年5月22日
自発的なレビュー
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thanks so much for your kind words! We're thrilled to hear everything went smoothly and quickly for you. Congratulations on passing!

Wishing you all the best!

5つ星のうち5の評価

The company was amazing.

The company was amazing. The staff is very friendly and always available to help. Couldn't ask for more. Pass my licence first time. Thank you very much. Will recommend for sure. 😃😃

2025年5月7日
The LGV Training Company ロゴ

The LGV Training Company からの回答

Thank you for the fantastic review! We're so pleased to hear you felt supported throughout. Congratulations on passing!

Wishing you all the best.

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