Ahmad and Atousa were exceptional. Extremely helpful with finding the right fragrance for my friend and within my budget. They were so friendly yet professional! Because of them, I'll visit that part... もっと見る
企業が回答しました
所在地
所在地を変更Prince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB
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レビュアーのコメントを見てみましょう
Balkees has been absolutely amazing. I told her my budget and she was able to give me one of the high-end fragrance based on my budget as a gift for a work colleague excellent advice and support throu... もっと見る
Balkees is very professional, approachable… very attentive and patient when dealing with customers. She is a scent expert since she knows which scent we are looking for. Thank you 😊
Atousa & Diogo really helped out on the floor helping me chose what perfume I wanted for my mum and a separate one bundle for my girlfriend. Very nice people, if you have any doubts these people will... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, 英国
4.9
優良
153件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Khemisa was extremley helpful will…
Khemisa was extremley helpful will definately return to purchase on every occassion. She was also lovely and paitent. Thank you so much!
2026年1月10日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent store
Had an amazing experience at the perfume shop today, I came in looking for a specific scent and thanks to the lovely zilan I was able to get what I needed. Will definitely be my go to perfume shop from now on.
2026年1月9日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
We're happy to hear that you had an amazing experience in our shop and found the scent you were looking for. Thank you for your positive feedback, we appreciate you!
Kind regards,
Jasmyn
The Perfume Shop
Zilan
While visiting the store Zilanwas really accommodating and was so lovely and patient while helping me choose a perfume would highly recommend and will be back again soon
2026年1月6日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us thanks to Zilan! We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience is very good with areen…
My experience is very good with areen thanks her help fantastic customer service in brentcross
2025年12月16日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Khmeisa was very helpful while at the…
Khmeisa was very helpful while at the store.
2025年12月13日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for your 5* feedback!
The Perfume Shop
I had a fantastic experience at the…
I had a fantastic experience at the perfume shop in Brent Cross thanks to Dura. She was incredibly helpful and patient while I was choosing a gift for my husband. She spent time with me going through different options until I found a perfume I loved, and she ultimately recommended the Jean Paul Gaultier Scandal perfume set which I ended up buying and he absolutely loves! Thank you, Dura, for your amazing service. Highly recommended!
2025年11月26日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Nyrten was very lovely and helpful from…
Nyrten was very lovely and helpful from the start I walked in she kind and helped me pick out perfect perfumes
2025年11月25日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Fantastic service
Selena was amazing I needed to buy some gifts and was in a hurry. She showed me some perfumes and deals as well.
Lovely store easy to navigate about time we had a perfume shop in Brent Cross!
Thank you
2025年11月13日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Very good customer service from Tani.
2025年11月8日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Great service from Tani
2025年11月8日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Great customer service
Great customer service. Welcoming experience Tani was very attentive top man !!
2025年11月8日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Dayna service outstanding
Dayna service outstanding she is very friendly and welcoming she is an asset to your company after seeing her on tik tok I visited the store .
Highly recommend you to visit her and she will find you the best perfume.
2025年9月30日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Good approach and communication with …
Good approach and communication with the member of staff Ahmed just great guy. Amazing job thank you.
2025年9月28日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.
The Perfume Shop.
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
I am so happy to hear you have had a positive experience and thank you so much for shopping with us.
The Perfume Shop.
The very best
Visited this store last week and got served by a lovely lady who’s I cant remember the name but she literally made my day, I chose my mothers gift and she was so good I had to buy another perfume for myself
2025年9月19日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for your 5* review, we appreciate you! Have a great day.
The Perfume Shop.
I was looking for a perfume for my…
I was looking for a perfume for my partner I really had no clue what I was looking for but the sales assistant walked through so many with me on both sides of the store telling me about the notes she was very patient and sweet I believe her name was Zilan.
2025年9月23日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
rebeca and ahmad are absolutely amazing…
rebeca and ahmad are absolutely amazing !!
2025年9月25日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Best service
Renaz was amazing. So warm and welcoming. Found exactly what I needed! Thank you for the exceptional service. Wish you all the best in your future x
2025年8月29日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
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