Ahmad and Atousa were exceptional. Extremely helpful with finding the right fragrance for my friend and within my budget. They were so friendly yet professional! Because of them, I'll visit that part... もっと見る
企業が回答しました
所在地
所在地を変更Prince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Balkees has been absolutely amazing. I told her my budget and she was able to give me one of the high-end fragrance based on my budget as a gift for a work colleague excellent advice and support throu... もっと見る
企業が回答しました
Balkees is very professional, approachable… very attentive and patient when dealing with customers. She is a scent expert since she knows which scent we are looking for. Thank you 😊
企業が回答しました
Atousa & Diogo really helped out on the floor helping me chose what perfume I wanted for my mum and a separate one bundle for my girlfriend. Very nice people, if you have any doubts these people will... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, 英国
4.9
優良
153件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent
Excellent - Ceri is an absolute Perfume professional and a credit to the store! Went through a number of options , gift wrapped everything etc etc.
Honestly made the experience a pleasure.
Thank you
2025年8月25日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Excellent service
I was about to walk out when Latya greeted me with a warm smile—and I simply couldn’t say no. Her outstanding service completely changed my experience. She made me feel welcome and valued, and it’s clear she truly cares about the customers. Latya is a real asset to your company. Thank you for the great service!
2025年8月25日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that you had such a positive experience. Thank you for shopping with us!
Sincerely,
Jasmyn
The Perfume Shop
Dayna
Dayna, Ellie, Khemisa, Stiliyan, Helen, Nicoleta, all of them were really helpful.... they showed and explained it to me the different types of products them have, which helped me to make my mind what I really wanted to buy... great service... I strongly recommend and they also gave me 15% discount..... Thank you all guys... you all are great 👍
2025年8月9日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
I pleaded with staff that I wanted to…
I pleaded with staff that I wanted to use klarna to pay so I can have a split bill but unfortunately there was no deal
All due amount was paid at once
But the whole experience was amazing staff had good customer service and that's why I bought more.
Please educate staff more on how to use klarna
2025年7月31日
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
We appreciate your feedback and are glad you enjoyed our customer service. We apologize that Klarna wasn't an option for your split payment. We'll definitely train our staff to better assist with payment methods in the future. Thanks for your purchase!
The Perfume Shop
A Welcome Environment And Shop
The staff went through the trouble of getting me a perfume that will not give a sweaty, body smell once perfume stays for a long time. I had come to the shop a few days ago to try some perfume and I found one that kept smelling on me even during my showers 4 days or more after. I was so please by their service and atmosphere. The product I am referring to is Jimmy Choo Blossom 🌸.
The great staff that helped me were Dayna and Helena. Thank you so much 💓 The Perfume Shop.
2025年8月2日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Excellent services by Rajeeka and…
Excellent services by Rajeeka and Khemisa. Do visit this place for excellent service. Thanks 🤩
2025年7月29日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Brent Cross store
I cane to Brent Cross shopping center and straight into perfume shop. Sindi was so welcoming and so helpful. I felt really happy as a customer. Thank you so much
2025年7月29日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
My experience was lovely such an…
My experience was lovely such an beautiful store full of beautiful perfumes and amazing welcoming staff yesterday the staff that helped me was ceri she was amazing she welcomed us and helped find me nice scents for winter and summer if anyone would love to get the best help in finding perfumes ceri is the one to ask! She was great help
2025年7月26日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
This shop is wow
2025年7月25日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
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