“I have been using The Perfume Shop in Exeter for almost 5 years, and I’ve always had a great experience. Liby has always understood my taste and preferences really well. Recently, I met Danny and Riy... もっと見る
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所在地
所在地を変更3 Guildhall Shopping Centre, EX4 3HP EXETER, GB
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Libby and Jake were both really welcoming and friendly from the moment I walked into the shop to leaving with some lovely perfumes. They were really informative on the scents I was interested in. I wo... もっと見る
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Incredible experience. I received perfect service, from a lad named Jake. Never have I received such good customer service. Jake was polite, attentive and helpful. He was with me for a good 45 minutes... もっと見る
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I always get served by the same gentleman, he's always so helpful and knowledgeable and is super helpful His recommendations have always been perfect for gifts for friends and family Super friend... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
3 Guildhall Shopping Centre, EX4 3HP, EXETER, 英国
4.7
優良
91件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Aj was very helpful told me what offers…
Aj was very helpful told me what offers were on definitely be coming back
2025年6月28日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Experienced a 10/10 service today with…
Experienced a 10/10 service today with Jake (The Lancashire lad! 😂) extremely helpful and friendly, would highly recommend his service to others and is a huge credit to the team :)
2025年6月25日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Thank you so much for your review!
The Perfume Shop.
Went into today and had a great…
Went into today and had a great experience Adam who served me was extremely helpful and gave me an excellent deal. We will definitely be returning 😊
2025年6月22日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Thank you so much for your review!
The Perfume Shop.
Great service
Great customer service Adam helped out so much with finding the right fragrance
2025年6月22日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Thank you so much for your review!
The Perfume Shop.
The staff here were very friendly
The staff here were very friendly, and quick with their service. We were served by a young man with curly hair (I never got his name), and he was very good.
2025年6月6日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
The Perfume Shop - Exeter 224 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
The Perfume Shop
Always order from The Perfume Shop, good service, lots of choices of perfume.
Fast delivery.
Love to open my parcel ( scent with love)...brilliant
2025年5月26日
The Perfume Shop - Exeter 224 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Exeter shop fantastic
I always get served by the same gentleman, he's always so helpful and knowledgeable and is super helpful
His recommendations have always been perfect for gifts for friends and family
Super friendly staff and lovely well displayed shop with great offers
This is the Exeter shop
2025年5月29日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Adam served us and was really helpful
Adam served us and was really helpful, knew his fragrances and wasn't pushy, which was refreshing. Cheers Adam.
2025年5月27日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Great first time experience...
Adam served us and was very knowledgeable and helpful.
2025年5月27日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
The Perfume Shop - Exeter 224 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
What a guy!
We were served by Jake. Nothing was too much trouble for him. He was so helpful & knowledgeable. He is an asset to the company.
2025年5月25日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Jake was amazing
Jake was amazing. Friendly, helpful. Came away with a great aftershave for the hubby. Neat tidy shop.
2025年5月25日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
The Perfume Shop - Exeter 224 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Good service
2025年5月14日
The Perfume Shop - Exeter 224 からの回答
Thank you for your positive review!
The Perfume Shop.
The Perfume Shop - Exeter 224 からの回答
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Page was my assistant today in Exeter ( Plymouth manager the perfume shop )
Page was my assistant today. The wonderful smell brought me in. I asked a few tricky questions about perfumes and was really impressed with the answers I got. Not only did page ( manager in the Plymouth perfume shop on loan here in Exeter) know the parfum I was talking about but she knew the perfumers/ designers. Knowledge is everything. Went away with some parfum strips to mull over. “ Asta la vista “ I will be back …
2025年5月14日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Mark Mason,
We appreciate you sharing your experience. We're glad to hear that you were impressed with the knowledge shared and found the perfect scent to consider. We look forward to your return.
The Perfume Shop
Amazing customer service Jake really…
Amazing customer service Jake really helpfull and informative.
2025年5月2日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hi,
Thank you for your positive review we really appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Danny
Danny was amazing when I came into the store! Really helpful and managed to get two birthday presents for my family.
2025年5月2日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
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