“I have been using The Perfume Shop in Exeter for almost 5 years, and I’ve always had a great experience. Liby has always understood my taste and preferences really well. Recently, I met Danny and Riy... もっと見る
企業が回答しました
所在地
所在地を変更3 Guildhall Shopping Centre, EX4 3HP EXETER, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Libby and Jake were both really welcoming and friendly from the moment I walked into the shop to leaving with some lovely perfumes. They were really informative on the scents I was interested in. I wo... もっと見る
企業が回答しました
Incredible experience. I received perfect service, from a lad named Jake. Never have I received such good customer service. Jake was polite, attentive and helpful. He was with me for a good 45 minutes... もっと見る
企業が回答しました
I always get served by the same gentleman, he's always so helpful and knowledgeable and is super helpful His recommendations have always been perfect for gifts for friends and family Super friend... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
3 Guildhall Shopping Centre, EX4 3HP, EXETER, 英国
4.7
優良
91件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service
Fantastic service, helpful and super friendly staff, especially Jake! Very good knowledge about the fragrances which always helps. Will definitely shop here again. Thank you 🙂
2025年5月2日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Libby helped me choose a scent and she…
Libby helped me choose a scent and she was lovely, highly recommend this perfume shop, great service and good prices.
2025年4月29日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
The Perfume Shop - Exeter 224 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Great products and fantastic team!
Store stocks a wide range of great products and cannot recommend the staff enough - Jake in particular who served me, who was extremely helpful, friendly and patient (he must've stayed with me a good 30-40 mins, always suggesting great perfumes tailored to my picky taste). Really helped me to narrow down my choices and pick the right scent for me, and explained each one in great detail and in a way that was easy to understand - 10/10 🌟
Highly recommend this store for perfumes and especially Jake thanks to his fantastic customer service, kindness and expertise, especially when buying something so personal to each of us - can't ask for more!
2025年4月22日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Lovely store really helpful staff
Lovely store really helpful staff
Libby was great really good attitude and really helpful and friendly i would not hesitate to recommend this store
2025年4月22日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Great experience today
Great experience today. My little girl got a really good bargain. Fantastic customer service.
2025年4月19日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Good experience
It was a great experience visiting there. Danny assisted us throughout and found the perfect gift for my best friend. We also got some goodies.
2025年4月19日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Such an amazing service by Danny
Such an amazing service by Danny, really helpful even though I didn't know what I wanted he really helped me pick out a perfume gift set for my lil sister. So help fell!
2025年4月19日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Really friendly
2025年4月19日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Amazing and friendly staff
Amazing and friendly staff, very helpful and had great knowledge of products. Will always be my go to store!
2025年4月19日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Amazing help by Danny and co worker
Amazing help by Danny and co worker. Didn’t feel pressured but was very welcoming and answer any questions I had. Very friendly. Great experience overall
2025年4月19日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Danny at Exeter store was extremely…
Danny at Exeter store was extremely helpful and were very happy with our purchases
2025年4月18日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Very friendly staff
Very friendly staff, helpful and yet not pressuring to buy an item
2025年4月18日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
I would like to write about AJ
I would like to write about AJ, he manage customer very well and has got good product selling skills.
Thanks
2025年4月18日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Libby was great
Libby was great, she helped me find a really nice perfume as a gift for my wife. Excellent service
2025年4月18日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Jake was fabulous
Jake was fabulous - really knowledgeable and extremely personable. We entered the shop with uncertainty, but left with a smile and a great perfume. Thanks, Jake..!
2025年4月15日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Jake was very helpful, what a lad
Jake was very helpful. He guided me through many choices and helped with my lack of knowledge.
2025年4月15日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hello,
Thank you for your great review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
I received my perfume in good time
2025年3月21日
The Perfume Shop - Exeter 224 からの回答
Hello,
Thank you for your lovely 5* review, we really appreciate your feedback and are so happy to hear you had a great experience shopping with us!
Kind regards,
Jasmyn
Served by Danny and Jake at the Exeter…
Served by Danny and Jake at the Exeter branch. They are very helpful and helped find what I needed and was after. As I am a regular customer.
2025年3月28日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hello,
We're thrilled to hear about your positive experience at our Exeter branch! It's wonderful to know that Danny and Jake provided such helpful service. We appreciate your loyalty and hope to continue exceeding your expectations in the future.
Kind regards,
Jasmyn
Wow what a lovely experience
Wow what a lovely experience, was looking for a fragrance for my brother.
I was greeted by a very pleasant man called JAKE. So kind and helpful also very knowledgeable about ingredients and perfumes. Thank you
2025年3月6日
自発的なレビュー
The Perfume Shop - Exeter 224 からの回答
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。