Visited the Livingston branch yesterday to grab my partner some aftershave for his birthday. Both girls in the shop were super welcoming as soon as I got in. Sophie took her time and let me smell some... もっと見る
所在地
所在地を変更Unit 44, Almondvale South, EH54 6NB LIVINGSTON, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Got excellent service from Amy she was so patient with me and managed to select two purchases that I would not have chosen due to good customer service. She listened to what I was looking for for two... もっと見る
企業が回答しました
The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did rec... もっと見る
企業が回答しました
Kim made picking an aftershave for my Dad’s Birthday so easy. She was genuinely kind and made me feel like she cared. Kim wrapped my gift up beautifully and made my experience really lovely. Thank you... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 44, Almondvale South, EH54 6NB, LIVINGSTON, 英国
4.9
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always a pleasure to shop here staff…
Always a pleasure to shop here staff very friendly and helpful
2026年5月1日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Great experience, very friendly and helpful staff. Very good selection of perfumes.
2026年5月2日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks to Claudia, Sophie and Aleah
Thanks to Claudia, Sophie & Aleah for making my choice so easy and helping me pick something out for a loved one.
2026年3月7日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Experience in store.
Had a wonderful experience talking to both of the representatives (Claudia and Kem)here at the store explained about the perfumes and about the VIP Cards and points.
The perfume shop - livingston 1
2026年4月4日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aleeha was fantastic
Aleeha was fantastic, polite, attentive and caring. She guided me through all the different choices, recommended different perfumes and even gift wrapped my choice. What a service! As a senior manager i recognise true passion, she's a keeper! Store Livingston Centre.
Thanks
Aamer
2026年3月10日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
E- mail sent not just with order
E- mail sent not just with order, but also about the dispatch & arrival of the delivery
2026年2月9日
The Perfume Shop - Livingston 109 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from 3 lovely ladies.Went to the store in livingston today…
Went to the store in livingston today as the fragrance store hadn't prepared my order.
The ladies in store helped me get what I needed and gift wrapped it for me too.
Love the ribbon offer it's fantastic.
Very happy customer today thankyou ladies in store on Saturday 14th February.
2026年2月14日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kim and Fin were brilliant today
Kim and Fin were brilliant today, helped me make up a personalised gift set for valentines
2026年2月11日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service from the girls in store…
Amazing service from the girls in store and Kim was amazing xxx
2026年2月5日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good experience going into the shop…
Good experience going into the shop today the girls was lovely
2026年1月26日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best staff
I have visited the perfume shop in livingston the staff in this store is amazing specially Claudia & Kim very welcoming, Friendly & helpful felt very comfortable
2026年1月24日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great staff and help
I went in barely knowing what I was doing and with a vague description of the perfume I was looking for and Claudia was amazing. She found what I was looking for and sorted out a week discount too! Brilliant service.
2026年1月20日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anniversary gift
The ladies in here are lovely helped me find my favourite Bridgerton perfume as a wedding anniversary gift total professionals and extremely knowledgeable and helpful.
2026年1月18日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent shopping experience
Excellent shopping experience. Finn was so helpful and patient. Finn confidently helped my son choose a perfume for his girlfriend’s birthday. Finn is a credit to the store.
2026年1月18日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service from manager Claudia …
Amazing service from manager Claudia massive help to get my sons birthday after my order was cancelled and points not back on my account but she managed to help me get them back and was so lovely and chatty.
2026年1月6日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hi,
Thanks for your review. It's great to hear your kind words and recent experience.
The Perfume Shop
Good service.Kept up to date on the…
Good service.Kept up to date on the progress of my order.
2025年12月15日
The Perfume Shop - Livingston 109 からの回答
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Free gift is not available
You are selling perfumes with free gifts. Unfortunately the free gifts are not available.
Very bad bussiness practice. If you saying the perfume is with free gift than it has to be with free gift.
2025年11月24日
The Perfume Shop - Livingston 109 からの回答
Hi,
I am so sorry to hear you did not receive your free gift. Please note, free gifts are subject to availability and these gifts are very limited which is stated on our website. I am truly sorry for any inconvenience caused and if you need any further assistance, do not hesitate to pop back in touch.
Kind regards,
Sharain - The Perfume Shop
Fantastic service
Fantastic service, really helpful and knowledgeable. Will definitely be back soon. Thank you for all your help today Eliah
2025年10月19日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
Aliah was so lovely and very helpful in…
Aliah was so lovely and very helpful in her recommendations and her service
Thanks
2025年10月19日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
I frequently visit the store in…
I frequently visit the store in Livingston and I am never disappointed with the service and patience that Claudia and Kim provide. 11/10 and highly recommend anyone to shop here when looking for a new scent! Always a pleasant experience and always go the extra mile
2025年10月11日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。