Visited the Livingston branch yesterday to grab my partner some aftershave for his birthday. Both girls in the shop were super welcoming as soon as I got in. Sophie took her time and let me smell some... もっと見る
所在地
所在地を変更Unit 44, Almondvale South, EH54 6NB LIVINGSTON, GB
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We visited the store with the need of a birthday gift for my partner. We were greeted by Sophie, and despite having a ludicrous description of what were looking for, managed to find us what we needed.... もっと見る
企業が回答しました
Got excellent service from Amy she was so patient with me and managed to select two purchases that I would not have chosen due to good customer service. She listened to what I was looking for for two... もっと見る
企業が回答しました
Kim made picking an aftershave for my Dad’s Birthday so easy. She was genuinely kind and made me feel like she cared. Kim wrapped my gift up beautifully and made my experience really lovely. Thank you... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 44, Almondvale South, EH54 6NB, LIVINGSTON, 英国
4.9
優良
147件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Was a pleasure to be served by Ann in…
Was a pleasure to be served by Ann in the Inverness branch today, so polite and helpful, was a great experience
5*
2025年4月23日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Visited today and was served by ELLIS
Visited today and was served by ELLIS
She was so lovely and helpful.
Thank you.
We will be back.
Fiona
2025年4月17日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Very helpful staff particularly Lisa
Very helpful staff particularly Lisa
Inverness shop!
2025年4月16日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Mia Livingston shop
Visited store on Sunday and was giving helpful informative information by Mia.
2025年4月6日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
Hello,
We're so glad to hear you had a positive experience at our store. We appreciate your kind words about Mia's helpfulness and knowledge. We strive to provide excellent customer service and we're delighted to know that Mia was able to assist you.
Kind regards,
Jasmyn
Feeling ripped off
Feeling ripped off
I bought a 100ml bottle of CK IN2U aftershave for £53 in the shop.
A few days later i was in Semichem and the bigger 150ml bottle was £24.99.
Unfortunatly i have lost my reciept so can't take it back or i would have.
Pls shop around before you buy.
2025年3月29日
自発的なレビュー
The Perfume Shop - Livingston 109 からの回答
We understand your frustration with the price difference you experienced. We strive to offer competitive pricing, and it's disappointing to hear that you felt you paid more than you should have. We encourage you to check our website for current pricing and promotions.
Kind regards,
Sharain
The Perfume Shop Team
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