tomocredit.com レビュー 

457
•
TrustScore 5段階評価の4

3.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

DO NOT USE THIS SERVICE. IT IS A SCAM. The memberships are presented as monthly options but scam into Annual. If you request a refund, their customer service will give you the run around but the sad p... もっと見る

5つ星のうち5の評価

Very handy credit building app. If you're the kind of person who needs extra nudges, this is for you. If youre someone who could use a little help with some great tools, this is for you! Very user-fri... もっと見る

企業が回答しました

5つ星のうち5の評価

The Tomo Boost app has a really clean and modern look at first glance when I opened the app. I love how the features are organized into different categories, which includes everything from tracking ha... もっと見る

企業が回答しました

5つ星のうち5の評価

I think this is one of the better credit monitoring apps out there. There are many extra features as well such as linking your bills & That Can then help boost your credit score , accurate data such a... もっと見る

企業が回答しました

企業情報

当該企業による記述

About TomoCredit TomoCredit is a financial wellness platform designed to help consumers better understand, manage, and improve their credit. Through easy-to-use tools and personalized insights, members can monitor their credit profile, identify factors affecting their score, and take practical steps toward stronger financial health. The platform helps simplify credit by bringing important information together in one place. Members can review their credit activity, track changes over time, and identify potential inaccuracies that may need attention. TomoCredit also provides tools that support credit-building progress, including credit reporting and dispute assistance. TomoCredit’s goal is to make credit improvement feel more accessible and less overwhelming. Instead of leaving consumers to figure everything out on their own, the platform provides clear information and actionable guidance based on their credit profile. Whether someone is establishing credit, rebuilding after financial challenges, or preparing for future goals such as qualifying for a credit card, auto loan, or apartment, TomoCredit gives them resources to stay informed and take action. By combining credit monitoring, educational resources, and practical financial tools, TomoCredit empowers members to make more confident decisions and build toward better financial opportunities.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

457件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 90%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(457)

過去12か月のレビュー数: 128件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

DO NOT USE THIS SERVICE

DO NOT USE THIS SERVICE. IT IS A SCAM. The memberships are presented as monthly options but scam into Annual. If you request a refund, their customer service will give you the run around but the sad part is they respond 24 hours later. DO NOT USE THIS. Go use Kikoff which is cheaper and way less complicated. Ive made 6 emails requesting a refund after 2 hours pasted my purchase. I realized they charged the whole year not monthly. It takes 24 hours for a response and they just keep offering different services instead of giving me back my money.

2026年10月23日
自発的なレビュー
5つ星のうち1の評価

I signed up for TomoCredit with the…

I signed up for TomoCredit with the understanding that they would report a credit line to the major credit bureaus to help build my credit history. Instead, TomoCredit charged me a monthly fee of $129 for 5 to 6 consecutive months. During this entire time, they failed to report any credit line or activity to the credit bureaus. I paid hundreds of dollars for a service that was never delivered, essentially paying for absolutely nothing.

When I disputed the fees, I was explicitly assured by TomoCredit representatives that my monthly charge would be lowered to $39. This modification never occurred, and the company continued to extract the $129 monthly fee from my account without authorization or delivery of service.

I have made repeated, exhaustive attempts to cancel this service, but every time I emailed customer support requesting immediate cancellation, they refused to process it and instead sent evasive follow-up questions to delay the process. Additionally, I scheduled two separate video consultation appointments for this purpose. On both occasions, no representative from TomoCredit showed up to the call.
So I'm out of hundreds of dollars and nothing to show for it and they have not taken any accountability.

2026年4月1日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi LaShawn,

Thank you for sharing your experience. We're sorry TomoCredit hasn't met your expectations. Your financial goals matter to us, and our mission is to help people build credit and access better financial opportunities.

Please contact our team at help@tomocredit.com so we can review your account and address your questions regarding credit reporting, billing, and membership options.

We also encourage you to explore TomoIQ, our AI-powered financial assistant, which analyzes your credit report, explains factors affecting your score, and provides personalized financial guidance.

— The TomoCredit Team

5つ星のうち1の評価

This company is a Scam I paid for the…

This company is a Scam I paid for the vip membership did a credit dispute which never work it was over 60 days still no update u can’t get anyone on the phone they won’t respond to emails I did a BBB complaint no help on my getting my refund I did a claim through the cfpb still no response I will be suing all contact in like there number and help email never helps they blocked my account won’t give a refund and won’t restore my account with out me paying 399 for the whole year again!

2026年8月3日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Honney,

We appreciate you taking the time to share your concerns. We're sorry your experience with TomoCredit hasn't met your expectations. Our mission is to help customers build credit and make informed financial decisions, and your goals remain important to us.

We encourage you to contact help@tomocredit.com so our team can review your account and address questions regarding your membership, dispute status, and account access.

You can also explore TomoIQ, our AI-powered financial assistant, which offers credit report analysis, personalized insights, and guidance to help you better understand and manage your credit.

— The TomoCredit Team

5つ星のうち1の評価

A Complete Trap - Do Not Even Try the "Starter" Plan!

I signed up for TomoCredit because their website explicitly advertises that non-U.S. citizens can build credit using an ITIN. I decided to test the waters with their basic "Starter" plan ($14.99/mo) before committing to anything bigger. I am so glad I didn't spend a penny more.

Once they charge your card, the platform is 100% useless. Here is the reality:

The ITIN verification is broken. Entering your ITIN causes the system to crash and throws you into an endless logout loop.

The core "Bank Linking" feature permanently says "Under maintenance."

The ONLY thing that works on the dashboard is an aggressive pop-up trying to force you to upgrade to a "VIP Business Card" for nearly $900 a year.

I have contacted their support four times over the past weeks and have been completely ghosted. They take your money for the basic tier, provide zero features, and try to hold you hostage for an $800+ upgrade.

Also, beware of their cancellation process: If you try to cancel, the button says "Withdraw Access," which is a dark pattern designed to lock you out of your account immediately so they can claim you canceled the service yourself.

Save your money and go with a legitimate secured credit card. This platform operates in entirely bad faith.

2026年8月21日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Moudy,

Thank you for taking the time to share your feedback. We're sorry your experience with TomoCredit hasn't matched your expectations. We understand how important accessibility and reliable financial tools are, and our mission is to help people build credit and gain better access to financial opportunities.

We'd appreciate the opportunity to review your account and address your questions regarding ITIN verification, bank connectivity, and membership options. Please contact our support team at help@tomocredit.com for assistance.

We also invite you to explore TomoIQ, our AI-powered financial assistant, designed to help users understand their credit reports, track financial progress, and receive personalized guidance toward their financial goals.

— The TomoCredit Team

5つ星のうち1の評価

So I wound up buying from this company…

So I wound up buying from this company their VIP annual plan. At first I chRged the wrong card and was hoping they would refund and then recharge the right card.. they declined and said no refunds... Period. They also advertised a credit line of some kind. I bought into that with that in mind... Just to see that it didn't.

Now I tried disputing with banks, can't get refund cause of their terms of service but now also they have suspended my account. So they have my money and no service.

2025年8月18日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi John,

Thank you for sharing your experience. We're sorry to hear that TomoCredit hasn't met your expectations. We understand how important it is to feel confident in your financial decisions, and our mission is to help customers build credit and access better financial opportunities.

We'd welcome the opportunity to review your account and address your questions regarding your VIP membership, account status, and subscription terms. Please contact our support team at help@tomocredit.com for assistance.

We also encourage you to explore TomoIQ, our AI-powered financial assistant, which helps users analyze their credit reports, understand factors affecting their scores, and receive personalized financial guidance.

— The TomoCredit Team

5つ星のうち1の評価

Poor customer service

Poor customer service. Never responded to the emails that I sent. Requested a refund because the service was not what I expected. I've sent at least 25 emails wanting my money back. No one ever reached out to me, not even a bot. This service would not get a star, but that was the only way I could post my review. DO NOT USE! NOT WORTH THE HEADACHE!

2026年7月7日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi TT,

Thank you for taking the time to share your feedback. We're sorry your experience with TomoCredit hasn't met your expectations. We value every customer's trust and strive to provide helpful resources and support throughout their financial journey.

We'd appreciate the opportunity to review your previous inquiries and address your questions regarding your membership. Please reach out to our team at help@tomocredit.com so we can assist you directly.

In the meantime, TomoIQ, our AI-powered financial assistant, offers personalized credit insights, credit report analysis, and guidance to help you better understand your financial options and work toward your goals.

— The TomoCredit Team

5つ星のうち1の評価

My experience was not pleasant

My experience was not pleasant. The claimed they could help you boost your score but then after they were hit with the class action suit they changed and said all they do is coach you.I was scrolling through x where Spirassp posted 2 different articles from forbes that talked about this. My sister and I went all in and saw no change for over six months and they kept on charging us even when we wanted out. Our only solution was to close our cards ad change our phone numbers to end the harassment.

2026年3月2日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Robert,

We appreciate you taking the time to share your experience. We're sorry to hear that TomoCredit didn't deliver the experience you were hoping for. We understand how important your financial goals are, and our mission remains focused on helping people build credit and make informed financial decisions.

We encourage you to contact our team at help@tomocredit.com so we can review your account, clarify your membership details, and address your questions directly.

We also invite you to explore TomoIQ, our AI-powered financial assistant, which helps users understand the factors influencing their credit scores, analyze their credit reports, and receive personalized guidance to support their financial goals.

— The TomoCredit Team

5つ星のうち1の評価

For months I’ve been emailing the same…

For months I’ve been emailing the same thing which is I DON’T WANT TOMO PLEASE DELETE MY ACCOUNT DEACTIVATE IT PLEASE yet Tomo continues to try and take money from my account I feel like I’m being tortured tired of repeating myself I hate Tomo and will be reporting this to the Better Business Bureau anything to make it stop

2026年6月11日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Shakyra,

Thank you for sharing your feedback. We're sorry to hear that your experience with TomoCredit hasn't met your expectations. We understand how important it is to have clarity and control over your financial accounts, and we value your trust.

We'd appreciate the opportunity to review your previous cancellation requests and clarify your account status. Please contact our team at help@tomocredit.com with your existing support request details so we can address your concerns directly.

Our mission is to help people build credit and make informed financial decisions. For those exploring credit management resources, TomoIQ, our AI-powered financial assistant, offers credit report analysis, personalized insights, and guidance tailored to individual financial goals.

— The TomoCredit Team

5つ星のうち1の評価

This is scam be careful

This is scam be careful. i sign up for VIP memebership and there was no $10000 credit limit and i cancelled and there is no refund. scammmer

2026年4月17日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Nirmal,

Thank you for sharing your feedback. We're sorry to hear that your experience with TomoCredit didn't meet your expectations. We understand how important access to financial opportunities is, and our mission is to provide tools and resources that help customers work toward their credit goals.

We encourage you to contact our team at help@tomocredit.com so we can review your VIP membership, clarify the available benefits and subscription terms, and address your questions directly.

You can also explore TomoIQ, our AI-powered financial assistant, which analyzes your credit report, explains factors influencing your credit score, and provides personalized guidance to help you make informed financial decisions.

— The TomoCredit Team

5つ星のうち5の評価

I enjoyed the view and most of all they…

I enjoyed the view and most of all they took their time to explain everything in detail thank you I give 5 stars because you deserve it

2025年12月4日
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Jenise,
Thank you so much for the wonderful review! We're thrilled to hear you enjoyed the view and that our team took the time to explain everything in detail. Providing a helpful and informative experience is very important to us. We truly appreciate your kind words and your 5-star rating!
— The TomoCredit Team

5つ星のうち1の評価

I received an email offering the 100k…

I received an email offering the 100k tradeline for a special price of paying $300 for the year membership. I made my payment. But, instead of getting the 100k tradeline, I keep getting the same email several times a week. I also purchased the TomoIQ plan for $7.99 per month and it's not doing as promised either. I'm getting emails several times a week. I've tried contacting them by writing to them and not getting any response to my emails. Just keep your promises.

2026年4月10日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Felton,
We’re really sorry to hear about your experience—this isn’t the level of service we aim to provide. We understand how frustrating this must be, especially with the repeated emails and lack of response.
We’d like to take a closer look and make this right. Please email us at help@tomocredit.com with your details so we can review your account and assist you directly.
— The TomoCredit Team

5つ星のうち1の評価

Avoid at all cost

Went with this company because all the reviews I was seeing were good, I wish I would have read alot further down to see the negative, they took $300, then charged me $50 each month, with promise of a credit building card in which its been years and I never saw it, I reached out to customer service to see what was going on and what was my balance and all I got in response was my account was past due the $50 and nothing else, I recommend not using this money stealing company and I dont care about no "We are sorry to heart that" crap from their bot service or paid cs rep, I want my money back for the services not rendered.

2026年5月2日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Quincy,
We’re sorry to hear about your experience and understand your frustration. This isn’t the experience we want for our customers. We’d like the opportunity to review your account and address your concerns. Please email us at help@tomocredit.com so we can look into this and assist you further.
— The TomoCredit Team

5つ星のうち1の評価

Never had an account with them

Never had an account with them. Somehow they started billing for a subscription. I followed the rules- blocked charges, emailed them with last 4 of card number. I even got a new card. Somehow they still managed to bill me via cashapp. I'm at the point of trying to see if there are any class action cases filed against them because I know this can't be legal....I don't know what services they offer BUT I'm sure it's not legal!!

2026年4月24日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Tenisha,
We’re really sorry to hear about this—this doesn’t seem right and we understand your concern. We take issues like this seriously and want to help resolve it. Please email us at help@tomocredit.com with your details so we can review your account and investigate right away.
— The TomoCredit Team

5つ星のうち1の評価

I canceled my subscription and they…

I canceled my subscription and they still taking money out of my account I’m about to get the Authorities involved

2026年2月20日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Curtis,

We’re really sorry to hear about your experience—this is understandably frustrating. Please reach out to us at [help@tomocredit.com] with your account details so we can review your account, ensure the cancellation is complete, and address any billing concerns right away.

We take this seriously and appreciate the opportunity to make this right.

— The TomoCredit Team

5つ星のうち3の評価

Change your reputation

I've used this company before and I have had similar experiences with them as everyone else had, except I didn't pay anything. I really wish they came through with what they promise because this is a great service in theory. If they follow-through, I'd be happy to write a 5-star review. I'd recommend offering VIP credit lines for a free for a while before charging, just so that you can turn your reputation around and earn business.

2026年3月23日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Joseph,
Thank you for your honest feedback. We’re truly sorry that your experience hasn’t reflected the level of support we strive to deliver, and we appreciate you sharing your perspective. We also value your suggestion regarding offering VIP credit lines, and we understand how follow-through plays a critical role in building trust.
Our mission is to help people take control of their credit in a way that’s simple, transparent, and supportive. Please reach out to us at help@tomocredit.com so we can better understand your situation and help resolve it quickly.
We’re committed to continuous improvement, and your input plays a key role in that.
— The TomoCredit Team

5つ星のうち1の評価

Horrible company

Horrible company, months have gone by and I have yet to hear from a representative to issue me this credit building card they supposedly offer. The status reads "under review". With non refundable membership fees you might as well save yourself the money and spend it elsewhere cause these people are garbage.

2026年4月10日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Kevin,
Thank you for taking the time to share your experience. We're truly sorry to hear that we fell short of your expectations, especially regarding the delay and lack of communication around your application status. At TomoCredit, our goal is to provide real value to everyone working to build their credit, and we take your concerns seriously.
We’d appreciate the chance to make this right. Please reach out to us at help@tomocredit.com with your details so we can review your case, provide clarity on your application, and find the best way to support you.
Your feedback is invaluable in helping us grow and improve. We hope to earn back your trust.
— The TomoCredit Team

5つ星のうち5の評価

I don’t usually write reviews

I don’t usually write reviews, but I’ve had a good experience with TomoCredit so far. The setup process was fairly simple and didn’t take too long, which I appreciated.

I’m not the most tech-savvy person, but the app has been easy enough to figure out. Everything is laid out clearly once you spend a little time with it. Overall it’s been a helpful and straightforward service.

2026年3月31日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Benjamin,
Thanks so much for the love! We’re delighted to hear that your experience with TomoCredit has been smooth and easy to navigate—even without being super tech-savvy. It’s great to know the setup and overall experience have been straightforward and helpful. We’re here to guide you as you continue building your credit with confidence.
— The TomoCredit Team

5つ星のうち1の評価

Took my money happily

Took my money happily, did not deliver on promised services. Customer service is by far one of the worst I have worked with, did not give me my refund. Stole $300 from me. Dont even consider this company

2026年3月23日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Oliver,
Thank you for taking the time to share your experience. We're truly sorry to hear that we fell short of your expectations. At TomoCredit, our goal is to provide real value to everyone working to build their credit, and we take your concerns seriously.
We’d appreciate the chance to make this right. Please reach out to us at help@tomocredit.com with your details so we can review your case and find the best way to support you.
Your feedback is invaluable in helping us grow and improve. We hope to earn back your trust.
— The TomoCredit Team

5つ星のうち1の評価

Misleading and untrustworthy service.

Complete scam. They'll gladly take (steal) your money, but refuse to deliver on any of their promised services. This is a clear case of false advertising. Highly recommend avoiding them at ALL costs, unless you like giving your money to scam artists anyways.

2026年3月18日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Tyler,
We appreciate your feedback and regret that your experience did not meet your expectations. At TomoCredit, we are committed to providing reliable, user-centered credit solutions for all our customers.
Please contact us directly at help@tomocredit.com with more details so we can thoroughly review your case and offer appropriate support.
Your insights help us grow and improve our service. Thank you for bringing this to our attention.
— The TomoCredit Team

5つ星のうち1の評価

It took $300 from me promised me credit…

It took $300 from me promised me credit line ended up being subject to app approval paid $300 for nothing absolutely nothing. They scammed me and refused to give me my money back.

2026年1月1日
自発的なレビュー
tomocredit.com ロゴ

tomocredit.com からの回答

Hi Iftikhar,
We appreciate your feedback and regret that your experience did not meet your expectations. At TomoCredit, we are committed to providing reliable, user-centered credit solutions for all our customers.
Please contact us directly at help@tomocredit.com with more details so we can thoroughly review your case and offer appropriate support.
Your insights help us grow and improve our service. Thank you for bringing this to our attention.
— The TomoCredit Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報