if could could give less than one star, I would. they did not pick up on the day i requested, or the following days when they said they would. Each day i waited on the promise they would pick up by 5... ãã£ãšèŠã
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So far, so good. I've been sending numerous packages using Transdirect. Their platform is easy to use, and you are given a range of courier companies that you can select, based on price, speed of del... ãã£ãšèŠã
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Love the company Just not happy with hunter express. Always disputing the size of my cartons even when I send them pictures with a tape measure over the cartons size. But the rest of the contracto... ãã£ãšèŠã
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Ease of booking, tracking generaly good. Can contact a human if need be. Never had a loss or damage to goods. Priceing is excellent.
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Transdirect provides Delivery Solutions for Small to Medium Business, and Consumers, saving them time, money, and making them more efficient.
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- 1300 668 229
- admin@transdirect.com.au
- transdirect.com.au
4.1
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Very impressed with the pickupâŠ
Very impressed with the prompt pickup and delivery service. I honestly can not fault anything. Thank you very much for providing this exceptional service which I will use again when the need arises.
Kind regards,
Christina
2026幎3æ20æ¥
Transdirect ããã®åç
Hello Christina,
Thanks for your kind words. It's great to hear that you were impressed with the pick-up and delivery service. We truly appreciate your support and such positive feedback.
Regards, Bianca
Twice a failure to pick up the packageâŠ
Twice a failure to pick up the package even after I complained after the first failure. Still nothing after the second day promised to pick up.
2026幎3æ27æ¥
Transdirect ããã®åç
Hello Jim,
We're sorry to hear that your parcel was missed on two occasions. The booking you have specified on this occasion appears to have been collected on the selected date.
Regards, Bianca
Transdirect provide a good choice ofâŠ
Transdirect provide a good choice of shipping agents and their prices are very reasonable.
2026幎3æ27æ¥
Transdirect ããã®åç
Hello Val,
Thanks for your review. It's great to hear that we have met your expectations and look forward to working with you again.
Regards, Bianca
So far so good
So far, so good. I've been sending numerous packages using Transdirect. Their platform is easy to use, and you are given a range of courier companies that you can select, based on price, speed of delivery, etc.
Their pickups are timely and reliable; once your parcel is with them, you can track it from start to finish. My items have arrived on time on all occasions so far. Best of all, their prices are extremely competitive, based on the service you want or need.
2026幎3æ27æ¥
Transdirect ããã®åç
Hello Gee,
Thanks for your review. It's great to hear that our services have met your expectations with an easy-to-use platforms and choice of courier. We're pleased that pickups have been timely and reliable with tracking available from start to finish. Look forward to working with you again.
Regards, Bianca
Transdirect ããã®åç
Hello Inder,
Thanks for your review and support.
Regards, Bianca
Just so easy to get a quote and decideâŠ
Just so easy to get a quote and decide who you want to do your freight. I have used Transdirect often to send stuff to WA. Never had an issue. Thanks guys..M
2026幎3æ27æ¥
Transdirect ããã®åç
Hello Michele,
Thanks for your review. It's wonderful to hear that it was easy to get a quote and select a preferred carrier. We appreciate your ongoing support and look forward to working with you again.
Regards, Bianca
Transdirect ããã®åç
Hello Russell,
Thanks for your review. It's great to hear that we met your expectations. Look forward to working with you again.
Regards, Bianca
Package wasnt collected on the statedâŠ
Package wasnt collected on the stated date and no message was sent either by phone or email to alert me that there was an issue, I could have taken it down to auspost rather than sit waiting for a non service . It had a link on what to do if package not collected, and it just redirected to book for another day. No thanks, not having my time wasted again. Very unprofessional.
2026幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Transdirect ããã®åç
Hello Andrew,
Thank you for taking the time to share your experience. Iâm really sorry that your parcel wasnât collected as scheduled. I can appreciate how frustrating it must have been to wait all day without any update.
Missed pick-ups are rare, but they do happen from time to time, and unfortunately, we arenât automatically notified when a driver doesnât attend. We rely on customers letting us know so we can step in quickly and arrange a solution.
I understand this situation has been disappointing, and Iâm sorry we let you down on this occasion. Weâd truly value the chance to provide you with a smoother experience in the future.
Regards, Bianca
first time user after my usual companyâŠ
first time user after my usual company closed down unexpectedly.. I found their website easy to use and set up an account and had a very good experience with the delivery being picked up and delivered on time.
2026幎1æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Transdirect ããã®åç
Hello Gerry,
Thanks for your review. We love that you have given us a go and that you have found our services easy to use and set up with on time pick-ups/deliveries.
Regards, Bianca
The package arrived on time and in goodâŠ
The package arrived on time and in good condition.
2026幎3æ20æ¥
Transdirect ããã®åç
Hello Geraldine,
Thanks for your review. It's wonderful to hear that you package arrive in good time and good condition.
Regards, Bianca
No dramas
No dramas - from first contact to delivery, it was an easy and efficient service.
2026幎3æ20æ¥
Transdirect ããã®åç
Hello Lyn,
Thanks for your review. It's wonderful to hear that you had no dramas from start to finish and that you found our services easy to book.
Regards, Bianca
Most competitive
So far, the best and competitive quotes were given by Transdirect. I hope this will continue to be so. Customer support 7/10
2026幎3æ17æ¥
Transdirect ããã®åç
Hello Darrel,
Thanks for your review. It's great to hear that our services have met your expectations and look forward to working with you again.
Regards, Bianca
Simple and easy start to finish
The process was simple and easy start to finish.
Prices are good and very competitive.
Only negs are: I put on the form i would drop it at the depot, and FIVE DAYS LATER Aramex came to pick the parcel up from my residence. Also it takes about three hours for Transdirect to email the shipment label to affix to the package, which doesn't help if you're busy.
2026幎3æ20æ¥
Transdirect ããã®åç
Hello Russell,
Thanks for your review. We're pleased to hear that you found the booking process easy to use and the prices were competitive.
We're sorry that you parcel was not collected on the specified day and it took so long for the carrier to collect. The label delay all depends on what you send or how it is packaged. Some bookings require additional checks.
Regards, Bianca
Great Customer Service
When following up my booking with the customer service team, I found them very helpful
2026幎3æ20æ¥
Transdirect ããã®åç
Hello Alli,
Thanks for your review. It's fantastic to know that you have found our customer service team to be helpful.
Regards, Bianca
The booking system was seamless and ourâŠ
The booking system was seamless and our parcels were delivered on time! Highly recommend Transdirect
2026幎3æ20æ¥
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Transdirect ããã®åç
Hello Julie,
Thanks so much for your kind review! Weâre delighted to hear that you found our booking system seamless and that your freight arrived on time. Your recommendation means a lot to us, and we appreciate your support.
Regards, Bianca
Pick up and delivery were as promised
Pick up and delivery were as promised. Very efficient and helpful staff. Excellent service. Thank you.
2026幎3æ3æ¥
Transdirect ããã®åç
Hello Ptz,
Thanks for your review! Weâre thrilled to hear you found our service efficient, our team helpful, and that both pick-up and delivery went exactly as promised. We appreciate your support and look forward to working with you again soon
Regards, Bianca
Transdirect ããã®åç
Hello Min,
Thanks for your review. It's great to hear that you found our services to be affordable and that your freight was delivered quickly.
Regards, Bianca
Please waiting time should be informâŠ
Please waiting time should be inform after picking or deliver the goods onsite and also allow us at least 15 --20 minutes in loading and unloading
2026幎3æ20æ¥
Transdirect ããã®åç
Hello,
Thank you for your review. Please note that a 5-minute window is included for both pick-up and delivery. Any additional unloading time is charged at $10 per minute, as outlined in our Terms and Conditions.
Regards, Bianca
Transdirect ããã®åç
Hello Miles,
Thanks for your review. It's great to hear that the service was fast and fuss free.
Regards, Bianca
Perth to Melbs
everything went easily and happened well within guideline dates. Tracking app worked perfectly. I was a one time owner-builder customer but will recommend to colleagues. Thanks team
2026幎3æ13æ¥
Transdirect ããã®åç
Hello Christopher,
Thanks for your review. It's wonderful to hear that everything went well with tracking each step of the journey. We appreciate that you would recommend our services.
Regards, Bianca
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