if could could give less than one star, I would. they did not pick up on the day i requested, or the following days when they said they would. Each day i waited on the promise they would pick up by 5... ãã£ãšèŠã
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So far, so good. I've been sending numerous packages using Transdirect. Their platform is easy to use, and you are given a range of courier companies that you can select, based on price, speed of del... ãã£ãšèŠã
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Love the company Just not happy with hunter express. Always disputing the size of my cartons even when I send them pictures with a tape measure over the cartons size. But the rest of the contracto... ãã£ãšèŠã
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Ease of booking, tracking generaly good. Can contact a human if need be. Never had a loss or damage to goods. Priceing is excellent.
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Transdirect provides Delivery Solutions for Small to Medium Business, and Consumers, saving them time, money, and making them more efficient.
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- 1300 668 229
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- transdirect.com.au
4.1
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Transdirect
Very happy with delivery of my parcel arrived in perfect condition on time clear communication Thankyou Transdiredct.
2026幎3æ13æ¥
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Transdirect ããã®åç
Hello Jhon,
Thanks for y our review. It's wonderful to hear that your parcel arrived in perfect condition with clear communication.
Regards, Bianca
Easy shipment
The setting up of the shipment and the obtaining the costs, paying for it, and getting the label to attach is easy as. I clearly put on my form "will drop off to depot" ..... and FIVE DAYS LATER Aramex turn up at my house to pick the parcel up ð€£ it was probably delivered by then ! Its a great little system but it needs some tweaking. Maybe not having to wait several hours for the label to be emailed would also be an advantage.
2026幎3æ12æ¥
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Transdirect ããã®åç
Hello Russell,
Thanks for your review. We're pleased to hear that you found the booking process easy to use and the prices were competitive.
We're sorry that you parcel was not collected on the specified day and it took so long for the carrier to collect. The label delay all depends on what you send or how it is packaged. Some bookings require additional checks.
Regards, Bianca
Absolutely awful
Absolutely awful. Did not collect the confirmed day and did not rebook for the following day. Had to call 3 times and spent 15+ minutes on hold each time. Jenny in customer service had absolutely no idea what she was doing. Parcels still missing and the company has no idea where they are. (Meanwhile I ordered a mattress, and got live tracking) A courier company that has no idea where their couriers are - let alone your items - is a disgrace.
2026幎3æ12æ¥
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Transdirect ããã®åç
Hello George,
We're sorry to hear that your freight was not collected on the specified day. I can see that your freight was collected on 13/03. Your parcel is not missing, it currently on board for delivery today.
Please note that we do not handle your freight, you select the courier that you would like once a quote has been provided.
Regards, Bianca
Transdirect ããã®åç
Hello Amin,
We're sorry that there was a variance in charges. I will reach out to you directly to investigate this issue further.
Regards, Bianca
Simple to arrange and great prices
2026幎3æ6æ¥
Transdirect ããã®åç
Hello Cewi,
Thanks for your review. We're pleased to hear that you found our services easy to arrange with great prices.
Regards, Bianca
Transdirect ããã®åç
Hello Mick,
Thanks for your review. We're pleased to hear that everything went well.
Thanks, Bianca
Very competent service
Unattended pick-up went perfectly and delivery to unit was to the unit door, as well as faster than expected. Overall, very competent service.
2026幎3æ6æ¥
Transdirect ããã®åç
Hello,
Thanks for your review. We're pleased to hear that your unattended pick-up went smoothly and the door-to-door service was faster than expected. We appreciate your support.
Regards, Bianca
Give them a go
I recently used Transdirect to send large heavy crates to an interstate client. The processing of my order was quick and efficient. If you are looking to send larger items, (without a major carrier account) then Transdirect is the answer. Give them a go.
2026幎3æ4æ¥
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Transdirect ããã®åç
Hello Schott,
Thanks for your review. We are thrilled to hear that the order processing was quick and efficient. We appreciate the recommendation.
Regards, Bianca
Brilliant ð
Easy, transparent & succinct. Would use this service again ð¯
2026幎2æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Transdirect ããã®åç
Hello Brett,
Thanks for your review. We're pleased to hear that you found our services easy to use and would use our company again.
Regards, Bianca
Easy to book and receive quote
Easy to book and receive quote , reasonably priced and parcel arrived in good condition . . .
2026幎2æ27æ¥
Transdirect ããã®åç
Hello GB,
Thanks for your kind words. It's wonderful to know that you found it easy to book and receive a quote with reasonable prices.
Regards, Bianca
Transdirect ããã®åç
Hello,
Thanks for your review. Weâre thrilled to hear that your parcel was collected on time with an easy to complete transaction and reasonable pricing.
Regards, Bianca
Transdirect ããã®åç
Hello Alan,
Thanks for your review. It's great to hear that you found our services easy to book and you received a fast serviced. We appreciate the recommendation.
Regards, Bianca
Transdirect ããã®åç
Hello Leonard,
Thank you for your review. Weâre delighted to hear that you were happy with our customer service and that your delivery arrived quickly. We appreciate your support.
Regards, Bianca
The service was very good unfortunatelyâŠ
The service was very good unfortunately the package was delayed in transit and was delivered 4 days late, I do appreciate that some things are out of their control and suggest that a longer expected date for delivery, an early delivery is much better than late
2026幎3æ6æ¥
Easy service to use
Easy service to use. Quick to get back with a quote and kept me up to date.
2026幎3æ6æ¥
Transdirect ããã®åç
Hello Simon,
Thanks for your review. It's wonderful to hear that you found our services easy to use, quick quoting and real time tracking. We appreciate your support.
Regards, Bianca
Prompt service and great prices
2026幎2æ27æ¥
Transdirect ããã®åç
Hello Williams,
Thanks for your review. It's great to know that you received a prompt service with great prices.
Regards, Bianca
Was good experience
Was good experience, but package was delayed for few days leaving due to not acceptable packaging(Gearbox needed to be boxed). And after it was picked up it should've arrived on Friday. But got email regarding delivery which was pushed to Monday/Tuesday. So i had to pick it up from depo myself.
2026幎2æ27æ¥
Fast pick up good communication
2026幎2æ27æ¥
Transdirect ããã®åç
Hello Cynthia,
Thanks for your review. We're delighted to hear that your pickup was fast and that you received good communication.
Regards, Bianca
I gave the exact correct dimension
I gave the exact correct dimensions and weight for my last consignment received a quote which I accepted I sent the item
Then a week later I received an extra charge because they maintained the measurements were not correct
This is not on I have used Transdirect before and I have not had this happen
Itâs poor service
2026幎2æ27æ¥
Great Very quick and convenient door to door.
Very quick and convenient door to door.
2026幎2æ27æ¥
Transdirect ããã®åç
Hello Jane,
Thanks for your review. It's great to hear that you found our door-to-door service to be convenient with a speedy delivery.
Regards, Bianca
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