Super freundlicher Kundenservice und sehr schnelle Abwicklung! Ich hatte eine Reklamation wegen eines defekten Nackenkissen. Diese wurde mir nun anstandslos ersetzt. Bin wirklich sehr begeistert von... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
At first I found the pillows relatively high-priced... But they are really so much more comfortable than the cheaper ones! And their customer service is great: when my pillow's zipper broke, the issue... もっと見る
企業が回答しました
Following an incident on one of the wheels of my brand new Travel Blue Aurora suitcase the customer support team provided outstanding service through quick and effective email exchanges. This level of... もっと見る
企業が回答しました
Tarun who is the sales representative at Saket delhi bag line store has been very helpful . Thank you Tarun for your support Thanks Bagline team and thanks travel blue to fix the issue
企業が回答しました
企業情報
当該企業による記述
Established 30 years ago, Travel Blue is a world leading Travel Accessories supplier in Travel Retail. Innovation, forward-thinking and our commitment to providing quality and support is at the core of our business. Travel Blue are proud to supply to 9 of the Top 10 leading global Duty Free Operators. Located in over 10,000 outlets across 110 countries; you can find Travel Blue in airports across Europe, the Americas, the Middle East and the Far East. Browse the Amazon store to buy us now. Our product catalogue boasts over 300 products aimed at travellers by air, sea and land for an enhanced, relaxed and stress-free journey. Life is better when you Travel Blue.
連絡先
Suite 13, Building 6, Croxley Park, Watford, WD18 8YH, London, 英国
- 0845 10 88588 / 0208 381 3811
- customersupport@travel-blue.com
- travel-blue.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Servizio clienti eccellente
Ho comprato un prodotto della Travel Blue in aeroporto, all'andata nessun problema al ritorno non ho potuto riutilizzarlo in quanto danneggiato (succede). Appena di ritorno ho contattato via mail il servizio clienti e con uno scambio di alcune mail nel giro di pochi giorni mi è stato sostituito il prodotto. Sono più che soddisfatta, il mio prodotto è arrivato a casa prima del previsto, si sono presi a cuore il mio problema con grande cura e professionalità. Sicuramente continuerò ad acquistare i loro prodotti. Lo consiglio!
Very valuable product and very efficient n fast customer support

Travel Blue からの回答
Great, you care and value your customers
Great, thank you . Today I have received the replacement.

Travel Blue からの回答
I love their compressed socks
I like their compressed socks, I even have 2 already but only size M/L a bit bigger for me but it's OK, try to find size S last year and can't find it in travel blue marketplace and CGK airport...however can manage to find my size S at Changi airport terminal 2. Would recommend the compressed socks, so comfy, avoid my legs getting bloated during long flight😊

Travel Blue からの回答
Excellent service by team Travel Blue…
Excellent service by team Travel Blue specially by Asavari. My problem was resolved with in an hour.
Regards.
Prince Sahni

Travel Blue からの回答
Sensational customer service
Sensational customer service, which I did not expect in this form. I was willing and ready to purchase a new pillow/inlet. Then I was unexpectedly sent a new „Ultimate Pillow"for free. Thank you very much for that!
Great warranty service
My neck pillow developed a leak shortly after I bought it. I emailed Travel Blue for warranty. They quickly responded, and a few days later I had a brand-new replacement. Nice!
Travel Blue ,Comfort Bands
Travel Blue, are brilliant company.
Very helpful and kind.
They help in any way they can, and offer any solution to help.
Would definitely recommend them.
The back pack I brought was very good
The back pack I brought was very good, functional and well designed. It had a small issue on the dip and I am glad that the customer service team solved the issue for me.
Travel Blue is a truth worthy company.
Customer Service Team Rocks!
I purchased a Travel Blue luggage lock at the Reykjavik airport. When I used it for the first time, the lock would not scramble once the latch was closed. I contacted customer service and was pleasantly surprised that they replaced it, even though it required shipping internationally. The new one arrived and it works perfectly. Kudos to their customer service team for their prompt service and addressing what was an otherwise useless lock!
Excellent customer service
My wife bought a suitcase in Brazil for travel to Europe. On arrival in Portugal it was missing a wheel. Contacted customer support hoping to get the wheel fixed while in Portugal or Spain. They were very helpful and had their Iberian branch send a suitcase, albeit smaller than the original, to our address in Spain together with a small gift.
Glad to see there are still companies with functional and attentive after-sales customer support.
Thank You for Your Excellent Support
I applied for a replacement charging cable on November 8, 2025, and Millie L. contacted me very quickly. The replacement was arranged efficiently and delivered directly to my home. I am extremely satisfied with the whole process and truly appreciate the team’s professionalism and excellent customer service. Thank you!
Five-star customer care!
Prompt reply, efficient solving of problem, very empathetic communication
Amaizing Customer Support!
Amaizing Customer Support!
Thanks to Mille and Travel Blue Team in Brazil for being so quick, helpful and attentive in order to solve my request to repair my damaged luggage.
I strongly recommend Travel Blue.
Travel Pillow
This company responded fast and efficiently to my request for a replacement Travel Pillow when my lovely comfortable pillow sprung a leak. I also received a free gift luggage tag.
Umtausch/ Ersatz
Wir haben ein Nackenkissen im duty free Shop gekauft und im Urlaub haben wir gesehen dass die Naht gerissen ist. Wir haben es per Mail gemeldet und sofort ein neues Kissen per Post bekommen.
My pillow had a defect after one-trip…
My pillow had a defect after one-trip use and the customer service is superb in handling the replacement warranty request! I’m now super happy with my travel pillow!
I love this company!
I love this company and their products. Bought a neck pillow many years ago at an airport, which I came to love... and when I later had a son he became so attached to this pillow, and uses it like his "teddy bear", it comforts him and he sleeps with it every night. After several years of being used intensely by my son, the pillow was quite worn out, so I wanted to buy him a new one. I panicked when I couldn't find any place to buy it, so in the end I contacted Travel Blue directly to ask if they could help me. They were quick to answer and my desperate search all of a sudden turned into the most lovely experience I could ever have hoped for. They were so incredibly kind during the email conversations we had, and now I have 4 pillows on the way and my little boy is set for life in regard to his "best friend". A big thanks goes out to Travel Blue, and especially Karin Christgau for her kindness and help ❤️
Went above and beyond
Went above and beyond. Customer service addressed my after sales concerns about some defects
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







