Travel Blue レビュー 

Su atención fue excelente, gracias por resolver mi petición, yo pienso que sus productos son de muy buena calidad y su atención al cliente excelente. La atención de Millie L. fue muy amable.
El único detalle fue que al recibir mi maleta que me enviaron, la paquetería FedEx me cobró un impuesto de $300 pesos mexicanos, (no me supieron decir si era de impuestos de aduana o de guía aérea), el cual yo no había considerado. Afortunadamente estaba yo en casa al recibirla y pagué... de otra forma, se la hubieran llevado al no cubrir el pago.

The company helped me immediately because they replaced the punctured travel pillow that was under warranty within a few days.

I was surprised to receive a prompt answer from Customer care, Travel Blue.
I bought a pair of wireless earphones at the airport duty free shop of my tiny island Mauritius,almost unknown around the world. The earphones was faulty and they proposed to forward a new one to me. I am very happy I received the product. It's working perfectly. Thank you so much,Millie. L.

A 5 months old neck pillow had a leak. I got 100% replacement and a nice gift.
Thank you for the fast and kind handling! Super Service!

I randomly bought a pillow at Wenzhou Airport—it's compact and incredibly practical. It has accompanied me to many countries and cities, and I really can't go without it. But one day, it deflated, so I contacted the after-sales service, and they quickly resolved the issue and replaced my pillow. So awesome!

Because of this interesting experience, I posted about it on Xiaohongshu. Check it out when you have time! (In Chinese)

我和颈枕的故事！

Bought the inflatable pillow in Bali at the airport on route to Europe. It was faulty out of the box, which Ive noticed on board. Contacted support after a few weeks and got a replacement sent to my home. Great customer service for sure!

I purchased a faulty item in Seoul Airport, got in touch with Travel Blue, they responded quickly and sorted everything out with a replacement as soon as possible.
Millie was easy and quick to deal with.

They kindly replaces a device that had a problem. Very friendly and efficient

My travel pillow broke within the warranty period, and the Travel Blue team quickly helped me by sending a replacement. As a bonus, I also received a luggage name tag. Overall, I’m very happy with the service.

Extremely helpful service, they attended my request from the very beginning. 100% good rating. Thanks a lot!

Travel Blue stand behind their products quality and truly support their customers when any issue arises no matter how small it may appear, Travel Blue understands that a customer who puts his/her trust in the company deserves a rewarding experience. Smart customer care and I will always buy from them and recommend them to all my friends.

Quick response
very friendly
straightforward

The service of travel blue is amazing, the warranty does work worldwide, in case there are problems, they don’t hesitate to provide best products they have. I have bought a pillow in Mongolia, but could use the warranty in Germany.

Absolutely first class customer service. My issue was dealt with promptly and resolved. Thrilled with Travel Blue. I was looking for a 'spare part' for my Liquid Silicone Earplugs and was sent a new set. What great customer service. Top product too, highly recommend it.

Bevor ich ins Flugzeug sprang, kaufte ich mir noch schnell ein Nacken Schlafkissen. Leider stellte ich im Flugzeug fest, dass es eingerissen war, und schrieb sofort an den Support. Dieser hat super reagiert und mir ein neues Kissen an meine Heimadresse zu gesendet. Ganz unkompliziert, sehr entgegenkommend und – besser geht’s nicht. Vielen herzlichen Dank.

Travel Blue provides a world wide guarantee of 3 years for its products. I never thought I would need it as the product was amazing. However, when the stitch gave away, they immediately sent a replacement. Simple process to claim guarantee. Truly appreciate it!!

They reply very fast and solved the problem!

Compré una mochila en Liverpool, la cual tuvo un defecto, y se descosió, sin embargo, contacté al equipo de Travel Blue, haciendo efectivo, mi garantía, y la respuesta fue muy atenta e inmediata, y con buen seguimiento de mí garantía. Es una empresa seria y confiable, y recibí nuevamente mi mochila. Recomiendo ampliamente esta marca. La actitud de servicio por parte de los trabajadores es esplendida

I wanted to express my sincere gratitude for the exceptional service provided by Millie.
Millie's professionalism, dedication, and attention to detail truly stood out and made a lasting impression.
It was a pleasure working with Millie, and I deeply appreciate her efforts, clarity and deep sense of commitment.
Thank you once again dear Millie, your service was beyond expectations.

As soon as I’m back from my family vacation,I emailed the company to report on the luggage cover thinking i might not be able to get the new luggage cover replace.
However Millie has been helping me all along & problem solved within 2weeks,I’ve received the new luggage cover fast too.(amazing)
Great team work,very much appreciated & thank you all(shout out to Millie.L).
Have a great weeks ahead.