I just booked my first flight through tripify and I got cancelled from the airline side, Still these guys CHARGED 400RS CONVIENCE FEE. They gave an alternate stating if you don't want any deduction... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I got previosly very good customer service. I called the customer care line and once i need to wait ' the music is just trippy and so fun' anyway i think you should have the boring "your call is stil... もっと見る
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The experience, was good so far, Pooja the customer support executive was very helpful. The most important things she did was building the trust with me and explaining the product and services. Very w... もっと見る
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I frankly did not expect so much support. Tripify went out of their way and helped me. There was an unexpected cancellation and the team went all out - diligent follow ups with airline, timely coordi... もっと見る
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企業情報
当該企業による記述
Tripify is a comprehensive-service online travel agency (OTA) that specializes in offering budget-friendly travel products, including flights, hotels, vacation packages, and more to varied destinations across India. Founded by travel aficionados for globetrotters, we believe in creating an affordable product and, simultaneously, offering travelers a seamless booking experience through our trailblazing technology.
連絡先
Tripify, 8/33 B, Kirti Nagar Industrial Area, 110015, New Delhi, インド
- +91-991-333-1333
- Support@tripify.com
- tripify.com
3.6
まあまあ
781件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good experience.
2026年3月18日
Tripify からの回答
Thank you for your feedback! We’re happy to hear you had a very good experience with us. We truly appreciate your support and look forward to assisting you again! ✈️
Tripify からの回答
Thank you for your feedback! We’re glad to hear you received great support. We truly appreciate your support and look forward to assisting you again! ✈️
Tripify からの回答
Hi Munshi,
As checked, your case involved a last‑minute schedule change, and at that time we had not yet received the refund confirmation from the supplier, which led to delays in providing you with proper updates.
We understand how important timely communication is. Please be assured that we are continuously working to keep our customers better informed in such situations, though we get these notification from the airline and they are given your contact details too.
If you would still like us to review or assist further with your case, feel free to contact us and we’ll be happy to help.
Regards,
Team Tripify
Tripify からの回答
Thank you for your feedback and for taking the time to share your experience. We’re glad to hear you completed the booking process, but we understand there’s room for improvement.
We’re always working to make our booking experience smoother, clearer, and more efficient for our customers. Your feedback helps us identify where we can do better, and we truly appreciate it.
If you have any specific suggestions or encountered any issues during your booking, we’d love to hear more, please feel free to reach out to us directly so we can improve your future experience.
We hope to serve you again and provide a 5-star experience next time!
Best experience with tripify
2026年5月7日
Tripify からの回答
We're so glad you enjoyed your experience with us! Thank you for your kind words.
Excellent
entire process was smooth, though they helped me with confirmation of my booking which was impossible to get in same fare.
i am impressed by friendly help by tele executive
2026年5月16日
Tripify からの回答
We are so glad to hear that the process was smooth and that our team could assist with your booking confirmation. We appreciate your kind words!
Tripify からの回答
We're glad you enjoyed your experience with us!
Charged more after accepting booking &…
Charged more after accepting booking & taking the amount
2026年5月6日
Tripify からの回答
We regret any confusion regarding your booking and the charges. We are reviewing this.
Tripify からの回答
We are so glad you enjoyed the booking experience and found the price satisfactory. Thank you for your positive feedback.
PNR not validthrough tripify…
I have booked my ticket through tripify got an eticket but indigo shows no ticket confirmation
I have an emergency but not confirmed ticket yet. I have been a traveller since 2000 and havent seen anything like this . I request tripify to please give me a confirmed ticket which is visible on indigo app as well. The PNR i have is yet not valid in their system and it is traumatizing and exhausting. Please send me a number where i can connect for the situation and change my review here
2026年5月14日
自発的なレビュー
Tripify からの回答
Hello,
We completely understand how concerning it can be when your booking is not reflecting on the airline’s system.
To help us investigate and resolve this as quickly as possible, we request you to kindly share your booking details (including your Tripify reference number and contact information) with us at support@tripify.com
Our team will prioritize your case and work towards getting your ticket confirmed or providing you with the appropriate resolution at the earliest.
We appreciate your patience and understanding, and we look forward to resolving this for you promptly.
Regards,
Team Tripify
I booked my ticket on a wrong date and…
I booked my ticket on a wrong date and I called triple within 2 mins of booking. When I called the trip was showing as pending confirmation. I requested for a date change and they didnt listen to me completely. I didnt travel and lost the ticket
2026年5月11日
Tripify からの回答
We are truly sorry to hear about the difficulty you experienced with your booking and the date change request. We understand how frustrating it must have been to lose your ticket. We are reviewing our procedures to prevent similar situations.
Tripify からの回答
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service.
We truly appreciate your support and look forward to assisting you again in the future.
Tripify からの回答
Our team attempted to reach you at the provided number, however the call got disconnected. We will make another attempt shortly to connect with you and assist further with your concern.
Please be assured that we are here to help and will work towards resolving the issue as quickly as possible.
No confirm ticket and too much late and…
No confirm ticket and too much late and delay in refund as well
2026年4月14日
Tripify からの回答
We apologize for the inconvenience caused regarding your ticket confirmation and the delay in the refund process.
Our team has already reviewed your booking and attempted to contact you. As per your request, we will be calling you back on Sunday to assist you further and provide a proper update and resolution.
Please be assured that your concern is being handled on priority, and we are committed to resolving this for you as quickly as possible.
Tripify からの回答
We're glad you enjoyed your experience. We appreciate your kind words.
Worse booking site
2026年5月8日
Tripify からの回答
As per our records, the booking status shows that the journey has been successfully completed (flown). We wonder why such comments.
We also attempted to contact you at the provided number, however there was no response. We request you to kindly connect with us at your convenience so we can better understand your concern and assist you further.
Please feel free to reach out to us, and we will be happy to help.
We have booked on 14th may and your…
We have booked on 14th may and your team cancelled the ticket and now i am seeing the same flight on another portal.
2026年4月25日
Tripify からの回答
We apologize for the inconvenience caused.
As per the update, the flight was cancelled by the airline, and the refund is currently awaited from the airline/supplier. Please be assured that once we receive the refund from their end, the same will be processed to you at the earliest.
We appreciate your patience and understanding in this matter.
Tripify からの回答
We apologize for the inconvenience you experienced.
As per our review, this was a web check-in issue from the airline’s end. Our team assisted in guiding you to contact the airline directly to resolve the matter.
We also attempted to reach you twice on the provided number, however there was no response. We request you to kindly get in touch with us at your convenience so we can further assist you if needed.
Thank you for your understanding.
Tripify からの回答
We are so glad you had a good experience at a great price. Thank you for your feedback!
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