They aren’t amazing. They don’t allow google reviews to be written, so clearly they aren’t confident. On sensor mode I’m recharging twice per week for one light and once for the other two. When trigge... もっと見る
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First off, these are the best performing motion lights I have bought! Hands down. First bought them for our apartment and then bought several more once we moved into our new house. The illuminateStri... もっと見る
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Perfect lights for my new kitchen! They fit nicely under the cabinets with the magnet pads for easy removal for charging. A couple of the magnets came off after a while, but some double-sided tape g... もっと見る
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We absolutely love the Illuminate wireless motion sensor strip light. It instantly brightens a dark cupboard on our utility. It's slim, wireless and simple to install. It's available in different leng... もっと見る
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企業情報
当該企業による記述
the home of the best rated LED motion sensored strips. Modern Interior Design, with no complexity. #tryilluminate
連絡先
London, 英国
- support@tryilluminate.co
- tryilluminate.co
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 28%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Had a problem with a strip light not…
Had a problem with a strip light not working. Sent an Illuminate an email, they asked me to send them a video of the problem. They are now sending me a replacement light. Very good service.

Tryilluminate からの回答
Outstanding customersupport
I did have some problem with the mount and light bar but Anton from the Illuminate support team had gone above and beyond to help me resolve these issues therefore it is worth a 5 star experience.

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Received 2 16” soft light strips
Received 2 16” soft light strips. One worked as advertised, the other , on motion detector mode, didn't light very brightly after being installed a while,
. Recharged it and still wasnt quite right. Contacted support and they responded quickly and asked for a video to show the problem. Light quit completely and after a long recharge session the light works just fine. Love ‘em!

Tryilluminate からの回答
Just as needed, recommend!
Fitted two of the halo products today; one under the stairs, one in the family bathroom. Metal areas in each meant both lights immediately were attached as needed. After USB charging, three button presses toggled between on, off or motion-sense; easy as that! Lovely soft light for night use. Very impressed and would recommend.

Tryilluminate からの回答
Great support from Jillian
Great support from Jillian, when one of my proximity activated lights stopped working. Replaced straight away. Great product too!

Tryilluminate からの回答
Pleased with Illuminate lights so far
I have purchased several of the original Illuminate lights for various places around my home. I decided on the original rather than latest version because I didn't want to spend a ridiculous amount of money on lights that (in my opinion) should be out of sight. The ones I've received are fine, they do the job, they don't look as nice as on the website but I'm not sure if even the latest version of lights would be as nice as how they appear on the website. In any case, I'm happy with my purchase. I did have a faulty light and a couple of dud magnets so I contacted Illuminate and they quickly sent me replacements which was good. I waited quite a while for my initial order, but the second order arrived quite quickly. The lights look great under my kitchen worktop, under my bathroom basins, in my walk in wardrobe and utility room and in a couple of cupboards. I would recommend and I will likely replace them over time.

Tryilluminate からの回答
Great product and customer service
Great product and customer service. Bought some strip lights a couple of years ago and very impressed. Unfortunately one stopped charging but the customer service has been excellent. Issue dealt with promptly and resolved easily. Would recommend both product and company

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Customer service was excellent
Customer service was excellent. Product easy to install and use. Useful leaflet provided.

Tryilluminate からの回答
Perfect lights for my new kitchen
Perfect lights for my new kitchen! They fit nicely under the cabinets with the magnet pads for easy removal for charging. A couple of the magnets came off after a while, but some double-sided tape got them back in place.
When one of the lights stopped charging (loose USB port) customer service were fantastic and replaced it straight away.
Overall they are excellent lights with features like changing the brightness level and switching between sensor mode and continuous.

Tryilluminate からの回答
Like the lights
Like the lights. Flexible solution for my small home. One unit stopped charging after a few weeks but a replacement is being sent. Good customer service.

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The product is excellent
The product is excellent. It’s auto-function is truly very useful and the product is easy to charge. The customer service is prompt and responsive.

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I happened to put my e-mail address on…
I happened to put my e-mail address on this site on an purchase form, then changed my mind.From that exact moment ,they began pounding with me spam and now I am bombarded with spam from them nonstop.
Do not type your email address into anything on their site.even though they have this on it.....
Enter your email below, we've got you! (P.S - we won't spam you) Bulls***!

Tryilluminate からの回答
What a great idea
When I came across Illuminate a couple of years ago I thought ‘What a great idea’, and have since bought several products from them. They are perfect for cupboards but we use them decoratively too, knowing we can easily recharge them when we need to. I had to request a replacement from them for one that wasn’t working properly and they issued a replacement straight away, which I have just received. I would certainly recommend the products and the customer service has been great too.

Tryilluminate からの回答
Happy with the product and service
Although it took some time to arrive when they did they worked well. Charging is easy and very easy to stall. Unfortunately one of my strip lights broke but they replaced it immediately. Highly recommend.

Tryilluminate からの回答

Tryilluminate からの回答
The team at Illuminate were great and…
The team at Illuminate were great and very helpful

Tryilluminate からの回答
Great Company and Product
So far my interactions with this company has been outstanding. I really like the product (Illuminate 2.0) though I do wish it would stay on just a little longer. Customer service was excellent, very responsive to send mounting brackets missing in the original package.

Tryilluminate からの回答
Great product!
I cannot speak highly enough about the company and the quality of their lights. I have had 2 orders and have them in my pantry, bookshelves,under kitchen shelf and high cupboards. They are on sensor mode and am only just having to recharge after over a month.

Tryilluminate からの回答
These lights are amazing and so easy to…
These lights are amazing and so easy to use. Rechargeable and easy to fit to wherever you need light! Could not recommend enough. Just brilliant

Tryilluminate からの回答
Excellent lights for those difficult…
Excellent lights for those difficult places and those darker corners. Handy as portable lights too ! Great firm to deal with As well *********

Tryilluminate からの回答
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