Uniform Advantage レビュー 277

Uniform Advantage からの回答

2026年3月6日

Dear Kana Dumas,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience left you feeling frustrated. That’s never the experience we want for our customers, and we appreciate the opportunity to address your concerns.

We’d like to clarify a few details about the item you referenced. The product page for the WhisperLite Women’s Eris 5-Pocket Zip Front Adjustable Waist Scrub Jacket describes the jacket as having five pockets total: two large handwarmer pockets, one phone pocket, one small items pocket, and one small zippered sleeve pocket. You can review the full item description here:

https://www.uniformadvantage.com/whisperlite-women-s-eris--5-pocket-zip-front-adjustable-waist-scrub-jacket/WL4241.html

We also want to mention that according to our return policy, embroidered items are normally not eligible for return or refund, since they are customized specifically for the customer.

That said, we understand how disappointing it can be when a product doesn’t meet expectations. As a one-time exception, we are processing a refund for your order to help resolve this situation. You can expect to receive your full refund in the next 5 to 10 business days.

Your feedback is important to us, and we’re always working to improve both our product information and customer experience. Thank you again for bringing this to our attention.

Best regards,

Uniform Advantage からの回答

2026年3月5日

Dear Belinda Mills,

We’re truly sorry to hear that you were disappointed with the quality of the scrubs you received. We understand how frustrating it can be when a product you’ve trusted and purchased for years doesn’t meet your expectations, and we sincerely apologize for the experience this caused.

We also understand your concern regarding the return. Your package was received at our facility on March 2nd. Returns are processed in the order they are received, and once they arrive it can take an additional 2–3 business days for them to be opened, inspected, and fully processed in our system.

We appreciate your patience while this was being completed. Your refund has now been processed in the amount of $117.37. Depending on your financial institution, it may take 5 to 10 business days for you to see the refund.

Thank you for bringing this to our attention, and again we’re very sorry for the inconvenience and frustration this situation caused. If there is anything further we can assist you with, please don’t hesitate to reach out to our team.

Best regards,

Uniform Advantage からの回答

2026年3月5日

Dear Ashley Lenhen,

Thank you for your feedback. We appreciate your support and look forward to welcoming you again.

Uniform Advantage からの回答

2026年3月5日

Dear Tifanny,

Thank you for your kind review! We’re glad you enjoyed our customer service and fast delivery. We appreciate your support.

Uniform Advantage からの回答

2026年3月4日

Thank you so much for taking the time to share your experience!

We’re glad we could quickly get a new jacket out to you and resolve the issue free of charge. Standing behind our products and making things right is always our priority.

Your kind words truly mean a lot to our team. Thank you for choosing UA — we appreciate your support and look forward to serving you again!

Uniform Advantage からの回答

2026年3月3日

Dear Cassidy Morgan,

Thank you so much for your kind words! We’re thrilled your first experience with UA was a great one and that you felt well-informed throughout the process. We truly appreciate your support and can’t wait to serve you again soon!

Uniform Advantage からの回答

2026年3月2日

Dear Ria,

Thanks so much for your review! We're happy to hear your return was easy and smooth.

We appreciate your support!

Uniform Advantage からの回答

2026年3月2日

We’re truly sorry to hear about your experience and understand how frustrating and confusing this must have been. This is not the level of service we want any customer to receive, and we appreciate you bringing it to our attention.

We would like to review your order details and work toward a resolution as quickly as possible. Please contact the Uniform Advantage Customer Care team with the following information so we can investigate:

• Your order number
• The email address used to place the order
• The phone number associated with the order

Once we receive this information, we will review what occurred and follow up with you directly to help resolve the issue. Thank you for giving us the opportunity to make this right.

Uniform Advantage からの回答

2026年3月2日

We’re very sorry for the trouble you experienced and for the frustration this caused. That’s not the experience we want for our customers, and we truly appreciate you bringing it to our attention.

If your original order was impacted, we invite you to place a new order using the link below — it includes free shipping for your purchase:
https://www.uniformadvantage.com/?REFCODE=UAEXVVVTUS6

If you would prefer assistance placing the order or would like us to review your situation further, please contact the Uniform Advantage Customer Care team. We’re here to help:

• Customer Care: 1-800-283-8708
• Contact form: https://www.uniformadvantage.com/contact-us

• Live chat available on our website

We’d welcome the opportunity to assist you directly and help make this right.

Uniform Advantage からの回答

2026年3月2日

We’re truly sorry to hear about your experience and understand how disappointing this must have been — especially after such a long wait. This is not the level of quality or service we strive to provide, and we appreciate you bringing these concerns to our attention.

We would like to review what happened and work toward a resolution. Please contact the Uniform Advantage Customer Care team and provide:

• Your order number
• The email address used to place the order
• The phone number associated with the order

You may reach us here:
• Customer Care: 1-800-283-8708
• Contact form: https://www.uniformadvantage.com/contact-us

• Live chat available on our website

Once we receive your details, we’ll investigate and follow up to assist you further. Thank you for giving us the opportunity to make this right.

Uniform Advantage からの回答

2026年3月2日

Thank you so much for your kind words! We’re thrilled to hear you had an excellent experience with our team — feedback like this truly means a lot to us.

We appreciate you choosing Uniform Advantage and look forward to serving you again in the future. If you ever need anything, we’re always here to help!

Uniform Advantage からの回答

2026年2月28日

Thanks so much for the great review! We’re glad you received your package notification quickly. We truly appreciate you choosing us.

Uniform Advantage からの回答

2026年2月24日

Thank you so much for your kind words! We’re glad you had a great experience with our customer service and response time. We truly appreciate your support and look forward to serving you again.

Uniform Advantage からの回答

2026年2月24日

Thank you for your kind feedback! We’re so glad your shopping experience was easy and that your order arrived quickly. We truly appreciate your support.

Uniform Advantage からの回答

2026年2月24日

Thanks for the great review! We’re so glad everything met your expectations — from fast shipping to quality and true-to-photo colors. Hope to see you again soon.

Uniform Advantage からの回答

2026年2月23日

Dear Lani Loy,

Thank you for your review! We’re glad to hear the scrubs arrived in excellent condition and that you’ve had a great experience ordering online with us. We truly appreciate your loyalty and look forward to serving you again!

Uniform Advantage からの回答

2026年2月23日

Dear Flor,

Thank you for taking the time to share your experience! We’re delighted the sizing was perfect and your order arrived as expected. Your trust means a lot to us, and we hope to continue providing you with quality products and reliable service.

Uniform Advantage からの回答

2026年2月23日

Estimada Skarly,

Muchas gracias por tu comentario. Nos alegra saber que la calidad, el confort y nuestros diseños hacen de tu uniforme una experiencia versátil y agradable. Seguimos comprometidos con ofrecer productos excepcionales.

Uniform Advantage からの回答

2026年2月23日

Dear Tishell Morris,

Thank you so much for your kind words! We’re thrilled to hear you’ve loved both the quality and value of our designs. Your support truly means the world to us!

Uniform Advantage からの回答

2026年2月23日

Dear Morgane Claeys,

Thank you for your feedback. We’re truly sorry to hear that the return cost came as a surprise; we completely understand how frustrating that can feel.

For international returns, options and costs can vary depending on the destination. Most customers are offered a prepaid DHL return label, or you may choose to return the package using your own carrier. The cost of using the prepaid DHL label depends on the number of items being returned, and that fee is deducted from the refund amount.

We’d really appreciate the opportunity to learn more about the specific issues you experienced with the products so we can review this further and assist you in the best way possible with your return. Your feedback is very important to us.

Please feel free to contact us at 800.283.8708 or email us at custserv@uniformadvantage.com with the details, and we’ll be happy to look into this right away or you can also start a chat here:

https://www.uniformadvantage.com/contact/

We’re here to help and would love the chance to make this right for you.

Best regards,