I ordered a three piece with multicolored trouser and deep red tops in a women’s large size. When it arrived it was plain grey, might have fit an 8 year old girl and was appallingly badly made. Despit... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
UR always delivers great quality items at affordable prices! What I love about this company is that they make unique pieces inspired by latest trends and their quality is never compromised even when p... もっと見る
企業が回答しました
I purchased a pair of linen trousers from Urban Revival and after just one hand wash the colour completely faded. I took them back to the store within a week of purchase and the staff refused to offer... もっと見る
I am so glad that this site exists. I saw the design of their clothing really attractive, I was about to check out my cart. However, thank goodness that I did not buy after reading all comments here.... もっと見る
企業が回答しました
企業情報
当該企業による記述
Urban Revivo is designed to inspire those who imagine every path as a runway, precisely because we believe they are the ones who push fashion forward. Urban Revivo is the ultimate playground for the fashionista (or closet fashionista) in everyone.
連絡先
2.5
期待以下
341件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 14％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Very fashionable clothes
Very fashionable clothes. Customer service was great and I will order from them again in the future
2023年8月20日
自発的なレビュー
FASHION/TRENDS
Urban revivo knows about fashion/trends and quality, urban revivo knows how to make you look elegant at an excellent price with lot of Chanel vibes 🤍
2023年8月17日
自発的なレビュー
Love the items I ordered
Love the items I ordered, the quality of the material was on point.
2023年8月10日
自発的なレビュー
Urban Revivo からの回答
Dear Renuka,
Thank you for your love and kind words.
We appreciate your positive feedback - it makes our day and keeps us going.
Have a nice day!
URBAN REVIVO TEAM
Great product & service
My first time purchasing from Urban Revivo and it was a good one! Item arrived timely and was above expectations. Customer service was very responsive when I wanted to remove an item from my order on the same day. Thumbs up!
2023年7月21日
自発的なレビュー
Urban Revivo からの回答
Dear LIEW,
Thank you for your love and kind words.
We appreciate your positive feedback - it makes our day and keeps us going.
Have a nice day!
URBAN REVIVO
We appreciate your service and will buy…
We appreciate your service and will buy from you again.
2023年7月26日
自発的なレビュー
Urban Revivo からの回答
Dear customer,
Thank you for your love and kind words.
We appreciate your positive feedback - it makes our day and keeps us going.
Have a nice day!
URBAN REVIVO TEAM
Amazing Quality….Slow Shipping
The item I received is absolutely gorgeous and a dress that I’ll put into my capsule wardrobe. The denim is off great quality and the detail of the buttons are that of something I would expect on a more expensive item. I’m in love with my denim dress. I’m only giving them 4 stars because of shipping. The dress was a preorder for my size (the dress runs small) but the length off to it took to receive it was a bit long. It took about 10 days to receive from the time it was actually shipped. That still won’t stop me from shopping with them lol.
2023年5月25日
自発的なレビュー
Urban Revivo からの回答
Dear Ebony Monique,
Thank you for your valuable suggestion.
We appreciate you taking the time to inform us on how we can better serve our customers.
Due to some exceptional circumstances beyond our control (i.e. delays caused by slower Customs procedures, import restrictions, strikes or natural disasters), sometimes, your order will be delayed for a few days. You can refer to the size chart on the specific product pages because the different materials of each product, the corresponding size will be different.
Your opinions matter, and we will always be happy to hear from you.
Best regards,
URBAN REVIVO
I’m obsessed!!
I’m obsessed!!! This is the most loved piece in my closet right now. The design and quality are 😍😍😍😍😍!!! So elegant and such a chanel vibe!
2023年7月16日
自発的なレビュー
Urban Revivo からの回答
Dear Sham,
Thank you for your love and kind words.
We appreciate your positive feedback - it makes our day and keeps us going.
Have a nice day!
URBAN REVIVO TEAM
I never received my item
I never received my item. Although your delivery service said that the item was delivered and signed for. I never signed for any package. When I contacted urban revival they never offered me a replacement as a courtesy gesture. I am out of a $150 pair of boots that I waited a whole year to come back into stock in my size. Awful customer service!!!!!!!
2023年7月10日
自発的なレビュー
Urban Revivo からの回答
Dear Rafiah johnson,
Thank you for contacting us and sorry for any inconvenience caused.
We send the delivered details to you via email on 2023/7/13, but you do not reply, so we assume you received the package. Your order is being processed by our colleagues and we have sent you an email. Kindly check your inbox or junk. We're looking forward to your response.
Please do not hesitate to contact us via these options any time you require assistance:
https://urbanrevivo.com/pages/contact-support
We will work on answering your questions as soon as possible and will be happy to help you at any time.
Best regards,
URBAN REVIVO TEAM
The quality of the clothing is excellent for the price. Great customer service 👏
The quality of
2023年6月16日
自発的なレビュー
ITEMS RECEIVED ARE NOT WHAT WAS ADVERTISED
Clothes arrived so rumpled and crinkled as if they had been chewed up and spat out by a dog! It’s impossible to iron these garments due to their state! I reached out to them on their social media no answer but they had been quick to respond pre-sales. Please sort this out before I raise a credit card claim. Items I bought are NOT what you advertised. You don’t advertise wrinkly, twisted clothes which are impossible to iron. Compensate or refund me ASAP! Disgusting!
2023年7月13日
自発的なレビュー
Urban Revivo からの回答
Dear Missy,
We are sorry to hear about your frustrating experience and this is definitely not what we wish to create for our customers.
Our products are all produced by qualified manufacturers and have strict quality inspection links, sorry to hear about your situation. We will do our best to ensure that the products shipped to our customers are in their best condition. If your product turns out to be defective, we seek your cooperation to provide us with the following:
1) Photos of the front and the back of the package;
2) Photo of the defective item;
3) Photo or video and a detailed description of the problem;
The response time of social media is 24 hours (except on weekends and holidays). If there is no response from social media, we suggest that you contact us online or by email.
Live chat：
Online live support is available daily at the following hours:
Mon - Fri0:30 AM – 4:30 AM (EST).
8:00 PM – 11:30 PM (EST).
Email：
service@urbanrevivo.com
After we hear from you, we will get back to you with the best solutions available within 24 hours, response may be delayed on weekends and holidays.
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest you reach out to us via the following options:
https://urbanrevivo.com/pages/contact-support
We will work on answering your questions as soon as possible and will be happy to help you any time.
Best regards,
URBAN REVIVO TEAM
Excellent quality and excellent customer service
I recently made a decent sized order and the delivery carrier left the package on the sidewalk not within my community. Of course it was stolen. Urban Revivo was very responsive and resent me my items again which arrived very quickly. Everything was beautifully made and the quality is amazing. Their customer service was outstanding and I will definitely be shopping with them again and recommending them to friends.
2023年6月30日
自発的なレビュー
reasons I buy from them
I do love the kind of stuff offered on taobao or shein but they're ALWAYS cheap feeling and I like good quality items. So I started buying from urban revivo for their clothing with much much MUCH better quality. Their pricing are great considering the quality (wayyy better than zara, especially the knits).
2023年7月5日
自発的なレビュー
Gorgeous designer dress
Gorgeous designer dress !
Extremely unique denim dress
Had to return for a larger size.
No issues
Glad to have found this company.
Thank you so much !
2023年7月11日
自発的なレビュー
they take great care of their customers
i ordered the wrong size and they immediately took care of it and helped me get the size i needed. i'll order again for sure, thank you!
2023年7月10日
自発的なレビュー
It was influenced by a YouTuber
It was influenced by a YouTuber. The design of the dress is perfect, and gorgeous color, beautiful handcraft! However, the fabric looks like a cheap cotton, so easily get wrinkled! Unless you wear it without movements, otherwise when you sit or any movements will create a lot of wrinkles! It’s just waste of design and handcraft! I didn’t return because they charge for return fee and return policy is not user friendly, long process! Probably won’t buy from them again!
2023年7月9日
自発的なレビュー
Urban Revivo からの回答
Dear Vivian,
Thank you for letting us know, your feedback helps us make improvements as we expand our business.
Our products are made from qualified manufacturers, and we will give your feedback to relevant departments. We are doing our best to solve the after-sales policy.
If you have any other inquiries, please feel free to contact us via these options:
https://urbanrevivo.com/pages/contact-support
We will work on answering your questions as soon as possible and be happy to help you at any time.
Best regards,
URBAN REVIVO TEAM
The experience is good
The experience is good. I already made 3 orders, and each item fita me very well. I also had an issue of the cloth and the customer service replied to me very quickly. It always have sales activities, which makes the price lower and more affordable.
2023年7月5日
自発的なレビュー
Return policy is a turn-off
I got sucked in from watching a review on YouTube. Shipping speed was decent, quality was ok: comparable to what you would get on Amazon. Sizing information was atrocious and unclear.The return policy is one of the reasons why I never will buy there again. This day and age I appreciate that I can return things if they don’t fit but what I do not appreciate is paying for the return shipping.
2023年6月26日
自発的なレビュー
Urban Revivo からの回答
Dear Sandra Rossner-FitzGerald,
Thank you for letting us know, your feedback helps us make improvements as we expand our business.
We are doing our best to solve the size problem and after-sales policy. Since the material of each product is different for the size problem, we recommend that you refer to the size chart on each product page before purchasing, and purchase according to the size chart.
If you have any other inquiries, please feel free to contact us via these options:
https://urbanrevivo.com/pages/contact-support
We will work on answering your questions as soon as possible and be happy to help you at any time.
Best regards,
URBAN REVIVO TEAM
Stunning
Dresses were stunning and fit really well - this is my first time ordering from this company and we will definitely order again
2023年7月2日
自発的なレビュー
Urban Revivo
Urban Revivo has unique stylish clothes. You will get good quality from most of the products on the website from dresses to shoes. I specifically love the blazers and shoes.
2023年6月30日
自発的なレビュー
Urban Revivo からの回答
Dear Syeda Nessa,
Thank you for your love and kind words.
We appreciate your positive feedback - it makes our day and keeps us going.
Have a nice day!
URBAN REVIVO TEAM
Its annoying that you cant return the…
Its annoying that you cant return the shoes!!! Didn’t even wrote under the shoes that we cannot return
2023年6月14日
自発的なレビュー
Urban Revivo からの回答
Dear Shuree Sainaa,
We're sorry for the inconvenience caused.
As long as an item is still in its original condition, we accept returns within 30 days from the date the item was delivered to you.
You can check this link to know more details:https://urbanrevivo.com/pages/return-refund-policy
As we require more personal details to solve this issue, we'll need your assistance to reach out to us via service@urbanrevivo.com so that we can follow up with the necessary.
We will work on answering you as soon as possible and and we are happy to help you at any time.
Best regards,
URBAN REVIVO TEAM
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。