Amazing service . Very friendly kind member of staff that took a lot of time and patience helping us . Thank you :) highly recommended this company .
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Thank you to Ben today for sorting my insurance out very well done, he was very polite and explained what to do and what was involved .Thank you again this is a load off my mind.
企業が回答しました
Filling out the necessary information on the website and buying; verifying over a phone call only to be told that my insurance would be c£150 more as I can't 'mirror' my motorcycle no claims - ev... もっと見る
企業が回答しました
I would highly recommend this advisor Bill. He was extremely helpful , professional. He went above and beyond to find me the best possible price for my van insurance and took the time to explain all t... もっと見る
企業が回答しました
企業情報
当該企業による記述
VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 80,000 van insurance customers.* If BIS are unable to assist with a quotation, we automatically refer you with quotes from our specialist partners.
連絡先
First Floor, 140 Brompton Road, SW31HY, London, 英国
- vancompare.com
4.4
優良
6654件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick & professional service !
The customer service was great & the staff member was very helpful & the whole experience was quick & professional.
2026年8月10日
Fast and easy
2026年8月7日
Worst experience ever in obtaining a…
Worst experience ever in obtaining a quote , after securing quote I received nothing but daily emails and sms messages informing me to validate my insurance then the constant phone calls , I cancelled the insurance and asked for a refund of my money , dispute talking to 5 different agents I am still waiting on my refund 10 days later . Wouldn’t buy a stamp from them , very unreliable untrustworthy full of broken promises.
Ofcom and FSO informed of my contact with this company
2026年8月1日
自発的なレビュー
Alex was a very efficient salesman and…
Alex was a very efficient salesman and made you feel at ease
2026年8月7日
SPEND 20 MINS ON PHONE TO BE CUT OFF…
SPEND 20 MINS ON PHONE TO BE CUT OFF BEFORE ISSUE SORTED
2026年8月4日
The app won’t open
The app won’t open. Tried about 20 times now, Not good!!
I really need this sorted!
2026年8月6日
The guy was very helpful and polite got…
The guy was very helpful and polite got me a deal I was happy with so no complaints.Derek Bell
2026年8月6日
Josh russle who I spoke to was amazing
Josh russle who I spoke to was amazing. Dealt with him a few times now and always ask for him. Amazing service by the man
2026年8月5日
Thank you to Ben today for sorting my…
Thank you to Ben today for sorting my insurance out very well done, he was very polite and explained what to do and what was involved .Thank you again this is a load off my mind.
2026年8月5日
VanCompare.com からの回答
Thank you so much for your lovely review! It's great to hear Ben was able to sort your insurance out so well, and that he was polite and took the time to explain everything involved. It's especially lovely to know this has been such a weight off your mind. I'll make sure your kind words are passed on to Ben, I'm sure he'll be really pleased to read this. Thank you for trusting us with your insurance.
VanCompare.com からの回答
Thank you so much for taking the time to leave us a review! We're really pleased to hear you received such excellent service and had such a lovely experience with our call handler. It's wonderful to know you're overall very happy with us, thank you for letting us know.
VanCompare.com からの回答
Thank you so much for your lovely review! It's brilliant to hear Scott was so superb in helping you. I'll make sure your kind words are passed on to him, I'm sure he'll be really pleased to read this. Thanks again for taking the time to share this.
VanCompare.com からの回答
Thank you so much for taking the time to leave us a review! We're really pleased you're happy with the service you received, and we appreciate you taking the time to say so.
VanCompare.com からの回答
Thank you so much for giving Kieron 5 stars! We'll be sure to pass this on to him, I'm sure he'll be delighted.
VanCompare.com からの回答
Thank you so much for your kind words! We're really pleased you had a great experience with us.
Amazing service
Amazing service . Very friendly kind member of staff that took a lot of time and patience helping us . Thank you :) highly recommended this company .
2026年7月31日
VanCompare.com からの回答
Thank you so much for your wonderful review! It's lovely to hear our team member was so friendly and kind, and took the time and patience to really help you through everything. Thank you so much for your recommendation, it means a great deal to us.
Best quote in years
Quick service and a great price for 1 years cover,best quote i have had for at least 5 years
2026年7月31日
VanCompare.com からの回答
Thank you so much for your fantastic review! It's brilliant to hear the service was so quick, and that you got such a great price, best quote in five years is high praise indeed! Thank you for the fantastic feedback.
Only use if you like being harassed
Wouldn't touch this company. Did a quote online last night and have received 6 spam phone calls from them today. Answered the third call to tell them to take me off the system and still received 3 more calls after that in less than 24 hours. Luckily I can screen calls on my phone so they tell me it's them but it's coming from a different number each time so difficult to block. Absolutely awful.
2026年7月30日
自発的なレビュー
VanCompare.com からの回答
Dear Ms Walker,
Thank you for taking the time to leave this review, and we are very sorry for your experience.
Receiving so many calls in such a short space of time, especially after asking for them to stop, is genuinely concerning, and it is not how we want any of our customers to feel.
I have reached out to you personally to look into this matter, and I do hope you are happy with the resolution provided.
If you need anything else at all, please let me know.
Yours Sincerely,
Isabel May
VanCompare
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