VanCompare.com レビュヌ 

6,654
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TrustScore 5段階評䟡の4.5

4.4

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Amazing service . Very friendly kind member of staff that took a lot of time and patience helping us . Thank you :) highly recommended this company .

䌁業が回答したした

5぀星のうち5の評䟡

Thank you to Ben today for sorting my insurance out very well done, he was very polite and explained what to do and what was involved .Thank you again this is a load off my mind.

䌁業が回答したした

5぀星のうち3の評䟡

Filling out the necessary information on the website and buying; verifying over a phone call only to be told that my insurance would be c£150 more as I can't 'mirror' my motorcycle no claims - ev... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I would highly recommend this advisor Bill. He was extremely helpful , professional. He went above and beyond to find me the best possible price for my van insurance and took the time to explain all t... もっず芋る

䌁業が回答したした

䌁業情報

  1. 保険代理店

圓該䌁業による蚘述

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions LtdÊŒ (BIS), trading as ‘VanCompare DirectÊŒ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 80,000 van insurance customers.* If BIS are unable to assist with a quotation, we automatically refer you with quotes from our specialist partners.


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  • First Floor, 140 Brompton Road, SW31HY, London, 英囜

  • vancompare.com

4.4

優良

TrustScore 5段階評䟡の4.5

6654件のレビュヌ

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4.4

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5぀星のうち3の評䟡

Good quote, long winded process

After filling out the details online I then had to repeat everything over the phone which was more than a little tedious, I haven’t needed to do that for years. The tech and app worked well. The guy on the phone was patient and polite.

2026幎6月30日
VanCompare.com ロゎ

VanCompare.com からの回答

Dear Mr Butler,

Thank you so much for taking the time to leave this feedback, we really appreciate it. It's lovely to hear the app and tech worked well for you, and that you found the team member you spoke with patient and polite, I'll be sure to pass that on.

I can also explain why we go over some details again by phone. It's part of our validation process, allowing us to double check the information provided online, confirm accuracy, and make sure your policy is set up correctly before it goes live. It also helps us pick up on anything that might affect your cover, so nothing gets missed. We know this can feel repetitive, but it's there to protect you and make sure everything's right from the outset.

Thanks again for taking the time to share your experience with us.

Yours sincerely,
Isabel May
VanCompare

5぀星のうち1の評䟡

AVOID

AVOID. Absolute nightmare company. Original quote was ok, however I had put down I was driving 14 years when in actual fact it was 13 years. That 1 year difference apparently meant my monthly cost was going to go up from £65 original quote a month to £85?! Make that make sense. When we tried to cancel, it was an absolute nightmare and they don't take no for an answer. Since then they've clearly sold our mobile numbers on as we are getting constant spam calls day in and day out. Took ages to get our initial deposit money back as well. Wouldn't use them again. Managed to get insurance from Aviva directly for £45 (£20 less a month than the original quote)

2026幎6月30日
自発的なレビュヌ
VanCompare.com ロゎ

VanCompare.com からの回答

Dear Ms Bagshaw,

Thank you for taking the time to raise your concerns. We're sorry to hear about the experience you've described, particularly around the change in premium, the difficulties you faced when trying to cancel, and the delay in receiving your deposit back.

On the pricing point, even small changes to details such as years of driving experience can affect the premium, as this forms part of how insurers assess risk. We appreciate this isn't always intuitive, and we're sorry this wasn't explained clearly enough at the time.

Regarding the calls you've mentioned, these were follow up calls from our own team relating to your enquiry. We take data protection very seriously and would never sell your data without your knowledge.

If you would like to discuss this matter further, please get in touch using the contact details on our website.

Yours sincerely,
Isabel May
VanCompare

5぀星のうち1の評䟡

Just purchased a policy to cover me for


Just purchased a policy to cover me for a new business, put my occupation in that I'll be doing full time. Want to start a handyman business in my time off. Covering me and partner for social, domestic and pleasure just in case. Selected Haulage as this was higher cover than your own tools / services option. I put in that I work in retail, selected haulage as maybe want to do the occasional delivery as well. Still seemed a little steep at £1200 but I'm new to this so thought it doesn't seem too bad and went for it. Then as others have said, got messages, we need you to call to confirm details etc. As soon as I said I wanted to potentially do deliveries for my full time work.... Oh no that's wrong then it'll need re-pricing, came back £2200+. So then I said well it's OK, just remove the haulage then (baring in mind I'd quoted both prior to accepting and own tools and services option was around £1000), they still wanted to increase the premium for this option as well. Guy I spoke to then went away again and came back that another insurer has agreed own tools and services for the same price as was quoted... I feel fleeced, they've just tried to move the goal posts after already accepting the policy, and taking my money. Absolutely shocking behaviour and I will never use this company again.

2026幎6月25日
自発的なレビュヌ
VanCompare.com ロゎ

VanCompare.com からの回答

Dear Mr Denton,

Thank you for sharing this, and we are sorry to hear you have been left feeling this way. We understand one of our team members was already in touch with you directly to go through the details of your policy and pricing.

Occupation and how a vehicle is used are both key factors insurers rely on when assessing risk, as they have a direct impact on the likelihood and cost of a claim. This is why we carry out validation checks once a policy is in place, and if the details confirmed differ from those used for the original quote, this can mean a different premium is needed to reflect the actual level of risk involved.

We understand this was not the resolution you were hoping for. We did try calling to discuss rebroking your policy with some alternative options, but were unable to reach you. Whenever convenient, please call our Sales team on 0333 200 1466 quoting your reference number, and they will be glad to help arrange this.

Kind regards,
Isabel May
VanCompare

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