Verhuurtbeter.nl からの回答

2日前

This is such a powerful compliment! It means a lot to us that, even in the very hard Amsterdam rental market, we were able to stand out as the most transparent and customer-focused platform you've used.

We truly believe that fair access to housing should be the standard, not the exception. Hearing that you found our pricing fair and our team diligent is the best motivation we could ask for. Thank you for the strong recommendation to other home seekers!

Congratulations on your new home! Only the best for our tenants :)

Team VB

Verhuurtbeter.nl からの回答

4日前

That is wonderful to hear! We take great pride in our efficient process, as we know how important speed and clarity are in the current housing market.

It is great to know our agents were prompt in answering your questions and focused on ensuring your needs were met. Providing that level of support is exactly what we strive for!

Congratulations on your new home! Only the best for our tenants :)

Team VB

Verhuurtbeter.nl からの回答

4日前

Kort maar krachtig! Dit toont precies wat wij willen bieden😊

Bedankt voor je positieve review; alleen het beste voor onze huurders!

Team VB

Verhuurtbeter.nl からの回答

2026年4月16日

Thank you so much for your kind words! “Sign up, wait, and get a home” is exactly the experience we aim to create, so it’s great to hear that it truly felt that simple and reliable for you.

We really appreciate you highlighting that we’re “as real as they come” — transparency and trust are at the core of what we do.

Congratulations on your new home, and thank you again for your recommendation!

Only the best for the tenants!
VB team

Verhuurtbeter.nl からの回答

2026年4月15日

Thank you so much! It’s wonderful to hear that our transparency and explanations made the process clear for you. We know how important it is to understand every step when looking for a home.

Our customer service team is thrilled to hear your kind words about their friendly support. We believe a personal touch makes all the difference!

Congratulations on your new home! Only the best for our tenants :)

Team VB

Verhuurtbeter.nl からの回答

2026年4月13日

Thank you for such a detailed and glowing review! It is wonderful to hear that we could provide you with confidence and peace of mind during what is typically a stressful time.

We are especially proud that our team's attention stood out to you. Ensuring a smooth, organized, and straightforward process is exactly what we aim for, and it’s rewarding to know that our consistent communication kept you feeling well-informed.

Thank you for the high recommendation—we truly appreciate it! Enjoy your new home.

Only the best for our tenants :)

Team VB

Verhuurtbeter.nl からの回答

2026年4月7日

Thank you so much for your kind words and for taking the time to share your experience!

We’re thrilled to hear that you found our communication fast and our process clear and easy to follow, that’s exactly what we strive for.
It’s especially great to know that our responsiveness, even during weekends, made a positive difference for you.

And coming from an IT professional, your feedback on our website truly means a lot to us. We continuously work to make it as intuitive and efficient as possible, so it’s wonderful to hear that it contributed to a seamless experience.

We really appreciate your recommendation and wish you all the best during your time in the Netherlands!
Only the best for the tenants !

VB team

Verhuurtbeter.nl からの回答

2026年3月30日

Thank you for your feedback! We are glad to hear that you experienced our service as professional and that our fast responses through the chat met your expectations.

Providing clear and quick communication is a top priority for us, as we know how important it is to get answers fast when you're looking for a new home.

Only the best for our tenants!

Team VB

Verhuurtbeter.nl からの回答

2026年4月1日 に更新

Dear T Licht,

Sorry for the experience you had. This is for sure not how we want you to feel like.

We do mention in every add by the way what are the exact eligibility requirements and we also advice everyone to start with our free account first, so you can check everything, without paying anything.

Since I cannot find your information (name) in our system, we asked for more info about you.

We would like to get in touch with you to see if we can make you happy again. Because if indeed you meet the requirements, as you mention, we can for sure help you too. With pleasure!

Best,

Team VB

UPDATE 30-03: dank voor het delen van de gegevens. Wij nemen morgen even contact met je op via telefoon.

UPDATE 31-03: Hi Tim, we called you Yesterday to hear your concerns. We showed all our documented steps in our system and the information we provide, so that everyone can first check if we can help, so without incurring costs.

This is to prevent people to register while we cannot help at that moment. You also agreed that you must have misread things yourself. We adviced you to stay on the waiting list, because since time goes on, if you want to rent and you are eligible, it's very likely we can help you fast. Wishing you a good day!

Team VB

Verhuurtbeter.nl からの回答

2026年3月30日

Thank you so much for your kind words! We are glad to hear that our team’s patience and quick responses made your experience a positive one.

We know that the housing process can sometimes be a bit overwhelming, so we take great pride in being a reliable partner throughout the journey. It was a pleasure cooperating with you as well!

Congratulations! Only the best for our tenants :)

Team VB

Verhuurtbeter.nl からの回答

2026年3月27日

It is so good to hear that you had such a pleasant experience with us! We believe that finding a home shouldn't be a headache, so we're thrilled that you found the site very easy to use.

Our team takes great pride in being friendly and always available to help, so knowing their support made a difference for you is the best feedback we could ask for. Thank you for the kind words!

Congratulations on your new home! Only the best for our tenants :)

Team VB

Verhuurtbeter.nl からの回答

2026年3月25日

Thank you for your kind words! We are so pleased to hear that your experience was very positive overall.

We understand that the process can feel a bit complex when it’s new to you, so it’s great to know our clear instructions helped you navigate it. We are also happy that our support team was able to step in and quickly resolve the minor issues you encountered.

Your satisfaction is our top priority, and we're glad everything went smoothly in the end. Congratulations on your new home!

Only the best for our tenants :)

Team VB

Verhuurtbeter.nl からの回答

2026年3月24日

Thank you so much for your kind words and for sharing your experience!

We’re really happy to hear that you were able to find a place faster and at a better price with us. That’s exactly what we strive for!

We’ll make sure to pass on your compliments to Kim and Sasja, they’ll really appreciate it.

We’d be more than happy to help you again in the future.
Wishing you lots of happiness in your new home!

VB team

Verhuurtbeter.nl からの回答

2026年3月23日

That is fantastic to hear! We are so glad that our fair and logical process led you to an apartment that you're happy with.

While the waitlist can take some time, your experience shows that patience really pays off when looking for that ideal spot. Thank you for your positive feedback and for trusting our system!

Enjoy your new home! Only the best for our tenants :)

Team VB

Verhuurtbeter.nl からの回答

2026年3月23日

We are so glad to hear that! Our goal is to make the housing search as easy and transparent as possible, so it is wonderful to know we hit the mark for you.

Thank you for the positive feedback, and we wish you all the best in your new home! Only the best for our tenants :)

Team VB

Verhuurtbeter.nl からの回答

2026年3月19日

That is so good to hear! We strive to be as straightforward as possible, so knowing the service does exactly what it promises is the best feedback we could receive.

A huge thanks to you for recognizing Kim’s support and professionalism—I will be sure to pass your kind words along to her! It was a pleasure assisting you.

Congratulations on your new home! Only the best for our tenants :)

Team VB

Verhuurtbeter.nl からの回答

2026年3月17日

Thank you for your great review!
We're happy to hear everything went so smoothly and that you found an apartment within just 2 weeks. Wishing you lots of happiness in your new home!

VB team

Verhuurtbeter.nl からの回答

2026年3月17日

Thank you so much for your kind words! We're glad to hear that you found the website clear and the process smooth.
It's great that you were able to find your new apartment within a month!

We really appreciate your recommendation and wish you all the best in your new home.

VB team

Verhuurtbeter.nl からの回答

2026年3月13日

It is wonderful to hear that you are very happy with the service! We take great pride in being there for our clients, and I will be sure to pass your "huge thanks" along to Kim.

Knowing that her professionalism and availability made a difference for you is the best feedback we could ask for. Thank you for the high recommendation!

Only the best for our tenants :)

Team VB

Verhuurtbeter.nl からの回答

2026年3月3日

Wat een geweldige review, bedankt daarvoor! 🙌

Wat fijn om te horen dat je ons systeem als snel en duidelijk hebt ervaren. We vinden het belangrijk dat elke stap helder is uitgelegd en dat alles soepel verloopt.

Super dat we je snel het goede nieuws konden brengen (dit komt ook dankzij jullie zelf) én dat je onze bereikbaarheid via de chat als prettig hebt ervaren. We staan altijd klaar om vragen te beantwoorden!

Dank voor je vertrouwen! 😊
VB team