Vertu Motors - BMW Durham レビュー 

Vertu Motors - BMW Durham からの回答

3日前

Hi Clare,

Thank you for your feedback.

It's great to hear that Kieron provided you with excellent customer service. We appreciate you taking the time to share your experience.

Kind regards,
Danielle

Vertu Motors - BMW Durham からの回答

2026年7月6日

Good Afternoon. Thank you for your fantastic 5-star review!
We're delighted to hear you were completely satisfied with both the customer service and the aftercare support you received from the team at Vertu BMW Durham.
We really appreciate your kind feedback and look forward to welcoming you back again in the future.
Kind regards,
Kerry

Vertu Motors - BMW Durham からの回答

2026年7月4日

Thank you for your fantastic feedback. We’re delighted to hear that Liam made your purchase stress-free and provided such patient and professional support throughout.
It’s great to know he took the time to explain every aspect of the process and that nothing was ever too much trouble. I’ll be sure to pass on your kind words—he’ll be thrilled with your 10 out of 10 rating.
Kind regards,
Matthew

Vertu Motors - BMW Durham からの回答

2026年7月1日

Thank you for your fantastic feedback. We’re delighted to hear that you received excellent customer service from our friendly and efficient team.
Kind regards,
Matthew

Vertu Motors - BMW Durham からの回答

2026年7月1日

Hi Colin,

Thank you for your great feedback.

It’s fantastic to hear you enjoyed the whole sales journey and are loving your new car.

Kind regards,
Danielle

Vertu Motors - BMW Durham からの回答

2026年6月30日

Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Vertu Motors - BMW Durham からの回答

2026年6月29日

Good morning Helen,

Thank you for your fantastic feedback, it’s great to hear Nick provided such knowledgeable, patient and supportive service throughout your journey. We’re delighted you’re so pleased with your new car.

Kind regards,
Dean

Vertu Motors - BMW Durham からの回答

2026年6月27日

hank you for sharing your experience. It’s wonderful to hear everything went so smoothly from start to finish and that you received brilliant customer service throughout. Jessica will be so pleased to know her friendly and helpful support made the process easy right up to collection day.

Many thanks,
Chloe

Vertu Motors - BMW Durham からの回答

2026年6月27日

Hi Michael,

Thank you for your great feedback.

We’re delighted to hear Sue looked after you so well and that you’re enjoying your Puma.

Kind regards,
Danielle

Vertu Motors - BMW Durham からの回答

2026年6月23日

Hi Chris,
Thank you for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you’re enjoying your new BMW 3 Series M Sport Touring — it sounds like a great fit for your lifestyle.
It’s wonderful to know that Jon Cain provided excellent service throughout your purchase, making the process swift and professional both online and in person. We’re especially pleased to hear that he was so responsive when you had a query after collection, resolving it quickly and efficiently with the help of the technical team.
Providing that level of ongoing support is incredibly important to us, so your feedback means a great deal. We’ll be sure to pass your kind words on to Jon.
If you ever need anything further, we’re always here to help. Enjoy your new car!
Kind regards,
Liza.

Vertu Motors - BMW Durham からの回答

2026年6月20日

Hi John,

Thank you for your fantastic 5-star review!

We’re delighted to hear Liam was so helpful and took the time to clearly explain the process for you.

We really appreciate your feedback and hope to welcome you back to Vertu BMW Durham again soon.

Kind regards,
Kerry

Vertu Motors - BMW Durham からの回答

2026年6月19日

Thank you for taking the time to share your experience. We’re delighted to hear that Morgan was so helpful and pleasant to deal with, guiding you through each step and making everything easy to understand. Your recommendation means a great deal, and it’s wonderful to know you found the service at our Durham Ford dealership so friendly.

Many thanks,
Chloe

Vertu Motors - BMW Durham からの回答

2026年6月19日

Thank you so much for sharing your experience. It’s wonderful to hear that you found the environment relaxed and welcoming, and that Liam and Kieran were patient and helpful throughout. We’re delighted the transition into your new car was so smooth — and even more delighted to hear you’re now a proud BMW driver. Your recommendation means a great deal.

Many thanks,
Chloe

Vertu Motors - BMW Durham からの回答

2026年6月15日

Thank you for your great feedback — we really appreciate you taking the time to share your experience.
We’re delighted to hear that the whole process was so easy and convenient from start to finish, from your initial search to collection. Making the journey as simple and straightforward as possible for our customers is exactly what we aim for.
We hope you’re enjoying your new car, and we look forward to assisting you again in the future.
Kind regards,
Keith

Vertu Motors - BMW Durham からの回答

2026年6月7日

Thank you for sharing your experience. It’s great to hear how well Sue supported you throughout the entire process — from clearly explaining your options to helping you compare vehicles and make an informed choice. Her professional, friendly and efficient approach clearly made a real difference.

Many thanks,
Chloe

Vertu Motors - BMW Durham からの回答

2026年6月5日

Hi Judith,
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that your experience with Vertu MINI Durham was so seamless and relaxed – that’s exactly what we aim for. It’s great to know Charlotte made such a positive impression; she’ll be thrilled to hear your kind words about her friendly, professional and knowledgeable approach.
Congratulations on your new MINI Countryman – a fantastic choice! We’re so pleased you love it.
Thank you again for your recommendation, it really does mean a lot to us. We hope you enjoy every mile in your new car and look forward to welcoming you back in the future.
Kind regards,
Kerry

Vertu Motors - BMW Durham からの回答

2026年6月2日

Good morning,

Thank you for your review. It’s great to hear that you felt welcome and valued, with no pressure to make a decision. We’re pleased the team provided a professional experience and explained everything clearly to help you feel confident throughout the process.

Kind regards,
Dean

Vertu Motors - BMW Durham からの回答

2026年5月31日

Good afternoon Paul,

Thank you for your feedback. It’s great to hear you experienced excellent communication and an attentive approach from the team, making your visit such a positive one.

We really appreciate you taking the time to share your experience.

Kind regards,
Dean

Vertu Motors - BMW Durham からの回答

2026年5月22日

Thank you for your lovely feedback. We're delighted to hear that Leon was extremely helpful and made the process of changing your car so easy for you — that’s exactly the kind of smooth experience we aim to provide.

Your kind words are truly appreciated

Vertu Motors - BMW Durham からの回答

2026年5月22日

Hi Mark

Thank you for your lovely feedback. We're really pleased to hear that you found the experience informative and easy, and that you were able to find exactly what you were looking for.

Your comments are truly appreciated.