Very good, attentive and professional staff who follow up on all your requests / questions. Smooth easy transaction to arrange holding deposit,viewing/test drive and purchase. Here's hoping I won't b... もっと見る
企業が回答しました
所在地
所在地を変更Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Excellent experience buying my Volvo EX30 from Vertu, Exeter. I met Fran on the day I dropped in for a chat and she followed me all the way through to test drive, advice and purchase. Very pleased wit... もっと見る
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Buying a new car nowadays is a whole new experience. The purchase is paperless which can cause confusion with older clients. Vertu ought to keep this in mind! Generally the staff were pleasant and... もっと見る
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Excellent customer service from Matthew, and a genuinely nice guy. Didn’t rush us into making any decisions on either the car or the add ons. Got the car earlier than expected. Very professional se... もっと見る
企業が回答しました
企業情報
Vertu Motors - BMW Exeter について
当該企業による記述
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
連絡先
Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, 英国
- 0330 012 2325
4.9
優良
354件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
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Very pleased to have dealt with Vertu…
Very pleased to have dealt with Vertu JLR Exeter. No hard sell, polite team of people and spent time helping us.
2025年10月16日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Anthony Pullen and the team were…
Anthony Pullen and the team were extremely helpful and made the experience of purchasing a new car at a difficult time for Jaguar Land Rover run smoothly.
2025年10月15日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
All the staff were very professional.
All the staff were very polite, helpful and professional. We encountered an IT issue, which was beyond their control, during my car purchase. Everyone endeavoured to resolve the issue as quickly as possible whilst keeping me informed at all stages. Extremely good customer services. The vehicle was prepared to the highest standard and the handover was very thorough. Highly recommend a visit when you're looking for your next car.
2025年10月13日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
10/10 recommendation
Couldn’t recommend Sean Morris enough. He continuously made sure he updated me every step of the way and made it hassle free to work around my working hours.
2025年10月13日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Good morning Ibrahim. Thank you so much for your kind words! We are so happy to hear that Sean was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
so helpful and friendly
Sean was so helpful and friendly, he made the whole experience of buying the car so clear and easy. Great attention to detail.
2025年10月11日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you so much for your kind words! We are so happy to hear that Sean was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
I recently dealt with Anthony Pullen at…
I recently dealt with Anthony Pullen at Vertu Exeter and the service was absolutely outstanding. From start to finish, everything was handled with the highest level of professionalism. Anthony made the whole process smooth and stress-free, and his friendly, knowledgeable approach gave me complete confidence. I honestly cannot fault the service I received and will definitely be returning to Vertu in the future. Highly recommend!
2025年10月7日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Good afternoon Rich. Thank you very much for leaving us a review. Customer feedback is extremely important to us. You have left your review for BMW Exeter. I believe Anthony is located at Land Rover Exeter. We kindly request if you could please leave a review for Vertu Land Rover Exeter so that Anthony receives the credit he deserves. Many thanks. Dean
Excellent service from Vertu BMW Exeter…
Excellent service from Vertu BMW Exeter and particularly sales executive Jack Payne. Finding the right new car, at a good price, a good trade in value, and a seamless process from start to handover, was all part of the customer focused service. Highly recommended for anyone thinking of a new BMW.
2025年9月25日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Good afternoon Clive. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jack and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
I preordered a dacia bigster 1.8 hybrid…
I preordered a dacia bigster 1.8 hybrid journey back in may, and it was ready for collection today. I am as amazed by the car as I am the service I received. My sales executive steve wells was really great through the process, and went the extra mile to ensure I was happy with every aspect of the handover, and spend time with me showing me the cars vast array of advanced systems and features. He has been wonderful throughout, keeping me updated with progress of the order, and clearly and concisely explaining each and every aspect.
2025年10月7日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Good morning, Lee. Thank you very much for leaving us a review. Customer feedback is extremely important to us. Could we please ask you to update the dealership on your review to the correct dealership so we can send your review over to them. Many thanks, Danielle
Excellent job and quality repair
Excellent job and quality repair.
Very good regular communications and they overcame spares shortage problems in the market which delayed overall repair time.
2025年9月23日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
They look after me all the way very…
They look after me all the way very much appreciated all the help and information they gave me
2025年9月25日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Good morning Paul. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Friendly professional service
Will Leonard made my buying experience pleasurable at Vertu Exeter. He was friendly and professional. The whole team were very friendly and made us feel valued. I would definitely recommend them.
2025年9月29日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Buying a new csr
Excellent service I did not feel rushed into buying my car. The salesman was very helpful & knowledgeable.
2025年9月26日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Smooth Hand Over
Warm welcome to the showroom. Lovely friendly staff.
Throughout the process, everything explained in detail by Richard Perrett.
Overall a good experience.
2025年9月29日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
The service was excellent
The service was excellent. Harrison was very helpful not only regarding the car but in assisting with my phone.
2025年9月29日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Good afternoon. Thank you so much for your kind words! We are so happy to hear that Harrison was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Both Dani & Amy were extremely helpful
Both Dani & Amy were extremely helpful, friendly & most importantly, professional in their dealings with us throughout the purchase procedure & should my next purchase be with Vertu, I would hope to seek out their services
2025年9月30日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Good morning William. Thank you so much for your kind words! You have left your review against BMW Exeter. If possible, could we kindly ask that you leave your review against our Vertu Renault Exeter so that Dani and Ami receive the recognition they deserve? Kind regards, Dean
New Mini Cooper
I received my new car from sales specialist Charlotte she was amazing and super enthusiastic, always helpful to answer all my questions and helping me set up my new car would always recommend mini
2025年9月29日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Perfect
I looked at a JCW a while ago and the figures didn't add up. The man I spoke to at the time Curtis said he would keep me in mind and if and when the figures added up he would contact. He duly did this someone keeping their word means a lot. The process started and Charlotte dealt with the whole process, she is superb, personable and helpful. The whole process was smooth and an enjoyable experience. Nothing is too much trouble even when dealing with a Techno Phoebe like me. I have bought cars off the company for years from BMW M Cars and for the last years Mini. In their old Guise and also now VERTU. I would recommend to anybody. Thank you VERTU Exeter.
2025年9月27日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you so much for your kind words! We are so happy to hear that Curtis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Friendly team here at Exeter BMW
Friendly team here at Exeter BMW. Good choice of stock. Adam was extremely knowledgeable and handled my trade in and purchase seamlessly.
2025年9月22日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
They went the extra mile, by collecting me from the main station, plus understanding I had a 200 mile journey home, they exceeded the initial £30 Fuel by filling the petrol tank up.
Right from the outset, I was able to deal with the same person from start to finish Ben Pascal, and a couple of times when there was difficulty between my bank and the dealership, his manager Nicola? Spoke to me at least twice on the phone, and then introduced herself whilst I was finishing the paperwork. ( I have always been bad at remembering names of people and places).
2025年9月26日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you so much for your kind words! We are so happy to hear that Ben and Nicola was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Excellent service ,looked after really…
Excellent service ,looked after really well,By Maurice Wyllie .
Very helpful while we choose which car we had ..
2025年9月17日
自発的なレビュー
Vertu Motors - BMW Exeter からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
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